ororowear.com Reviews

Name: ororowear.com
Rating: 4.25

4.3 Rating 1,985 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor quality; just a piece of felt w a battery in a pouch that is too small; it never warmed up even after 10 minutes waste of money”

Helpful Report

Posted 1 month ago

Hi Julie, we’re truly sorry to hear that the product didn’t meet your expectations — we completely understand how disappointing that must be. Our customer service team will reach out to you shortly to help troubleshoot the heating issue and ensure everything is working as it should. Thank you for your patience.

Posted 1 month ago

“Very happy with my new fleece! I wore it to walk the dogs and it was very warm. Fit is a little loose but that works well if you need another top underwear. Customer Service was very helpful.”

Helpful Report

Posted 1 month ago

“I still have not received my money back from my return and it has been a week since they got it.”

Helpful Report

Posted 1 month ago

Hi Victoria, we’re truly sorry for the delay with your refund — we completely understand how frustrating that must be. Our customer service team is expediting the process to make sure your refund is issued as soon as possible. Thank you for your patience and understanding.

Posted 1 month ago

“Love it love it”

Helpful Report

Posted 1 month ago

“Sizes run small.”

Helpful Report

Posted 1 month ago

Hi Barbara. We’re sorry to hear that the sizing felt smaller than expected. We’ll share your comments with our product development team to help improve the accuracy of our size guide and ensure a better fit in future designs. Thank you for sharing your feedback.

Posted 1 month ago

“It is not warming. I bought the most expensive jacket but it doesnt give enough heat.”

Helpful Report

Posted 1 month ago

Hi Joey, we’re truly sorry to hear that the jacket didn’t feel warm enough — we completely understand your disappointment. Please kindly note that heat perception can vary depending on personal sensitivity and layering, but we’ll share your feedback with our product development team to further enhance the warmth and performance in future designs.

Posted 1 month ago

“Great fit. Super warm. Highly recommend.”

Helpful Report

Posted 1 month ago

“Very happy with the sweat jacket. Very happy with on how it heats up.”

Helpful Report

Posted 1 month ago

“I placed an order and in less than one week it was delivered. I was extremely pleased with the exception that half of the order was not complete. I made contact with customer service and in less than 24 hours my credit card was refunded. Great customer service!! I will do business with them again!”

Helpful Report

Posted 1 month ago

Hi Kathy, thank you for your kind review! We're so glad to hear that your order arrived quickly and that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again soon!

Posted 1 month ago

“Appears to be just as advertised. Good price. Looks nice and is comfortable.”

Helpful Report

Posted 1 month ago

“Not sure , this is a Christmas gift for my daughter .”

Helpful Report

Posted 1 month ago

Hi Tina, thank you for your review! We appreciate you considering our product as a gift for your daughter this Christmas. If you have any questions or need assistance as the holiday approaches, please don't hesitate to reach out. We hope she loves it!

Posted 1 month ago

“i generally dont like crocs but i decided to give them a try since they were so cheap in price. i really like them bcz my feet are so swollen i cant put on my sneakers.”

Helpful Report

Posted 1 month ago

“I did this survey yesterday. Thought maybe you where sending me a promotion so I could order two more vest”

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Posted 1 month ago

“Wonderful my wife loves it!”

Helpful Report

Posted 1 month ago

“I love it! I just wish I would’ve ordered a large instead of x-large”

Helpful Report

Posted 1 month ago

“It was never recieved I was at a meeting got home at 8:15 no package Please 102 Rt 23C Tannesville,NY 12485”

Helpful Report

Posted 1 month ago

Hi Patricia, we’re so sorry to hear that your package hasn’t been received — we completely understand how concerning that must be. Our customer service team will reach out to you shortly to investigate the situation and make sure your order is properly delivered. Thank you for your patience and understanding.

Posted 1 month ago

“I’m honestly so disappointed. I ordered the green bomber jacket and it came with a stain on the sleeve. They sent me a replacement and the replacement had a bigger, more noticeable stain in the same location. Since reporting the second stain, customer service has not gotten back to me. I usually love ororo but this is a super upsetting lack of quality control.”

Helpful Report

Posted 1 month ago

Hi Karyn, we’re truly sorry for the experience you’ve had with your orders — we completely understand how frustrating it must be. Please rest assured that our customer service team is expediting your case and doing everything possible to resolve it as quickly as we can. Thank you so much for your patience and continued trust in ororo.

Posted 1 month ago

“I love the coat and can't wait to test it against winter's bluster!”

Helpful Report

Posted 1 month ago

“Shipped quickly, and the order was correct.”

Helpful Report

Posted 1 month ago

“Christmas gift so don’t know yet.”

Helpful Report

Posted 1 month ago

ororowear.com is rated 4.3 based on 1,985 reviews