ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are not for northern Wisconsin!! Even on high my fingers were frozen”

Helpful Report

Posted 5 months ago

Hi Patrick, thank you for your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on personal comfort preference, the heat setting, environment, and layering. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Love it. Used watching ski races. Life saver”

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Posted 5 months ago

“So glad my friend told me about the heated jackets! Lifesaver! I got the long one and the short one! You really don’t feel shaking from cold when you go out in freezing temperatures.”

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Posted 5 months ago

“Nice looking glove. One glove battery lasted only 1 year:(”

Helpful Report

Posted 5 months ago

Hi there, thank you for your feedback. We’re glad you like the look of the gloves, and we’re sorry this didn’t meet your expectations with the battery. We appreciate you sharing this, and we’ll pass your comments along to our team for review and improvement. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Ripped after the first wash, sheds, lost most of its color after washing even though I followed the wash instructions and air dry”

Helpful Report

Posted 5 months ago

Hi Teresa, thank you for your feedback. We’re sorry this didn’t meet your expectations. We appreciate you sharing what happened after washing, and we’ll pass your comments along to our product team for review and future improvements. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“The jacket is amazing, but I wish they battery lasted longer.”

Helpful Report

Posted 5 months ago

Hi Kurt, thank you for your feedback! We’re so glad to hear you love the jacket. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Very solid product! Keeps you warm in any weather conditions. It’s a little thicker than I would’ve liked, but it’s manageable to wear under a jacket..”

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Posted 5 months ago

“Love love love! So happy I was introduced to these products. I share with others often!!”

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Posted 5 months ago

“I love my Ororo Vest. I used this as an awesome layer on a recent trip to Europe. It kept the chill off on damp days and layered beautifully.”

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Posted 5 months ago

“I have seen and felt other products from competitors. This one is much heavier, higher quality, and am so far really impressed with the battery life. I find myself spending my nights and weekends at my son's hockey rink and this is a warm respite.”

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Posted 5 months ago

“I love my heated vest, and give it 5 stars. That said, I feel the button to turn it on is up too high--it's hard to crane my neck to see it! Lower it a couple of inches, or put it near the pocket, please.”

Helpful Report

Posted 5 months ago

“Returned the heated gloves, as they did not work.”

Helpful Report

Posted 5 months ago

Hi Robert, thank you for your feedback. We’re sorry this didn’t meet your expectations, and we appreciate you giving it a try. Thanks for choosing ororo.

Posted 5 months ago

“This heated vest is the real deal. I am a paramedic and bought this vest to keep me warm through the cold winters and cool springs. It is amazing. The battery lasts for a long time before needing a charge. The vest is cozy and warm- even when I don't have it turned on. It also looks professional and dressy in my uniform. I love it and have told many of my coworkers that they need one too!”

Helpful Report

Posted 5 months ago

“Quality of heated gloves , themselves ,very good But battery life terribly disappointing . Every time I wore them , they needed to be charged again .”

Helpful Report

Posted 5 months ago

Hi Becky, thank you for your feedback. We’re glad to hear you like the quality of the gloves. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Absolutely love the heated vest for my dog!”

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Posted 5 months ago

“I have now purchased two ororo heated vests..one in black and one in Navy...They are a great alternative to wearing a heavy coat and very versatile!”

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Posted 5 months ago

“Product quality is excellent, but customer service is even better”

Helpful Report

Posted 5 months ago

“The customer service was excellent regarding a concern. The vest has been perfect for the previous cold snowy months and was very thankful to have it.”

Helpful Report

Posted 5 months ago

“This is about the fleece jacket. I really like it. The jacket is warm and comfortable. One big problem is the fabric the jacket is made of gets pilly. I have not seen a fleece jacket/sweater pill with so little wears”

Helpful Report

Posted 5 months ago

Hi Billie, thank you for your feedback. We’re glad to hear you like the fleece jacket and find it warm and comfortable. We’re sorry this didn’t meet your expectations regarding pilling, and we appreciate you flagging it—your comments will be shared with our product team for review and future improvements. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Had an issue with charging my battery. Contacted customer support. Very helpful. Vest keeps me warm and toasty.”

Helpful Report

Posted 5 months ago

ororowear.com is rated 4.2 based on 3,205 reviews