ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,400 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 4 star review on 9th November 2026

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a glove that wouldn't stay on and it was replaced right away. Excellent service.”

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Posted 7 months ago

“Batteries for the vest seem to last only about one season, at best. That's pretty poor perfomance for a battery these days.”

Helpful Report

Posted 7 months ago

Hi Thomas. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. Our customer support team will be happy to assist you further—please feel free to reach out to support@ororowear.com with your order details. Thanks for your patience and for choosing ororo.

Posted 7 months ago

“Customer service on point. Received my order quick but vest was too small. Exchange is on the way! So excited”

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Posted 7 months ago

“Great! Thanks for best”

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Posted 7 months ago

“Fast response and fast replacement”

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Posted 7 months ago

“ORORO Wear is the greatest thing sence sliced bread. I am 75 yrs young and wear it to work on cold days. They (employees) laugh at me BUt I am waerm all day on my 10 hour shift. I love this Ororowear and thank goodness you finially have wemens heated pants.”

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Posted 7 months ago

“Very prompt helpful process exchanging my gift of a vest to a smaller size .”

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Posted 7 months ago

“Awesome customer service, I would definitely recommend this company.”

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Posted 7 months ago

“I love my vest but the mini 5k battery would not fully charge after 2 weeks of use. Customer service was great. I returned my battery with the prepaid label they sent me. They should be sending me a replacement battery soon.”

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Posted 7 months ago

“Great vest! I liked mine so much that I just bought a second one.”

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Posted 7 months ago

“This is my second men's vest. I have the golf vest and decided to add one that provides more warmth for the heavy winter period. Works great and really appreciate the 7 zones.”

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Posted 7 months ago

“I bought 2 vests for my daighter and son in law who commute to NYC everyday. They told me how much they love the vests and how it made the commute on cold days much better!”

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Posted 7 months ago

“I love my. ororowear vest. I only wish I had gotten it sooner. It allows me to keep my thermostat lower. I also enjoy it walking around so light and so warm.”

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Posted 7 months ago

“I so wanted these to be great. Two major problems: 1. The battery is big and feels clunky when you are skiing. 2. They kept my fingers warmer than without heat but ONLY on the highest setting and the highest setting runs the battery out by lunch time. So on a cold Vermont January skiing? Nope. Total disappointment. I bought some cheap Kinco mittens with liners and I am better off.”

Helpful Report

Posted 7 months ago

Hi Douglas, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your comments about battery bulk and overall performance while skiing, and we’ll share them with our product team for review and future improvements. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 7 months ago

“Great product for a great price. (purchased through the outlet) This fit is a little snug but is comfortable.”

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Posted 7 months ago

“Love the products especially the team working behind the scenes- amazing customer service!”

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Posted 7 months ago

“great customer service, ships quickly, and the quality is excellent!”

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Posted 7 months ago

“Game changer. Hands down.”

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Posted 7 months ago

“I love the jacket that I have. It’s great for the cold months and trying to stay warm. Howver, the button has a mind of its own and it switches to the different legels of heat or will shut off on its own.”

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Posted 7 months ago

Hi Emily, thank you for your feedback. We’re glad to hear you love the jacket. Our customer service team is actively working on resolving this for you. Thanks for your patience and for choosing ororo.

Posted 7 months ago

“Fit perfectly and heats perfectly. Super warm. Game changer!”

Helpful Report

Posted 7 months ago

ororowear.com is rated 4.2 based on 3,400 reviews