ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love their products. Comfortable and I hate being cold.”

Helpful Report

Posted 6 months ago

“Everything that we have gotten Ororo has been great I would do all over again. Thanks”

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Posted 6 months ago

“Bought for my mother's trip to NYC. Came a day early just in time! Perfect for the weather! Used it on all heat levels throughout the day!”

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Posted 6 months ago

“Very warm. Fits well. Heats up quickly. I would like the front zipper to be a two way zipper, I would like the pocket zipper pulls to be bigger so they can be pulled easily with ski mittens.”

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Posted 6 months ago

“Consistently good quality, and service. Tend to depend on deals to be affordable.”

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Posted 6 months ago

“The vest works as expected. I had a sizing issue and had to return for a different size. Customer service was very polite and very communative. The larger size arrived very quick and I am happy with the vest.”

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Posted 6 months ago

“I own a heated hoodie and heated gloves. I love them! Today was the first day I was able to use my gloves and I was outside for over an hour and my hands stayed nice and warm. And I wouldn't trade my heated hoodie for anything! And furthermore, your customer service is fantastic!”

Helpful Report

Posted 6 months ago

“Ordered a charger cord because crazy me lost the one that came with the original order!! Received the cord promptly and worked as designed.”

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Posted 6 months ago

“Very good heated vest. Makes every day feel like summer”

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Posted 6 months ago

“Bought 4 for different people. Had to return 2 as they were too small. Still waiting for refund before i order replacements.”

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Posted 6 months ago

Hi there, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“Ordered women's heated vest. Had some trouble with the battery needing over a day to charge. Customer service was five-star. Returning the defective battery was made very easy. Got replacement battery, shipped with consideration of my schedule so that it would arrive when it worked best for me. I was sent a replacement charger as well. Now everything works perfectly. Would buy from them again. Can't say enough about what a joy it is to buy from and work with a company with such respect for its customers. Thank you!”

Helpful Report

Posted 6 months ago

“Bought my wife a jacket 2 years ago for Christmas and she love it. This year we got our daughter on for Christmas and she love it. So I decided to get the vest and it’s amazing the heat on the neck is the best part..”

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Posted 6 months ago

“Love the heated neck on the classic vest”

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Posted 6 months ago

“Great product, I use on cooler golf mornings. All us ladies like Orono the best! It the best quality out there wonderful customer service”

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Posted 6 months ago

“Since I always seem to be cold, my heated vest has been wonderful. I love the fit of the more feminine chevron style - and so do those who have seen it on me. I wanted to wear it a few times before responding as I had 2 concerns: was the back heating as well as the shoulder and pockets, and was the battery working properly? The back still feels cooler to me and that may be because it fits less snug to my body. Possibly consider making a larger heat pad for the lower back. I’m still seeing if the batteries are ok. One seems to plug in better than the other, and I want to test each for how long they last. A few more wears to check them out. Thank you for helping to keep me warm 😊”

Helpful Report

Posted 6 months ago

“use it all the time, work, outings, and sometimes even indoors.”

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Posted 6 months ago

“great mitten construction bad battery life one and a half 1.5hrs. on meduim setting not great for a day of skiing”

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Posted 6 months ago

Hi Jeffrey, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“Excellent service! Product worked very well.”

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Posted 6 months ago

“Vest is nice and works well”

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Posted 6 months ago

“I just got my Ororo down jacket and have worn it twice. So far I love it and it keeps me warm and I only hope is that it continues to do so without any problems.”

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Posted 6 months ago

ororowear.com is rated 4.3 based on 1,124 reviews