ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the way it fits”

Helpful Report

Posted 7 months ago

“I love the gear sold on the website. You can easily navigate to their outlet store or purchase new items. You earn points that can be used to purchase other items from the site. Checking out is easy and items are delivered timely.”

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Posted 7 months ago

“My order shipped fast and I received my purchase in less then a week, the product (heated vest) is high quality and easy to use. I ordered the heated vest for my elderly dad and he loves it.”

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Posted 7 months ago

“I receive the Ororo Buffalo Heated gloves. I ordered extra large. The gloves fit very tight, especially in the fingers. They arer also very stiff. I tried them out on a cold hike. My fingers got cold even on the the high temp setting. I do not like the gloves. I want to return them but I when I tried I was informed that they are not returnable. My bad for not understanding the return policy before buying.”

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Posted 7 months ago

Hi David, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“Wonderful customer service and product!”

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Posted 7 months ago

“I bought the heated ski coat and it has been awesome. Quick shipping, fit right and the Battery lasts long on our cold Montana days!”

ororowear.com 5 star review on 3rd February 2025

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Posted 7 months ago

“I was given a heated vest for Christmas by my kids and have been so impressed and warm! I returned the battery because the original one didn't heat as promised but a new one was quickly sent out. I told them they needed to hurry with the replacement because I was spoiled and couldn't live without it!”

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Posted 7 months ago

“The men’s slippers & the unisex boots are a huge hit for my husband & sister”

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Posted 7 months ago

“My daughter wears this vest pretty much every day of winter in New England. It keeps her warm while she is at the barn and stays charged the whole time. Highly recommend for equestrians!”

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Posted 7 months ago

“Hadn’t got to wear yet. But family members have one and they love it”

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Posted 7 months ago

“This is my second purchase for vests. I don't like a collar so it was nice to find one that didn't have one. I would have preferred black, but it only came in grey. Please make those in black or navy. I'm in homes with no heat and the midwest winters can be freezing. It's great to turn on when I need it. I would suggest sizing up since the battery makes the waist fit much smaller.”

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Posted 7 months ago

“The best-heated vest ever !! The vest is extremely well made. The battery is high quality and lasts for a very long time.”

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Posted 7 months ago

“The battery in my vest lasted for only 13 months. I called for a replacement battery and was told it was under warranty for only 1 year. I had to buy a new one. I will never buy anything from ororo again. I do not recommend this company. Look elsewhere.”

Helpful Report

Posted 7 months ago

Hi SALVATORE, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to contract us if you need any other assistance.

Posted 7 months ago

“I absolutely love my Ororo heated vest. It is easy to use and charge. I love the 7 zones and 3 heat settings. I highly recommend it!”

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Posted 7 months ago

“I am disappointed with the fit and design of this vest. I ordered a S and exchnaged for an XS. Even the XS is TOO BIG! I am 5'2" , standard petiite body type. This vest is too long and will not fit under a shorter ski jacket. It hit too low on the hips. Also the battery back is poorly placed against the upper hip making it unconfortable. It should be around the back or in the mid waist area.”

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Posted 7 months ago

Hi Claudia, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“Horrible seam quality. The first pair of pants pockets separated after the first washing. The pants were replaced, and the new pants lasted an entire 4 hours before the pockets developed holes. WORTST QUALITY EVER. OVERPRICED AND HORRIBLE”

Helpful Report

Posted 7 months ago

Hi Jeff, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“Good customer service, helped make everything right. Thanks.”

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Posted 7 months ago

“Excellent coat. I’d been looking for a coat that would check all my. Idea, and I found it!”

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Posted 7 months ago

“Bought the original vest. Fantastic product. It was a bit pricey, but it was well worth it. Gives me the right amount of warmth weather I be running chores, working, driving in very cold weather, or even around the house so I can turn the heat down a bit. I love the Ororo vest.”

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Posted 7 months ago

“Bought a second battery for my Christmas present vest. Works great and provides all day heating of the vest.”

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Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews