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ororowear.com Reviews

4.2 Rating 3,398 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,398 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 1st October 2026
MaKayla C
ororowear.com 5 star review on 17th August 2026
Hannah T
ororowear.com 5 star review on 17th August 2026
Hannah T
448
Anonymous
Anonymous  // 01/01/2019
“Always reliable”
Helpful Report
Posted 4 months ago
“I enjoy the vest very much. I also purchased your largest battery. Unfortunately it does not fit well in the vest. I will keep both and make it work. I have a requirement for over a 12 hour operation. I am a HAM and support extreme foot runs of over 200 miles and must support by radio for over 31 hours. Nights are cold in theses races. I am interested in the hooded blanket with the same requirements.”
Helpful Report
Posted 4 months ago
“I have an Ororo fleece and two vests that I love. I thought this raincoat would allow me to be both warm and dry, but it's just OK. I would give it a five for staying dry. We went to an outdoor concert in the pouring rain for 3 hrs and it was truly one hundred percent waterproof. It's not very warm though even at full power. I like that it is a lighter weight and hoped it could be an everyday raincoat that could also be warm if needed. The fit is quite large even with the waist cinched in an I'm not sure if that is why it just doesn't hold in the warmth even with the heating element on full. I love Ororo products but hope maybe they can come up with a better lightweight raincoat with just a touch more insulation or better heating elements in the future.”
Helpful Report
Posted 4 months ago
Hi Katharine! Thank you for sharing your detailed feedback. We’re glad to hear the raincoat performed very well in heavy rain and kept you completely dry during your outdoor concert. We also appreciate your comments regarding warmth and fit. This style is designed as a lightweight, waterproof raincoat with heating functionality, and warmth can vary depending on fit, layering, and outdoor conditions. We understand your expectations for a more insulated everyday raincoat and will share your feedback with our product team for future improvement considerations. Thank you again for your support of ororo products and for taking the time to share your experience.
Posted 4 months ago
“Another awesome Ororo heated garment to add to my stash. Toasty, comfy, great-looking & amazing quality - there's a reason I am a frequent buyer!”
Helpful Report
Posted 4 months ago
“My friend's young daughter (11 years old) loves her ororo vest. She finds it comfy warm and reliable. Thanks so much ororo!”
Helpful Report
Posted 4 months ago
“Great selection from heavier vest to lighter golf vest”
Helpful Report
Posted 5 months ago
“Heatenim Women’s Heated Denim Pants with Fleece Lining - Two thumbs up! 1) Shipping - arrived on time. Lots of delivery updates. 2) Packaging - excellent, Jeans came carefully packed iin their own mesh/nylon Ororro zippered bag 3) The Jeans Themselves - when I pulled them out of the package, I thought 'wow, these look huge!' I also thought 'hmmmm, they look a tad shapeless. Delighted that initial impressions were entirely wrong -- The fit - pretty darn good! A bit tight in the rear, but I've only. had them on once. I'm sure they'll stretch a bit with use -- The heating elements - these target the front of the thighs and the lower back region. I tried all 3 levels. Each worked perfectly for a minimum of half an hour. -- The construction - well built! Material is soft & stretchy. The fleece lining isn't particularly fleecy, but the second layer will help me stay warm, especially with the heating elements turned on. Overall, very satifiied with this purchase.”
ororowear.com 5 star review on 7th June 2026 ororowear.com 5 star review on 7th June 2026 ororowear.com 5 star review on 7th June 2026 ororowear.com 5 star review on 7th June 2026 ororowear.com 5 star review on 7th June 2026 ororowear.com 5 star review on 7th June 2026
Helpful Report
Posted 5 months ago
“Love my new pants and all your products! Service is excellent as well”
Helpful Report
Posted 5 months ago
“The customer service I received was very helpful.”
Helpful Report
Posted 5 months ago
“I have used the vest yet since I got it this summer. The customer service was outstanding. I needed to exchang the vest for a different size and they made it easy.”
