ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,306 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works as advertised.”

Helpful Report

Posted 3 days ago

“This is an excellent vest. I've had it for a week now and I love it. I wear it every day; the charge will last about 8 hours on low. I usually only have it on coming and going from work, but one day the office was cold so I used it all day. Highly recommend.”

Helpful Report

Posted 3 days ago

Hi Linda! We're so glad to hear that you're loving your vest and getting daily use out of it! It's great to see how it keeps you warm during that chilly office day. Thank you for your high recommendation and for being part of our Ororo community!

Posted 1 day ago

“I like the fit and heat locations. I would like to see fleece pockets and fleece at the zipper end. I thought of returning as I do not like getting scratched by the zipper at my neck/chin”

Helpful Report

Posted 3 days ago

Hi Juley, thank you so much for sharing your feedback. We’re glad to hear you like the fit and heat placement, but we’re truly sorry the zipper design caused some discomfort. Your suggestions are very helpful, and we’ll make sure to share your comments with our product development team for future improvements.

Posted 18 hours ago

“A well made piece of outerwear. My wife loves it. It performs as advertised, it keeps her warm!”

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Posted 3 days ago

“The vest is fantastic. Great price great wearable design.”

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Posted 3 days ago

“When I placed my order no where did it say it was a final sale. When the order arrived it said on the receipt it said final sale. Not that I would need to return it but in case it didn’t I wanted the option. When I ask they said sorry it a small system delay between the shipping and order confirmation, that it was a final sale. That isn’t my problem it’s yours!! Didn’t even offer to exchange if I needed. Never plan to order from your company again.”

Helpful Report

Posted 3 days ago

Hi Catherine, we’re truly sorry for the confusion and frustration caused by the final sale notice — we completely understand how upsetting that must have been. This delay in the system update shouldn’t have affected your experience, and our customer service team will look into your case and do their best to resolve it for you.

Posted 16 hours ago

“I especially like the option of the mini battery. It should come standard.”

Helpful Report

Posted 3 days ago

“Very disappointed in the quality of product. Battery life way lower than advertised. Would like a refund or replacement.”

Helpful Report

Posted 3 days ago

Hi Cheryl, we’re truly sorry to hear about your disappointment with the product and the battery life. We completely understand how frustrating that can be. Our customer service team is already assisting you with troubleshooting and will make sure this issue is properly resolved. Thank you for your patience and understanding.

Posted 16 hours ago

“Really love the vest, but the band on the bottom is too tight while the rest of the vest is perfect. And if I go up a size, the waist puckers out because it’s too big. From other reviews, I see I’m not the only one to say this.”

Helpful Report

Posted 3 days ago

Hi there, thank you for sharing your feedback. We’re glad you love the vest overall, but we’re sorry the fit around the bottom band wasn’t quite right. Your comment is very helpful, and we’ll make sure to share your input with our product development team as we work to improve the fit and comfort of future designs.

Posted 16 hours ago

“You do not want me to write a review Bad customer service - just bad”

Helpful Report

Posted 4 days ago

Hi there, we’re truly sorry to hear about your experience and understand your frustration. Please know that our customer service team is already expediting your case to make things right as quickly as possible. We appreciate your patience and the opportunity to resolve this for you.

Posted 16 hours ago

“Amazing products and customer service!”

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Posted 4 days ago

“This is something I was wanting for some time especially for hunting season.😎”

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Posted 4 days ago

“Son said it is hard to feel the heat unless you press sweatshirt onto your back. Was hoping it would be better”

Helpful Report

Posted 5 days ago

Hi Carrie, we’re sorry to hear your son didn’t feel as much warmth as expected. For the best heating performance, we recommend choosing a size that fits more closely to the body so the heating elements can make better contact. Layering the sweatshirt with another clothes can also help retain heat and enhance the warming effect. If you have any other questions about sizing or warmth, feel free to ask — we’re happy to help!

Posted 4 days ago

“Purchased the fleece jacket. Fits great, but sleeves are short.”

Helpful Report

Posted 5 days ago

“Love the vest. The only improvement I would suggest is to put the interior pocket for battery back to the front. the new placement makes it difficult to access the battery when wearing and also creates a bulge on the side. Fit and looks were better with the old style”

Helpful Report

Posted 5 days ago

Hi there! We’re so glad you love the vest and appreciate your feedback on the battery pocket placement. We understand how important accessibility and comfort are, and we’ll certainly take your suggestion into consideration for future designs. Thank you for sharing your thoughts with us!

Posted 4 days ago

“Got one for my wife and she loves it”

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Posted 5 days ago

“Bought this for my daughter’s birthday. She loves it!”

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Posted 5 days ago

“I love it although I should have ordered a smaller size. I didn’t realize my size is smaller.”

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Posted 5 days ago

“Product exceeded expectations And continues to do so daily!”

Helpful Report

Posted 5 days ago

“I love my heated hoodies. This is the 3rd one I’ve purchased.”

Helpful Report

Posted 6 days ago

ororowear.com is rated 4.3 based on 1,306 reviews