ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered battery for heated vest had within a week.”

Helpful Report

Posted 6 months ago

“vest is a blessing in the subzero temps in chiago this winter.”

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Posted 6 months ago

“Wife uses the heated vest occasionally for work and accidentally dropped the battery and would no longer charge. Order a replacement and it was shipped quickly. My wife was pleasantly surprised.”

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Posted 6 months ago

“Kind and professional. Thank you.”

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Posted 6 months ago

“This is the best coat I have ever owned. I recommend it / show it to all my friends and relatives”

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Posted 6 months ago

“We had the best customer service experience! Thank you Ororo, you have a customer for life!”

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Posted 6 months ago

“excellent product with great packaging and instructions”

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Posted 6 months ago

“I work in a warehouse building with no heater or insulation. This jacket is amazing, even on the low setting. It keeps me warm early in the morning in my office and while I'm out and about outdoors driving a golf cart. 5 stars all the way. Would highly recommend!”

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Posted 6 months ago

“I bought these for my wife. She has Raynaud's and loves how they heat throughout each of the glove fingers! They work well and the batteries last sufficiently for outdoor activity!”

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Posted 6 months ago

“I love the the jackets/ hoodies. Light and fits just right.”

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Posted 6 months ago

“I was a little concerned it was going to be too puffy to fit under a coat, but it works perfectly both under a coat or as an extra layer over a sweatshirt. It fits well and the crop is perfect. The fabric does get caught in the zip pretty frequently, but it's not annoying enough to knock off a star. Went with a medium for the extra layering space, but I typically wear a small. (5'4" / 160lbs). The heat is just perfect, I haven't needed it above the lowest temp.”

Helpful Report

Posted 6 months ago

“I tried these Gloves on to clear my driveway and walk on a day where the temperature was 16 below zero, and they were useless. Maybe the temperature was too much for the gloves, but they should have supplied some warmth, as opposed to almost none. I'll give them another try on a day where it is not as cold, and give an updated Review.”

Helpful Report

Posted 6 months ago

Hi Gary, thank you for your review. Our customer service specialist will get in touch with you and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“Exceptional customer service! When my heated socks malfunctioned, they were replaced quickly and hassle-free. Impressed by the quality and support, I just purchased a pair of heated gloves. Outstanding products!”

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Posted 6 months ago

“Love the vest”

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Posted 6 months ago

“Customer service has been very poor from the very get-go. I have not got to utilize my heated vest due to the inconsistency in the customer service rep ability to correct my issue. I would not recommend this product to anyone.”

Helpful Report

Posted 6 months ago

Hi Utah, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“got it to work after all - alls good!”

Helpful Report

Posted 6 months ago

“I received the ladies vest as a vest. It was a size too small. No hassle exchange for the right size. Order a size larger for better fit”

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Posted 6 months ago

“I liked the quality and performance of the vest.”

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Posted 6 months ago

“Love their products and their customer service is phenomenal.”

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Posted 6 months ago

“My heated vest was just what I needed. The vest arrived quickly and was just as advertised. It exceeds my expectations.”

Helpful Report

Posted 6 months ago

ororowear.com is rated 4.3 based on 1,124 reviews