ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,113 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 15th June 2026

Ashleigh F

ororowear.com 5 star review on 14th June 2026

Anonymous

424

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection from heavier vest to lighter golf vest”

Helpful Report

Posted 2 weeks ago

“Heatenim Women’s Heated Denim Pants with Fleece Lining - Two thumbs up! 1) Shipping - arrived on time. Lots of delivery updates. 2) Packaging - excellent, Jeans came carefully packed iin their own mesh/nylon Ororro zippered bag 3) The Jeans Themselves - when I pulled them out of the package, I thought 'wow, these look huge!' I also thought 'hmmmm, they look a tad shapeless. Delighted that initial impressions were entirely wrong -- The fit - pretty darn good! A bit tight in the rear, but I've only. had them on once. I'm sure they'll stretch a bit with use -- The heating elements - these target the front of the thighs and the lower back region. I tried all 3 levels. Each worked perfectly for a minimum of half an hour. -- The construction - well built! Material is soft & stretchy. The fleece lining isn't particularly fleecy, but the second layer will help me stay warm, especially with the heating elements turned on. Overall, very satifiied with this purchase.”

ororowear.com 5 star review on 7th June 2026

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Posted 2 weeks ago

“Love my new pants and all your products! Service is excellent as well”

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Posted 2 weeks ago

“The customer service I received was very helpful.”

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Posted 2 weeks ago

“I have used the vest yet since I got it this summer. The customer service was outstanding. I needed to exchang the vest for a different size and they made it easy.”

Helpful Report

Posted 2 weeks ago

“Ororo brand heated products continue to surpass others with ease of ordering, shipping but most importantly the gear. The batteries are high quality and the gear fits perfectly. Highly recommend all the heated gear!”

Helpful Report

Posted 2 weeks ago

Hi Michelle, thank you so much for the wonderful 5-star review and high recommendation! We're thrilled to hear that our ordering process, fast shipping, high-quality batteries, and perfect fit continue to exceed your expectations.

Posted 2 weeks ago

“Lightweight, comfortable and when I need it, heats up quick.”

Helpful Report

Posted 2 weeks ago

Hi Susan, thank you so much for the 5-star review! We are thrilled to hear that your gear is lightweight, comfortable, and heats up quickly right when you need it.

Posted 2 weeks ago

“Love this long vest! I tend to be cold most of the time and the slim fit very fits under my long coat, or I can wear a sweatshirt under it. And I appreciate the length to keep the drafts off my back. Either way, it has options and it works. The family is so pleased I found something to keep me warm when we’re at collegiate soccer and baseball games, and other outdoor events!”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for the wonderful 5-star review! We're thrilled to hear that the length and slim fit of your long vest keep you perfectly warm and draft-free during your family outdoor sports events.

Posted 2 weeks ago

“The vest works great, but the sizing is off. I wear an XL size for every jacket, sweater, vest, and shirt I own, but my Ororo XL vest is way to big. Friends, please correct this and use industry standard sizing.”

Helpful Report

Posted 2 weeks ago

Hi Anthony, thank you for the feedback and we're glad to hear the vest works great for you! We appreciate your comments regarding the sizing,your feedback on sizing will be shared with our product team for review as we continue improving the fit and shopping experience.

Posted 2 weeks ago

“The completely honest I tried to make two purchases , First on my laptop and then on my phone and they both there it out it was bizarre, you lost to Sale.”

Helpful Report

Posted 3 weeks ago

Hi there, thank you for sharing your experience. We’re sorry for the trouble you had while trying to place your orders on both your laptop and phone, and we understand how frustrating that must have been. Our system shows that one order was successfully processed. If you were trying to complete another purchase or need help confirming your order, please contact our customer service team at support@ororowear.com, and we’ll be happy to assist you further.

Posted 2 weeks ago

“Very nice warm jacket. I will buy another one.”

Helpful Report

Posted 3 weeks ago

Hi Electra, thank you for the 5-star review! We are so glad to hear you love your warm jacket and look forward to welcoming you back for your next purchase.

