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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Love the look of the vest and already feels warm without activating the heating elements of the vest! I am a taller person (6'4") and got the large tall and extends just past my waist (apparently I don't have a long torso) but fits great. Plan to use for cold weather football games as well as coaching track and field in cold Wisconsin spring seasons.
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Posted 4 months ago
Loved the vest I received for the holiday so much I bought my husband one.
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Posted 4 months ago
Purchase for warmth was great
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Posted 4 months ago
I love your products! I have a vest and now this weather coat that serves its purpose of keeping me warm. I will buy your products again and again!
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Posted 4 months ago
The vests are so helpful and comfortable when trying to keep the heat low, but also trying to stay comfortable throughout the workday! In fact it was so good I knew right away I needed to get one for my spouse since she is always cold.
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Posted 4 months ago
I bought the jacket for my wife as she’s always cold. She’s afraid to wear it because she is afraid it will burn her skin. I can say that the jacket is very well made. Ordered a bigger size as it does run on the smaller side. That was it in a review.
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Posted 4 months ago
Hi there, thank you for sharing your feedback. We’re glad to hear you find the jacket well-made. We also appreciate you noting the sizing experience, as that can be helpful for others. Thanks for choosing ororo.
Posted 4 months ago
Old and cold? Or just cold? The Ororo heated vest solves that problem. No better feeling than a toasty warm core. Works exactly as advertised. Buy two batteries if you want all-day comfort.
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Posted 4 months ago
It works great!
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Posted 4 months ago
Very good quality. Heating elements do the job advertised. I wear my jacket for golf. The small battery doesn't last 18 holes which is typically 4 hours. I purchased an additional battery. Problem solved.
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Posted 4 months ago
Hi Thomas, thank you for your feedback. We’re glad to hear you’re enjoying the quality and heating performance, and that the jacket is working well for your golf outings. We appreciate you sharing your experience with battery life as well. Thanks for choosing ororo.
Posted 4 months ago
Love the products
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Posted 4 months ago
The heated vests are amazing but I need to add how fantastic is the customer service. Everyone we talked to was so helpful when we needed to exchange a size.
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Posted 4 months ago
The vest I bought is a life saver on the golf course during the winter months. My only disappointment is the battery life. It typically won't last a full round of 18 holes, but yet it takes several hours to recharge. Just wish the battery lasted as long as it takes to recharge it.
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Posted 4 months ago
Ordered wrong stuff and returned and received a refund promptly.
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Posted 4 months ago
The vest word well. It helps keep my wife warm in cold conditions. However, one of the batteries we purchased doesn’t hold a charge.
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Posted 4 months ago
Hi Daniel, thank you for your feedback. We’re glad to hear the vest is working well and helping keep your wife warm. We’re sorry that one of the batteries isn’t holding a charge as expected. You can reference this article for troubleshooting: https://help.ororowear.com/article/i5nill5vns-my-battery-cannot-hold-a-charge. If you’re still having issues after trying those steps, we recommend contacting our customer support team at support@ororowear.com for further assistance. Thanks for your understanding and for choosing ororo.
Posted 4 months ago
I love this coat! I wear it under a shell when I go skiing, and I wear it alone when I'm running around Chicago. The ability to turn on either the sleeves or the core is awesome!
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Posted 4 months ago
Like the vest very well and would recommend it to my friend
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Posted 4 months ago
Nikki from customer service was extremely helpful as I tried to navigate the tall sizes for my 6'5'' son who works in an unheated warehouse. Very pleased with my purchase!
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Posted 4 months ago
I purchased a heated vest, but when it arrived it didn’t fit. I initiated a return for what I thought included both the battery and the vest. A few days later, I noticed only the battery had been refunded. Frustrated, I contacted customer service. By the next afternoon, I received an email confirming that the refund for the vest had also been processed. I appreciate how quickly they resolved the issue and would definitely purchase from them again.
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Posted 4 months ago
Great customer service was received as they supported my attempts to troubleshoot a jacket that does not work any longer. They graciously provided a $20 credit to Ororo for myinconvenience even though my jacket was beyond it's warranty.
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Posted 4 months ago
Love this vest. Keeps me warm with three different temps to adjust to me needs.
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Posted 4 months ago
ororowear.com is rated 4.2 based on 3,116 reviews