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ororowear.com Reviews

4.2 Rating 3,114 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,114 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
My jacket never worked from the time I opened it, but I was told I wasn’t able to return it.
Helpful Report
Posted 2 months ago
Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. We understand how frustrating that is. Our customer service team is actively working with you to get this resolved. Thanks for your patience and for choosing ororo.
Posted 2 months ago
This coat replaced EVERY winter coat that I own. I have purchased an extended life battery as well so that one battery is charged for emergencies. The coat feels terrific, and is actually warm even if the battery is not in use. Plus it looks like a ski jacket which is to say - it looks cool.
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Posted 2 months ago
This was a gift. The recipient loves it. She can keep some heat on her sore neck while on the computer or while watching tv. And thinks it will be wonderful for outdoors when Winter returns.
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Posted 2 months ago
Love the good customer support, but more so the snug comfort of a warm neck back and hands
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Posted 2 months ago
I really like the heated mittens. The only con is that one of the batteries runs out before the other one. I was hoping they would last two mornings on a charge, but I have to charge them both overnight for cold days. I like the smaller batteries that come with the mittens now vs the ones that are in my wife's mittens that we bought a few years ago.
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Posted 2 months ago
I love my heated vest so much. I have tried a few versions, and while I ultimately decided on the fleece version for comfort (the other products make way too much swishy noise), the fleece does not provide as much acute heat as the other products do. I have had a few issues with the battery pack supplied with the jacket, however I also bought a secondary one which works much better. The battery takes much longer to charge than the pack actually lasts (at high heat), so I recommend having multiple batteries for long term/all day use. I recommend to anyone with chronic pain or an autoimmune condition.
Helpful Report
Posted 2 months ago
Hi there, thank you so much for your detailed feedback. We’re glad to hear you love the vest and found the fleece version most comfortable. Warmth can vary depending on the style, fit, layering, and personal comfort preference. Battery runtime can also vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. We appreciate your notes on charging time and battery performance, and we’ll share your comments with our team for review and improvement. Thanks for choosing ororo.
Posted 2 months ago
Great Jacket for Golf. Three heat settings and when things warm up it converts to a vest. Very light and doesnt affect my swing
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Posted 2 months ago
I love these vests. Have a medical condition that I am cold ALWAYS. Have 5 vests for different occasions. Everywhere I go people notice the light and ask about it and I rant and rave about how these vests help me. As new styles will be coming out I will be buying more! Feel like I'm a walking advertisement for Ororo!
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Posted 2 months ago
Love my vest and I also bought an extra battery!! Best purchase ever!!
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Posted 2 months ago
The socks didn’t totally work. They were warm in the middle of the foot but not the toes and heels.
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Posted 2 months ago
Hi Liz, thank you for your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on personal comfort preference, the heat setting, environment, and how the socks fit inside your footwear. We appreciate your comments about the heating coverage, and we’ll share them with our product team for review and future improvements. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
Compared to other dog coats that I have, very poor quality. The coat ripped within 5mins. Ororo should look at improving the durability of the coat.
Helpful Report
Posted 2 months ago
Hi Van, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively working with you to get this resolved. Thanks for your patience and for choosing ororo.
Posted 2 months ago
I could not be happier with the customer service from Ororo wear. They came through for me.
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Posted 2 months ago
Second product tha I've purchased. Love them both.
ororowear.com 5 star review on 5th April 2026
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Posted 2 months ago
I purchased one vest for each my wife and mother in law and they haven’t taken it off since.
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Posted 2 months ago
Gloves got real wet and sweating . Not what I expected from the product and not very comfortable after getting wet and sweaty while in snow to keep warm
Helpful Report
Posted 2 months ago
Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. Moisture buildup can happen in snowy conditions, depending on activity level, temperature changes, and layering, which may affect comfort. We appreciate you sharing your experience, and we’ll pass your comments along to our product team for review and future improvements. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
I love my Orono heated vest! Unfortunately I only got to use it once as I bought it too late in the season. It kept me nice and toasty during my golf round.
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Posted 2 months ago
The heated best I bought this Winter was a life saver for me! One of our grandsons is. Nordic skier and watching him race makes my heart swell. The 7 zone heated vest was AWESOME!!
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Posted 2 months ago
The vests are very nice, although some of the batteries (which are pricey) fail shortly after warranty end. The short sleeve wool under-layer shirts for "women" are not cut for women but seem to be re-sized men's shirts. Armscye shape is wrong; folds & puckers instead of shaped for bust. But the fabric is lovely, they are warm, colors hold fast, and they're thin enough that puckers & folds don't cause weird lumps under other clothes.
Helpful Report
Posted 2 months ago
Hi Catherine, thank you for sharing your detailed feedback. We’re glad to hear you like the vests overall, and we appreciate your comments about battery longevity. We also appreciate your notes on the fit/cut of the women’s wool under-layer shirts—your feedback on the shaping and construction is very helpful, and we’ll share it with our product team for review and future improvements. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
I have a heated vest that I wear when I volunteer at an outside mobile pantry that keeps me nice and warm without the bulk. I also bought an extra battery so it’s always charged up!
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Posted 2 months ago
My jacket is warm and wonderful and has warm pockets in the right place. I always use it for dog walking and other outings.
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Posted 2 months ago
ororowear.com is rated 4.2 based on 3,114 reviews