ororowear.com Reviews

Name: ororowear.com
Rating: 4.25

4.3 Rating 1,967 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new sweater vest. I ordered directly from ororo, as one reviewer recommended. I had ordered others from Amazon, and the fit was a little big. The vest directly from ororo fits very well.”

Helpful Report

Posted 4 weeks ago

“I gifted this vest to my husband early for Christmas and he has been wearing it non stop!”

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Posted 4 weeks ago

“Fantastic outer wear !! We recommend your company to all who see us wearing ororo products.”

Helpful Report

Posted 4 weeks ago

“I thought it would be much warmer. Even on max heat, it is minimally perceptible.”

Helpful Report

Posted 4 weeks ago

Hi there, I’m really sorry to hear the warmth didn’t meet your expectations. Heat perception can vary from person to person depending on sensitivity, layering, and the environment. Our customer service team will reach out to help troubleshoot and make sure your vest is working properly. Thank you for sharing your experience — we’ll do everything we can to assist.

Posted 4 weeks ago

“Ok let me give you an idea! Please market this for the CRNA moms! I know we are always freezing! We have a couple of really popular influencers that can help market your product. That being said! I am finally warm in the operating room. I have a couple of people requesting this for Christmas! We are always freezing in the OR! We have CRNA moms like annmarie Wiley and Olivia Reeves, my favorite!!!!”

Helpful Report

Posted 1 month ago

Hi Evelyn! Thank you so much for sharing this — we truly appreciate your thoughtful suggestion. It’s wonderful to hear that the vest is finally keeping you warm in the OR, and we love knowing it’s already becoming a favorite among your colleagues. Your idea about connecting with CRNA moms and partnering with influencers is helpful. We’ll definitely pass this feedback to our marketing team for future campaigns. Thank you again for the support — it means a lot to us!

Posted 4 weeks ago

“Great vest, size runs small, but customer service lady told me that and I ordered 1 size up, fits great !!! Thanks”

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Posted 1 month ago

“The items are amazing and customer service is superior!”

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Posted 1 month ago

“You have to have 2 because this vest is so wonderful”

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Posted 1 month ago

“I bought a vest for myself last year, love it. The 3 I just bought are Christmas presents for my son and 2 grandsons. So I can't really review them yet.”

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Posted 1 month ago

“This is a gift for my daughter! Requested specifically so I'm sure she will be very happy with it. She works in a very cold environment (pharmacy/clinc) so needs the extra warmth. I am excited to give it to her on her birthday. :)”

Helpful Report

Posted 1 month ago

“I purchased a pair of gloves along with an extra set of batteries. Out of the 4 batteries, only 1 goes to a full charge which only last a short period of time. The other 3 barely work. When using the high setting, my hands are barely warm. I'm very unsatisfied with these gloves. I made a point of buying what I thought was high quality but was sadly mistaken. The gloves I've purchased on Amazon at least lasted over 8 months and worked very well. I would never purchase another pair for ororo again. I could not be more disappointed.”

Helpful Report

Posted 1 month ago

Hi there, we’re very sorry to hear that the gloves and batteries haven’t met your expectations — it’s absolutely not the experience we want you to receive. Our customer service team will reach out to you shortly to troubleshoot each battery and ensure we get this resolved for you as quickly as possible. Thank you for giving ororo a try — we’ll do everything we can to make this right. Thank you for your patience and understanding.

Posted 4 weeks ago

“Fit was perfect, same as my jeans. Allowed for a base layer as well. The heating controls are easy to locate and operate. The heat in the upper thighs is a game changer for sitting on stand for hrs. The battery has plenty of power to last several hrs on high, which is actually very warm.”

Helpful Report

Posted 1 month ago

Hi Christopher, thank you so much for sharing your experience! We’re thrilled to hear that you're enjoying it. Great to know the fit and heating performance are satisfying. We really appreciate your support and are glad ororo is keeping you warm. Thank you again for your trust!

Posted 4 weeks ago

“Bought a vest for both my wife and me. Love the feel and the heat. My only issue is after just having the vest for a few weeks threads are already coming out of the sewn seams. For the price we paid I think this is unnacceptable! I am attempting to reach the company to check on that issue for the warranty.”

Helpful Report

Posted 1 month ago

Hi Christopher, I’m really glad to hear that both you and your wife love the feel and warmth of the vests. I’m truly sorry, though, that you're already seeing loose threads — that’s definitely not the experience we want for you. Our customer service team will reach out to you shortly to help check the issue under warranty and make sure you’re taken care of. Thank you for your patience, and we’ll do our best to resolve this quickly.

Posted 4 weeks ago

“Best product, quality and also the ability to wash the garment! Makes excellent holiday gifts as well! Love our heated vests and jackets!”

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Posted 1 month ago

“Purchased 6 vests to give as Christmas gifts. Received order promptly w/o complaint but cannot review product as they are Christmas presents. It is my hope that they fit and work exceeding expectations. I purchased items based on speaking to several vest owners.”

Helpful Report

Posted 1 month ago

Hi David, thank you for sharing your experience and for choosing ororo for your gifts. We’re glad your order arrived promptly, and we hope the vests exceed expectations for you and the recipients. If you’d like any help or have any questions, please feel free to contact us at support@ororowear.com. We’re always here for you.

Posted 4 weeks ago

“I ordered my coat and I received it rather quickly and so far I love it”

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Posted 1 month ago

“Love love the cropped puffer vest with heated hood! Unfortunately I didn’t realize that it was oversized so returned it for a small and can’t wait till it arrives!!”

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Posted 1 month ago

“I think these gloves are nice - the heating element, color, and design looked great. But in terms of practicality, I bought these for motorcycle riding, and the bulkiness and grippers weren't that great. It significantly affected my grip for riding and limited the agility in my hands - which slows my braking time. I would've returned them, but I got the final sale outlet ones. I'll still try to make use of some other way or gift them instead.”

Helpful Report

Posted 1 month ago

Hi Michelle, we’re glad you liked the heating performance and overall design of the gloves, but sorry to hear they didn’t meet your expectations for motorcycle riding. We truly appreciate you giving them a try. I’ll make sure your feedback about agility and grip is passed along to our product development team for future improvements. Thank you again for taking the time to share your experience.

Posted 4 weeks ago

“I can’t wait for it to get cold enough to wear it. I love the vest. It is very warm.”

Helpful Report

Posted 1 month ago

“Vest I ordered was fine.....but not a good idea for my husband. We returned it right away. We are still waiting for full refund.......two weeks later. Thanks,Zuna”

Helpful Report

Posted 1 month ago

Hi Zuna, thank you for letting us know, and I’m very sorry for the delay with your refund — I completely understand how frustrating that must be. Our customer service team will reach out to you shortly to check the status of your return and make sure your refund is processed as quickly as possible. Thank you for your patience, and we’ll get this resolved for you.

Posted 3 weeks ago

ororowear.com is rated 4.3 based on 1,967 reviews