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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
First heated vest I have purchased. It kept me warm on my deer hunt this fall, Packers Bears games and has kept me warm on these zero degree mornings before my car heats up for my drive to work. Also has worked well on my dog walks.
Helpful Report
Posted 4 months ago
This is the only company I will deal with for heated apparel. I already have at least 6 vest a coat and a hooded sweatshirt. I have tried other brands and have returned them all. I have never had a problem with anything I have purchased from this company. I definitely give it 5 stars if not more!! You won’t be wrong in ordering from them!
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Posted 4 months ago
The quality the fit just over all exceptional very happy and have purchased multiple items for myself and my husband
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Posted 4 months ago
Too much heat in the neck area for my comfort. Great idea and definitely helps in the bitter cold.
Helpful Report
Posted 4 months ago
Hi Brendan, thank you for sharing your feedback with us. We’re sorry to hear that the experience didn’t fully meet your comfort expectations, while still appreciating your recognition of the warmth in cold conditions. Warmth perception can vary depending on the heat setting and environment, and some areas may feel warmer than others. The neck is more sensitive and the collar sits closer to the skin, which can make the heat feel stronger there. Thanks for your understanding and for choosing ororo.
Posted 4 months ago
I've tried two other heated jackets over the last few months and been very disappointed in both. Finally gave Ororo a try and am very pleased. Tried it our for the first time during a round of NW Winter golf. Kept me plenty warm on the medium setting and did not restrict my swing movements at all.... Highly recommend...
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Posted 4 months ago
Best heated dog jackets ever! Very fast shipping! Thank you! All 3 of my sweet dogs are water thanks to Ororo heated dog jackets.
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Posted 4 months ago
Great product. Warm back, neck, chest. But battery only lasts 2 hours.
Helpful Report
Posted 4 months ago
Hi there, thank you for sharing your feedback with us. We’re glad to hear you found the warmth effective across the back, neck, and chest, and we’re sorry that the battery performance didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We recommend reaching out to our customer support team at support@ororowear.com so they can further assist you. Thanks for your understanding and for choosing ororo.
Posted 4 months ago
Bought heat vest for all he GKs, they love them
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Posted 4 months ago
It was a gift, I do not use it!
Helpful Report
Posted 4 months ago
Hi there, thank you for letting us know. We appreciate you taking the time to share this and hope the recipient enjoys the gift. Thanks for choosing ororo.
Posted 4 months ago
Very pleased with this product
Helpful Report
Posted 4 months ago
We are having an issue with our battery . It doesn’t hold a charge .
Helpful Report
Posted 4 months ago
Hi David, thank you for sharing your feedback. For the charging concern you mentioned, we recommend starting with our troubleshooting guide here, which walks through common charging and battery checks step by step: https://www.ororowear.com/pages/troubleshooting If you still need help after reviewing it, please feel free to contact our customer service team at support@ororowear.com and they’ll be happy to assist further. Thanks for your patience and understanding.
Posted 4 months ago
Overall, the jackets are great but the extra batteries I ordered only lasted a few hours and my son works outside at nights and needs batteries that last longer.
Helpful Report
Posted 4 months ago
Hi Joelle, thank you for sharing your feedback. We’re glad to hear the jackets are working well. Battery runtime can vary depending on the heat setting, environment, and usage conditions.. If you’d like help reviewing battery options or usage for longer overnight wear, please feel free to contact our customer service team at support@ororowear.com and they’ll be happy to assist. Thanks for your understanding.
Posted 4 months ago
I had a gift exchange and we appreciated the courtesy and timely manner in which we recieved our item.
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Posted 4 months ago
The vest is awesome! It keeps me warm and wear very well. I do have 2 complaints. First, the heat feels bulkier than I expected. I know I ordered a “puffer style” vest but it feels unnecessarily bulky. Not a deal breaker. 2. I strongly dislike the placement of the battery pack. It sits right at my hip bone and is uncomfortable. It’s a nuisance and I always know it’s there. For over $200 for the vest (with my medical discount), I expect a better design. I don’t have a suggestion on where a better appt for the batter would be, but located right at the hip is not the place for me. Overall a great vest and does its job.
Helpful Report
Posted 4 months ago
Hi Tonya, thank you for sharing your detailed feedback. We’re glad to hear the vest keeps you warm and performs well overall. We understand how the bulk and battery placement can feel uncomfortable, and we truly appreciate you taking the time to share these insights. Your input is valuable, and we’ll continue working to improve our product design and overall experience. Thanks again for choosing ororo.
Posted 4 months ago
the heated vest is so comfortable and warm I wear it all day on low and it lasts at least 10 hours.
Helpful Report
Posted 4 months ago
I purchased the Ororo Womens 5-zone Hooded Heated Jacket after wearing the Ororo 4-zone Heated Vest for several weeks and enjoying every minute of warmth. The heated jacket is comfortable, well-made and heats all 5 zones well. However, I think the jacket is a bit short, hitting at the hip rather than a couple of inches longer. Also, the battery pocket is located at the jacket front than in the vest's left side toward the back. Also, the vesgt has a convenient smaller battery pocket in the larger packet so it doesn't move back-and-forth so much. I like the Ororo brand and the heating technology, but I'm not sure I would purchase this particular jacket again.
Helpful Report
Posted 4 months ago
Hi Betty, thank you for sharing your detailed feedback. We’re glad to hear you’ve been enjoying the warmth and that the jacket performs well across all heating zones. We also appreciate your thoughtful notes on the length and battery pocket design—this kind of input is very helpful, and we’ll continue working to improve our products. Thanks again for choosing ororo and for taking the time to share your experience.
Posted 4 months ago
Game changer!!!
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Posted 4 months ago
I mostly shop on my iPhone not a PC. Links sometimes are slow to respond on a cell phone
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Posted 4 months ago
Hi Tony, thank you for sharing your feedback. We truly appreciate you letting us know, and we’ll continue working to improve the mobile shopping experience. Thanks for your understanding.
Posted 4 months ago
I bought the Ororo heated coat and absolutely love it. It heats up quickly, keeps me warm even in really cold weather, and the battery lasts longer than I expected. Super comfortable and well made — definitely worth it
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Posted 4 months ago
Love, Love, Love my vest. I work for the post office and have it on every day. The heated pockets are the best. Already have 3 others at the post office that have purchased one from me saying how great they are!!!!!
Helpful Report
Posted 4 months ago
ororowear.com is rated 4.2 based on 3,116 reviews