ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CUSTUMER SERVICE WAS VERY HELPFUL. I WAS DEALING WITH CANNY ABOUT AN ISSUE I WAS HAVING AND SHE WAS AWESOME! THANK YOU CANNY”

Helpful Report

Posted 6 months ago

“Ordered these to replace one of original ones. Lasted only 3 months would not charge. So far the are working fine.”

Helpful Report

Posted 6 months ago

“Loved the golf jacket!! Ordered the vest for a birthday present for a friend. Great quality and fit.”

Helpful Report

Posted 6 months ago

“Not good customer service. Returns and exchanges difficult and costly. Not worth it”

Helpful Report

Posted 6 months ago

Hi Todd, thank you for your review. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“The communication with customer service was the gold standard. Lavinia was a great help. Thanks again”

Helpful Report

Posted 6 months ago

“Very good product But t does what is said”

Helpful Report

Posted 6 months ago

“Customer service AWSOME. Needed to exchange jacket for a different size. Issue resolved and waiting on exchange now.”

Helpful Report

Posted 6 months ago

“My fingers did not get cold during the last two 15 degree F. snow removal from my driveway & sidewalks. However, the mitten cuffs were too small to fit over my coat cuffs so my hands could not get all the way into the mittens. But they did not get cold. Also, the connections could be ramped up in quality. But they worked. The main thing is that my fingers did not freeze during snow removal and that was what I was hoping for.”

Helpful Report

Posted 6 months ago

“We are very pleased with my wife's Ororo heated vest because it is a well tailored garment, warm and looks great. And...a loud shout out with kudos to their customer service department for their prompt attention and follow through with my questions and concerns. They are user friendly, good listeners and stand behind their product...just fantastic service!. This was the best Christmas gift of 2024 and our entire family will be customers going forward.”

Helpful Report

Posted 6 months ago

“The heated gloves do not produce sufficient heat to keep fingers warm. After they heated I kept the heat control to high . The outside temperature was 20 degrees , I was running my tractor snow blowing. Batteries fully charged. I returned the first pair, after several email exchanges a second pair was exchanged . I did not want to be disappointed hoping the first pair was defective but I was. I had to reason with customer support that I was still in the warranty period after sending proof of purchase from their site . The company did come through .”

Helpful Report

Posted 6 months ago

Hi Michael, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contact us if you need any other assistance. We are always here to help :)

Posted 6 months ago

“I bought the vest for my daughter as a gift. She loves it. Keeps her very warm on these bitterly cold days as she watches her son play soccer!”

Helpful Report

Posted 6 months ago

“My daughter loves her new vest. Had the opportunity to wear it a couple nights at the horse barn. She says it’s comfortable and warm. Great product.”

Helpful Report

Posted 6 months ago

“After using the size chart a ordered a medium, but they were too small. I exchanged them for a large. The battery has to be put in the pocket plug first. Battery life is good. I was disappointed that the fingers didn't get warm, even on high wearing the outer glove. I was taking photographs with a camera, so I had to take the outer glove off a lot. The right hand outter glove is extreamly hard to get on over the inner glove. The touch compatibility is bad. I tried both hands, and different pressures, but they did not work most of the time, the reason for 3 stars. I have a vest too, which is great. In the house with the vest turned off, it feels like it is on, so I will put it on if I'm a littel cold. I think the prices are good and would buy them again.”

Helpful Report

Posted 6 months ago

Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“Love my best so cozy when it’s cold and the pockets get nice and toasty.”

Helpful Report

Posted 6 months ago

“Love my vest. I use it everyday.”

Helpful Report

Posted 6 months ago

“I am 86 years old and just palin cold all the time. I do layer my clothing, and by adding the heated vest it helps to keep the chill away! Oh, and the cozy warm pockets.!!! The vest is very well made, and I chose the grey. The battery does charge comletely, in fact, in about 4 hours. Also, at low setting I do, once again in fact, get about 8 hours of warmth. Does work the way it's stated. I purchased this through the company and they are delightful to speak with. I felt confident in their product. And rightly so as I very happy with my purchase.!”

Helpful Report

Posted 6 months ago

“The bright yellow color is amazing! Love this coat!”

Helpful Report

Posted 6 months ago

“I love my vest but it takes too long to charge. I have already replaced the battery and now wonder if it’s the cord. It has been charging for 48 hours and still isn’t charged.”

Helpful Report

Posted 6 months ago

“Overall, I love the vest I purchased in 2023. However, the Men’s Heated Fleece Jacket was a bust. I’m not a big man and my arms are slender (I’m 75 and have had health issues). I couldn’t get my arms into the sleeves because they are very slender AND they’re fleece lined. There’s nothing but drag on anything I wear. Would be smart for you to line the inside of the sleeves with a satin type of material that would facilitate easy on & off actions. This explains why I am returning the jacket.”

Helpful Report

Posted 6 months ago

Hi Steven, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“It’s gets warm very quickly. The included battery lasts for 6-8 hours depending on the level you keep it on. Love the product.”

Helpful Report

Posted 6 months ago

ororowear.com is rated 4.3 based on 1,124 reviews