ororowear.com Reviews

Name: ororowear.com
Rating: 4.25

4.3 Rating 1,964 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome item. Hands are nice and toasty.”

Helpful Report

Posted 3 weeks ago

“Ororo is a great company with quality products! Never disappointed as a repeat buyer. Excellent shipping and service!”

Helpful Report

Posted 3 weeks ago

“Only thing I was disappointed in is the battery life. I charged it over night for 10 hours ,and only seem to get about 4 to 5 hrs out of the battery. Other than that the product is amazing”

Helpful Report

Posted 3 weeks ago

Hi Rodney, we’re happy to know you’re enjoying the product. As a note, with the Mini 5K battery, this vest usually runs for about 3 hours on high, 6 hours on medium, and up to 10 hours on low. If you have any questions or need further assistance, please feel free to reach out to us at support@ororowear.com and we’ll be happy to help.

Posted 2 weeks ago

“Delivered quickly! Very satisfied with product!”

Helpful Report

Posted 3 weeks ago

“Great quality, but the fit is off. I’m 5’10”, 175#. The medium fits well in the chest, but is too large in the abdominal area. I may need to return it for a small.”

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Posted 3 weeks ago

Hi Henry, we’re glad to hear you’re happy with the quality of the product, and we’re sorry the fit wasn’t quite right for you. Our holiday return period has been extended, and BRAND NEW, UNWORN items with tags are eligible for return or exchange through January 15th, 2026. If you’d like to exchange for a smaller size, please feel free to reach out to us at support@ororowear.com.

Posted 2 weeks ago

“My son and daughter in law gave me a heated vest for my birthday. I walk outside in the fall and winter, and this vest is fantastic! I'm sure I will use it for spring golf as well. I have now purchased one for each of my sons! (Picture is 29 degrees and partly sunny....but perfectly warm!)”

ororowear.com 5 star review on 1st December 2025

Helpful Report

Posted 3 weeks ago

Hi Linda, thanks so much for sharing your wonderful experience! We’re thrilled the heated vest is keeping you warm and that you’re enjoying it for fall and beyond. If you need any help in the future, please feel free to contact us at support@ororowear.com—we’re always happy to help. Thank you again for your kind words!

Posted 3 weeks ago

“This is a short review, as I purchased for my daughter as a Christmas gift.”

Helpful Report

Posted 3 weeks ago

“The zipper doesn't work properly and what good is a coat if you cant zip it.”

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Posted 3 weeks ago

Hi Stacy, we’re very sorry to hear about the experience you’ve had, as this is not the level of quality we aim to deliver. Our customer service team will reach out shortly to troubleshoot and take a closer look so we can better assist you. Thank you for your patience and understanding.

Posted 2 weeks ago

“My ororowear heated vest and heated gloves have made life in cold weather tolerable for me.”

Helpful Report

Posted 3 weeks ago

“I picked up the Men's Heated Fleece Vest - I like it. A couple of years ago I purchased a heated vest for the wife. Well it was finally time for me to get one for myself. Enjoy it to the max. Also picked up Twin Cities 3-in-1 heated Gloves. I followed the sizing chart. My only suggestion is get one size larger. I'm not a big guy and ordered the M size. Not really a good fit for me. Luckily they fit the wife very nicely. So I'm going to order the large. Love the warmth . . . keep warm my friends”

Helpful Report

Posted 3 weeks ago

Hi Steven, thanks so much for sharing your experience! We’re glad you’re enjoying the Men's Heated Fleece Vest and that the Twin Cities heated gloves are warming things up—great tip about sizing, we’ll pass that along to our product team. Warm regards and happy toasty days ahead!

Posted 3 weeks ago

“I have bought five vests for myself and gifts and pleased with all. I wear my all the time and love it. Only change would be heat for chest.”

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Posted 3 weeks ago

“Great design, size fit as advertised.”

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Posted 3 weeks ago

“I’ve had Ororo vest for years. Love it. This scarf does t get as warm as I would like. Doesn’t want to charge. Doesn’t t hold a charge. Is designed for a waist size neck. I can’t really get it snug enough to feel the warmth as much as I would like.”

Helpful Report

Posted 3 weeks ago

Hi Kay, thank you for being an ororo customer for so many years — we truly appreciate your support. I’m really sorry to hear that the scarf hasn’t met your expectations. Our customer service team will reach out to you shortly to help troubleshoot the charging issue and make sure the heating system is working properly. We’ll also share your feedback about the fit with our product development team so they can take it into consideration for future improvements. Thank you again for letting us know — your input genuinely helps us do better.

Posted 3 weeks ago

“Bought the fleece vest on closeout for my son. He recently started a security job which entails outside patrols. He needed warmth that could be worn under a uniform. The Ororo fleece vest has been used daily since it arrived! Awesome!!!”

Helpful Report

Posted 3 weeks ago

Hi Michael, thanks so much for sharing your experience! We’re glad the fleece vest is keeping your son warm on those outdoor patrols and that it’s seeing daily use. If you ever need anything else, we’re here.

Posted 3 weeks ago

“My husband wears his vests on cold morning when he walks the dogs. He loves it! The vest provides just the amount of warmth so he doesn't overheat.”

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Posted 3 weeks ago

“The kids broke the sliders in one day”

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Posted 3 weeks ago

Hi Dennis, I’m really sorry to hear the sliders broke — that must have been disappointing. We truly appreciate you letting us know. If you’re considering getting another pair, feel free to take advantage of any current promotions. Thanks for your support.

Posted 3 weeks ago

“I have yet to wear it, but really pleased with the way it looks and fits. Very fast shipping!”

Helpful Report

Posted 3 weeks ago

“Everyone who lives in a colder climate should own at least one ORORO vest or jacket! It makes being outside tolerable! Best thing EVER!”

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Posted 3 weeks ago

“As always quality was excellent, order arrived quickly and was complete. Batteries last a decent amount of time and best warms quickly”

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Posted 3 weeks ago

“Item not for me. It is a Christmas gift for family member.”

Helpful Report

Posted 3 weeks ago

ororowear.com is rated 4.3 based on 1,964 reviews