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ororowear.com Reviews

4.2 Rating 3,115 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,115 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Fast response and fast replacement
Helpful Report
Posted 3 months ago
ORORO Wear is the greatest thing sence sliced bread. I am 75 yrs young and wear it to work on cold days. They (employees) laugh at me BUt I am waerm all day on my 10 hour shift. I love this Ororowear and thank goodness you finially have wemens heated pants.
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Posted 3 months ago
Very prompt helpful process exchanging my gift of a vest to a smaller size .
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Posted 3 months ago
Awesome customer service, I would definitely recommend this company.
Helpful Report
Posted 3 months ago
I love my vest but the mini 5k battery would not fully charge after 2 weeks of use. Customer service was great. I returned my battery with the prepaid label they sent me. They should be sending me a replacement battery soon.
Helpful Report
Posted 3 months ago
Great vest! I liked mine so much that I just bought a second one.
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Posted 3 months ago
This is my second men's vest. I have the golf vest and decided to add one that provides more warmth for the heavy winter period. Works great and really appreciate the 7 zones.
Helpful Report
Posted 3 months ago
I bought 2 vests for my daighter and son in law who commute to NYC everyday. They told me how much they love the vests and how it made the commute on cold days much better!
Helpful Report
Posted 3 months ago
I love my. ororowear vest. I only wish I had gotten it sooner. It allows me to keep my thermostat lower. I also enjoy it walking around so light and so warm.
Helpful Report
Posted 3 months ago
I so wanted these to be great. Two major problems: 1. The battery is big and feels clunky when you are skiing. 2. They kept my fingers warmer than without heat but ONLY on the highest setting and the highest setting runs the battery out by lunch time. So on a cold Vermont January skiing? Nope. Total disappointment. I bought some cheap Kinco mittens with liners and I am better off.
Helpful Report
Posted 3 months ago
Hi Douglas, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your comments about battery bulk and overall performance while skiing, and we’ll share them with our product team for review and future improvements. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 2 months ago
Great product for a great price. (purchased through the outlet) This fit is a little snug but is comfortable.
Helpful Report
Posted 3 months ago
Love the products especially the team working behind the scenes- amazing customer service!
Helpful Report
Posted 3 months ago
great customer service, ships quickly, and the quality is excellent!
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Posted 3 months ago
Game changer. Hands down.
Helpful Report
Posted 3 months ago
I love the jacket that I have. It’s great for the cold months and trying to stay warm. Howver, the button has a mind of its own and it switches to the different legels of heat or will shut off on its own.
Helpful Report
Posted 3 months ago
Hi Emily, thank you for your feedback. We’re glad to hear you love the jacket. Our customer service team is actively working on resolving this for you. Thanks for your patience and for choosing ororo.
Posted 3 months ago
Fit perfectly and heats perfectly. Super warm. Game changer!
Helpful Report
Posted 3 months ago
I wear the vest when I go out to feed the horses in the morning. It keeps me comfortable and focused while I work with them. That's very important.
Helpful Report
Posted 3 months ago
Purchased a pair of neon heated gloves for traffic direction in the cold months. The opening at the wrist/forearm is too small and not pliable to fit over a winter jacket. It is also too bulky/cumbersome to put under the jacket due to the size and location of the battery pack. Only used twice until I decided I like blood flow to my fingers. Disappointing because they could have really been a game changer Battery pack needs to be on the back of the hand, not on the wrist. Disappointed with my purchase
Helpful Report
Posted 3 months ago
Hi Kyle, thank you for sharing your detailed feedback. We’re sorry to hear the gloves didn’t meet your expectations. We appreciate your suggestions about improving the design, and we’ll share them with our product team for review and future improvements. Thanks for your understanding, and we truly value your feedback. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com.
Posted 3 months ago
I love this product! Strongly suggest buying at least one spare battery so you can swap them out and keep the vest heating!
Helpful Report
Posted 3 months ago
Great product at a great price. Customer service is A plus.
Helpful Report
Posted 3 months ago
ororowear.com is rated 4.2 based on 3,115 reviews