ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely ridiculous that you make the batteries a unique type and this is not advertised well. They should be compatible with normal battery packs. I will be actively recommending against this brand.”

Helpful Report

Posted 5 months ago

Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our batteries are designed specifically to power the heating system and match the connector requirements of our heated apparel. We appreciate you sharing your concerns, and we’ll pass your comments along to our team for review and improvement. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Love my hooded fleece jacket. It is my go to for hanging around the house or wearing under my winter jacket on the really cold days. The battery lasts all day and recharges quickly. Super comfy and looks great - definitely will buy again for my sisters birthday!”

Helpful Report

Posted 5 months ago

“I love the vest. One thing to note is the weight and bulkiness of the battery. It makes the vest a bit tighter so you might consider ordering a size up especially if you are going to wear bulky clothing underneath.”

Helpful Report

Posted 5 months ago

Hi Ruthy, thank you for your feedback! We’re glad to hear you love the vest. We also appreciate your note about the battery’s weight and bulk, and we’ll share it with our product team for review and future improvements. Thanks for choosing ororo.

Posted 5 months ago

“I have a pair of heated pants and a heated hoodie. The pants work well, but the seams are very low quality. They are already coming apart in several places aft about 3 months of use. The hoodie seems more durable, but I wish the heating zones were spread out a little more.”

Helpful Report

Posted 5 months ago

Hi Nicholas. We’re sorry to hear this hasn’t met your expectations. Our customer support team will be happy to assist you further and take a closer look—please feel free to reach out to support@ororowear.com with your order details. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“I have had a great experience with ORORO and the products. I have a vest, socks, gloves and a scarf and love them”

Helpful Report

Posted 5 months ago

“I had a glove that wouldn't stay on and it was replaced right away. Excellent service.”

Helpful Report

Posted 5 months ago

“Batteries for the vest seem to last only about one season, at best. That's pretty poor perfomance for a battery these days.”

Helpful Report

Posted 5 months ago

Hi Thomas. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. Our customer support team will be happy to assist you further—please feel free to reach out to support@ororowear.com with your order details. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“Customer service on point. Received my order quick but vest was too small. Exchange is on the way! So excited”

Helpful Report

Posted 5 months ago

“Great! Thanks for best”

Helpful Report

Posted 5 months ago

“Fast response and fast replacement”

Helpful Report

Posted 5 months ago

“ORORO Wear is the greatest thing sence sliced bread. I am 75 yrs young and wear it to work on cold days. They (employees) laugh at me BUt I am waerm all day on my 10 hour shift. I love this Ororowear and thank goodness you finially have wemens heated pants.”

Helpful Report

Posted 5 months ago

“Very prompt helpful process exchanging my gift of a vest to a smaller size .”

Helpful Report

Posted 5 months ago

“Awesome customer service, I would definitely recommend this company.”

Helpful Report

Posted 6 months ago

“I love my vest but the mini 5k battery would not fully charge after 2 weeks of use. Customer service was great. I returned my battery with the prepaid label they sent me. They should be sending me a replacement battery soon.”

Helpful Report

Posted 6 months ago

“Great vest! I liked mine so much that I just bought a second one.”

Helpful Report

Posted 6 months ago

“This is my second men's vest. I have the golf vest and decided to add one that provides more warmth for the heavy winter period. Works great and really appreciate the 7 zones.”

Helpful Report

Posted 6 months ago

“I bought 2 vests for my daighter and son in law who commute to NYC everyday. They told me how much they love the vests and how it made the commute on cold days much better!”

Helpful Report

Posted 6 months ago

“I love my. ororowear vest. I only wish I had gotten it sooner. It allows me to keep my thermostat lower. I also enjoy it walking around so light and so warm.”

Helpful Report

Posted 6 months ago

“I so wanted these to be great. Two major problems: 1. The battery is big and feels clunky when you are skiing. 2. They kept my fingers warmer than without heat but ONLY on the highest setting and the highest setting runs the battery out by lunch time. So on a cold Vermont January skiing? Nope. Total disappointment. I bought some cheap Kinco mittens with liners and I am better off.”

Helpful Report

Posted 6 months ago

Hi Douglas, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your comments about battery bulk and overall performance while skiing, and we’ll share them with our product team for review and future improvements. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Great product for a great price. (purchased through the outlet) This fit is a little snug but is comfortable.”

Helpful Report

Posted 6 months ago

ororowear.com is rated 4.2 based on 3,205 reviews