ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,154 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my vests from here. they provide me with so much warmth in these cold days. i don't mind going outside as much now.”

Helpful Report

Posted 5 months ago

“It was a gift. The new owner seems to love it”

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Posted 5 months ago

“the vest becomes too warm. even on low heat. unfortunately when the vest is turned off then my back is chillded. the battery pak is very very heavy and i find the design too bulky”

Helpful Report

Posted 5 months ago

Hi there, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on the heat setting, environment, and what you wear underneath. We also appreciate your comments about the battery pack weight and overall bulk, and we’ll share them with our product team for review and future improvements. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Good vest for Heat, but very inconsistent and not thought through as far as features ., I’ve had three, and also trying to get one to fit, they are very baggy in the waist area, which makes them look ridiculous on. The pockets, some have nice deep pockets, some have very short pockets that you contents will drop out if you don’t zip it. Why would you not put nice inside pockets on most of these, especially the most expensive ones? There’s nowhere to put a wallet or sunglasses or phone.. I finally found a sick zone that has a little chest vest pocket on the outside., but it is so shallow and small it will just barely let a pair of sunglasses go in Your website needs lots of work, very hard to narrow down to things you like, and you’re sizing chart I guess works, but they sure don’t fit me and I’m not fat and I’m not skinny”

Helpful Report

Posted 5 months ago

Hi Charlie, thank you for sharing your feedback. We’re sorry this hasn’t met your expectations, especially regarding the fit and pocket design. We appreciate the detailed notes you provided, and we’ll share your comments about sizing consistency, pocket features, and the website experience with our team for review and improvement. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“So I splurged this winter purchasing the Soho Down Parka style jacket in black. And for the most part, I do love it. This is my second Ororo, and the heating elements are on point. The size, fit and some styling may turn off some folks. If I has been able to try this on first, I may have selected a different style. I purchased a large. And in most clothing, I am in between a medium/large size. So I expected this to fit with a bit of looseness. If you have any kind of shoulder girth to you as a woman, you will want to go the next size up. I adore thumbholes in clothes in general, especially with purpose. But if you have longer arms or bigger hands, or wear the jacket and move around sitting up and down, the material will cut into your hand. I find myself constantly pulling the sleeve out to give some slack to that. It's cute, and it's ok, but there should be more material in this feature. And finally the location of the battery pack is horrible. It's really the worst. It hits right on the hipbone. I'm 5'6" tall, and it sits right above my left hip. If you're shorter, its going to be right next to your hip. And driving with this on and having a seatbelt on..well, it gets cumbersome. I really wish there was a better place to put the battery pack. The vest I previously bought held the battery back a bit lower on the left side and it just didn't seem that bad. So if those things were different I'd give this a 5. I do love it overall. It looks great on, it feels great on, the heat is fantastic... for $300+ dollars, the details need to be looked at and improved.”

Helpful Report

Posted 5 months ago

Hi Beverly, thank you for taking the time to share such detailed feedback. We’re glad to hear you love the overall look, feel, and heating performance. We also appreciate your notes on sizing, the thumbhole design, and battery placement—your suggestions will be shared with our product team for review and future improvements. Thanks for choosing ororo.

Posted 5 months ago

“Love everything I have ordered!”

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Posted 5 months ago

“Keeps me warm in the freezing hospital. Easy to wipe away germs and disinfect”

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Posted 5 months ago

“I have 2 heated items. The first was the vest (purchased on amazon). Love it. Then because of an email about clearance items I ended up purchasing the fleece jacket, love it too! Both items heat up nicely and keep me warm. I also purchased an open box charger so I can keep them powered up. The charger came in new packaging, wouldn't know it was an open box item. The jacket and charger arrived on time.”

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Posted 5 months ago

“Love my heated vest, would recommend to everyone who walks there dog or plays golf in late fall.”

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Posted 5 months ago

“Both sides f my daughters are equestrians, so they spend quite a bit of time outside. Their vests have been a lifesaver!”

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Posted 5 months ago

“Both products that I received were final sale, and unable to be exchanged for a different size/product. Both were subpar fit in my opinion and likely I will not use them. I dislike the policy of final sale and although I love my other Ororo products, I will hesitate to ever buy a sale item again from this company.”

Helpful Report

Posted 5 months ago

Hi Ruthann, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. We appreciate your honest input, and we’ll share your comments with our team for review and improvement. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“Super comfortable and a lifesaver during a cold day on the water!”

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Posted 5 months ago

“Customer service was stellar. Ororo called me back within a few hours of my message and resolved my issue of an item that was not delivered due to not fault of the company. This is a very reputable business and I will order from them again for this reason”

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Posted 5 months ago

“Poor customer service. Exchanges and returns are not hassle free.”

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Posted 5 months ago

Hi Catherine, thank you for your feedback. We’re sorry to hear that your experience with exchanges and returns felt frustrating. That’s certainly not the experience we aim to provide. Your comments have been shared with our team as we continue working to improve our return and exchange process. We appreciate you taking the time to let us know and for giving ororo a try.

Posted 5 months ago

“We Love our Heated Jackets! They work Excellent!! Keep you nice & snuggly Warm! We use them for the start of the cold softball Season. The only thing I wished was better was the battery life, I wished it stayed charged longer!”

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Posted 5 months ago

“This is a perfect casual jacket with heat. The jacket is even warm without the heat on!!”

Helpful Report

Posted 5 months ago

“light weight, very warm under jacket in freezing weather, tends to run a little small if used with heavy sweater but love it and absolutely recommend it.”

Helpful Report

Posted 5 months ago

“I have an Ororo vest and wanted to buy heated gloves, so I ordered gloves using the sizing chart. The gloves are way too small for my hands. Unfortunately, I removed all the tags before I tried them during the recent snow storm so I cannot return them. I was able to put them on, but only with great difficulty. I had to remove the battery to put them on. They did keep my fingers warm, but it took a lot of effort to take them off. I wasted over $100. Perhaps I can give them to my grandson. I caution buyers when using the sizing chart.”

Helpful Report

Posted 5 months ago

Hi Thomas, thank you for sharing your experience. We’re sorry to hear the gloves didn’t fit as expected. We’re glad to hear they were able to keep your fingers warm, though we recognize that the difficulty of putting them on and taking them off takes away from the overall experience. Your comments about the sizing guidance have been shared with our team as we continue working to improve fit accuracy and clarity. Thank you for taking the time to provide feedback and for choosing ororo.

Posted 5 months ago

“I ordered a medium but it was a little large. We returned it for a small. The return process was easy & the first & second shipments arrived very quickly.”