ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,309 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife and I were looking for heated vests and bought 4 of them on sale from ororowear. Great quality and very affordable price. Very happy with our purchase.”

Helpful Report

Posted 1 month ago

“Very good price and fast delivery.”

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Posted 1 month ago

“I like my heated vest. I bought it as opened package but it's in great condition so I would've thought it was brand new. I previously had a full heated jacket and the battery pack was in the back. This vest it's on the left side. I gave it 4 stars because it really bothers me that the battery pack literally sits right on my hip. I don't mind it being on the side because then it's not digging into your back when you're sitting, I just really wish it was higher up on the vest side. Like the middle of the left side would be perfect. You can still get to the battery pack easily but then it's not sitting right on the hip.”

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Posted 1 month ago

“Disappointed with the vest. Barely feels warm at best. Husband has a men’s vest and his heats up.”

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Posted 1 month ago

Hi Deb, thank you for taking the time to leave a review. I am sorry to know the vest did not meet your expectations. Our customer service representative will reach out to you soon to collect more information and provide further assistance.

Posted 1 month ago

“Out of the box coat was exactly what I needed for the fall all your products have been great quality and fit”

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Posted 1 month ago

“Really helpful at cold football games!! AWESOME!!”

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Posted 1 month ago

“Eveything went well ... order, timing, arrival of item. Happy!”

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Posted 1 month ago

“The jacket does the job. I’m so glad I got it cos the hospital is so cold and I work NOC shift. Thank you ORORO. You just got yourself another loyal customer.”

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Posted 1 month ago

“Packaging is perfect. I put my address wrong and have to change it, quick response from the costumer service. They delivered my order at the correct address”

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Posted 1 month ago

“The website is pretty good, although not the easiest to navigate when looking for the outlet items. Overall good in every other regard and prompt customer service if you have an issue. I will say the return policy is very strict and not the best. I own several Ororo products now and they all preform well. The fit is iffy depending on the product, but pretty accurate. Quality is top notch. I’ve never had any complaints. I would say it’s pricey, but you’re going to get a quality product that does what it says. It’s up to you to decide if it’s worth it”

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Posted 1 month ago

“Once I got larger size everything was great. Nice fit and stylish”

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Posted 1 month ago

“Ordered a vest for a 150 dolllars it’s a heated vest and it didn’t even come with the batteries and charger very poor way of selling a heated vest”

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Posted 1 month ago

Hi Mark, thank you for your review. Upon checking, the item you purchased is apparel only, that is why it did not come with a battery and charger. We found that you have placed a new order for the battery pack. If you have any other questions, feel free to drop us a message at support@ororowear.com.

Posted 1 month ago

“This was the second order from Ororo outlet. My items have arrived in like new condition. Very happy with my purchase.”

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Posted 1 month ago

“I’ve bought a bunch of ORORO for my wife. She LOVES them all!!”

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Posted 1 month ago

“I couldn't love this jacket more. It fits great and is warm. We ride motorcycles quite a bit on chilly mornings, and it's perfect for that. I did have a little problem when I first tried it out. I used a 5v 20000 mAh battery, and it wouldn't work. So, my husband grabbed his 7v 25000mAh battery, and it worked just fine. I couldn't see anywhere in the instructions that a minimum battery needed to be used. That would be my only suggestion.”

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Posted 1 month ago

“Sent as a gift. Recipient was very pleased.”

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Posted 2 months ago

“Awesome vest and great customer service.”

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Posted 2 months ago

“I love my heated fleece vest: I wear it when fishing, traveling or even just at home. The small size is appropriate: I appreciate that it has 3 settings for warmth.”

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Posted 2 months ago

“Very helpful and fast response”

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Posted 2 months ago

“Ordered revised quilted vest. It was a great price but I guess you get what you pay for. I've had these vests for years and they STR the best usually. The one I received was so thin and flimsy and hardly heats up at all. So not gonna order from the outlet again. I hope the others at reboot ice are not that flimsy and heat up great like all my other ones.”

Helpful Report

Posted 2 months ago

Hi Judi, thank you for your feedback. We’re sorry to hear that the quilted vest didn’t meet your expectations. Please note that different styles may vary in thickness and heating performance, which can lead to a different wearing experience compared with the other vests you’ve had before. Please reach out to us at support@ororowear.com if you need any further help.

Posted 1 month ago

ororowear.com is rated 4.3 based on 1,309 reviews