ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,394 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 7th November 2026

Christopher T

ororowear.com 3 star review on 3rd November 2026

Anonymous

ororowear.com 5 star review on 30th October 2026

Dimple A

ororowear.com 5 star review on 24th October 2026

Lisa R

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love everything about the coat and hoodie, I am always cold so it really comes in handy. Thank you Ororo for this invention.”

Helpful Report

Posted 1 day ago

“Item arrived on time. Good quality and wonderful customer service.”

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Posted 1 day ago

“I received two batteries, and one didn’t work right out the box. Filled out an rma return and haven’t received the shipping label yet, has been 4 days.”

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Posted 1 day ago

“Not any better than other brands. Doesn't keep fingers warm, huge battery.”

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Posted 1 day ago

“Purchased as a gift for my daughter for Xmas. Received quickly.”

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Posted 1 day ago

“The kids heated vest has so far way surpassed my expectation. Besides my son just wanting to wear it all the time, even in the house, there were two recent occasions when it was a huge help. I like to bike and have a carrier that kids ride behind. As fall is here and the temperatures are dropping having this heated vest for my son as he was riding in the wagon allowed me to fit in a 15 mile ride without a single complaint of being cold during the trip, which is good for the breeze he gets being in the wagon. The second occasion was a Halloween event at our local amusement park. The day was beautiful weather but as it got dark the temperatures quickly dropped. This was no concern though as we just got out this heated vest and flipped it on. The controls are so easy and simple to use and understand my 5 year old son has no problems working it. The vest kept him warm throughout the evening of riding all his favorite rides in the chilly temperatures. We also received numerous compliments from people in line about the vest and how good it looked on him. As for the fit, the website lists the vest as a small for 6 year olds with the measurements. As my son is only 5 and measured small on all the scales I assumed it would be a big fit for him, which it is. This does not impact his ability to use it or stay warm in it and with the quality of the vest, I am sure he will grow into it and be able to use it for many seasons. Overall I am more than happy with this kids heated vest and will be getting more as my other two kids get old enough to use them.”

Helpful Report

Posted 1 day ago

“Already falling apart after a few weeks. The brand label on the front is already peeling off and the button is loose and pushes through its mounting hole. The vest has literally only been worn 3 times, each duration for less than an hour. Very disappointed. I bought the vest on clearance to try the brand out before I committed to purchase a much more expensive jacket but after this, I’ll pass and start looking at other brands.”

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Posted 2 days ago

“Wonderful for my osteoarthritis.”

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Posted 2 days ago

“I walk early in the morning when it is sometimes cold. I am so much more comfortable with my heated vest. Love it.”

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Posted 3 days ago

“Fantastic gift for my husband as we head into cozy fall!”

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Posted 3 days ago

“I purchased a battery and found that I no longer needed it as I was able to recharge the original battery. I tried the return menu and was advised that I would receive a return label and instructions by email. That has not happened and I have tried at least three times to effectuate a return.”

Helpful Report

Posted 3 days ago

Hi Barry, we’re sorry for the trouble you’ve had trying to complete the return. We’ve already shared your request with our support team for follow-up. Please keep an eye on your inbox for an update from support@ororowear.com. If you don’t see a message from us, please feel free to contact the team again at support@ororowear.com or call 1 (702) 751-7639 (9 am to 6 pm EST, M–F).

Posted 2 days ago

“I bought the jacket with two batteries and took it to Churchill Canada to see the Polar Bears. It got to below freezing -10 to -15 centigrade. I turned it on and off depending if I was in the vehicle or out. One battery lasted me all day. It was a little slow to warm up but worked well down to about freezing. The hood was great but went over my eyes without putting a hat on. At home I ride a motorcycle in the winter and use another brand that plugs into the motorcycle. It heats up much faster and gets hotter.”

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Posted 3 days ago

“I’ve ordered several items from ororowear.com and one from Amazon. I am pleased with all of them. Especially good deals are found at the Outlet. All are good quality.”

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Posted 4 days ago

“It works well just not what I order”

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Posted 4 days ago

“Charging cord doesn't work. No customer service.”

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Posted 4 days ago

Hi Tom, our support team has been actively following up with you regarding the charging cord issue, including providing a replacement cord. We understand that the issue remains unresolved, and we appreciate your patience throughout the process. Your feedback is important to us, and we'll continue working to improve our customer support experience.

Posted 3 days ago

“Jacket is useless without a battery”

Helpful Report

Posted 4 days ago

Hi Antonio, thank you for sharing your feedback. We understand that the jacket didn’t feel as warm as you expected without the heating function. To get the full experience from the jacket, we recommend using it with a compatible battery such as the Mini 5K Battery: https://www.ororowear.com/products/mini-5k-battery-4800-mah We appreciate you taking the time to share your experience, and if you have any other questions, our support team will be happy to help at support@ororowear.com.

Posted 3 days ago

“I live where it is cold from November through March! I love Ororo products because I can stay warm without adding layers and layers of bulk. The amount of heat I need at any given moment is easy to control by a simple press of a button. Clothing works everytime. Easy to charge the battery and use again. I have always told my friends, good clothing is the best defense against being miserable outdoor. Youth sports, dog events, snow sports.... why not be warm and comfortable?!”

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Posted 5 days ago

“Customer service was excellent and helpful. First delivery was received ripped open and missing battery and charging cord. These were sent out the next day. Vest fits and seems to be working.”

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Posted 5 days ago

“The order came very quickly. The vest was for my wife. It hasn't been cold enough to use yet. We'll write another review later.”

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Posted 5 days ago

“Fits perfectly! Well made!”

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Posted 5 days ago

ororowear.com is rated 4.2 based on 3,394 reviews