ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ororowear.com was a safe, efficient site for ordering Ororo products. The site was easy to navigate, order and get feedback on when to expect my purchase. The items arrived on schedule.”

Helpful Report

Posted 6 months ago

“I was Given a Christmasgift card to buy a new ororo vest from my son. It is great had to replace the battery but customer Service was great next time I would pay the extra for a Battery and not get an open box one But we have Several Ororo vests And we love them”

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Posted 6 months ago

“Love the warmth & lightness of my fleece jacket. Do have an issue with the inside sleeves -- they are too narrow making it very-very difficult to put on with a long sleeve shirt.”

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Posted 6 months ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“Great vest to ski in! I ordered a larger size and had to exchange it for a smaller one. All done within a week with no hassle. Awesome product and customer service! Will be coming back for more!”

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Posted 6 months ago

“Karen was particularly helpful in walking me through the exchange process when I could not produce a receipt for my vest. I love it and will definitely recommend Orono and their customer service!”

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Posted 6 months ago

“I have a heated vest made out of 50.4% polyester, 45% cotton and 4.6% other fibers, so hopefully you can track it with the Lot# MVFXBT1110802727. Well, my original battery could no longer handle a charge, so I contacted you and was directed to purchase a replacement battery; model MINI 5K 2INR22/71, just in case you need to look it up!! Well, I fully charged it before using, like the directions said, and when it was turned-on, it turned itself off in about a min. So, I put it back on the charger and the 4 lights quickly lite up, so trying it again in the vest, it turned off in a shorter time frame, like seconds. Your product has been a great buy, but the key technology, battery-powered heat, doesn't work like the original. Thanks for allowing me to vent...”

Helpful Report

Posted 6 months ago

Hi Duncan, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“BEST VEST EVER. MY NEW FAVORITE. MOST COMFORTABLE, FLEXIBLE AND WARM VEST .. LOVE IT”

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Posted 6 months ago

“I love ororo products! I have couple appeals and use them constantly Customer service and customer support is excellent I will always recommend their products even if the new version of women vest is not as thick as the old one I purchased 2 years ago.”

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Posted 6 months ago

“I have not had a chance to use my heated vest yet, but I am looking forward to wearing it when the weather turns cold again. The concept is genius. I was unable to use the first vest I ordered because it came without a battery. I was frustrated that I ordered a heated vest that was sold without a battery. To purchase the battery separately was signficantly more expensive than returning the first vest I ordered and buying another vest with a battery. By the time that arrived, the oold weather had passed. I would recommend adjusting your advertising to make it abundantly clear that your heated vest that is sold without a battery is only for people who already own a battery (which I imagine is an extremely small population).”

Helpful Report

Posted 6 months ago

“We love these vest and wear them all the time”

Helpful Report

Posted 6 months ago

“I was recommened the Ororo vest by a co-worker. I ordered the top of the line vest with numerous heating sections. The fit was nice but I had an issue. It seemed like the back heated quicker and hotter than the rest of the vest. The vest didn't meet my needs. I need a full jacket to keep me warm not just a vest.”

Helpful Report

Posted 6 months ago

Hi there, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“I really like the warming functionality of the Men's Golf Vest but the battery placement in tha back of the vest is poorly designed. Can't wear it your car unless you like a small brick pressed into your spine and can't wear it in the golf cart unless you like the same. Women's vest with battery in side is much better.”

Helpful Report

Posted 6 months ago

Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“The vest keeps you nice and toasty. The only thing I have an Issue with is the zipper getting snagged and cot on the fabric When using it. I've lost weight do to having cancer which left me with zero body fat, I get cold very easy now. The heated vest does it job well.”

Helpful Report

Posted 6 months ago

Hi Kent, thank you for your review! We're glad to hear that the vest keeps you warm and toasty. We're sorry to learn about the issue with the zipper snagging; your feedback is valuable, and we’ll pass it along to our team for improvement. Please feel free to contact us at support@ororowear.com if you need any assistance. Wishing you all the best, and thank you for choosing our product!

Posted 6 months ago

“Quality products, well built, works great, warm when needed. Fast shipping.”

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Posted 6 months ago

“Wow! I love the jacket! The 3 heat settings were perfect for me in Southern, CA yesterday - It rained, hailed and then the sun came out.”

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Posted 6 months ago

“This is probably a review you don’t expect. My Ororo clothing is not only used for the field and running dogs but was a go-to when I had the chills from the flu.”

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Posted 6 months ago

“I have loved ororo gear for years. When a jacket button malfunctioned, the company was quick to replace it with a brand new one. Great company, keeps me warm and happy!”

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Posted 6 months ago

“Comfortable, my partner tells me I am not fashionable, but my hands are way hotter then theirs so the use my hand pouch to get there hot like me.”

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Posted 6 months ago

“Their customer service is the best I have ever experienced. This company was so good with staying in touch in regards to my warranty issue. They were very easy to work with. I recommend their products to anyone I think would get use out of them.”

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Posted 6 months ago

“I do like it, but have yet to put it through its paces. I really wish they made a tall version for those of us with longer torsos and arms. I am 5’10 and 135 lbs and ordered the medium. It’s a little short waisted and I would like longer arms ( the large has same sleeve length). Also, I wish the neck edging was softer around the face. Maybe it will “give” the more I wear it.”

Helpful Report

Posted 6 months ago

Hi Leslie, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

ororowear.com is rated 4.3 based on 1,124 reviews