Login
Start Free Trial Are you a business? Click Here

ororowear.com Reviews

4.2 Rating 3,114 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,114 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I love my heated vest, and give it 5 stars. That said, I feel the button to turn it on is up too high--it's hard to crane my neck to see it! Lower it a couple of inches, or put it near the pocket, please.
Helpful Report
Posted 2 months ago
Returned the heated gloves, as they did not work.
Helpful Report
Posted 2 months ago
Hi Robert, thank you for your feedback. We’re sorry this didn’t meet your expectations, and we appreciate you giving it a try. Thanks for choosing ororo.
Posted 2 months ago
This heated vest is the real deal. I am a paramedic and bought this vest to keep me warm through the cold winters and cool springs. It is amazing. The battery lasts for a long time before needing a charge. The vest is cozy and warm- even when I don't have it turned on. It also looks professional and dressy in my uniform. I love it and have told many of my coworkers that they need one too!
Helpful Report
Posted 2 months ago
Quality of heated gloves , themselves ,very good But battery life terribly disappointing . Every time I wore them , they needed to be charged again .
Helpful Report
Posted 2 months ago
Hi Becky, thank you for your feedback. We’re glad to hear you like the quality of the gloves. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
Absolutely love the heated vest for my dog!
Helpful Report
Posted 2 months ago
I have now purchased two ororo heated vests..one in black and one in Navy...They are a great alternative to wearing a heavy coat and very versatile!
Helpful Report
Posted 2 months ago
Product quality is excellent, but customer service is even better
Helpful Report
Posted 2 months ago
The customer service was excellent regarding a concern. The vest has been perfect for the previous cold snowy months and was very thankful to have it.
Helpful Report
Posted 2 months ago
This is about the fleece jacket. I really like it. The jacket is warm and comfortable. One big problem is the fabric the jacket is made of gets pilly. I have not seen a fleece jacket/sweater pill with so little wears
Helpful Report
Posted 2 months ago
Hi Billie, thank you for your feedback. We’re glad to hear you like the fleece jacket and find it warm and comfortable. We’re sorry this didn’t meet your expectations regarding pilling, and we appreciate you flagging it—your comments will be shared with our product team for review and future improvements. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
Had an issue with charging my battery. Contacted customer support. Very helpful. Vest keeps me warm and toasty.
Helpful Report
Posted 2 months ago
I ordered one of the 7 Zone heated vests for my wife as an early Christmas gift last fall. She has circulation issues, causing her to feel chilly even on 75+ degree days, so you can guess how tough things are for her in the northeast US. She also spends all day on her feet in a physical therapy clinic, leading to a frequent stiff and aching back. While the company is understandably very clear that these are not ad-hoc medical devices, my wife loves her vest for both keeping her warm, regardless of the time of year, and for taking the edge off of her common aches and pains. So far, her vest and the batteries have held up exceptionally well after 6 months of daily use. We recommend Ororo to anyone interested.
Helpful Report
Posted 2 months ago
Hi Jeremy, thank you so much for your thoughtful feedback! We’re glad to hear the 7-zone heated vest has been such a comfort for your wife—helping her stay warm year-round and feel more comfortable during long days on her feet. We truly appreciate your recommendation, and we’re happy everything has held up well with daily use. Thanks for choosing ororo.
Posted 2 months ago
The battery life is too short.
Helpful Report
Posted 2 months ago
Hi Leigh, thank you for your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
This has made such a difference in cold winter days when I’d be inclined to turn up the heat. All I have to do is touch the button and I’m immediately warm. I love my ororo vest! I’m thinking about buying a backup battery for longer wear times.
Helpful Report
Posted 2 months ago
Battery stopped charging after a few uses. Went with a different brand for my heated jacket.
Helpful Report
Posted 2 months ago
Hi Ryan, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively working with you to get this resolved. Thanks for your patience and for choosing ororo.
Posted 2 months ago
Fantastic product and the very best customer service!
Helpful Report
Posted 2 months ago
Runs out of battery fast and light is too bright on button.
Helpful Report
Posted 2 months ago
Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. For more details, please refer to this article: https://help.ororowear.com/article/cyhjoj32af-why-does-my-battery-run-out-so-quickly If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
excellent qualityvpriducts. everything ordered fit perfectly
Helpful Report
Posted 2 months ago
It worked rather well and extremely cold weather, but wasn’t quite as warm as I thought it would be. I felt the warmth going up on the chairlift more than I did when standing in the lobby. Next year, I will use it even more thank you.
Helpful Report
Posted 2 months ago
Hi David, thank you for your feedback! We’re glad to hear it worked well in extremely cold weather. We appreciate you sharing your experience, and thanks for choosing ororo.
Posted 2 months ago
I am 5'2" and find that the women's jackets and vests are contoured so that the narrow part of the waist is too low and tight on me. The XS mens vest fits perfectly.
Helpful Report
Posted 2 months ago
I actually never recieved this order so its not possible for me to rate these!
Helpful Report
Posted 2 months ago
Hi Rachel, we’re sorry for the confusion. According to the tracking information, your order shows as delivered. Please check around your delivery location (front door/garage/mailroom) and with neighbors or building staff in case it was received on your behalf. If you still can’t locate it, please contact our customer service team at support@ororowear.com, and we’ll help further. Thanks for your patience and for choosing ororo.
Posted 2 months ago
ororowear.com is rated 4.2 based on 3,114 reviews