ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,154 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the Calgary heated gloves. My feet and toes are always freezing when I ski, so I was anxious to try a pair of heated gloves and socks this ski season. Without turning on the heating element, these gloves are about as warm as any pair of ski gloves I've ever owned. With the heater turned on, they really helped keep my fingers warmer. To be honest, they don't keep my fingers as toasty as I was hoping they would, but they certainly helped. Over several days of skiing, I learned that I was most comfortable when I cycled the heating element on and off, which also helps the battery last longer. Also, it helped to turn the gloves on shortly before wearing so they would be warm when I put them on. The drawback to the gloves are that they can become moist inside and since the liner is not removable, it takes some time to dry out. Also, there were a few times when the gloves turned on without my knowledge. It wasn't a big problem but with limited battery life you could run out of charge unexpectedly. I cannot recommend the socks. They are so thick that I couldn't put on my ski boot. I tried to wear them in my street boots when I went out in the evening, but again, because they were so thick, I could barely get me boot on. Walking was very uncomfortable, so they are relegated to only being worn at home. On the plus side, that gives me two extra batteries to use with the gloves since the batteries are interchangeable. The batteries fit in my jacket pocket so I can carry them with me easily and I don't need the optional charger.”

Helpful Report

Posted 5 months ago

Hi Joseph, thank you for sharing such detailed feedback. We appreciate your notes about moisture buildup, drying time, and the gloves turning on unexpectedly. We’re sorry the socks didn’t meet your expectations in terms of thickness and comfort in boots. Your feedback will be shared with our product team for review and future improvements. Thank you again for taking the time to share your experience, and thanks for choosing ororo.

Posted 4 months ago

“Honestly I love this brand. I have a vest and this jacket and a battery will last you about 4 hours on almost high-ish so having two is great so you can switch out to get a whole day if needed. I'm a commuter in a large city and this is a game changer. I put it on high, get into car, head into the office, it's chilly, I keep it on, etc... I used to bring an electric blanket and fingerless gloves to the office and I am decidedly less weird in my newish role. Get one if you are a cold girl. Can't speak on outside stuff but I LIVE in this when my husband drags me camping, fishing, etc... Additionally, I've even considered taking a downhill skiing class because I'll be warm. Stay toasty all.”

Helpful Report

Posted 5 months ago

Hi Claire, thank you so much for sharing this! We’re thrilled to hear your ororo vest and jacket have been such a game-changer for commuting and everyday warmth. Thanks for choosing ororo, and stay toasty!

Posted 5 months ago

“Great products and customer service!”

Helpful Report

Posted 5 months ago

“I work in a cold office and my vest makes it tolerable.”

Helpful Report

Posted 5 months ago

“I've only had my Ororo Men's 5-Zone Classic Evo Heated Vest a few weeks but, so far, I really like it. It's very well made and comfortable.”

Helpful Report

Posted 5 months ago

“I had an issue with the battery and customer service responded immediately and replaced my battery. Haven’t had an issue since.”

Helpful Report

Posted 5 months ago

“We realized that our black sweat shirt has brown small marks all over the arms very disappointed paying all that money and there's spots on it”

Helpful Report

Posted 5 months ago

Hi Wayne, we’re truly sorry to hear that. This is certainly not the experience we want you to have. Our customer service team is already following up to help resolve this as quickly as possible. Thanks for your patience, and we’ll work to get this sorted out for you.

Posted 5 months ago

“I've have 1 or 2 of most every item that Ororo has made since it's inception 10 years ago and am thrilled with the products and the customer service. I've had only a few problems, like a faulty battery, which customer service rectified right away with a replacement. I could't make it through the winter without Ororo! I have referred dozens to Ororo, all are happy as well.”

Helpful Report

Posted 5 months ago

“Outstanding products!”

Helpful Report

Posted 5 months ago

“My husband received an Ororo heated vest as a birthday gift from our Son. I tried it and decided to get a woman’s vest for myself! The two battery investment was a wise choice! Love, love, love it! Use it everyday during our freezing winter! Highly recommend!”

