ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love the vest I purchased. It was perfect for those cold mornings of walking. The collar for me is just a tad high. It will be well used. My husband has several items. He works outside and dislikes the cold. Ororo has made it much more manageable.”

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Posted 5 months ago

“By your measurements, I got a size small. They are too small for me, as I can barely get my fingers in all the way. I am hoping that with time, the inside layer will get smaller and will fit better.”

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Posted 5 months ago

Hi kathryn, thank you for your feedback. We’re sorry the fit didn’t meet your expectations. We’ll share your comments with our team for review and improvement. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“my first vest stopped heating within a few weeks. The button stopped clicking on. The company replaced the vest with a second vest. This new vest works meaning the button clicks on but the vest does NOT heat. I paid a lot for the vest and am very disappointed in the company.”

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Posted 5 months ago

Hi serena, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively following up with you to get this resolved as quickly as possible. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“Best I bought vests for my best friend & husband. They love them.”

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Posted 5 months ago

“My order was delivered very quickly. Quality is fantastic. Communication is clear and concise as well! Bravo!”

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Posted 5 months ago

“i love my new coat. it fits beautifully. Next winter i will try out the heaters in it. I was going to say i can't wait til winter to try it out but that would not be true”

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Posted 5 months ago

“It was for my wife and she loves it.”

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Posted 5 months ago

“a must for fall/winter/spring. i wear mine all the time and have spare batteries so im always warm. i’ve even worn it to bed winter camping or in a winter bike ride!”

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Posted 5 months ago

“Thanks for the Warmth!”

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Posted 5 months ago

“This is the answer to freezing conference rooms, and to extending ski time on the slopes. I love my vest!”

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Posted 5 months ago

“Best purchase I made so I had to buy another!”

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Posted 5 months ago

“Absolutely love it!!”

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Posted 5 months ago

“I bought this jacket as a gift for my husband. He is very pleased with it. I can’t wait to treat myself to one!”

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Posted 5 months ago

“Love my ororo heated mittens. Being over 70 years old I was having difficulty keeping my hands warm while working and exercising outside this very cold winter. Problem solved.”

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Posted 5 months ago

“love the vest!”

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Posted 5 months ago

“Heated vest is amazing! Keeps me warm in the cold weather”

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Posted 5 months ago

“The heated vest works great, but the continuous daily bombardment of emails from Ororo to buy more items is relentless.”

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Posted 5 months ago

Hi Andrew, thank you for your feedback! We’re glad to hear the heated vest works great. We also appreciate your comments about the frequency of our emails, and we’ll share your feedback with our team for review and improvement. Thanks for choosing ororo.

Posted 5 months ago

“Vest keeps me warm, very nice quality. The only comment that I have is that the battery pack is a little heavy and it needs frequent recharging.”

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Posted 5 months ago

Hi Karin, thank you for your feedback! We’re glad to hear the vest keeps you warm and that you’re happy with the quality. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your note about the battery weight and recharging frequency, and we’ll share it with our product team for review and future improvements. Thanks for choosing ororo.

Posted 5 months ago

“Terrible shirt. Pics are misleading. This is basically a sheer tshirt. Totally see through. Since this is "Final Sale - No Refunds" I figured I would at least try to wear it for a home workout. After 1x wear it smelled awful afterwards (not typical of wool!!). Followed instructions to wash and now it has a chemical odor - just like a hair perm smell! Also, I'm 5'7, 125 (1in taller and 7lbs lighter than the model shown in small) and the small is SUPER clingy and much tighter than I expected from the pic. I also bought one in each color, so not just a "one off situation". I really wish this company would give me my money back. PLEASE NOTE this is the second review I've posted. The first one interestingly didn't make it to the review section of their website. Let's hope this one does and saves someone the trouble of purchasing this awful "wool" tshirt!”

Helpful Report

Posted 5 months ago

Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. We appreciate your comments about the fabric, fit, and wash experience, and we’ll share them with our team for review and improvement. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“This is my 2nd Ororo purchase of a heated vest. The first one was approx 5-6 years ago and the heating elements were far better. Don’t know what you guys changed but you should change it back, I don’t think it’s good at all, sorry.”

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Posted 5 months ago

Hi Rob, thank you for your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on the heat setting, environment, layering, and personal comfort preference. We appreciate you sharing the comparison to your earlier vest, and we’ll pass your comments along to our product team for review and future improvements. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

ororowear.com is rated 4.2 based on 3,205 reviews