ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,398 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 24th October 2026

448

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I now own 3 vests and one jacket with 2 batteries. They are wonderful. We travel a great deal with our dog to compete in agility and many times the facilities are quite cold not to mention outdoors. They are the best investment for warmth and comfort. And PS we also bought vests for Christmas gifts for our son and daughter-in- law and they love them too!”

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Posted 6 months ago

“For the first time today I tried on the exchanged vest and was very disappointed that the size "large" is no bigger than the size medium I sent back. Your company was very rude and practically accused me of using the product prior to return and made what shoulld have been a simple gift exchange into an ordeal. Vest does seem like it would be warm if I could wear it comfortably.”

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Posted 6 months ago

Hi Diana, thank you for your feedback. We’re sorry this didn’t meet your expectations, and we understand how frustrating this experience has been. Sizing can vary by style and fit type, and we appreciate you sharing your concerns about the exchange and customer service experience. We’ll pass your comments along to our team for review and improvement. Our customer service team is actively following up with you to help get this resolved. Thanks for your patience and for choosing ororo.

Posted 6 months ago

“Great Products.”

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Posted 6 months ago

“I love my vest! It’s the perfect layering piece for watching my grandsons hockey games! It’s comfortable and sharp looking. I love the contrast in the zipper”

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Posted 6 months ago

“website easy to navigate. Customer service excellent.”

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Posted 6 months ago

“So comfortable and warm!!!!”

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Posted 6 months ago

“On my 3rd battery and vest was a Christmas gift 4 months ago. This battery seems to be taking a charge. It is a bit heavy and does not last 4hours. We live in Florida and my husband mainly wears it at home or out to dinner. No real cold weather. I will give the Customer Service department 5 stars. They were great!”

Helpful Report

Posted 6 months ago

Hi Meg, thank you for your feedback. We’re sorry this didn’t meet your expectations regarding the battery performance. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your note about the battery weight, and we’ll share it with our team for review and improvement. We’re glad to hear our customer service team has been helpful—thanks for choosing ororo.

Posted 6 months ago

“Honestly I was very disappointed with how little warmth the product provided. For maybe one moment the glove liners provided some kind of "heat" but they were not warm at all. The socks never worked. Would not waste my money here again.”

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Posted 6 months ago

Hi Daniel, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively following up with you to get this resolved. Thanks for your patience and for choosing ororo.

Posted 6 months ago

“Absolutely love this vest. Even without any heat, it still keeps me pretty warm. The heat is great for cold days, and I love that it's adjustable. The only downside is that the battery life is not superb - I'm glad I got two batteries.”

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Posted 7 months ago

“The nylon material not real durable. I have to holes in my from sagging🥲”

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Posted 7 months ago

Hi Gwen, thank you for your feedback. We’re sorry this didn’t meet your expectations. We’ll share your comments with our product team for review and future improvements. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 6 months ago

“I got the heated vest for my elderly mother, and she really likes it. The only downside is that the battery life is only about 4-5 hours. After confirming she was happy with the vest, I bought a back up battery. She is covered for most of the day now.”

Helpful Report

Posted 7 months ago

Hi Juliet, thank you for your feedback! We’re so glad to hear your mother really likes the vest. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. We’re happy the backup battery helps cover her for most of the day. Thanks for choosing ororo.

Posted 6 months ago

“My husband loves his ororo vest and jacket. I bought him an additional lightweight down jacket and socks for his birthday (got it on sale), and he loves those items as well. Keeps him warm and cozy when walking in minus degree weather. I look for items on sale because I can't afford the high price, but he does love the items I find.”

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Posted 7 months ago

“Love the golf jacket. I wear a women’s small and the men’s XS fits me, just not as snug fitting. The sleeves zip off to make a vest. 2 in 1!”

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Posted 7 months ago

“I recieved one battery that will not work. It was tried out in all gloves. I did activate the warranty and then filed a claim several weeks ago. I have not heard anything.”

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Posted 7 months ago

Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. We understand how frustrating that can be. Our customer service team is actively following up with you to get this resolved as quickly as possible. Thanks for your patience and for choosing ororo.

Posted 6 months ago

“Size was too small despite being the correct size for another ororo jacket”

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Posted 7 months ago

Hi there, thank you for your feedback. We’re sorry the fit didn’t meet your expectations. Sizing can vary by style and fit type, and we appreciate you sharing this—your comments will be shared with our team for review and improvement. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 6 months ago

“LOVE my heated vest! I'm always cold and it's guaranteed to warm me right up from neck to hip! Battery lasts long enough for me (5 hours?) and recharges pretty quickly. Only improvement could be a thinner battery--it's a little bulky on my hip. Overall a big winner in this house!”

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Posted 7 months ago

Hi Julie, thank you so much for your wonderful feedback! We’re thrilled to hear your heated vest keeps you warm from neck to hip and that the battery life and recharge time work well for you. We also appreciate your suggestion about making the battery thinner, and we’ll share it with our product team for future improvements. Thanks for choosing ororo.

Posted 6 months ago

“I have purchased 2 pairs of socks, 2 coats, 2 vests and a set of gloves from Ororo for me and my family last Christmas. I would not buy them again. They provide warmth but not hockey rink warmth. Customer service for a pair of socks that were a bad fit was pretty lousy. I wish I looked into other brands before I purchased Ororo.”

Helpful Report

Posted 7 months ago

Hi James, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on personal comfort preference, the heat setting, environment, and layering. We also appreciate your comments about the sock fit and customer service experience, and we’ll share them with our team for review and improvement. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 7 months ago

“Just a great product.”

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Posted 7 months ago

“Love the new vest. Works great and the battery lasts long enough to get me through the coldest part of my day. Was a good investment.”

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Posted 7 months ago

“This is the second time we've ordered. Good quality products. Got online to order a second because the lower back seam on the vest blew out after a season a wear. Can still be worn, just as an underlayer. Noticed they offered a new version with pocket heating/ neck heating option so we were super excited! Got here in a reasonable amount of time and it packed nicely. Product works exactly as it should, sizing is spot on. Will continue to be a loyal customer!”

Helpful Report

Posted 7 months ago

ororowear.com is rated 4.2 based on 3,398 reviews