ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a gift exchange and we appreciated the courtesy and timely manner in which we recieved our item.”

Helpful Report

Posted 7 months ago

“The vest is awesome! It keeps me warm and wear very well. I do have 2 complaints. First, the heat feels bulkier than I expected. I know I ordered a “puffer style” vest but it feels unnecessarily bulky. Not a deal breaker. 2. I strongly dislike the placement of the battery pack. It sits right at my hip bone and is uncomfortable. It’s a nuisance and I always know it’s there. For over $200 for the vest (with my medical discount), I expect a better design. I don’t have a suggestion on where a better appt for the batter would be, but located right at the hip is not the place for me. Overall a great vest and does its job.”

Helpful Report

Posted 7 months ago

Hi Tonya, thank you for sharing your detailed feedback. We’re glad to hear the vest keeps you warm and performs well overall. We understand how the bulk and battery placement can feel uncomfortable, and we truly appreciate you taking the time to share these insights. Your input is valuable, and we’ll continue working to improve our product design and overall experience. Thanks again for choosing ororo.

Posted 7 months ago

“the heated vest is so comfortable and warm I wear it all day on low and it lasts at least 10 hours.”

Helpful Report

Posted 7 months ago

“I purchased the Ororo Womens 5-zone Hooded Heated Jacket after wearing the Ororo 4-zone Heated Vest for several weeks and enjoying every minute of warmth. The heated jacket is comfortable, well-made and heats all 5 zones well. However, I think the jacket is a bit short, hitting at the hip rather than a couple of inches longer. Also, the battery pocket is located at the jacket front than in the vest's left side toward the back. Also, the vesgt has a convenient smaller battery pocket in the larger packet so it doesn't move back-and-forth so much. I like the Ororo brand and the heating technology, but I'm not sure I would purchase this particular jacket again.”

Helpful Report

Posted 7 months ago

Hi Betty, thank you for sharing your detailed feedback. We’re glad to hear you’ve been enjoying the warmth and that the jacket performs well across all heating zones. We also appreciate your thoughtful notes on the length and battery pocket design—this kind of input is very helpful, and we’ll continue working to improve our products. Thanks again for choosing ororo and for taking the time to share your experience.

Posted 7 months ago

“Game changer!!!”

Helpful Report

Posted 7 months ago

“I mostly shop on my iPhone not a PC. Links sometimes are slow to respond on a cell phone”

Helpful Report

Posted 7 months ago

Hi Tony, thank you for sharing your feedback. We truly appreciate you letting us know, and we’ll continue working to improve the mobile shopping experience. Thanks for your understanding.

Posted 7 months ago

“I bought the Ororo heated coat and absolutely love it. It heats up quickly, keeps me warm even in really cold weather, and the battery lasts longer than I expected. Super comfortable and well made — definitely worth it”

Helpful Report

Posted 7 months ago

“Love, Love, Love my vest. I work for the post office and have it on every day. The heated pockets are the best. Already have 3 others at the post office that have purchased one from me saying how great they are!!!!!”

Helpful Report

Posted 7 months ago

“I bought the jacket for my daughter and she loves it except that it runs small. So buy one or two sizes up depending on how you like it to be. She loves the heating zones. It keeps her nice and toasty!”

Helpful Report

Posted 7 months ago

Hi Bonnie, thank you for sharing your feedback! We’re glad to hear your daughter loves the jacket and the heating zones, and that it keeps her nice and toasty. We also appreciate the helpful sizing note. Thanks again for choosing ororo.

Posted 7 months ago

“Womens gloves are impossible to get on with the battery in. It takes 2 people to put them in and be able to use them. I ordered a medium and I have small hands. The vest , men’s gloves , and socks are all 5 star.”

Helpful Report

Posted 7 months ago

Hi Christa, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry it didn’t meet your expectations. We truly appreciate you taking the time to let us know, and we’ll continue working to improve our products. Thanks for your understanding.

Posted 7 months ago

“Love my Ororo heated jacket! So glad I purchased it and had it for this winter’s arctic blast. I purchased extra batteries to make sure I can stay toasty warm if the power goes out.”

Helpful Report

Posted 7 months ago

“The womens vest is very stylish and a nice material. It is not bulky, so my wife can wear it under her ski jacket very comfortably. She has worn it around the house and out alone. She likes the heat up around the shoulders and neck especially. She does find that the very bottom is a tight fit and she is of average built and weight, I hope that when she is sitting that the bottom of the zipper will not have too much stress on it. I think a snap at the bottom would have relieved h concern. The battery last long and she likes it very much.”

Helpful Report

Posted 7 months ago

Hi Michael, thank you for sharing your thoughtful feedback. We’re glad to hear your wife enjoys the style, comfort, and warmth—especially around the shoulders and neck—and that the vest works well both indoors and under her ski jacket. We also appreciate your note about the fit at the bottom and the zipper design; that kind of input is very helpful, and we’ll continue working to improve our products. Thanks again for choosing ororo.

Posted 7 months ago

“Layering for a trip to the subarctic & saw this jacket on the Today show & decided to give it a try. Perfect- even without battery, it is very warm. Cold days, I’m toasty warm! I ordered an extra battery for just in case continuous use as needed and the charger for a better complete charge. Also bought 2 more jackets for family members . Sizing needs to be addressed as does company contact for information.”

Helpful Report

Posted 7 months ago

“My husband loves his jacket and wears it all the time. It is attractive and very warm.”

Helpful Report

Posted 7 months ago

“I am not as happy with my jacket as I am with vest.It doesnt seem to warm me enough like the vest does.”

Helpful Report

Posted 7 months ago

Hi Helen, thank you for sharing your feedback. We understand how disappointing this can be, especially when you’ve had a great experience with the vest. Heating performance can vary by style and is also affected by factors like the heat setting, environment, and layering. We truly appreciate you taking the time to let us know. If you have any questions, please feel free to contact our customer service team for further assistance. Thanks for your understanding.

Posted 7 months ago

“battery was malfuncting very difficult with service. stop treating customers as theives”

Helpful Report

Posted 7 months ago

Hi John, thank you for sharing your feedback. We understand how frustrating this experience can be, and we’re sorry it didn’t meet your expectations. Our customer service team is following up on this and will continue working with you to provide support. We appreciate you taking the time to let us know and thank you for your patience.

Posted 7 months ago

“Picking out correct battery could be a little more clear”

Helpful Report

Posted 7 months ago

“Great product! Very worm and comfortable.”

Helpful Report

Posted 7 months ago

“As much as I love my coat & vest, I would never order from the sale/outlet again. I clicked on an item & was sent a different jacket. The return option would have cost me more than ordering the fleece jacket at full price. So I moved on to Weston.”

Helpful Report

Posted 7 months ago

Hi Patti, thank you for sharing your feedback. We understand how frustrating this experience can be, and we’re sorry it didn’t meet your expectations. We truly appreciate you taking the time to let us know, and we’ll continue working to improve our overall shopping experience. Thanks for your understanding.

Posted 7 months ago

“The zippered pocket broke after a few times wearing the jacket and customer service never responded to my many inquiries very disappointed me and mine won't be returning customers”

Helpful Report

Posted 7 months ago

Hi Timothy, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry for the experience. Our customer service team is currently following up on this and will assist you. Thanks for your patience and understanding.

Posted 7 months ago

ororowear.com is rated 4.2 based on 3,205 reviews