ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,859 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good is awsome wish you guys made socks.”

Helpful Report

Posted 2 months ago

“I ordered gloves. I measured my hand but they didn't fit. Then I found out I couldn't return them.”

Helpful Report

Posted 2 months ago

Hi Dominick, thank you for your feedback. We’re sorry it didn’t meet your expectations. Please note that Open Box items are not eligible for returns or exchanges, as stated on the product page. We truly appreciate your input, and we’ll continue working to improve our overall shopping experience.Thanks for your understanding.

Posted 2 months ago

“Outdoors riding horses through the winter and staying cozy and warm with Ororo.”

Helpful Report

Posted 2 months ago

“Product was good.exchange policy sucked..bought the wrong size and they would not let me exchange it..Will probably not buy from them again”

Helpful Report

Posted 2 months ago

Hi Charles, thank you for your feedback. We understand how frustrating this can be. Please note that Final Sale items are not eligible for returns or exchanges, as stated on the product page. Thanks for your understanding.

Posted 2 months ago

“I purchased the gray recycled fleece Men’s heated vest in L. I am 6’ tall and 200#. The vest fits like a glove - snug but just enough for thorough transfer of heat and not uncomfortable whatsoever. The fleece is nice and fluffy. I wear this on low most of the time, as that is generally sufficient. The plan is to wear this over long sleeve henley or waffle style long sleeves in the spring and fall. I already own a ton of winter coats and these fit underneath my winter coats so they are a supplement in the really cold months. I grew up in Michigan and live in Denver, Colorado now, so I have spent a lot of time in very cold and snowy climates. I plan to buy a quilted black vest next.”

Helpful Report

Posted 2 months ago

“The customer service was quick and extremely easy. I needed help with an exchange and the service representative was responsive, kind, and so helpful.”

Helpful Report

Posted 2 months ago

“Excellent customer service and great communication!”

Helpful Report

Posted 2 months ago

“I have the womens heated vest. It is such a blessing for me. I am 73 and dog sit, so I am out in the coldest weather. I love being able to get out in these below freezing temps and stay warm I reccomend anyone that lives with damp, chilly or cold temps should treat themselves to ororo products. You no longer have to put on so many layers.”

Helpful Report

Posted 2 months ago

“great product support”

Helpful Report

Posted 2 months ago

“I like love the Ororo apparel. I own at the his time 3 different pieces. I have the vest, the long scarf and regular jacket. It is the best investment I have made. It keeps me warm and the battery life is good. I normally start on highs d need to bring the temperature down because I’m too warm. I bought a medium though I am a small in most things so I have room for a sweater under it. I bought into the Kickstarter project and can not wait to get the down jacket with a heated hood. My only wish is that on all of the jackets they put a double zipper so it makes it easier when I sit down. I have recommended it to my friends and family and my sister bought herself the regular jacket after I gifted her the vest. If you get cold this is a must.”

Helpful Report

Posted 2 months ago

“It's a little bit hard to see the lights on the battery. It's also hard to turn it on/off. one quick press? Press & hold??”

Helpful Report

Posted 2 months ago

“Easy to use web site. Well laid out.Full details about products.”

Helpful Report

Posted 2 months ago

“A Christmas Gift ; a heated vest, is worn every day at work, in a freezing environment 1°C 32°F, We are praying it's durable and lasts for years, as it was very expensive for us.”

Helpful Report

Posted 2 months ago

“My girlfriend loves it”

Helpful Report

Posted 2 months ago

“The shell of the coat is an effective windbreaker; inside the fleece is toasty warm. On a very windy 28 degrees F afternoon, I set the heating at high for five minutes and then medium and finished walking my golden retriever for one hour at low. I did have a scarf and used the hood. (The scarf was to keep my nose warm.) On the seventh chilly day I determined the limit of the battery charge. The temperature was a balmy 45 degrees so I didn’t really need the heaters. My neighbors are very envious.”

Helpful Report

Posted 2 months ago

“I ordered size 4xl, should have ordered 3XL, but I really enjoy the vest. Zippers work well, easy to use. I am thinking about buying a full coat. Can the batteries purchased for the vest be used in the full jacket. I am a diabetic, What is the concern about wearing this vest? Should I stop wearing the jacket? Thank you, peoplesart1664@aol.com”

Helpful Report

Posted 2 months ago

Hi Arthur, thank you for your review! We’re glad to hear you’re enjoying the vest. For questions related to wearing heated apparel with diabetes or any medical concerns, we recommend consulting a medical professional for the most accurate guidance. Thanks for your understanding.

Posted 2 months ago

“I ordered a women's coat, but received a men's coat. I contacted customer service and immediately a women's coat was mailed to me and a call tag was emailed to me to send back the other coat. Your customer service is awesome! Your products are well made and are very warm with the heating! I would not buy anywhere else!! Thank you!”

Helpful Report

Posted 2 months ago

“Gloves started to rip within the first few weeks of of use. Customer service was good but the product durability was disappointing.”

Helpful Report

Posted 2 months ago

Hi Matthew, thank you for sharing your feedback. We understand how disappointing this can be, and we truly appreciate you taking the time to let us know. We’ll continue working to improve our products and overall experience. Thanks for your understanding.

Posted 2 months ago

“Ordered vests w separate heating areas for men. They loved them only drawback is need another battery for long use. Large for stockier broad shoulders and medium for muscular slim build.”

Helpful Report

Posted 2 months ago

Hi Melanie, thank you for your review! We’re so happy to hear they loved the vests, and we really appreciate your helpful sizing notes. Thanks again for choosing ororo.

Posted 2 months ago

“I absolutely love my new Ororowear jacket.”

Helpful Report

Posted 2 months ago

ororowear.com is rated 4.2 based on 2,859 reviews