ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,307 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, great product, great customer service. I had a problem with my order (my fault, not theirs) and they worked quickly and professionally to address it for me.”

Helpful Report

Posted 4 weeks ago

“I’m so happy with my recent ORORO Wear order! The Bodhi Unisex Summer Garden Clogs are super comfy and lightweight — perfect for both indoors and outdoors. The soft lining makes them extra cozy! The TechTrail V-Neck Performance T-Shirt feels amazing on the skin — breathable, stretchy, and perfect for workouts or casual wear. And the Redfern Camping Tote Bag is stylish yet practical — I love how spacious and durable it is. Overall, everything looks great together and feels high-quality. ORORO never disappoints! 💚”

Helpful Report

Posted 1 month ago

“Misleading advertising and non responsive customer service.”

Helpful Report

Posted 1 month ago

Hi Jen, we're sorry to hear that you feel our product and customer service did not meet your expectations. We aim to provide accurate information and helpful support, and your feedback is invaluable in helping us improve.

Posted 2 weeks ago

“Game changer!”

Helpful Report

Posted 1 month ago

“These vests are great! I have one, but needed a different size. I saw they were on sale, so immediately jumped on it! Theyre very well made and heat up great”

Helpful Report

Posted 1 month ago

“I purchased the Unisex Shell Gloves in large, to go with the medium sized Glasgow Liner Gloves I'd purchased a year ago. I'm glad I purchased the shell gloves a size larger, as the medium liner fit perfectly in side the shell. The gray color was slightly darker than I expected from the pictures, but that is okay with me. Just glad there were options aside of black.”

Helpful Report

Posted 1 month ago

“Product seems to run large. I had to return my XL for a large.”

Helpful Report

Posted 1 month ago

“These are comfortable, but have a very high base, much like a 1 inch platform. I purchased two pairs for use in the yard, but tripped over my feet for a while, until I got used to them. Overall, they are great for the price.”

Helpful Report

Posted 1 month ago

Hi there, we’re sorry to hear the design didn’t meet your expectations. The raised base is meant to add durability and support, though we understand the comfort can feel different for everyone. We really appreciate you sharing, and we will keep it in mind for future improvements.

Posted 1 month ago

“Appears to be a Lovely jacket but it doesn't fit properly. I understand the open box policy BUT NEVER again because no exchanges. I would be happy with no refund but you can not even exchange. So it will sit in my closet waiting for the next goodwill donation.”

Helpful Report

Posted 1 month ago

Hi Charlene, thank you for sharing your feedback. We’re sorry to hear the fit didn’t work out for you, and we truly understand your frustration regarding the open-box exchange policy. We appreciate you taking the time to share your thoughts — your comments about the policy will be shared with our team for careful consideration as we continue improving the shopping experience.

Posted 2 weeks ago

“Love the fit of my new heated jacket!”

Helpful Report

Posted 1 month ago

“Newer battery doesn't last as long as the older version. Disappointing.”

Helpful Report

Posted 1 month ago

Hi Nicole. We’re sorry to hear the new battery didn’t meet your expectations. The performance of our newer batteries is designed to remain consistent with previous versions. Our customer service team will be reaching out to help troubleshoot and make sure everything is working properly. Thank you for your patience.

Posted 2 weeks ago

“This will be the second Ororo apparel I have purchased, but this one is a gift for a friend. It appeared they run slightly small so I'm just hoping it will be the right size. The first one I bought appeared to small, even though it was a large women's so I opted for the extra large when I retuened the original one. The process for exchange went very well. I'm hoping I have the correct size, as the next time I see her the 30 day return will not be valid.”

Helpful Report

Posted 1 month ago

Hi Roger, thank you for your continued support and for choosing ororo! We’re glad to hear that your exchange experience went smoothly. If you need any assistance or have any questions, feel free to reach out. We’re here to help!

Posted 1 month ago

“Ordered a new battery for my 4 year old vest. Received it within a week, charged it up and it works great. Thanks to ORORO.”

Helpful Report

Posted 1 month ago

“I never got my two ten dollar gift cards from my order ?”

Helpful Report

Posted 1 month ago

Hi Lena, thank you for reaching out and letting us know. We’re sorry for the inconvenience — our customer service team will contact you shortly to verify your order details and help resolve this for you.

Posted 2 weeks ago

“Second vest I have purchased for the up coming fall motorcycle season. ORORO heated vest and jackets are great for cooler days. Ordered a back up battery but it somehow did not ship with the main order. Customer service was quick to correct the mis-shipment and I recieved my second battery within a few days👍”

Helpful Report

Posted 1 month ago

Hi Jeff, thank you for sharing your experience! We’re delighted to hear that you’re enjoying your ororo heated vest. We’re also glad our customer service team was able to quickly resolve the shipping issue with your backup battery. Your support means a lot to us — wishing you many warm and comfortable rides ahead!

Posted 1 month ago

“Recently I purchased my 7th heated vest as yet another gift amongst friends and family... So obviously I'm sold on how good they work!”

Helpful Report

Posted 1 month ago

“Every item I’ve ordered has been impressive. The vest and coat are extremely high quality. I wear the vest out and at work. I like the 2nd battery that I ordered to have as a backup because I use my Ororo vest so often.”

Helpful Report

Posted 1 month ago

“This long sleeved shirt is a good fit. I ordered it one size larger so that I can wear an undershirt. I’ll be using it as I watch fall softball games. Unfortunately, although you offered buy one get one free, I only received one shirt. Still happy with the purchase.”

Helpful Report

Posted 1 month ago

Hi Ronaye, thank you for your review! We’re so glad to hear that the long-sleeved shirt fits you well. Just a quick note — to enjoy the limited-time buy one get one free offer, please make sure to add two products to your cart, and the discount will be applied automatically. If you have any questions about your order or need further assistance, feel free to reach us at support@ororowear.com. We’re always happy to help!

Posted 1 month ago

“Easy to find and order”

Helpful Report

Posted 1 month ago

“This is my 4th Ororo purchase. I bought the parka, the jacket, and the heated gloves. Now I decided it was time for a vest. I took a chance and bought an open box item, with no battery since I already have a few batteries. I couldn't be happier with the quality and softness of the down vest I bought. The only problem I have is that I purchased a small and it's a tad snug. Since it's open box, I can't exchange it so I guess I'll just have to lose a few pounds. :) I've also purchased other brands and returned them. Ororo is the best on the market.”

Helpful Report

Posted 1 month ago

Hi Terri, thank you for being such a loyal ororo customer! We’re glad to hear that you’re happy with the quality of your vest. If you ever have questions or need assistance, don’t hesitate to contact us at support@ororowear.com.

Posted 1 month ago

ororowear.com is rated 4.3 based on 1,307 reviews