ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a vest for my husband and love the concept. After several wearings the zipper broke. After much back and forth the vest was replaced. So the end result was positive.”

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Posted 7 months ago

“The heated snow pants are well made and fit true. Only complaint is that they do not get all that hot. Can only feel the warmth minimumly.”

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Posted 7 months ago

“Good vest from a quality perspective. However battery doesn’t last as described online regardless of conditions and temperatures outside or inside. Customer support sent me a replacement battery but that didn’t improve performance.”

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Posted 7 months ago

“Thrilled with the product and so is my girlfriend.”

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Posted 7 months ago

“I love Ororo, but the wires that seem to connect to the power button, are obvious and run right over my left breast, which only makes it look like I have a crazy left nipple.”

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Posted 7 months ago

Hi Miranda, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“The battery life is bad. Took these to Vail and within 2 hours, the batteries were dead and without the heaters, the mittens are not warm. If you are looking for long lasting heated mittens for outdoor activities, I would recommend paying more.”

Helpful Report

Posted 7 months ago

Hi Sydney, thank you for your review. One of our customer service specialists will get in touch with you and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“Love the vest and gloves. Wish the batteries would last longer. Nice to have an extra set”

Helpful Report

Posted 7 months ago

“Have purchased several outerwear pieces since picking up a vest at the Ski Show in Boston. My family has also purchased many pieces. We are all very pleased with the products. My most recent buy, the ski jacket is fantastic. Did not have to use the heat festure all day skiing but loved it when riding the lift in the cold and windy weather.”

Helpful Report

Posted 7 months ago

“Third vest bought for family and they are the best. Stupidly clicked on wrong size on last purchase and the return and replace policy was seamless. Thanks”

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Posted 7 months ago

“The vest fits well…easy to charge…and the charge lasts over 3 hours”

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Posted 7 months ago

“Bought as a gift for my wife. She absolutely loves it wears it every chance she gets!”

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Posted 7 months ago

“This coat was given, as a gift to my wife, For Christmas. She loves the warmth it provides and especially likes the area around he neck that stays comfortably warm. Thank you Ororo!”

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Posted 7 months ago

“Good leather. Very narrow in the wrist especially with the battery”

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Posted 7 months ago

“Still waiting for the second part of my order. The vest arrived promptly and is very good. The battery storage bag is late and there is no update on its arrival. Was charged for it right away on 2/3 but as of 2/13 no idea where it is. The last update was 2/8.”

Helpful Report

Posted 7 months ago

Hi there, thank you for your review. We are sorry if you didn't receive your package. Please feel free to contact our support team at support@ororowear.com so that we can assist you further. We will try our best to help you resolve this situation.

Posted 7 months ago

“Awesome product I have a vest and a jacket they’re both terrific.”

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Posted 7 months ago

“I LOVE my jacket! It keeps me toasty warm! I will order another one! My only wish is that the website was more user friendly. I want to order another battery, difficult for me to find!”

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Posted 7 months ago

“I love it!!”

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Posted 7 months ago

“You sent me a link to do a review and I still haven’t received the product. It’s been 2 weeks since I ordered. Allegedly arriving tomorrow finally”

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Posted 7 months ago

Hi Craig, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our logistics department for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“We had great customer service in exchanging the gloves but unfortunately they still do not work so we will be asking for a refund.”

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Posted 7 months ago

Hi Lauren, thank you for your review. It is noticed that one of our customer service specialists is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“Customer service is amazing.. They are willing to work with you..”

Helpful Report

Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews