ororowear.com Reviews

Name: ororowear.com
Rating: 4.31

4.3 Rating 1,314 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent as a gift. Recipient was very pleased.”

Helpful Report

Posted 2 months ago

“Awesome vest and great customer service.”

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Posted 2 months ago

“I love my heated fleece vest: I wear it when fishing, traveling or even just at home. The small size is appropriate: I appreciate that it has 3 settings for warmth.”

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Posted 2 months ago

“Very helpful and fast response”

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Posted 2 months ago

“Ordered revised quilted vest. It was a great price but I guess you get what you pay for. I've had these vests for years and they STR the best usually. The one I received was so thin and flimsy and hardly heats up at all. So not gonna order from the outlet again. I hope the others at reboot ice are not that flimsy and heat up great like all my other ones.”

Helpful Report

Posted 2 months ago

Hi Judi, thank you for your feedback. We’re sorry to hear that the quilted vest didn’t meet your expectations. Please note that different styles may vary in thickness and heating performance, which can lead to a different wearing experience compared with the other vests you’ve had before. Please reach out to us at support@ororowear.com if you need any further help.

Posted 1 month ago

“I love Ororo Heated Apparel! I now own 3 vests as well as socks. I would highly recommend to everyone!”

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Posted 2 months ago

“I bought my husband a heated vest a while back, and he loves it so much I just bought one for my mom. The size ended up being a bit too small, and the customer service was phenemonal and I was able to immediately exchange it for a new one. She loves it and now my dad is asking for one for the holidays. :)”

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Posted 2 months ago

“Since it's summer and we've been have a heatwave I haven't been able to wear my new vest much. I used it one evening around the campfire and it warmed very nicely. I especially loved the pockets being heated”

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Posted 2 months ago

Hi Sheryl, we're so glad to hear that your vest kept you warm around the campfire. The heated pockets are definitely a favorite! We appreciate your support and hope you can enjoy it more as the weather cools down.

Posted 2 months ago

“I feel for the price of the vest you should include the plug. I am in a wheelchair and find the battery storage pocket very poorly located. It would be easier for me, if the pocket was in one of the front panels”

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Posted 2 months ago

Hi Richard, we truly appreciate you taking the time to share your experience. Your suggestion about the pocket‘s location is valuable, and we'll be sure to pass it along to our design team for future improvements. Thank you for your support!

Posted 2 months ago

“Great for these cold Ohio winters. First thing I reach for with heading out.”

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Posted 2 months ago

“Purchased a heated vest. Website crashed while ordering, Went back in completed my order. Got shipped in timely manner,but it reset my order and was shipped a small when originally wanted 2xl. When wanted to exchange for correct size was advised was a clearance item unable to return or get refund. I reordered item again is pending delivery. I will see if correct when new order delivered.”

Helpful Report

Posted 2 months ago

Hi there, thank you for your review. We're sorry to hear about the issues you faced with your order and the sizing. Please note that we value your feedback and are always here to assist you. If you need any further help, feel free to reach out to us at support@ororowear.com.

Posted 2 months ago

“Absolutely love my vest! The color, fabric and size is perfect! I also want to call out how amazing their customer service was. I ordered the wrong vest originally and they helped changed it immediately and got the right one shipped without any difficulty! THANK YOU!”

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Posted 2 months ago

Hi Tami, we're so happy to hear that you love your vest and had a great experience with our customer service team! We always strive to make the process as easy as possible for our customers. Thank you for your kind words and support!

Posted 2 months ago

“You did great”

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Posted 2 months ago

“I work in healthcare and I’m so glad I found Ororo heated garments , they keep me warm and relax my back while wearing them . I liked my vest so much I now have a winter coat and a jacket plus I bought my husband a jacket as well .”

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Posted 2 months ago

Hi Mary, it's great to hear how you're enjoying your ororo heated apparel! We're glad that they've brought you warmth and comfort. It’s wonderful to know that you even shared the warmth with your husband. Thank you for your trust and support!

Posted 2 months ago

“I am pleased so far . The weather has been in the 50's and 40's a few time and the vest is just right for taking away the chill. The battery life is good so far.”

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Posted 2 months ago

“Tried out the vest the other day. It’s perfect!”

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Posted 2 months ago

“A winter Lifesaver! I have 5 of the women's vests and they keep me going all winter in the arena!”

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Posted 2 months ago

“On time delivery and fits as expected”

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Posted 2 months ago

“Great product for people who dont like to be cold and dont like to carry extra clothes. Perfect for dog walking. I have a vest and added a jacket. The battery is a little heavy but worth it.”

Helpful Report

Posted 2 months ago

Hi Elena, thank you so much for your review. We're thrilled to hear that our products are making your dog walking experience more comfortable. Thanks for your trust and support!

Posted 2 months ago

“Bought vest 3x. To small for even a 1x person. Returned. Still haven't seen refund.”

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Posted 2 months ago

Hi there, thank you for your review. I notice that our customer service colleagues are communicating with you about this matter. Please don't worry, we will do our best to help you solve the problem.

Posted 2 months ago

ororowear.com is rated 4.3 based on 1,314 reviews