ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,154 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt helpful process exchanging my gift of a vest to a smaller size .”

Helpful Report

Posted 4 months ago

“Awesome customer service, I would definitely recommend this company.”

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Posted 4 months ago

“I love my vest but the mini 5k battery would not fully charge after 2 weeks of use. Customer service was great. I returned my battery with the prepaid label they sent me. They should be sending me a replacement battery soon.”

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Posted 4 months ago

“Great vest! I liked mine so much that I just bought a second one.”

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Posted 4 months ago

“This is my second men's vest. I have the golf vest and decided to add one that provides more warmth for the heavy winter period. Works great and really appreciate the 7 zones.”

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Posted 4 months ago

“I bought 2 vests for my daighter and son in law who commute to NYC everyday. They told me how much they love the vests and how it made the commute on cold days much better!”

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Posted 4 months ago

“I love my. ororowear vest. I only wish I had gotten it sooner. It allows me to keep my thermostat lower. I also enjoy it walking around so light and so warm.”

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Posted 4 months ago

“I so wanted these to be great. Two major problems: 1. The battery is big and feels clunky when you are skiing. 2. They kept my fingers warmer than without heat but ONLY on the highest setting and the highest setting runs the battery out by lunch time. So on a cold Vermont January skiing? Nope. Total disappointment. I bought some cheap Kinco mittens with liners and I am better off.”

Helpful Report

Posted 4 months ago

Hi Douglas, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your comments about battery bulk and overall performance while skiing, and we’ll share them with our product team for review and future improvements. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 months ago

“Great product for a great price. (purchased through the outlet) This fit is a little snug but is comfortable.”

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Posted 4 months ago

“Love the products especially the team working behind the scenes- amazing customer service!”

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Posted 4 months ago

“great customer service, ships quickly, and the quality is excellent!”

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Posted 4 months ago

“Game changer. Hands down.”

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Posted 4 months ago

“I love the jacket that I have. It’s great for the cold months and trying to stay warm. Howver, the button has a mind of its own and it switches to the different legels of heat or will shut off on its own.”

Helpful Report

Posted 4 months ago

Hi Emily, thank you for your feedback. We’re glad to hear you love the jacket. Our customer service team is actively working on resolving this for you. Thanks for your patience and for choosing ororo.

Posted 4 months ago

“Fit perfectly and heats perfectly. Super warm. Game changer!”

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Posted 4 months ago

“I wear the vest when I go out to feed the horses in the morning. It keeps me comfortable and focused while I work with them. That's very important.”

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Posted 4 months ago

“Purchased a pair of neon heated gloves for traffic direction in the cold months. The opening at the wrist/forearm is too small and not pliable to fit over a winter jacket. It is also too bulky/cumbersome to put under the jacket due to the size and location of the battery pack. Only used twice until I decided I like blood flow to my fingers. Disappointing because they could have really been a game changer Battery pack needs to be on the back of the hand, not on the wrist. Disappointed with my purchase”

Helpful Report

Posted 4 months ago

Hi Kyle, thank you for sharing your detailed feedback. We’re sorry to hear the gloves didn’t meet your expectations. We appreciate your suggestions about improving the design, and we’ll share them with our product team for review and future improvements. Thanks for your understanding, and we truly value your feedback. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com.

Posted 4 months ago

“I love this product! Strongly suggest buying at least one spare battery so you can swap them out and keep the vest heating!”

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Posted 4 months ago

“Great product at a great price. Customer service is A plus.”

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Posted 4 months ago

“the zipper broke after a month of use”

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Posted 4 months ago

“The gloves heat my palms well, but not my fingers. They are 2xl but I can barely fit into them. They are not what I expected. I gave them to my son to wear. Went back to my previous heated gloves.”

Helpful Report

Posted 4 months ago

Hi David, thank you for sharing your feedback. We’re sorry the gloves didn’t meet your expectations, especially regarding the fit and heating coverage. We appreciate your comments and will share them with our team for review and future improvements. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 months ago

ororowear.com is rated 4.2 based on 3,154 reviews