ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to call custumer service to get a question answered that was not eaily found on the website.”

Helpful Report

Posted 7 months ago

“I wear this vest everyday! Life changing! And the customer service, should you have any issues, is excellent. Aven was especially helpful. Excellent product!”

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Posted 7 months ago

“Heated gloves work as described. When deciding on size, if the measurements indicate size Med but fingers are not thin, I would recommend going up a size to L. Fingers are tight on man’s hand.”

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Posted 7 months ago

“Only one use to date, but so far so good.”

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Posted 7 months ago

“we charged the batery, plugged it in and nothing warmed up. DOA”

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Posted 7 months ago

Hi Rick, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“I haven't worn it yet ....”

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Posted 7 months ago

“A Great Product from Great People.”

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Posted 7 months ago

“Enjoying my vest, and even ordered a second Mini battery to accompany it. Looking forward to purchasing more items in the near future.”

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Posted 7 months ago

“Bought the Hunting Jacket, it keeps me warm and is light enough so it dosent interfere with me shouldering gun for the goose and duck shot. The vest is great for keeping warm while doing yard chores and walking the dogs.”

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Posted 7 months ago

“I bought this product for my GF. When I needed to change the size of the item, the return/exchange was super easy!! We live in Bozeman, Montana, where the weather is always chilly in winter. She loves the vest!! Now, she can "chill" without freezing!! The heated pockets are her fave! Thank you, Ororo!!!”

Helpful Report

Posted 7 months ago

“Bought these with hopes that they'd be awesome. They weren't. I returned them. First of all, their sizes are all wrong on the website. I normally wear an XL glove, but per the website, I should be a medium. I bought a large, but they were still too small. The glasgow liners are not the same as the pictures on the website. The finger pads are cheap glue on pads that I'm confident won't stay on for long.”

Helpful Report

Posted 7 months ago

Hi Daniel, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“Love my vest! I’m husky instructor in Minnesota and it has kept me warm all season!”

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Posted 7 months ago

“wife loves the vest”

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Posted 7 months ago

“Buyer Beware! The construction, quality, and customer service of these products is terrible. After wearing this garment for ~1-2 times per week for the past 3.5 months, the seams have begun to unravel. When I reached out to customer service, I was told that the warranty doesn’t cover “wear and tear.” A seam unraveling in a new garment is not wear and tear.”

Helpful Report

Posted 7 months ago

Hi Katie, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“Amazing, customer service.”

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Posted 7 months ago

“Love it! Repeat buyer!!”

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Posted 7 months ago

“Impressive communication system and very prompt service. Wife loves the vest.”

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Posted 7 months ago

“I love my Ororo vest! And the customer service is excellent… they definitely stand by their products. My vest stopped heating after two years and it was quickly replaced.”

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Posted 7 months ago

“Was taking a trip to Chicago and this jacket was perfect!! Size was just right and still had a little room for a sweater underneath”

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Posted 7 months ago

“Love the vest but it doesn’t seem to be as warm as my original black down vest ?”

Helpful Report

Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews