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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I purchased the medium glove and it for well for a small person at 5ft tall. But the battery pack is huge and on the wrist which made it really healed to bend my hand, they should have put it on the back of the hand if possible. Otherwise it worked for 5 hours or so on high til they died. I would probably get the mittens if I was able to return them, I didn’t realized I purchased and open box item which was not refundable or exchangeable.
Helpful Report
Posted 4 months ago
Hi Tracy, thank you for sharing your detailed feedback. We appreciate your thoughtful comments about the battery placement and flexibility—insights like this are very helpful and have been shared with our team as we continue refining our designs. Thank you for choosing ororo.
Posted 4 months ago
This is everything I need to cross country ski in. Nothing bulky - just a warm vest over a long sleeve wool shirt!
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Posted 4 months ago
Easy to navigate, no problems
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Posted 4 months ago
My nephew was very happy to get a heated vest as he works in the cold
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Posted 4 months ago
Absolutely love my new hearted hoodie! It's great for going to movie theaters that are freezing cold.
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Posted 4 months ago
Very good mitts at a reasonable price that keep my hands warm and are great for winter activities.
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Posted 4 months ago
Love this vest! I selected this one for the heated pockets and lower back heat, and both work great! I am a dog person, and wear this to my dog performance events and it keeps me warm.
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Posted 4 months ago
MY WIFE LOVED THE HEATED JACKET I PURCHASED. PRICE WAS REASONABLE, QUALITY APPREARS GOOD. TOOK A WHILE TO SHIP, BUT NOT TERRIBLE.
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Posted 4 months ago
I rarely write reviews but I love this product so much. It keeps me warm inside and outside. I chose the best for this reason. And I love the brown color of the vest.
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Posted 4 months ago
Just the vest I’ve always wanted! Practical and fashionable. I’ll be looking for more apparel from Ororowear!
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Posted 4 months ago
The S raincoat is great and I will enjoy it as Spring comes to our area.
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Posted 4 months ago
Purchased both the wall battery charger and the usbc to usb -c cable. Both arrived right on time. I tested the battery wall charger and seems to work just fine. I bought these as backup since I recently misplaces my original charging cords and was so frustrated I bought new ones immediately. I found the misplaced cords, but still glad I now have backup! It was on sale so it was my lucky day!
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Posted 4 months ago
Received the ladies heated vest as a Christmas gift. Love it!
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Posted 4 months ago
I ordered a medium and it fits much too large, and the battery keeps turning off
Helpful Report
Posted 4 months ago
Hi Katharine, thank you for your feedback. We’re sorry to hear the medium fit much larger than expected and that the battery is turning off. Please rest assured that our customer support team is following up to help review the battery concerns. Thanks for your patience and for choosing ororo.
Posted 4 months ago
This was a Christmas present for my daughter. She loves it!
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Posted 4 months ago
I used the vest 4 times last winter and it worked great. This winter the battery won't hold a charge and it's out of warranty. New battery is over $50. The AI customer service was no help. No thanks.
Helpful Report
Posted 4 months ago
Hi James, thank you for sharing your experience. We’re sorry to hear about the battery issue and understand how frustrating that must feel. We truly appreciate your feedback regarding both the battery longevity and the support experience. Please rest assured that our customer support team is currently following up on your request and reviewing the status. Thank you for choosing ororo.
Posted 4 months ago
I bought this jacket to fend of the cold in the office, it was better than expected. I love my jacket.
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Posted 4 months ago
I love my new vest although the fit this time was challenging. The small fit well but snug around the torso with a sweatshirt underneath. The medium felt "roomyer" but arm holes very large and large in the chest area, too. The sizing seemed challenging as I am generally a small in most items purchased so far including a Ororo winter jacket and knit vest. The longer nylon vest is nice, but wish the sizing was more accurate. It is a fitted design which I generally have no trouble with as my body is balanced for the most part. Maybe, revisit the for the future.
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Posted 4 months ago
I received the Ororo heated vest as a gift and liked it so much that I ordered their heated glove liners. They were tight, but I was able to return them and receive their replacement quickly and with little trouble. Good customer service and a good product.
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Posted 4 months ago
Ordered new batteries for my heated gloves (Buffalo). The battery connector did not fit the gloves. I was told I have and older model and there are no availble battery replacements. They did offer new gloves with a 15% discount. i found replacement batteries on another site for around $30..
Helpful Report
Posted 4 months ago
Hi Russ, thank you for sharing your experience. We understand how frustrating it must have been to learn that the newer batteries aren’t compatible with your older Buffalo gloves. We appreciate you outlining what happened, and your feedback has been shared with our team. Thank you for taking the time to let us know and for choosing ororo.
Posted 4 months ago
ororowear.com is rated 4.2 based on 3,116 reviews