Helpful Report

Posted 5 months ago

“So far they are great.”

Helpful Report

Posted 5 months ago

“Good quality product”

Helpful Report

Posted 5 months ago

“I was very excited about the new jacket and backed it on kickstarter. It just doesn't heat as much as my vests. Wish it was warmer.”

Helpful Report

Posted 5 months ago

Hi Cristina, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on the heat setting, environment, and what you wear underneath. If you need any help, please reach out to our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

“I ordered the Cloudlands Women’s heated jacket in small - (I’m 5’6” and thin) color black. It is a nice, lightweight jacket that that hits just below my hip bones and is very comfortable & warm. The sleeve length is long which is nice because it has thumb holes to wear without pulling on shoulder area. The zipper is decent but can catch the fabric from time to time. The battery pack is in an odd place by your back left hip. I wish it was placed in a different location. Not sure where would be better. The neck, back and pocket warming is what I was looking for. When I first put it on the collar was folded over ( I didn’t realize it) and I couldn’t feel the neck warmer. When I finally adjusted it I realized what I was missing! Game changer. Of course I ordered this when it was very cold and the day my jacket arrived it was nearly 70 degrees. It’s gotten cold again and I’m pleased with my purchase. I hate cold weather, I’m cold natured and heated jackets take the edge off. Ororo customer service is very good. 👍”

Helpful Report

Posted 5 months ago

“I bought a heated vest for a friend’s father who is 91 years young and unfortunately, having some health issues. I’m told he was so excited over the vest and makes sure he never leaves home without it. It has helped make a positive difference in his life. Major thanks to Ororo for the great heated lightweight vest.”

Helpful Report

Posted 5 months ago

“I had an issue with a recent delivery. Canny was the representative assigned to my claim and I must say, he did a phenomenal job! He was with me every step and worked to get my items delivered in the most timely manner possible.”

Helpful Report

Posted 5 months ago

“I own a number of Ororowear clothing. They can be an absolute game changer for certain outdoor activities, especially ones where packing light and minimizing bulk is a goal. Id love to see vests made with merino wool and wind blocking membranes with more heat zones. For me, I bowhunt in extremely cold weather and Ororo vests allow me to stay warm without the added bulk. The inclusion of merino wool and wind block membranes would be an absolute game changer. I am confident other hunters and outdoors people would echo this request. Additionally, while I love the reliability and portability of Ororo’s batteries, I do feel they are quite expensive.”

Helpful Report

Posted 5 months ago

“I purchased these mittens for downhill skiing. I was between a small and medium for size, so I went with the medium. The mittens work well, however, due to the fact that I went with the larger size and cuff is longer and it is tight going over my skijacket as it goes further up on my arm. My suggestion would be to try the mittens on over your ski jacket sleeve before purchasing. Other than that, happy with my purchase.”

Helpful Report

Posted 5 months ago

“I got my first Ororo heated vest for Christmas. I opted to order an extra battery to have a spare. I just used my vest for the first time. I was totally impressed. It warms up great, is comfortable, and I can see myself wearing the vest a lot more often vs a bulky coat. I just love this vest!!”

Helpful Report

Posted 5 months ago

“The gloves work well, but the sizing is off. The sizing guide recommonded a Small but I should have ordered a Medium, as the gloves are tight and hard to put on. Otherwise, the gloves heat up nicely and battery life is good”

Helpful Report

Posted 5 months ago

Hi Chi, thank you for sharing your feedback. We’re glad to hear the gloves heat up well and that the battery life meets your expectations. We’re sorry to hear about the sizing issue—our sizing guide is meant to help, but we understand that fit can vary. We appreciate your input, and we’ll share it with our team to improve sizing accuracy. Thanks for your understanding and for choosing ororo.

Posted 5 months ago

ororowear.com is rated 4.2 based on 3,154 reviews