ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,976 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product!”

Helpful Report

Posted 1 month ago

“I love my vest it’s slightly too small and I can’t return or exchange it”

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Posted 1 month ago

“Love my ororo products. I wish they would offer more big and tall in their catalog.”

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Posted 1 month ago

“My wife loves it I just wish it had a carrying bag like mine did about 8 years ago. I guess you don’t put them in anymore.”

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Posted 1 month ago

“I purchased this vest for hunting . The back pad heat works great. I wish it had a heat zone in the chest as well . Has good battery life on medium heat to get you through 6 hours of tree stand time .”

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Posted 1 month ago

“Great item Great fit Great comfort”

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Posted 1 month ago

“I ordered a large and it was too small. They exchanged it for an XL and paid for the shipping both ways. Excellent response and quick shipping with UPS. Thank you very much. Vest is wonderful.A+A+”

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Posted 1 month ago

“These gloves do not keep your hands warm even on the highest setting. Don’t waste your money.”

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Posted 1 month ago

Hi Judith, I’m so sorry to hear that the gloves didn’t keep your hands as warm as you expected. We truly appreciate your feedback and will share your comments with our product development team as we continue to improve our heating performance. Thank you for giving our product a try.

Posted 1 month ago

“Absolutely love my vest! I am out in the cold in the barn with our horse and this vest heats me up and keeps me warm. My favorite part is the neck. It’s amazing!! Would highly recommend this brand to everyone I know. I had previously ordered a different brand of heated jacket and there is no comparison. Ororo is hands down a quality brand!”

Helpful Report

Posted 1 month ago

Hi Christine, thank you for your review! We're thrilled to hear that your vest is keeping you warm while you spend time with your horse. It’s great to know that you love the heated collar design! Your recommendation means so much to us, and we appreciate your kind words. Stay toasty!

Posted 1 month ago

“I love your products but they are a little on the high price wise.”

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Posted 1 month ago

“Excellent vest! Battery life is spot on. This vest delivers as promised.”

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Posted 1 month ago

Hi Timothy, we’re sorry to hear that the battery didn’t perform as expected. Our customer service team will be reaching out to help troubleshoot the battery issue and make sure everything is working properly for you. Thank you for your understanding and patience.

Posted 1 month ago

“This is my second Ororo vest and did not disappoint. Not only is it warm in all the right places, but also it is attractive enough that I have worn it just because it goes with my outfit. I would suggest buying a second battery, especially of your like me and have to be outside for ling periods spectating my children's fall sports. A must buy for anyone who hates to be cold!”

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Posted 1 month ago

Hi Laura, thank you for your review! We're so glad to hear that your ororo vest is keeping you warm and stylish. Your suggestion about the extra battery is spot on, especially for those long outdoor events. We appreciate your support and recommendation!

Posted 1 month ago

“Since this is a Christmas gift it has not been given or used as of yet, so we'll have to wait to give a review.”

Helpful Report

Posted 1 month ago

“The product is everything I thought it would be”

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Posted 1 month ago

“Well I have yet to receive my replacement battery. But I am sure thats more to blame with the postal service and not you guys.”

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Posted 1 month ago

Hi Rodney, we’re very sorry for the delay. Thank you for your understanding, and I checked that it is currently in transit to the next facility. Our customer service team will contact you and follow up on the situation. Thank you for your patience, and we’ll keep you updated until this is fully sorted out.

Posted 1 month ago

“I now have 2 vests and a scarf - love these and always recommend this brand only! My favorite is sale, discounts and “open box”!!”

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Posted 1 month ago

“Ororo honored their warranty and paid half of my replacement heated vest. They deducted around $75 for the new battery.”

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Posted 1 month ago

“Fits comfortably. Warms appropriately”

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Posted 1 month ago

“Wanted to try you company since some friends have your products but was unable to exchange the vest for a smaller size. I would never recommend your company since I have no idea of the quality.”

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Posted 1 month ago

Hi Susan, we’re truly sorry for the disappointment and understand how frustrating it must be. Our open-box items are not eligible for exchanges or returns, as clearly noted on the product page. However, brand new, unworn items with tags can be returned or exchanged within 30 days, and for Toasty Club Members, our holiday return window is extended until January 15th, 2026. We truly appreciate your feedback and hope you’ll consider giving ororo another try in the future.

Posted 1 month ago

“Ordered the jacket and was excited to try it out. The back part is not really heating up , wish it would get as warm as my vest. Love the color, outside material so soft.”

Helpful Report

Posted 1 month ago

ororowear.com is rated 4.3 based on 1,976 reviews