Posted 2 weeks ago

“Great quality jacket. Bought this in the spring to deal with the office cold AC, it has a nice light fleece inner lining that keeps me warm enough without having to use the heated feature. Can't wait to use this durning the fall/winter.”

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Posted 3 weeks ago

Hi Ayanna, thank you for the 5-star review! We're so glad to hear that the fleece lining keeps you perfectly warm against the office AC, and we hope you continue to love it through the upcoming fall and winter!

Posted 2 weeks ago

“Their warranty is useless !!”

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Posted 3 weeks ago

Thank you for sharing your feedback. We’re sorry to hear that your warranty experience didn’t meet your expectations. Our warranty is intended to address eligible battery or product issues during the coverage period. After checking the tracking information, we can confirm that your replacement order has been delivered. If you have any further questions or need additional assistance, please contact our customer service team at support@ororowear.com, and we’ll be happy to help.

Posted 2 weeks ago

“Tis jacket I the best for Melbourne weather”

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Posted 3 weeks ago

Hi Esther, thank you for the 5-star review! We're thrilled to hear our jacket is the perfect match for the Melbourne weather. Stay warm and comfy!

Posted 3 weeks ago

“Really like the heated vest for my wife. Great product , great service! Thank your exchange program. I was easy working with you.”

Helpful Report

Posted 3 weeks ago

Hi Dave, thank you for the 5-star review! We are so glad your wife loves the vest and that our exchange process was quick and easy for you. Thanks for your support!

Posted 3 weeks ago

“This was a gift and they loved it!”

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Posted 3 weeks ago

Hi Maureen, thank you for the 5-star review! We are thrilled to hear that your gift was a huge hit and that they loved it. Thank you for choosing ororo!

Posted 3 weeks ago

“Love the heated scarf! Very comfortable and functional. The battery lasts an incredibly long time.”

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Posted 3 weeks ago

Hi there, thank you for the 5-star review! We are happy to hear that you love the heated scarf and that the battery life has exceeded your expectations. Thanks for your awesome feedback!

Posted 3 weeks ago

“Comfortable and Nice looking. Gets warm right away. I added magnets so the collar sits down nicely when unzipped. I wish the battery pocket was a little more to the side but its not too uncomfortable while sitting.”

Helpful Report

Posted 3 weeks ago

Hi Annette, thank you for the 5-star review and for sharing your creative magnet idea for the collar! We love your feedback and will definitely pass your suggestion about the battery pocket location along to our team. Thanks for your support!

Posted 3 weeks ago

“I own 5 ororo garments and recently got the Open Heat vest, size small. When it arrived, i realized that it wasn't backwards compatible with any of the ororo batteries I already own. The vest is meant to work with your own power bank but it didn't function with two third party banks that I had or bought for it. Upon recommendation from Ororo staff, I purchased the PK5 battery to wear with my vest. It works great and I love how slim the vest is. I would have preferred a smaller battery pack, however. The battery sticks out the side of the vest and kind of ruins the profile for a slimmer person. The vest will be most useful under a regular jacket or a raincoat or even in the office.”

Helpful Report

Posted 3 weeks ago

Hi Carolyn, thank you so much for being a loyal customer and for the 5-star review! We're glad the PK5 battery is working out great for you, and we will definitely pass your feedback regarding the battery size along to our product team. Thanks for your amazing support!

Posted 3 weeks ago

“I remember hearing “A brand is a promise”and I truly believe that Ororo heated apparel stands by that standard. Every vest and coat that I have bought was worth the money and also the reason I have bought many items as gifts and reccomonded this brand to family, friends, and colleagues.”

ororowear.com 5 star review on 30th May 2026

Helpful Report

Posted 3 weeks ago

Hi Kriesten, thank you so much for the 5-star review and your incredible words! We are deeply honored by your trust in our brand and truly appreciate you recommending us to your family, friends, and colleagues.

Posted 3 weeks ago

ororowear.com is rated 4.2 based on 3,113 reviews