ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ororo has changed my life! During the winter I spend all day in the barn riding and teaching, and it has truly made every day easier! Love my Ororo gear!”

Helpful Report

Posted 7 months ago

“When my heated vest arrived it came without a battery pack or any charging leads. When I queried this I was told that when supplying Europe this is the norm and I could purchase a battery pack separately. However, the advert I had read when I purchased my item on line while on holiday in the USA clearly stated everything was included and made not mention of exclusions to Europe - my delivery address would give me away surely? In short, I returned the garment and a refund was given (less delivery charges) but to get to this point I had to endure a series of rather blunt and unhelpful emails from the "Customer Services Team". I was left with a very bad feeling in my mounth.”

Helpful Report

Posted 7 months ago

Hi Jane, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contact us if you need any assistance. We are always here to help :)

Posted 6 months ago

“I love the vest-it keeps me warm without being weighted down with layers of clothing. I'm concerned about the quality. Within 2 days of owning/wearing it, the zipper pull on the battery pocket broke off- BROKE OFF-it could not be reattached. I ordered an additional battery that was supposed to be lighter and charge faster-I cannot detect any difference from the original battery. Even with my concerns, I cannot imagine not having this as part of my winter wardrobe-it does the job.”

Helpful Report

Posted 7 months ago

“I love my vest and ended up getting another to wear to the barn.(I also have a pair of the heated gloves for the barn. Thank you). My only problem was that my battery died and wouldn't charge. It was one of the larger batteries from many years ago. I ordered a new one and it came in a few days. Problem solved. I recommend this vest to everyone! Thanks again!”

Helpful Report

Posted 7 months ago

“battery pack does not last as long as expected. pockets do not warm enough to warm hands the neck warms well but not the body and pockets very disappointed that with the high cost of vest still need to add the high cost of battery and cord”

Helpful Report

Posted 7 months ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“Perfect accessory for the cold weather! I never have to worry about the temps of my friends houses or sporting events or shopping or restaurants. I am always the right temperature! I love my Ororo vest!”

Helpful Report

Posted 7 months ago

“Worth every penny. Love how the jackets break the wind (I live in Chicago), how the battery holds charge, and how comfy and lightweight the jacket is.”

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Posted 7 months ago

“Excellent service—resolved a problem quickly and efficiently Would strongly recommend to others”

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Posted 7 months ago

“Bought this for my wife and she loves it, wears it all the time when she goes out.”

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Posted 7 months ago

“The fleece vest is soft and warm on its own. Turn the heat ON and it's fabulous. I can't believe I resisted getting one for so long. I also have a pair of the heated gloves which I use for days when it's in the 20s or below for running and in the 40s or below for cycling. They are a game changer!”

Helpful Report

Posted 7 months ago

“Exceptional service from start to finish!”

Helpful Report

Posted 7 months ago

“Love the heated vests. Walking in negative numbers it keeps me warm. I have a few suggestions to improve tho: Inside pockets and a 2 way zipper Hard to carry everything I need to walk trails with dogs and only two pockets. Looking at purchasing a jacket for those really cold Minnesota days.”

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Posted 7 months ago

“Wish I had purchased sooner!”

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Posted 7 months ago

“My husband loves it!!”

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Posted 7 months ago

“This coat was a total disappointment! The zipper Would not stay zipped, and the heated areas I could barely feel heat coming from them. And I’m just stuck with it!”

Helpful Report

Posted 7 months ago

“Love the warmth. Wish the Battery lasted more than 6hr.”

Helpful Report

Posted 7 months ago

“Very well-made product, the person I gave it to loves it and will wear it a lot every winter. The instructions are clear, and when I needed to return it for a different size, the process was straightforward and pretty quick.”

Helpful Report

Posted 7 months ago

“Jacket is light and comfortable. But the battery pack does not charge pass the first 2 bars and so it doesn’t last more than 30-45 minutes.”

Helpful Report

Posted 7 months ago

Hi Ian, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“Quality products and quick delivery.”

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Posted 7 months ago

“Quality product and stylish.”

Helpful Report

Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews