ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,971 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new vest. I like a more fitted look so I went with the xs classic. I'm 119 lbs and besides it being a bit big under the arm it fits nicely. Have only used it once so far but loved how warm it kept me.”

Helpful Report

Posted 1 month ago

“This vest is very warm, It cools down a setting to quick for me I’m not sure if it is supposed to or not, I feel like I’m always turning it back up to hot”

Helpful Report

Posted 1 month ago

Hi Stefanie, thank you for sharing your experience with the vest — we’re glad to hear it’s keeping you warm. Regarding the heating performance, our customer service team will reach out to you shortly to better understand your situation and help troubleshoot to make sure everything is working properly. Thank you for your patience and understanding.

Posted 1 month ago

“It appears to work as advertised.”

Helpful Report

Posted 1 month ago

“I ordered this vest for my grandson for Christmas. But WOW your shipping department is Fast, Fast, Fast!! I’m sure he’s going to love it.”

Helpful Report

Posted 1 month ago

“Heated vest fits great and keeps me warm”

Helpful Report

Posted 1 month ago

“Great quality fits well. Ready for winter. Did a test drive at work and only at it on low. Lasted like 6 hours so I wish the battery was better but thats about it”

Helpful Report

Posted 1 month ago

“I love my heated vest!”

Helpful Report

Posted 1 month ago

“This is my second jacket and I absolutely love it!”

Helpful Report

Posted 1 month ago

“Nice pants quality materials. I am using a 20000 mah battery , they stay warm for hours.”

Helpful Report

Posted 1 month ago

“Love my vest and jacket purchases. I wanted items that were a bit longer but I am a bit hippy so the fact that they have such a large selection of sizes was awesome. Great quality and quick shipping.”

Helpful Report

Posted 1 month ago

“Great vest, small on size”

Helpful Report

Posted 1 month ago

“Love love the vest … heats up quickly … keeps me toasty on long walks …. BUT … don’t like the large battery. I had purchased to use when I ride horse … battery too big for that”

Helpful Report

Posted 1 month ago

Hi Dana, we’re glad to hear the vest keeps you warm and comfortable on your walks, and we’re sorry, though, that the battery size feels too bulky for horseback riding. Your experience is completely valid, and comfort during movement matters a lot. We’ll make sure to share your feedback with our product team as we continue refining our designs. Thank you for giving ororo a try and letting us know what could make your experience even better.

Posted 1 month ago

“Well made and very durable. Products are true to description and great at keep you warm.”

Helpful Report

Posted 1 month ago

“I love the heated scarf!!!! It’s not very long but it places around my neck nicely! A great addition.”

Helpful Report

Posted 1 month ago

“I love the ORO heated vest. I bought this as a gift for a relative because I love the one I have. Unfortunately the sizing on this runs smaller than true sizing so I will need to return for a larger size. That part is a bummer.”

Helpful Report

Posted 1 month ago

“I love the length on this jacket. The detachable hood is a plus. This jacket is also warmer than my other Ororo jacket.”

Helpful Report

Posted 1 month ago

“I found Ororo from a colleague and its changed my workflow. I've purchased socks, jacket, vest, and seat cushion and while I can't stand out in the rain with all the electric, I am very comfortable outside at a stadium and inside the freezing office we call the "Tundra". Fantastic products for people that are perpetually cold!”

Helpful Report

Posted 1 month ago

Hi Mike! Thank you so much for sharing such a wonderful review. We’re thrilled to hear that discovering ororo has made such a big difference in your workflow and comfort. It means a lot to know that our accessories are helping you stay comfortable throughout your day. We’re truly grateful for your support and happy to be part of keeping you warm wherever you go!

Posted 1 month ago

“Fast shipping, great price!”

Helpful Report

Posted 1 month ago

“We ordered the replacement batteries for a vest and jacket because for some reason we couldn't find the ones from last year. The new batteries came and they did fit my Ororo jackets but they looked smaller than the old ones. They don't hold their charge very well though, not even an hour on the hottest setting. We found the old ones, thank goodness, and they do for sure hold their charge on the hottest setting for almost 3 hours while outside and its been in the 40s here. Disappointed in the new ones. We bought 2 sets of these new smaller ones. We really like Ororo pruducts and have purchased them as gifts.”

Helpful Report

Posted 1 month ago

Hi Thomas, the battery in your picture is our B22A battery. It is designed for gloves and socks, and lasts shorter on the vest as it has a lower capacity. That’s why they aren’t performing the way you expected. If you need batteries designed for heated apparel, you can find them here: https://www.ororowear.com/collections/battery-charger?sort_by=manual&filter.p.m.custom.power_for=For+Heated+Clothing. Please feel free to contact us at support@ororowear.com if you need any further assistance. Thank you for your understanding.

Posted 4 weeks ago

“No heat , I returned :(”

Helpful Report

Posted 1 month ago

Hi there, we’re sorry to hear that the heating performance didn’t meet your expectations. We offer a 1-year warranty on our accessories. If you encounter any problems, please feel free to contact us, and we will help troubleshoot and ensure the product functions properly. But I noticed that you have applied for the return. Since we’ve extended our holiday return period, BRAND NEW and UNWORN items with tags are now eligible for return or exchange through January 15th, 2026. Our customer service team is currently following up on your return request to make sure it’s properly handled. Thank you for your patience and understanding.

Posted 1 month ago

ororowear.com is rated 4.3 based on 1,971 reviews