ororowear.com Reviews

Name: ororowear.com
Rating: 4.25

4.3 Rating 1,968 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Managed to get a secondhand ororo jacket and fell in love. Already bought my wife, my boss, and coworker a heated vest as they all run on the cooler side. Even as open box items you would never know they aren't new. Everything looked great and fit perfectly. Can't say how happy I am ororo offers an outlet section to keep heated gear affordable!”

Helpful Report

Posted 1 month ago

Hi Michael, thanks so much for sharing your experience! We’re thrilled the jacket found a new home and that you’re enjoying the warmth and value of our outlet items. Appreciate you spreading the love to your wife, boss, and coworker—talk about a toasty crew. If you ever need anything, we’re here.

Posted 3 weeks ago

“Nice quality coat .”

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Posted 1 month ago

“Recently purchased these heated socks for my wife and she loves them so far everything is working good”

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Posted 1 month ago

“I love the idea of heated socks but these things are bulky, don’t fit as sized, and the batteries don’t fully charge. I’ll be returning them.”

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Posted 1 month ago

Hi Donald, I’m really sorry to hear the socks didn’t meet your expectations. Our customer service team will reach out to you shortly to help troubleshoot the battery issue and assist you with the return process if needed. Thank you for letting us know — we’ll make sure you’re taken care of.

Posted 3 weeks ago

“This is my second time I have purchased a heated jacket/vest. I love them. I wouldn't buy anything heated from anyone else.”

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Posted 1 month ago

“The heating is great. The style is good. The battery weight is way too heavy and bulky. Surely you could find a better battery solution.”

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Posted 1 month ago

Hi Ern, thank you for sharing your thoughts with us. I’m really glad to hear you’re happy with the heating performance and style. I’m sorry the battery feels too heavy and bulky — I understand how that can affect comfort. We’ll definitely pass your feedback along to our product development team as we continue working on lighter battery solutions. Thank you for taking the time to let us know.

Posted 3 weeks ago

“I bought this from my wife. She absolutely loves it and says it’s one of the best gifts to travel up north and keep her warm. Thank you for making such a great product.”

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Posted 1 month ago

“The Orono group did a great job. I had to return vests twice due to sizing issues, not on the vest but on me ordering a vest for my wife. The return process was simple and return of credit was timely.”

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Posted 1 month ago

“I have had this vest for 1 month now. It appears to be a good quality and very well built vest. I purchased this to wear when I donate platelets at the local blood center. For those not familiar, platelet donation does make you very cold. At my most recent donation I started with the vest on medium but a little more than half way through I switched it to high. This reduced the Cold feeling to a minor chill making the donation much more comfortable. I have also worn it outside on chilly evenings it is great at keeping me warm without the need for a bulky jacket. It is very comfortable to wear and looks great. 1 Criticism, Their advertising does not state anywhere that this is made in China. You only learn that from a small label sewn inside the vest.”

Helpful Report

Posted 1 month ago

Hi James, thanks for sharing your experience! We’re glad the vest’s quality and warmth are helping with platelet donations and everyday use. If you have any other thoughts or questions, we’re here to help.

Posted 3 weeks ago

“Bought the vest for my wife, first one was a tad too small, so I had to return it for a Medium. No problem with the return, received the new one in less than a week. I am not wearing it, so I can't speak for the product, but it does seem like nice a quality product. My wife was wearing around our house last night after we charged the battery and she loves it already.”

Helpful Report

Posted 1 month ago

Hi David, thanks for the update. Great to hear the replacement arrived quickly and that your wife is enjoying the vest already. If there’s anything else you need, we’re here to help.

Posted 3 weeks ago

“Ordered my Ororo for working in the operating room where temperature are usually low. So far I like it and it does keep me warm.”

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Posted 1 month ago

“Gift for Christmas has not been used yet”

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Posted 1 month ago

“No, Velcro closures around the wrist cuffs and no draw cord around the waist. Makes this coat a very low performer. However, the quality of the material seems very good. Just wish it had to draw cord and cuff closures.”

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Posted 1 month ago

Hi Kurt. I’m really sorry to hear the design didn’t meet your expectations. Your feedback is truly valuable — we’ll make sure to pass these suggestions along to our product development team as we continue improving future designs. We appreciate you taking the time to let us know, and we’re glad to hear you found the material quality to be good.

Posted 3 weeks ago

“Love it! I stay warm even on the lowest setting.”

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Posted 1 month ago

“Great vest to stay warm I use it daily, only downside is short battery life”

Helpful Report

Posted 1 month ago

Hi there, thank you so much for sharing your experience — we're really glad to hear the vest keeps you warm and that you enjoy using it daily. I’m sorry the battery life feels shorter than expected. Your feedback is truly valuable, and we’ll make sure to pass it along to our product development team as we continue working on longer-lasting battery options. Thanks again for letting us know.

Posted 3 weeks ago

“Great product! The customer service was top notch when I had questions’”

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Posted 1 month ago

“Nice and warm works easily”

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Posted 1 month ago

“thie new 1/2 size battery is great, recharges quickly”

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Posted 1 month ago

“Recieved the wrong size. Problem was resolved very quickly and efficiently!”

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Posted 1 month ago

“Love hooded sweatshirt, Shipping was DELAYED”

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Posted 1 month ago

ororowear.com is rated 4.3 based on 1,968 reviews