ororowear.com Reviews

Name: ororowear.com
Rating: 4.25

4.3 Rating 1,964 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So I’ll start by saying this I just bought 6 jackets within a week, I had one that was too small and one a little to big. Now when I say I hate dealing with customer service because they typically suck I mean it, but Ororo has the BEST customer service I have ever dealt with 100 out of 10 stars for sure. I want to say these jackets are awesome and the team at Ororo has my business for life!!!”

Helpful Report

Posted 3 weeks ago

Hi Austin, thanks so much for sharing your amazing feedback! We’re thrilled you had a great experience with our jackets and that our customer service stood out. We’re honored to have you as a lifelong customer. If you need anything else, we’re here.

Posted 3 weeks ago

“I'm always cold - but now, I'm warm and toasty!”

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Posted 3 weeks ago

“I use them exclusively for snowblowing. They are amazing and last a really long time. These are the real deal!!”

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Posted 3 weeks ago

“The vest was a gift, and the recipient likes the color and fit.she hasn’t used it yet, so I can’t comment on the heating feature.”

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Posted 3 weeks ago

“Good service, Tall options a plus.”

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Posted 3 weeks ago

“battery life seems very short-lived”

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Posted 3 weeks ago

Hi there, thank you for sharing your feedback. I’m really sorry to hear the battery life feels shorter than expected — we understand how important long-lasting warmth is. We’ll make sure to pass your comments along to our product team so they can continue improving future designs.

Posted 3 weeks ago

“Customer service was great.”

Helpful Report

Posted 3 weeks ago

Hi Michael, I’m really sorry you still haven’t received your order — that’s absolutely frustrating, and we understand your concern. Our customer service team is already looking into the delivery status and will follow up with you shortly. Thank you for your patience — we’ll make sure this gets resolved for you.

Posted 3 weeks ago

“Love this hoodie! I would say if you are in between sizes like me go up a size if you want a little more shoulder room”

Helpful Report

Posted 3 weeks ago

“The vest was an open box order and it was perfect. The problem was when we went to plug the battery inside the jacket the interior plug was corroded……we had to use steel wool on it to make it attach to the battery. It seems to work ….”

Helpful Report

Posted 3 weeks ago

Hi Meredith, I’m really sorry to hear about the condition of the interior plug — that definitely shouldn’t have happened, even for an open-box item. I’m glad you were able to get it working, but if you notice any issues going forward, please feel free to reach out to our customer service team. We’ll be here to help make things right.

Posted 3 weeks ago

“Great product! I received my order timely and without problems. Thank you!”

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Posted 3 weeks ago

“My wife loved the coat but I picked the wrong size so we are in the process of returning it to get the correct size. The return process was pretty simple and she will be sending it out tomorrow.”

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Posted 3 weeks ago

“I like the gloves just a little tight even as a xtra large.”

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Posted 3 weeks ago

Hi Philip. I’m sorry to hear the gloves feel a bit tight. We’ll make sure your comments are passed along to our product team as we continue improving our design. For future purchases, we recommend checking the size guide on the product page to help find the most comfortable fit. Thank you for sharing your feedback.

Posted 3 weeks ago

“The heated vest I ordered for my husband was outstanding in every way. Unfortunately, he’d lost weight recently, and it was too big so I gad to return it. The vest is made well and has style.”

Helpful Report

Posted 3 weeks ago

“The vest is a gift for Christmas but I’m sure it will work great.”

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Posted 3 weeks ago

“Very happy with the heating system but the nylon shell leaves much to be desired. Very easily rips. A shell constructed of rip stop or canvas would be much more durable and easier to turn at a premium price point.”

Helpful Report

Posted 3 weeks ago

Hi Jonathan, thank you for sharing your thoughts. I’m really sorry the nylon shell didn’t meet your expectations — your feedback on durability is very helpful, and we’ll make sure to pass it along to our product team. If you’re looking for something tougher, you might like our Workwear Collection, which is designed specifically for construction, agriculture, and other other outdoor industries. These pieces use more rugged fabrics for better long-term durability and protection. You could check them out here: https://www.ororowear.com/collections/workwear-collection?sort_by=manual&filter.p.m.custom.gender=Men.

Posted 3 weeks ago

“Great product, high quality and very comfy materials. Only drawback is microUSB charging port on powerbank.”

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Posted 3 weeks ago

“Not a Good Fit Period 😕”

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Posted 4 weeks ago

Hi John, I’m really sorry to hear the sizing didn’t turn out as expected — we understand how frustrating that can be. We’ll definitely pass your feedback along to our product development team as we continue refining our size charts and fit. Thank you for your understanding.

Posted 3 weeks ago

“I love my new sweater vest. I ordered directly from ororo, as one reviewer recommended. I had ordered others from Amazon, and the fit was a little big. The vest directly from ororo fits very well.”

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Posted 4 weeks ago

“I gifted this vest to my husband early for Christmas and he has been wearing it non stop!”

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Posted 4 weeks ago

“Fantastic outer wear !! We recommend your company to all who see us wearing ororo products.”

Helpful Report

Posted 4 weeks ago

ororowear.com is rated 4.3 based on 1,964 reviews