Helpful Report
Posted 5 months ago
“Ororo brand heated products continue to surpass others with ease of ordering, shipping but most importantly the gear. The batteries are high quality and the gear fits perfectly. Highly recommend all the heated gear!”
Helpful Report
Posted 5 months ago
Hi Michelle, thank you so much for the wonderful 5-star review and high recommendation! We're thrilled to hear that our ordering process, fast shipping, high-quality batteries, and perfect fit continue to exceed your expectations.
Posted 5 months ago
“Lightweight, comfortable and when I need it, heats up quick.”
Helpful Report
Posted 5 months ago
Hi Susan, thank you so much for the 5-star review! We are thrilled to hear that your gear is lightweight, comfortable, and heats up quickly right when you need it.
Posted 5 months ago
“Love this long vest! I tend to be cold most of the time and the slim fit very fits under my long coat, or I can wear a sweatshirt under it. And I appreciate the length to keep the drafts off my back. Either way, it has options and it works. The family is so pleased I found something to keep me warm when we’re at collegiate soccer and baseball games, and other outdoor events!”
Helpful Report
Posted 5 months ago
Hi there, thank you for the wonderful 5-star review! We're thrilled to hear that the length and slim fit of your long vest keep you perfectly warm and draft-free during your family outdoor sports events.
Posted 5 months ago
“The vest works great, but the sizing is off. I wear an XL size for every jacket, sweater, vest, and shirt I own, but my Ororo XL vest is way to big. Friends, please correct this and use industry standard sizing.”
Helpful Report
Posted 5 months ago
Hi Anthony, thank you for the feedback and we're glad to hear the vest works great for you! We appreciate your comments regarding the sizing,your feedback on sizing will be shared with our product team for review as we continue improving the fit and shopping experience.
Posted 5 months ago
“The completely honest I tried to make two purchases , First on my laptop and then on my phone and they both there it out it was bizarre, you lost to Sale.”
Helpful Report
Posted 5 months ago
Hi there, thank you for sharing your experience. We’re sorry for the trouble you had while trying to place your orders on both your laptop and phone, and we understand how frustrating that must have been. Our system shows that one order was successfully processed. If you were trying to complete another purchase or need help confirming your order, please contact our customer service team at support@ororowear.com, and we’ll be happy to assist you further.
Posted 5 months ago
“Very nice warm jacket. I will buy another one.”
Helpful Report
Posted 5 months ago
Hi Electra, thank you for the 5-star review! We are so glad to hear you love your warm jacket and look forward to welcoming you back for your next purchase.
Posted 5 months ago
“Great quality jacket. Bought this in the spring to deal with the office cold AC, it has a nice light fleece inner lining that keeps me warm enough without having to use the heated feature. Can't wait to use this durning the fall/winter.”
Helpful Report
Posted 5 months ago
Hi Ayanna, thank you for the 5-star review! We're so glad to hear that the fleece lining keeps you perfectly warm against the office AC, and we hope you continue to love it through the upcoming fall and winter!
Posted 5 months ago
“Their warranty is useless !!”
Helpful Report
Posted 5 months ago
Thank you for sharing your feedback. We’re sorry to hear that your warranty experience didn’t meet your expectations. Our warranty is intended to address eligible battery or product issues during the coverage period. After checking the tracking information, we can confirm that your replacement order has been delivered. If you have any further questions or need additional assistance, please contact our customer service team at support@ororowear.com, and we’ll be happy to help.
Posted 5 months ago
“Tis jacket I the best for Melbourne weather”
Helpful Report
Posted 5 months ago
Hi Esther, thank you for the 5-star review! We're thrilled to hear our jacket is the perfect match for the Melbourne weather. Stay warm and comfy!
Posted 5 months ago
“Really like the heated vest for my wife. Great product , great service! Thank your exchange program. I was easy working with you.”
Helpful Report
Posted 5 months ago
Hi Dave, thank you for the 5-star review! We are so glad your wife loves the vest and that our exchange process was quick and easy for you. Thanks for your support!
Posted 5 months ago
ororowear.com is rated 4.2 based on 3,398 reviews