ororowear.com Reviews

Name: ororowear.com
Rating: 4.25

4.3 Rating 1,967 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lady that help me was very nice. I though i should got 50% off but I got open box battery so it work out. Love the vest.”

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Posted 3 weeks ago

“The best piece of winter clothing I have bought.”

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Posted 3 weeks ago

“Order was completed and delivered on time Thank you!”

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Posted 3 weeks ago

“Neighbor highly recommended their new ororo jacket for winter in New England. Purchased the women's vest as a gift, and was thanked after they wore the vest on a long walk during our first cold spell.”

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Posted 3 weeks ago

“They are big and clunky. The battery is large and uncomfortable. I have another pair of Ororo gloves that I love. These are not at all as nice.”

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Posted 3 weeks ago

Hi Ailis, I’m really sorry to hear that this pair didn’t meet your expectations — I understand how frustrating it can feel when the fit and battery comfort aren’t quite right. Thank you for taking the time to share your experience — your feedback is truly valuable, and we’ll be sure to pass it along to our product development team as we work to improve future designs.

Posted 3 weeks ago

“Ororo products are excellent .”

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Posted 3 weeks ago

“I'm not sure you want to hear from me because I find the ororo mittens I bought totally lacking in ability to warm my hands. I had high hopes for them since I've tried many other brands, including Hestra. I assume it's the ororo batteries. Those are usually the reason that mittens don't heat adquately. Whatever the reason, in spite of my carefully reading the directions and giving the mittens/batteries a few test runs and recharges, they continue to underwhelm in their performance. I hope you can find a way to improve them.”

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Posted 3 weeks ago

Hi there, I’m really sorry to hear the mittens haven’t delivered the warmth you were expecting. Temperature perception can vary from person to person and is also affected by outdoor conditions and layering, but I completely understand how frustrating it feels when the heat isn’t meeting your needs. If you want to troubleshoot, you could reach out to our customer service team to help further. We appreciate your feedback and will continue working to improve future designs.

Posted 3 weeks ago

“Heard wonderful things about your heated vest from a friend, who has several Ororo pieces. I ordered a vest but in wrong size. Exchanging was very easy and the new size, fits perfect. I wore it under an out shell for first time this morning and with temperature in high 20’s, absolutely love your product. ~Howard Manhattan”

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Posted 3 weeks ago

Hi Howard, thanks so much for sharing your experience! We’re glad the exchange was easy and the new size fits perfectly, and that the vest kept you warm this morning. Enjoy your warmth!

Posted 3 weeks ago

“I am a nurse in the Operating Room, I saw your vest in action. So I decided to buy it for my son who is spending his year in Cleveland, and I know the winters can be brutal, he is so happy to have this jacket and say it works great and is very satisfied with the warmth. Thank you.”

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Posted 3 weeks ago

Hi Jessica, thanks so much for sharing your experience! We’re thrilled to hear the jacket keeps your son warm in Cleveland’s winters and that he’s happy with it. If you need anything else, we’re here.

Posted 3 weeks ago

“The heated gloves are a game changer for walking the dog now that the cold weather and snow have arrived.”

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Posted 3 weeks ago

“I have purchased 3 Ororo vests, each one a little different and each one top quality!”

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Posted 3 weeks ago

“I purchased apparel for 5 family members for Christmas gifts but with an impending winter storm forecast I gave the gifts early. Everyone loved the vests, hoodies and jackets and the fits were perfect !”

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Posted 3 weeks ago

Hi Kay, thanks so much for sharing! We’re thrilled the gifts were loved and that the vests, hoodies, and jackets fit perfectly. Happy holidays and stay warm!

Posted 3 weeks ago

“I bought them for our hockey coaching staff, and they love them.”

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Posted 3 weeks ago

“this was bought for my daughter in law to give to my son for Christmas. I never even opened the package.”

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Posted 3 weeks ago

Hi there, thank you for sharing! We hope they love the gift. If anything ends up not fitting or needs to be changed, brand-new and unworn items with tags can be returned or exchanged — and our holiday return window is extended until January 15th, 2026 for Toasty Club Members. If you need any help at all later on, feel free to reach out.

Posted 3 weeks ago

“Ordered too many batteries for my raincoat and thankfully everyone was very helpful from returning to refunding. It could have been a bumpy process because I’m not tech savvy but they guided me with patience. It turned out to be a smooth experience. And I love my raincoat!!!”

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Posted 3 weeks ago

Hi Dorothy, thanks so much for sharing your experience! We’re glad you’re happy with your raincoat and that our team could guide you through the returns and refunds with patience. If you need anything else, we’re here to help.

Posted 3 weeks ago

“My best is perfect to keep my warm in the cold hospital units I work in! Stylish, comfortable, and high quality.”

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Posted 3 weeks ago

“I have loved this product for a few years now. My last purchase is awesome. Heated woman's vest. Love it!!!”

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Posted 3 weeks ago

“Arrived very fast. Medium vest fits good. Really like multiple heat settings or non at all.”

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Posted 3 weeks ago

“Everything is very nice but sizes are toooo small!”

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Posted 3 weeks ago

Hi Jodi, thank you for sharing your thoughts with us. I’m really sorry the sizing felt too small — that can definitely be frustrating. We’ll make sure to pass your feedback along to our product development team as we continue working on offering broader and more inclusive size options.

Posted 3 weeks ago

“Love all the heated products. Could not survive being outside in the winter without them!”

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Posted 3 weeks ago

ororowear.com is rated 4.3 based on 1,967 reviews