ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,948 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,948 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 21st December 2025

377

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Style. Functionality. Love it!”

Helpful Report

Posted 2 days ago

“I love my heated vest, especially the high neck that keeps me very warm. The customer service staff are the best I have ever dealt with.”

Helpful Report

Posted 2 days ago

“The jackets warm, but that battery provided only last an hour on its lowest setting. Terribly disappointing as a gift for my infinitely cold wife.”

Helpful Report

Posted 2 days ago

Hi Jordan, thank you for sharing your experience. We’re sorry to hear about the battery performance, especially since this was meant as a gift. To help our team better understand and assist with the issue, please submit the troubleshooting form here: https://www.ororowear.com/pages/troubleshooting. Once submitted, our customer service team will review the details and follow up with you. Thank you for your patience.

Posted 1 day ago

“Very professional customer service. Had to replace my vest battery after five years of use. Help with replacement made things very easy. Now works like new again. Would like advice on where to recycle the old battery. Would be great if ORORO accepted them back.”

Helpful Report

Posted 2 days ago

“I was a flight nurse in Alaska and now I'm in Nebraska. I love the soft shell varieties the best. I own several products and love them all! I've even put on htv vinyl with no issues!”

Helpful Report

Posted 2 days ago

Hi Leslie, thank you so much for sharing your experience and for your kind words. We’re thrilled to hear how much you enjoy the softshell styles and that they’ve held up well for you over the years. It means a lot to us to know our products have been useful across such different environments. Thank you for your continued support and for taking the time to leave such positive feedback!

Posted 1 day ago

“I love this heated jacket! I wear it literally everyday in the cold! Its been a hamechanger when advertising to people's houses in the cold!”

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Posted 2 days ago

“Second vest from Ororo. Both utiliarian and warm. Superb quality. Will order from Ororo again.”

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Posted 3 days ago

“I absolutely love my heated vest. I will be wearing this everyday until April. It makes winters in NH easy and I expect I will end up with the jacker and all ther other wonderful products to make the winter cozy and warm. Thank you such a great product, if you are considering the heated vest, consider this the last thing you need to read prior to buying this product, you won't regret it!!! PS great for walking dogs!”

Helpful Report

Posted 3 days ago

“Great products. I have a vest and a heated pillowcase that I use for a cat bed. They are exactly as described on the website and arrived promptly at my door.”

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Posted 3 days ago

“Love the vest use it all the time”

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Posted 3 days ago

“Originally too small, the return and exchange for a larger size was so unbelievably simple. This is our 3rd purchase from Ororo. We had an issue with a battery one time and they were also so amazing and helpful to work with. We love our heated gear from Ororo”

Helpful Report

Posted 3 days ago

“Very comfortable. Much better than another heated vest from another mfg. Also sytlish. Very happy with this vest. Only improvement would be a less bulky battery, but that is common in these vests.”

Helpful Report

Posted 3 days ago

“The heated vest are amazing. I’ll give it a 10/10. I also brought a jacket and I’ll give it a 7/10 the pockets didn’t get hot”

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Posted 3 days ago

“Comfortable and works well but Sizing is very far off. I am much smaller than the model in the picture who is wearing a medium and the vest is so snug and short on me.”

Helpful Report

Posted 3 days ago

Hi there, thank you for sharing your feedback. We’re glad to hear the vest is comfortable and works well. We’re sorry that the sizing didn’t meet your expectations, and your comments have been noted and shared with our product team for future consideration. We appreciate you taking the time to let us know about your experience.

Posted 1 day ago

“Overall, I am extremely satisfied with my ORORO vest. It does exactly what it promises and has exceeded my expectations. I would absolutely recommend it to anyone looking for warmth, comfort, and dependable performance in cold weather.”

Helpful Report

Posted 3 days ago

“The order came quickly as expected. It was a gift for my adult granddaughter and she loves the Ororo heated vest and slippers.”

Helpful Report

Posted 3 days ago

“I purchased the fleece jacket with hood. It fits well and is warm. It’s really warm and cozy when the heat is activated. The cost was very reasonable. I would definitely recommend this product.”

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Posted 3 days ago

“Works as advertised”

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Posted 3 days ago

“Excellent heated vest. Very happy!”

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Posted 3 days ago

“Great jacket! Definitely recommend”

Helpful Report

Posted 3 days ago

ororowear.com is rated 4.3 based on 1,948 reviews