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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Love my new Purple Ororo. The quality is wonderful. Wish I had ordered a size smaller, this one fits bigger than the black ones I have. Encouraged friends to get an Ororo vest they are terrific! Iwear one of my vests every day all day.
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Posted 4 months ago
Love your products! They keep me safe and warm when I'm out doing the things I love to do (usually with my dogs).
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Posted 4 months ago
Love this jacket. It has saved me so many times this season. Highly recommend to anyone!
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Posted 4 months ago
Barely any heat produced for Scarf, avoid these products. Gloves, never made a finger warm at all. No Support for warranty claim, check gloves the moment you get them, only have a 30 day warranty. brand new gloves pruchased in August, opened box in January brand new, no heat but light would turn on- company said low to little heat is normal and wouldnt admit my gloves were broken. was offered 20 bucks off to buy a new pair, no thank you.
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Posted 4 months ago
Hi Marc, thank you for sharing your feedback. We understand how frustrating this experience can be. Our customer service team has already followed up on this and is actively assisting. Thanks for your patience and understanding.
Posted 4 months ago
My husband is thrilled with his heated vest!!wears it when having walk the dog in this freezing temps. I may need one as well!!!
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Posted 4 months ago
Excellent product. Heats up fast. Love the neck warmer.
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Posted 4 months ago
All perfect. Well made, well designed, very reliable products
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Posted 4 months ago
Great vest even for people who aren’t ice fishers. It’s delicious indoors for people with cold intolerance or sore backs. Our visiting daughter who lives in the tropics borrowed my vest and lived in it, saving heating costs for us. Really!
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Posted 4 months ago
Had a problem with this battery, took a little "twisting" , but the second customer service representative sent a replacement ,and all is good, now. I like the heated vest,
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Posted 4 months ago
Great vest Thank you
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Posted 4 months ago
I had bought two quick charge Ororo batteries through Amazon. Both charged the first 3 times then wouldn’t charge after that. I contacted Ororo and they replaced both batteries in short order. So far I am on the second charges of the new replacements and they seem to be working as they should. Super pleased with Ororo customer service.
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Posted 4 months ago
My Ororo vest overall is ok. Material seems to be good good quality. Battery doesn’t last as advertised. I compared to a Temu heated product I purchased, I feel priced to high for product.
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Posted 4 months ago
Hi Bridget, thank you for sharing your feedback. We’re sorry it didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. Feel free to contact our customer service team at support@ororowear.com if you need further assistance. and they’ll be happy to assist. Thanks for your understanding.
Posted 4 months ago
The vest is exceptional definitely worth the price and it’s very comfortable and very durable and just very good quality
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Posted 4 months ago
I own 4 Ororo heated vests and 1 pair of heated socks and have bought many more as gifts. Their products are top notch. I love that their products are machine washable and the batteries can double as phone chargers too!
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Posted 4 months ago
My husband loves his jacket. So much so that even though he feels it is a little small he won't return it to get a bigger size. It would take too long.
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Posted 4 months ago
My coat has a broken zipper! cannot find ororo number to get a return
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Posted 4 months ago
Hi Samantha, thank you for sharing your feedback. We understand how frustrating this can be. Our customer service team is currently following up on this and will assist you further. Thanks for your patience.
Posted 4 months ago
I tell everyone about my heated vest. I have had mine over five plus years. I love the vest. I like wear the vest under my coat so it stays close to my core. Just bought the mini battery for backup. I walk dogs. The vest helps keep me core toasty warm in the winter. Thank you for a great product.
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Posted 4 months ago
Vest arrived without a battery! Emailed company and they quickly resolved the problem by shipping a battery! Vest fits perfect and is very warm! Thank You so much!
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Posted 4 months ago
great quality and heats up very well! love it!
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Posted 4 months ago
you sent me a bad batter and then i sent it back to get a replacment bettery and they never sent it to me.
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Posted 4 months ago
Hi Gavin, thank you for sharing your feedback. We understand how frustrating this can be. Our customer service team has already followed up regarding the replacement and is currently waiting for your response so we can move forward. Thanks for your patience.
Posted 4 months ago
ororowear.com is rated 4.2 based on 3,116 reviews