ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,398 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 24th October 2026

448

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered from Ororo before and was very satisfied! But, not this time. I ordered heated socks, unfortunately they are too tight around my wife’s calf’s as she is a runner and has muscular legs. They are also thicker than anticipated for any boots that my wife currently has. Therefore, I tried to return them, and planned on buying a pair of gloves, which was even more money. My return was denied, and informed that socks are non-returnable. I saw this NOWHERE clearly displayed in the area that I was cashing out. However, I was later informed via phone it’s in the “fine print” 🙄. So, I cancelled my glove order, as the money from the sock return would have gone towards the gloves. I currently have a brand new, never worn pair of socks that are sitting on my counter. Happy birthday to my wife 😠. I’m a bit upset, due to the lack of disclosure and customer service interaction. I still like Ororo’s products; I just don’t know if I will purchase again; as I don’t want to get into the “return/exchange” process again. 😮‍💨”

Helpful Report

Posted 1 month ago

Hi Gregory, thank you for taking the time to share your feedback, and we truly appreciate your continued support of ororo. We’re sorry for the frustration caused by the return policy not being clear enough during your purchase. Your comments are very helpful, and we’ll work on improving our return and after-sales information so that products that are not eligible for returns or exchanges are marked more clearly and prominently. Thank you again for your feedback!

Posted 1 month ago

“Love the jacket! Great quality”

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Posted 1 month ago

“I have purchased many things from Ororo over the last several years including a handful of vests and even a pair of heated pants! All items have stood the test of time! My oldest purchase being 5 years ago and it still works just like the day I got it! I get comments all of the time on all of my purchases! Everything has a quality feel and does a good job keeping you warm even when the heated elements aren’t on. Wonderful company and I will always be a customer!”

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Posted 1 month ago

Thank you so much for your continued support of ororo over the years! We’re thrilled to hear your gear has held up so well and continues to keep you warm. We also really appreciate your feedback about the website and checkout experience, and we’ll keep working to make the shopping process smoother.

Posted 4 weeks ago

“My new Ororo gear is a game changer! I'm so much more comfortable outside working with our crew team. Shopping was simple and they handled my exchange quickly.”

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Posted 1 month ago

“Another great purchase from Ororo.”

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Posted 1 month ago

“We couldn’t be more please with the vest we purchased from Ororo. Color was perfect and it fit my wife perfectly for her birthday surprise. It’s now keeping her warm and she continues to beat the cancer she is fighting. Thank you Ororo for a high quality product!!”

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Posted 1 month ago

“I want to return it for a smaller size can you help me 412-419-7817”

Helpful Report

Posted 1 month ago

Hi Donna, we’re sorry the size didn’t work out and understand how disappointing that can be. Our team would be happy to take a closer look at your order and see what options may be available. Please contact us at support@ororowear.com so we can review the details with you directly.

Posted 1 month ago

“I recently received the 10K Pro battery - it's really functional - their first battery that shows percentage of battery left plus it includes a built-in USB-C cord. Handy for charging the battery along with charging other devices. It's a nice quality of life improvement for their batteries. Having spent time in San Francisco, this is a perfect battery that will last all day and night. No worrying about swapping on those cold, foggy days/nights! As I also spend time in Chicago, Ororo-wear and the battery will get constant use. Highly recommended!”

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Posted 1 month ago

“Your vest is what I needed and it fits great. Marge”

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Posted 1 month ago

“Cloudpop down 4 zone heated jacket is the best jacket! I am usually XS but they only make small in this but it is perfect. I am 5’7” and 110 lbs and the sleeves are long enough for me and it is warm. I have this style vest in the xs also perfect! Open box item so I’m so glad I love it!”

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Posted 1 month ago

“I LOVE my fleece vest. It’s so soft and warm. It’s not bulky so I can wear it under my winter coat . Love it , I will buy more .”

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Posted 1 month ago

“A well made jacket”

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Posted 1 month ago

“these vests run small and had to do an exchange that was flawless, I would definitly purchase from them again”

Helpful Report

Posted 1 month ago

“Please manufacture in the U.S. for better quality.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback, Patricia. We truly appreciate your suggestions regarding the heating coverage and product quality. We’re always working to improve our products and enhance the warmth and comfort they provide. Your feedback has been shared with our product team and will be considered for future improvements. Thank you again for your support and for helping us continue to create better heated gear for our customers.

Posted 1 month ago

“Great vest!!!”

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Posted 1 month ago

“Went for an open box clearance and received two left handed gloves.”

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Posted 1 month ago

Hi Adam, we’re very sorry for the disappointing experience and appreciate you bringing this to our attention. We’ll continue working to improve both our products and our service to provide a better experience for our customers.

Posted 1 month ago

“Good fit. Good color. It does not turn on. Disappointed.”

Helpful Report

Posted 1 month ago

Hi Barbara, we’re sorry to hear that your vest isn’t turning on. Even though it was purchased as an open-box item, it is covered by our 6-month warranty for eligible product-quality issues. Please kindly contact our customer service support team at support@ororowear.com and they’ll be happy to help troubleshoot or assist with the next steps. We hope to get this resolved for you as soon as possible.

Posted 1 month ago

“I absolutely love my vest. It keeps me so warm! Wonderful product line!”

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Posted 1 month ago

“This is my second vest! My first one was black and I have a jacket as well but I use my vest non stop in the winter. And I have always wanted the gray one!! I always recommend Ororo to everyone I know! And everyone commments on how they love my vest at the races!”

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Posted 1 month ago

“I have 2 Ororo heated vests - one black and one gray. Both are amazing and suit me well in the Denver fall & spring seasons.”

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Posted 1 month ago

ororowear.com is rated 4.2 based on 3,398 reviews