ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use my vest under my riding jacket on chilly morning when I commute to work. Works great, and helps staying warm a lot!”

Helpful Report

Posted 5 months ago

“The comapny worked closely with me to get a replacemnet battery, it was a pleasure to work witht hem and get the problem solved.”

Helpful Report

Posted 5 months ago

“The vest is warm. The problem with the “pocket”where the battery goes the fabric is so thin it ripped from the battery I lined the pocket with thicker fabric to withstand the friction from the battery. The vest is used everyday during the long winter days in upstate NY”

Helpful Report

Posted 5 months ago

Hi there, thank you for sharing your feedback. We’re glad to hear the vest keeps you warm through long winter days. We’re sorry this didn’t meet your expectations regarding the battery pocket durability. We appreciate you flagging this, and we’ll share your comments with our product team for review and future improvements. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“They helped me get a replacement battery very Quickly.”

Helpful Report

Posted 5 months ago

“Love the material and that the battery sits more on the hip than in front. The vest is a little large when work with a long sleeve t-shirt but will be fine if I wear it with a hoodie.”

Helpful Report

Posted 5 months ago

Hi there, thank you for your feedback! We’re glad to hear you love the material and the battery placement. We also appreciate your note about the fit and layering. Thanks for choosing ororo.

Posted 5 months ago

“I've enjoyed using these gloves on my winter morning drive to work. I work in healthcare and have to really pay attention not to let my hands get cold before work. The Ororo gloves help. The batteries don't last as long as I would like, max about an hour at the moderate setting, but it's not a big deal because they are easy to charge and are ready again for the morning.”

Helpful Report

Posted 5 months ago

Hi there, thank you for your feedback! We’re glad to hear the gloves have been helping keep your hands warm on winter morning drives. Battery runtime can vary depending on the heat setting, environment, and usage conditions. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“I do love the vest, I just don't love the placement of the battery pack, it's like right on my hip so not the most comfortable for such a big battery.”

Helpful Report

Posted 5 months ago

Hi Ashley, thank you for your feedback! We’re glad to hear you love the vest. We also appreciate your note about the battery placement and comfort, and we’ll share it with our product team for review and future improvements. Thanks for choosing ororo.

Posted 5 months ago

“I now own 3 vests and one jacket with 2 batteries. They are wonderful. We travel a great deal with our dog to compete in agility and many times the facilities are quite cold not to mention outdoors. They are the best investment for warmth and comfort. And PS we also bought vests for Christmas gifts for our son and daughter-in- law and they love them too!”

Helpful Report

Posted 5 months ago

“For the first time today I tried on the exchanged vest and was very disappointed that the size "large" is no bigger than the size medium I sent back. Your company was very rude and practically accused me of using the product prior to return and made what shoulld have been a simple gift exchange into an ordeal. Vest does seem like it would be warm if I could wear it comfortably.”

Helpful Report

Posted 5 months ago

Hi Diana, thank you for your feedback. We’re sorry this didn’t meet your expectations, and we understand how frustrating this experience has been. Sizing can vary by style and fit type, and we appreciate you sharing your concerns about the exchange and customer service experience. We’ll pass your comments along to our team for review and improvement. Our customer service team is actively following up with you to help get this resolved. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“Great Products.”

Helpful Report

Posted 5 months ago

“I love my vest! It’s the perfect layering piece for watching my grandsons hockey games! It’s comfortable and sharp looking. I love the contrast in the zipper”

Helpful Report

Posted 5 months ago

“website easy to navigate. Customer service excellent.”

Helpful Report

Posted 5 months ago

“So comfortable and warm!!!!”

Helpful Report

Posted 5 months ago

“On my 3rd battery and vest was a Christmas gift 4 months ago. This battery seems to be taking a charge. It is a bit heavy and does not last 4hours. We live in Florida and my husband mainly wears it at home or out to dinner. No real cold weather. I will give the Customer Service department 5 stars. They were great!”

Helpful Report

Posted 5 months ago

Hi Meg, thank you for your feedback. We’re sorry this didn’t meet your expectations regarding the battery performance. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your note about the battery weight, and we’ll share it with our team for review and improvement. We’re glad to hear our customer service team has been helpful—thanks for choosing ororo.

Posted 5 months ago

“Honestly I was very disappointed with how little warmth the product provided. For maybe one moment the glove liners provided some kind of "heat" but they were not warm at all. The socks never worked. Would not waste my money here again.”

Helpful Report

Posted 5 months ago

Hi Daniel, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively following up with you to get this resolved. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“Absolutely love this vest. Even without any heat, it still keeps me pretty warm. The heat is great for cold days, and I love that it's adjustable. The only downside is that the battery life is not superb - I'm glad I got two batteries.”

Helpful Report

Posted 5 months ago

“The nylon material not real durable. I have to holes in my from sagging🥲”

Helpful Report

Posted 5 months ago

Hi Gwen, thank you for your feedback. We’re sorry this didn’t meet your expectations. We’ll share your comments with our product team for review and future improvements. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“I got the heated vest for my elderly mother, and she really likes it. The only downside is that the battery life is only about 4-5 hours. After confirming she was happy with the vest, I bought a back up battery. She is covered for most of the day now.”

Helpful Report

Posted 5 months ago

Hi Juliet, thank you for your feedback! We’re so glad to hear your mother really likes the vest. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. We’re happy the backup battery helps cover her for most of the day. Thanks for choosing ororo.

Posted 5 months ago

“My husband loves his ororo vest and jacket. I bought him an additional lightweight down jacket and socks for his birthday (got it on sale), and he loves those items as well. Keeps him warm and cozy when walking in minus degree weather. I look for items on sale because I can't afford the high price, but he does love the items I find.”

Helpful Report

Posted 5 months ago

“Love the golf jacket. I wear a women’s small and the men’s XS fits me, just not as snug fitting. The sleeves zip off to make a vest. 2 in 1!”

Helpful Report

Posted 5 months ago

ororowear.com is rated 4.2 based on 3,205 reviews