ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,627 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 1st February 2026

ororowear.com 5 star review on 16th January 2026

Sarah A

390

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality is excellent and feels like a luxury to have a heated jacket! Loving it for dog walks or just heating up before getting in a cold car. I just wish the jacket with was about an inch longer. I have a short torso and still feels just a tad short but will totally buy more from Ororo”

Helpful Report

Posted 2 weeks ago

Hi Erin, thank you so much for your kind words! We’re thrilled to hear you’re loving your heated jacket. We truly appreciate your suggestion, and we’ll continue working to improve our products. Thanks for choosing ororo.

Posted 2 weeks ago

“I bought this as a gift for my son-in-law and he is very happy with it. It was originally for work but he wears it for any outside activity !”

Helpful Report

Posted 2 weeks ago

“I like the item. Only problem is the size is a little too big. I'd sent 2 or 3 emails asking about sizing but didn't get an answer before I ordered it.”

Helpful Report

Posted 2 weeks ago

Hi Katherine, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry for the experience. We truly appreciate you taking the time to let us know, and we’ll continue working to improve our customer service. Thanks for your understanding.

Posted 2 weeks ago

“I ordered a medium zip up sweatshirt. I am 5'10". The sweatshirt fit me well around my torso, but the arms were too short by several inches. I don't want to size up to a large, b/c then the torso part would be too baggy, and it would not feel warm against my body. Bummer. Maybe if you're tall, consider just getting a vest or something without sleeves.”

Helpful Report

Posted 2 weeks ago

Hi April, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. We truly appreciate your input, and we’ll continue working to improve our products. Thanks for your understanding.

Posted 2 weeks ago

“My husband has worn it non stop. Love it!”

Helpful Report

Posted 2 weeks ago

“The vest is extremely warm and the battery life on the mini is very good. I wish the pockets were a little warmer, but the back and neck heat does wonders for keeping me toast on these cold winter days.”

Helpful Report

Posted 2 weeks ago

Hi Dimitri, thank you for your review! We’re so glad to hear you’re enjoying the warmth and battery life, and we appreciate your suggestion about the pockets. Thanks again for choosing ororo.

Posted 2 weeks ago

“This vest (and the ORORO Brand) was recommended to us by my sister inlaw and her friend. They had these vests for over one year and they are happy! This vest was given to me by my spouse and I am very happy with the warmth that this vest provides!”

Helpful Report

Posted 2 weeks ago

“Nice gloves but would like them to heat up a little more when set on high.”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for your feedback! We’re glad to hear you like the gloves, and we truly appreciate your suggestion. We’ll continue working to improve our products. Thanks for your support.

Posted 2 weeks ago

“The heated lines are OK hey aren't great they aren't terrible I like them better than heated gloves from ororo - they have flaws - the inside layer tries hard to push your fingers out/back - you constantly have to pull them down - it is annoying but what is really annoying is the heating system - despitebatteries being fully charged you set red 3 bars automatically goes to two bars but the most annoying is heat color changes "on its own" - you look down and it is white or blue or off - if this is the result of actually working outside then the designo of the on-off system is flawed - you have some but not much dexterity with them...despite the flaws they are better than anything else I have tried”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for sharing your feedback. We understand how frustrating this can be, and we truly appreciate you taking the time to let us know. If you have any concern about it, our customer service team would be happy to help check things with you. Thanks for your patience.

Posted 2 weeks ago

“Great addition to my cold weather gear.”

Helpful Report

Posted 2 weeks ago

“LOVED it! The neck warmer feels amazing, very cozy. It heats up immediately. Suggestion for improvement: pls add a removable liner for the neck area, so it can be removed and washed more frequently. The neck area can get dirty easily, and I’m hoping not to wash the vest all the time since it has electric, even it is washable.”

Helpful Report

Posted 2 weeks ago

“Ive bought mutliple products which I love. The current vest heats well and is very comfortable, however, I've worn it only a few times and it has already started pilling.”

Helpful Report

Posted 2 weeks ago

Hi Marjorie, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry for the trouble. Please feel free to reach out to our customer service team and we’ll be happy to assist you. Thanks for your patience.

Posted 2 weeks ago

“What I ordered did not fit the intended recipient -- Ororo's customer service helped me return the item and ensure we got what we needed”

Helpful Report

Posted 2 weeks ago

“Short life battery. Love the vest and it keeping me warm but battery seems to only last one hour”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for sharing your feedback. We’re glad to hear you love the vest and the warmth it provides. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, we recommend reaching out to our customer service team for further assistance. Thanks for your understanding.

Posted 2 weeks ago

“I had to get any size but the process was easy and faster than I anticipated. The vest is well made and heats well.”

Helpful Report

Posted 2 weeks ago

“I purchased this to keep me warm in the operating room, but you can't feel the heat very well when you're already wearing a scrub top with a shirt under it.”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for your feedback. Heating performance can vary depending on the environment, layers you’re wearing, and the heat setting, and we’re sorry it didn’t meet your expectations. If you’d like, our customer service team would be happy to help check things with you. Thanks for your understanding.

Posted 2 weeks ago

“Excellent quality product…comfy and warm! Worth every penny of the price!”

Helpful Report

Posted 2 weeks ago

“Heated vests and mittens make winter outdoor activities so much more pleasant!”

Helpful Report

Posted 2 weeks ago

“They worked with us to return the vest for a larger size. It was returned and replaced in a very timely manner. We arevery happy with the agent that worked with us and processed the replacement. Thank you Ororo”

Helpful Report

Posted 2 weeks ago

“Love these gloves totally recommend”

Helpful Report

Posted 2 weeks ago

ororowear.com is rated 4.2 based on 2,627 reviews