ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,122 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy to go out on a cold day to golf and have a wonderful warm vest to wear I am also very happy with the heated scarf. I wear it for easing neck muscle pain and for migraine headaches”

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Posted 6 months ago

“Excellent product. Quick delivery”

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Posted 6 months ago

“Item is made well. Size chart was wrong for me. Originally ordered a M per size chart. Returned and re-ordered a L. Item fits. Return process worked very well.”

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Posted 6 months ago

“Great vest and delivery. Really comfortable and stays warm. Love it.”

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Posted 6 months ago

“My mom bought this vest for me to wear outdoors on cooler days. The vest intself is wonderful. It fits great and the warming features work great. Unfortunately my battery was taking over 24 hours to charge (this is after about 2 weeks of using it). At first when I contacted the company, they were excellent and responsive. Howeve, I found their replacement policy outdated and inconvenient. I had to send them my battery back (that's fine, but I had to find my own packaging for this). Not only unitl they received my battery would they send me a new replacement (this left me without a battery for 2 weeks). I also was charged for shipping; when I asked about this, I was met with "this is our policy". Well, now you have my battery and I can't get another until I pay for shipping? What else am I supposed to do?”

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Posted 6 months ago

“I was very saddened by the product, I charged battery as directed. We received a a snow storm and put on gloves and followed starting instructions. It starts on hi and goes to medium, can’t tell the difference between medium & Hi. The gloves got lukewarm at best, I would not purchase another pair! I really expected more. Thanks”

Helpful Report

Posted 6 months ago

Hi Jane, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will help you resolve this situation.

Posted 6 months ago

“First of all my name is Sharon Schultz. I have purchased all the vests for my sister Debbie myself and for my husband. Your vests are great. Mine only lasted less then two years and I had to replace it. The button would not work. If I could send it back for a credit that would be great. I also purchased the scarf and sent it to my sister Debbie for my mother. So any other emails my name is Sharon Hill Schultz.....”

Helpful Report

Posted 6 months ago

Hi Sharon, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“It was the easiest to get my new vest Took a few pictures answered a few questions and that was it”

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Posted 6 months ago

“Love my coat!!!!”

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Posted 6 months ago

“The quality of this heated vest is superb. Love the ability to pull in the bottom. Doesn’t look like a wide vest. It is warm and the gray color is beautiful.”

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Posted 6 months ago

“First, I love my heated vest! It gets warm fast and I'm comfortable for hours. The battery is good quality. I needed a replacement because my original has been misplaced and the new battery was delivered within a week. Great products!”

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Posted 6 months ago

“Battery pack doesn’t last long:(”

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Posted 6 months ago

Hi Michelle, thank you for your review. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“The size is much smaller than what they claim which makes the planned use very hard. I couldn't use my military discount it the other discounts that I received.”

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Posted 6 months ago

Hi James, thank you for your review. We have forwarded your feedback to our product team for further improvements. Upon checking, the item you ordered was a final sale product. I apologize but our discounts don't stack. Discounts cannot be combined with other coupon codes, sales, outlet items, or promotional bundles. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 6 months ago

“I'm a walking billboard for you!!! Since I bought it, my family, all my co-workers and my friends have invested in your product! We LOVE it!”

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Posted 6 months ago

“We have a couple jackets and vest now. Love everything we have gotten!”

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Posted 6 months ago

“A wind and water resistant heated parka is a game changer! I also really appreciate how many zippered pockets there are and places to adjust the fit. The only con so far is that the front zipper can be difficult to line up so that it can be zipped.”

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Posted 6 months ago

“Game changer for a child at college!”

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Posted 6 months ago

“I love my Ororo heated vest. It's way better than one I had before which was both too big for me (it did not come in an XS), and the battery was very bulky. This one fits well and has a long battery life.”

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Posted 6 months ago

“Ororowear.com was a safe, efficient site for ordering Ororo products. The site was easy to navigate, order and get feedback on when to expect my purchase. The items arrived on schedule.”

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Posted 6 months ago

“I was Given a Christmasgift card to buy a new ororo vest from my son. It is great had to replace the battery but customer Service was great next time I would pay the extra for a Battery and not get an open box one But we have Several Ororo vests And we love them”

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Posted 6 months ago

ororowear.com is rated 4.3 based on 1,122 reviews