ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,322 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the vest-it keeps me warm without being weighted down with layers of clothing. I'm concerned about the quality. Within 2 days of owning/wearing it, the zipper pull on the battery pocket broke off- BROKE OFF-it could not be reattached. I ordered an additional battery that was supposed to be lighter and charge faster-I cannot detect any difference from the original battery. Even with my concerns, I cannot imagine not having this as part of my winter wardrobe-it does the job.”

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Posted 8 months ago

“I love my vest and ended up getting another to wear to the barn.(I also have a pair of the heated gloves for the barn. Thank you). My only problem was that my battery died and wouldn't charge. It was one of the larger batteries from many years ago. I ordered a new one and it came in a few days. Problem solved. I recommend this vest to everyone! Thanks again!”

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Posted 8 months ago

“battery pack does not last as long as expected. pockets do not warm enough to warm hands the neck warms well but not the body and pockets very disappointed that with the high cost of vest still need to add the high cost of battery and cord”

Helpful Report

Posted 8 months ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 8 months ago

“Perfect accessory for the cold weather! I never have to worry about the temps of my friends houses or sporting events or shopping or restaurants. I am always the right temperature! I love my Ororo vest!”

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Posted 8 months ago

“Worth every penny. Love how the jackets break the wind (I live in Chicago), how the battery holds charge, and how comfy and lightweight the jacket is.”

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Posted 8 months ago

“Excellent service—resolved a problem quickly and efficiently Would strongly recommend to others”

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Posted 8 months ago

“Bought this for my wife and she loves it, wears it all the time when she goes out.”

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Posted 8 months ago

“The fleece vest is soft and warm on its own. Turn the heat ON and it's fabulous. I can't believe I resisted getting one for so long. I also have a pair of the heated gloves which I use for days when it's in the 20s or below for running and in the 40s or below for cycling. They are a game changer!”

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Posted 8 months ago

“Exceptional service from start to finish!”

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Posted 8 months ago

“Love the heated vests. Walking in negative numbers it keeps me warm. I have a few suggestions to improve tho: Inside pockets and a 2 way zipper Hard to carry everything I need to walk trails with dogs and only two pockets. Looking at purchasing a jacket for those really cold Minnesota days.”

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Posted 8 months ago

“Wish I had purchased sooner!”

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Posted 8 months ago

“My husband loves it!!”

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Posted 8 months ago

“This coat was a total disappointment! The zipper Would not stay zipped, and the heated areas I could barely feel heat coming from them. And I’m just stuck with it!”

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Posted 8 months ago

“Love the warmth. Wish the Battery lasted more than 6hr.”

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Posted 8 months ago

“Very well-made product, the person I gave it to loves it and will wear it a lot every winter. The instructions are clear, and when I needed to return it for a different size, the process was straightforward and pretty quick.”

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Posted 8 months ago

“Jacket is light and comfortable. But the battery pack does not charge pass the first 2 bars and so it doesn’t last more than 30-45 minutes.”

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Posted 8 months ago

Hi Ian, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 8 months ago

“Quality products and quick delivery.”

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Posted 8 months ago

“Quality product and stylish.”

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Posted 8 months ago

“I purchased a vest from Ororo directly for my wife's birthday gift. The vest was a medium and it was a bit tight across the chest, so I wanted to exchange the product (which was only tried on once) for a large. Ororo policy was for a no returns. Dissapointing. So far, the product does work well. My advice is to make sure you purchase the correct item.”

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Posted 8 months ago

Hi Robert, thank you for your review. Upon checking, the item you ordered was a final sale product. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 8 months ago

“I had trouble with my zipper and they shipped a new coat out as soon as I shipped mine to them. Excellent service and fast exchange.”

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Posted 8 months ago

ororowear.com is rated 4.3 based on 1,322 reviews