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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I purchased these mittens for downhill skiing. I was between a small and medium for size, so I went with the medium. The mittens work well, however, due to the fact that I went with the larger size and cuff is longer and it is tight going over my skijacket as it goes further up on my arm. My suggestion would be to try the mittens on over your ski jacket sleeve before purchasing. Other than that, happy with my purchase.
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Posted 3 months ago
I got my first Ororo heated vest for Christmas. I opted to order an extra battery to have a spare. I just used my vest for the first time. I was totally impressed. It warms up great, is comfortable, and I can see myself wearing the vest a lot more often vs a bulky coat. I just love this vest!!
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Posted 3 months ago
The gloves work well, but the sizing is off. The sizing guide recommonded a Small but I should have ordered a Medium, as the gloves are tight and hard to put on. Otherwise, the gloves heat up nicely and battery life is good
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Posted 3 months ago
Hi Chi, thank you for sharing your feedback. We’re glad to hear the gloves heat up well and that the battery life meets your expectations. We’re sorry to hear about the sizing issue—our sizing guide is meant to help, but we understand that fit can vary. We appreciate your input, and we’ll share it with our team to improve sizing accuracy. Thanks for your understanding and for choosing ororo.
Posted 3 months ago
I love my vests from here. they provide me with so much warmth in these cold days. i don't mind going outside as much now.
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Posted 3 months ago
It was a gift. The new owner seems to love it
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Posted 3 months ago
the vest becomes too warm. even on low heat. unfortunately when the vest is turned off then my back is chillded. the battery pak is very very heavy and i find the design too bulky
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Posted 3 months ago
Hi there, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on the heat setting, environment, and what you wear underneath. We also appreciate your comments about the battery pack weight and overall bulk, and we’ll share them with our product team for review and future improvements. Thanks for your understanding and for choosing ororo.
Posted 3 months ago
Good vest for Heat, but very inconsistent and not thought through as far as features ., I’ve had three, and also trying to get one to fit, they are very baggy in the waist area, which makes them look ridiculous on. The pockets, some have nice deep pockets, some have very short pockets that you contents will drop out if you don’t zip it. Why would you not put nice inside pockets on most of these, especially the most expensive ones? There’s nowhere to put a wallet or sunglasses or phone.. I finally found a sick zone that has a little chest vest pocket on the outside., but it is so shallow and small it will just barely let a pair of sunglasses go in Your website needs lots of work, very hard to narrow down to things you like, and you’re sizing chart I guess works, but they sure don’t fit me and I’m not fat and I’m not skinny
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Posted 3 months ago
Hi Charlie, thank you for sharing your feedback. We’re sorry this hasn’t met your expectations, especially regarding the fit and pocket design. We appreciate the detailed notes you provided, and we’ll share your comments about sizing consistency, pocket features, and the website experience with our team for review and improvement. Thanks for your patience and for choosing ororo.
Posted 3 months ago
So I splurged this winter purchasing the Soho Down Parka style jacket in black. And for the most part, I do love it. This is my second Ororo, and the heating elements are on point. The size, fit and some styling may turn off some folks. If I has been able to try this on first, I may have selected a different style. I purchased a large. And in most clothing, I am in between a medium/large size. So I expected this to fit with a bit of looseness. If you have any kind of shoulder girth to you as a woman, you will want to go the next size up. I adore thumbholes in clothes in general, especially with purpose. But if you have longer arms or bigger hands, or wear the jacket and move around sitting up and down, the material will cut into your hand. I find myself constantly pulling the sleeve out to give some slack to that. It's cute, and it's ok, but there should be more material in this feature. And finally the location of the battery pack is horrible. It's really the worst. It hits right on the hipbone. I'm 5'6" tall, and it sits right above my left hip. If you're shorter, its going to be right next to your hip. And driving with this on and having a seatbelt on..well, it gets cumbersome. I really wish there was a better place to put the battery pack. The vest I previously bought held the battery back a bit lower on the left side and it just didn't seem that bad. So if those things were different I'd give this a 5. I do love it overall. It looks great on, it feels great on, the heat is fantastic... for $300+ dollars, the details need to be looked at and improved.
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Posted 3 months ago
Hi Beverly, thank you for taking the time to share such detailed feedback. We’re glad to hear you love the overall look, feel, and heating performance. We also appreciate your notes on sizing, the thumbhole design, and battery placement—your suggestions will be shared with our product team for review and future improvements. Thanks for choosing ororo.
Posted 3 months ago
Love everything I have ordered!
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Posted 3 months ago
Keeps me warm in the freezing hospital. Easy to wipe away germs and disinfect
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Posted 3 months ago
I have 2 heated items. The first was the vest (purchased on amazon). Love it. Then because of an email about clearance items I ended up purchasing the fleece jacket, love it too! Both items heat up nicely and keep me warm. I also purchased an open box charger so I can keep them powered up. The charger came in new packaging, wouldn't know it was an open box item. The jacket and charger arrived on time.
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Posted 3 months ago
Love my heated vest, would recommend to everyone who walks there dog or plays golf in late fall.
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Posted 3 months ago
Both sides f my daughters are equestrians, so they spend quite a bit of time outside. Their vests have been a lifesaver!
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Posted 3 months ago
Both products that I received were final sale, and unable to be exchanged for a different size/product. Both were subpar fit in my opinion and likely I will not use them. I dislike the policy of final sale and although I love my other Ororo products, I will hesitate to ever buy a sale item again from this company.
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Posted 3 months ago
Hi Ruthann, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. We appreciate your honest input, and we’ll share your comments with our team for review and improvement. Thanks for your understanding and for choosing ororo.
Posted 3 months ago
Super comfortable and a lifesaver during a cold day on the water!
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Posted 3 months ago
Customer service was stellar. Ororo called me back within a few hours of my message and resolved my issue of an item that was not delivered due to not fault of the company. This is a very reputable business and I will order from them again for this reason
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Posted 3 months ago
Poor customer service. Exchanges and returns are not hassle free.
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Posted 3 months ago
Hi Catherine, thank you for your feedback. We’re sorry to hear that your experience with exchanges and returns felt frustrating. That’s certainly not the experience we aim to provide. Your comments have been shared with our team as we continue working to improve our return and exchange process. We appreciate you taking the time to let us know and for giving ororo a try.
Posted 3 months ago
We Love our Heated Jackets! They work Excellent!! Keep you nice & snuggly Warm! We use them for the start of the cold softball Season. The only thing I wished was better was the battery life, I wished it stayed charged longer!
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Posted 3 months ago
This is a perfect casual jacket with heat. The jacket is even warm without the heat on!!
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Posted 3 months ago
light weight, very warm under jacket in freezing weather, tends to run a little small if used with heavy sweater but love it and absolutely recommend it.
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Posted 3 months ago
ororowear.com is rated 4.2 based on 3,116 reviews