ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,154 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My nephew was very happy to get a heated vest as he works in the cold”

Helpful Report

Posted 5 months ago

“Absolutely love my new hearted hoodie! It's great for going to movie theaters that are freezing cold.”

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Posted 5 months ago

“Very good mitts at a reasonable price that keep my hands warm and are great for winter activities.”

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Posted 5 months ago

“Love this vest! I selected this one for the heated pockets and lower back heat, and both work great! I am a dog person, and wear this to my dog performance events and it keeps me warm.”

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Posted 5 months ago

“MY WIFE LOVED THE HEATED JACKET I PURCHASED. PRICE WAS REASONABLE, QUALITY APPREARS GOOD. TOOK A WHILE TO SHIP, BUT NOT TERRIBLE.”

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Posted 5 months ago

“I rarely write reviews but I love this product so much. It keeps me warm inside and outside. I chose the best for this reason. And I love the brown color of the vest.”

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Posted 5 months ago

“Just the vest I’ve always wanted! Practical and fashionable. I’ll be looking for more apparel from Ororowear!”

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Posted 5 months ago

“The S raincoat is great and I will enjoy it as Spring comes to our area.”

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Posted 5 months ago

“Purchased both the wall battery charger and the usbc to usb -c cable. Both arrived right on time. I tested the battery wall charger and seems to work just fine. I bought these as backup since I recently misplaces my original charging cords and was so frustrated I bought new ones immediately. I found the misplaced cords, but still glad I now have backup! It was on sale so it was my lucky day!”

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Posted 5 months ago

“Received the ladies heated vest as a Christmas gift. Love it!”

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Posted 5 months ago

“I ordered a medium and it fits much too large, and the battery keeps turning off”

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Posted 5 months ago

Hi Katharine, thank you for your feedback. We’re sorry to hear the medium fit much larger than expected and that the battery is turning off. Please rest assured that our customer support team is following up to help review the battery concerns. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“This was a Christmas present for my daughter. She loves it!”

Helpful Report

Posted 5 months ago

“I used the vest 4 times last winter and it worked great. This winter the battery won't hold a charge and it's out of warranty. New battery is over $50. The AI customer service was no help. No thanks.”

Helpful Report

Posted 5 months ago

Hi James, thank you for sharing your experience. We’re sorry to hear about the battery issue and understand how frustrating that must feel. We truly appreciate your feedback regarding both the battery longevity and the support experience. Please rest assured that our customer support team is currently following up on your request and reviewing the status. Thank you for choosing ororo.

Posted 5 months ago

“I bought this jacket to fend of the cold in the office, it was better than expected. I love my jacket.”

Helpful Report

Posted 5 months ago

“I love my new vest although the fit this time was challenging. The small fit well but snug around the torso with a sweatshirt underneath. The medium felt "roomyer" but arm holes very large and large in the chest area, too. The sizing seemed challenging as I am generally a small in most items purchased so far including a Ororo winter jacket and knit vest. The longer nylon vest is nice, but wish the sizing was more accurate. It is a fitted design which I generally have no trouble with as my body is balanced for the most part. Maybe, revisit the for the future.”

Helpful Report

Posted 5 months ago

“I received the Ororo heated vest as a gift and liked it so much that I ordered their heated glove liners. They were tight, but I was able to return them and receive their replacement quickly and with little trouble. Good customer service and a good product.”

Helpful Report

Posted 5 months ago

“Ordered new batteries for my heated gloves (Buffalo). The battery connector did not fit the gloves. I was told I have and older model and there are no availble battery replacements. They did offer new gloves with a 15% discount. i found replacement batteries on another site for around $30..”

Helpful Report

Posted 5 months ago

Hi Russ, thank you for sharing your experience. We understand how frustrating it must have been to learn that the newer batteries aren’t compatible with your older Buffalo gloves. We appreciate you outlining what happened, and your feedback has been shared with our team. Thank you for taking the time to let us know and for choosing ororo.

Posted 5 months ago

“It looks nice and worked well the first time, but after charging it only warmed for an hour, shut off mid hockey game. I'll try again and hope for better results.”

Helpful Report

Posted 5 months ago

Hi Linda, thank you for sharing your experience. Battery runtime can vary depending on the heat setting, environment, and usage conditions. For more details on why the battery may run out faster than expected, you can refer to this article: https://help.ororowear.com/article/cyhjoj32af-why-does-my-battery-run-out-so-quickly . If you continue to experience issues, our customer support team is happy to help. Thanks for your patience and for choosing ororo.

Posted 5 months ago

“love the product, great quality and goes beyond meeting my needs and expectations. Also, the customer service is beyond excellent. I recommend Ororo above all others. Thank you for a superior nproduct and excellent customer service!!”

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Posted 5 months ago

“We've used your products for the past several years and never been disappointed. Glad the batteries are now lighter and smaller.”

Helpful Report

Posted 5 months ago

ororowear.com is rated 4.2 based on 3,154 reviews