ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,398 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 7th November 2026

Christopher T

ororowear.com 3 star review on 3rd November 2026

Anonymous

ororowear.com 5 star review on 30th October 2026

Dimple A

ororowear.com 5 star review on 24th October 2026

Lisa R

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works great. I di have bought batteries. The 5000 and 7000, I thought I was upgrading and not buying the 7000 as a separate battery. I am a little concern about how long the material will last. It seems too soft. Also, there are loose threads, I count 4 or 5. One would think it would be cleaner as a finished product. Having said all that, I just ordered your leggings with a warmer built in. Looks is one thing, but functionality matter more to me. Now it's just a matter of durability. I will know after this coming winter season.”

Helpful Report

Posted 3 weeks ago

“I ordered a small. It’s way too big with even 4 layers under it. Couldn’t feel the heat like I can in my vest.”

Helpful Report

Posted 3 weeks ago

Hi, we’re sorry the fit and heating experience didn’t meet your expectations. A looser fit and heavier layering can make the heat feel less noticeable. We appreciate your feedback and will continue improving our sizing information to make it more helpful and accurate.

Posted 3 weeks ago

“I LOVE all my Ororo products. I have recommended them to all my friends and bought them for my entire family.”

ororowear.com 5 star review on 13th October 2026

Helpful Report

Posted 3 weeks ago

“Perfect fit and unlike cheaper versions at Costco, the heating elements include the neck.”

Helpful Report

Posted 3 weeks ago

“I took my new hoodie to my son’s baseball games this past weekend. The day started at 45 degrees and warmed up to about 59 by the 2nd game. I really appreciated the zones on the hoodie. The back got nice and warm but the front pocket zone was my favorite. I’m often taking photos at the games and my hands get cold first. It was easy to warm them back up. I also liked the location of the battery. It’s off to the side and I hardly noticed it which sometimes they can be clunky.”

Helpful Report

Posted 3 weeks ago

“I've had my vest for over 7 years and the battery stopped working. The exact one is no longer available so I reached out to the company for a solution. I was given a solution of a compatable battery that was on sale. I appreciate the assist. I placed the order and received it very quickly and it worked! Thank you”

Helpful Report

Posted 3 weeks ago

“I personally love the down heated vest. I recommend it to anyone interested in heated appeal. It’s thin enough that you can wear it over a hoodie, or under a jacket. It’s easily washable, and durable.”

Helpful Report

Posted 3 weeks ago

“Battery last about an hour.”

Helpful Report

Posted 3 weeks ago

Hi Matthew, we’re sorry to hear that the battery is only lasting about an hour. Battery runtime can vary depending on the product and heat setting, but we’d be happy to help determine whether it’s performing as expected. Please contact our support team at support@ororowear.com with your order details and the product you’re using. Our batteries are covered by a one-year limited warranty, and our team can assist with troubleshooting and the appropriate next steps.

Posted 3 weeks ago

“Great customer service. Very easy to report and issue and diagnose as well. Instructions were clear and helpful.”

Helpful Report

Posted 3 weeks ago

“The Ororo toasty 3-zone heated fleece sweatpants are really comfortable, fit well for a unisex item, and are well made as the other Ororo items I already owned are! Highly recommend for those that are cold often, have health issues, enjoy a cold day outdoors, layering, or being active outdoors when it's cold. The hip pockets are very roomy, there is a small additional zipped pocket the battery goes in on one side, the on/off/temp button is near my hip bone and as per my usual Ororo apparel experience, they heat up lightning fast. The fabric is a heavier weight, and feels like it may have wind blocking capabilities, but I'm not positive since it's still early fall in NC and the temps haven't been lower than the 50's currently. They are baggy on me, but in a confortable way, I don't need to use the drawstring. My measurements are 5'4", 125lbs, and my jean size is typically a 2/4 or 26/27. These are a great purchase, and I'm excited for the extra help staying warm while outdoors this winter!”

ororowear.com 5 star review on 11th October 2026

Helpful Report

Posted 4 weeks ago

“You have the worst customer service. You lie and say you called 3 times never called. Still aproblem and seems like you do not care about customers . I will never buy from you again and plan on posting ever where I can about your customer service”

Helpful Report

Posted 4 weeks ago

Hi Leonard, we’re very sorry for the frustration and communication issues you experienced. Our customer service team has been actively following up on your case and working to resolve the situation. We sincerely apologize for the inconvenience and appreciate your patience.

Posted 3 weeks ago

“Ororowear products are awesome, and their customer service was very helpful!”

Helpful Report

Posted 4 weeks ago

“I’ve worn it since the day I got it. The quality is awesome and packaging is top notch!”

ororowear.com 5 star review on 7th October 2026

Helpful Report

Posted 1 month ago

“the website was great. you kept in contact with me. they arroved on time. but you sent the wrong size with no instructions for returning the item.”

Helpful Report

Posted 1 month ago

Hi Christopher, thank you for your feedback, and we’re glad to hear you had a good experience with our website, communication, and delivery. We’re sorry for the inconvenience with the sizing and return instructions. If the size still isn’t right, please feel free to contact our customer service team support@ororowear.com ,and we’ll be happy to assist you with a return or exchange. Thank you for your understanding.

Posted 1 month ago

“My order disappeared somewhere in nevada from tracking, They replaced the order right away and customer service was really great!!”

Helpful Report

Posted 1 month ago

“I received my jacket. It was an open box and it came to me in very good shape and everything works on it. I am very well satisfied.”

Helpful Report

Posted 1 month ago

“Easy to charge, lasts long and keeps me warm! Great fit”

Helpful Report

Posted 1 month ago

“I have only worn the vest a few times but so far I am satisfied.”

Helpful Report

Posted 1 month ago

“I’ve yet to receive my item. Placed order, paid for shipping. They lost item. Reached out to customer service offered me $10 to spend at their store. Now after asking if I want a new replacement item, which I confirmed, I have not had any updates and all communication has stopped. Very disappointing after previously good experiences with this company.”

Helpful Report

Posted 1 month ago

Hi, we’re very sorry for the delay and the frustration this has caused. We’ve already passed your case along to our customer service team and asked them to follow up on your order as soon as possible. Thank you for your patience and understanding.

Posted 1 month ago

“Great jacket!! I think it will work for the winter.”

Helpful Report

Posted 1 month ago

ororowear.com is rated 4.2 based on 3,398 reviews