ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just receieved the vest. Not completely fimiliar with what to expect with its preformancee and opereation yet. It is not quite was warm on the various heat settings that I expected,so far .”

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Posted 7 months ago

“I love it ! I foot my husband one then I got one for myself!”

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Posted 7 months ago

“Very comfortable and lightweight.”

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Posted 7 months ago

“Nice warm coat without the heat turned on but awesome with it turned on! I took my measurements and would need an XL. A friend had an XL that I tried on. It was to big so I ordered a large. It is snug but very comfortable. Great material, too.”

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Posted 7 months ago

“I love my new Ororo heateds vest and was very pleased with how my order process went! Our kids had bought my husband & I heated jackets from Ororo for Christmas but I really wanted a vest as I felt it would work better for me. My husband loves his jacket and has worn it many times already for our grandkids soccer games! I ordered me a vest and was very happy with it and the price compared even to Amazon!!”

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Posted 7 months ago

“It like impossible to send something back”

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Posted 7 months ago

Hi Scott, thank you for your review. It is noticed that you have opened a return request on our Return Center. Please follow the return instructions to send the package back to us and we will assist you further with your return process. Please feel free to contact us at support@ororowear.com if you need any further assistance.

Posted 7 months ago

“I’m obsessed with my ororo vest. I have severe Raynaud’s disease and this vest has made the winters much more bearable or me.”

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Posted 7 months ago

“The customer service is excellent they helped me with everything I needed quickly I would definitely recommend them & their products I love the heated clothing”

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Posted 7 months ago

“THe heated vest was so awesome we decided to oreder the heated gloves. Gloves are awesome too But best of all is the customer service. I ordered the gloves and they were sent via USPS but we don't get service in the mtns of CO, only UPS or Fedex. SO the gloves never made it and were returned. One call to customer service and a new order of gloves were sent imediately via UPS. What a great company”

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Posted 7 months ago

“Life saver while in Iceland.”

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Posted 7 months ago

“While we enjoy many of ORORO items such as jackets, vests, gloves, and socks, we so much appreciate the customer service from this business. Truly first class to work with!”

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Posted 7 months ago

“I received the vest with a defective battery. I had to prove the battery was defective with videos and befoire I could get a replacement bqttery, the whole process took about one month. Poor customer service.”

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Posted 7 months ago

Hi Christine, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contact us if you need any other assistance.

Posted 7 months ago

“I thought I ordered a battery with the vest Would u please check”

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Posted 7 months ago

“I live in Kasilof Alaska where the temperatures dip into the negatives. This vest is nice and warm when I go outside hiking, walking or just going outside with my dog. Love my vest”

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Posted 7 months ago

“Happy they stand by their product”

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Posted 7 months ago

“Great customer service and response to needs.”

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Posted 7 months ago

“I have not received all of my order yet! I received one item that came from China by DHL and it got here on time. But the rest of my order is coming from Texas by USPS. That half of the order has been "on its way" for 11 days now! It arrived at the main distribution center of my state 4 days ago and still no update. It says "moving through network, in transit to next facility arriving late" The next facility that it's going to is about 10 miles down the road if that! So it shouldn't take 4+ days to get there. First time customer and may not order anything else again!”

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Posted 7 months ago

Hi there, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our logistics department for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“I typically wear a medium, but had to downsize to the small for this vest in order to eliminate a lot of draft and a loose neck. The small is PERFECT! It’s really a superb product.”

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Posted 7 months ago

“I love these jackets!”

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Posted 7 months ago

“I am extremely happy with the service I have received. I will be and have already recommended my friends and family. I will be purchasing more products in the future.”

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Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews