ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1. Sizing is poor. I am average size of 5'10" and 170 lbs. 1XL was far too tight and cuff with battery barely went over shirt sleeve. 2XL was comfortable but fingers an inch too long. Cuff with battery barely went over ski jacket. 2. Heating was very nice indoors. Skiing in single digits into teens, Icould not tell they were on. 3. Very nice leather. Too bad the issues could not be resolved.”

Helpful Report

Posted 7 months ago

Hi Kenneth, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

“This is my second jacket. The heated pockets and color appealed to me. The instructions weren't helpful because of the location of the "on" button. I would have liked the pocket heaters to remain higher when the heat is automatically reduced.”

Helpful Report

Posted 7 months ago

“Great vests for outdoor activities!”

Helpful Report

Posted 7 months ago

“I have been pleased with products; however must return the love liners as husband does not like, he is very difficult to please. I think thery are wonderful, but to large for me? This means returning the accesory's with them.”

Helpful Report

Posted 7 months ago

“This was a gift for my daughter who is ALWAYS cold and wanted it.”

Helpful Report

Posted 7 months ago

“Well I will rate hopefully better when I get my exchange. My gloves were too big... brand new and at first they said they wouldn't take them back. Then they agreed to take them back. $99 gloves and it cost me $51 to send them back for exchange. So we will see. I couldn't believe I couldn't do an exchanage for a smaller size... I wrote to them a day after I recieve the incorrect sizs. OMG..”

Helpful Report

Posted 7 months ago

“I love this vest and never want to take it off! It fits true to size. I am 5'11", 150# and the medium fits great. I wear mediums in most women's clothing with the exception of sizing up to large for comfort. I am glad I did not size up since this fits great even over a light sweater. The heat is amazing!!”

Helpful Report

Posted 7 months ago

“The heated leather gloves are wonderful. I’m just wondering why, why, why wouldn’t you make the cuffs large enough to fit comfortably over coat sleeves like every other glove? You either have to put the coat sleeve over the gloves, and then you can’t get to the controller, or the sleeves are bunched up at the wrists. As a life long skier, I have had a multitude of gloves over the years and ALL of them fit over my coat sleeves. While I love the comfort and warmth of these that is the criticism I have. And it’s a pretty big one.”

Helpful Report

Posted 7 months ago

“I bought a coat for my wife after I have had a Ororo vest and coat. But I ordered the wrong size. I can tell you that exchanging could not have been easier and more hassle-free. Excellent products and incredible customer service.”

Helpful Report

Posted 7 months ago

“I bought a vest and for some reason the battery wasn’t charging as it should ! I made a call to the company and they explained what may be the problem and sent me a gift certificate to get what I may need to fix the problem! I had my doubts but this worked and the problem was solved! Thank you so much Ororowear! Love my vest! Will be wearing this many times”

Helpful Report

Posted 7 months ago

“I purchased a long coat and it arrived just in time for the frigid weather we were having. I was able to be outside and stay warm. It’s wonderful.”

Helpful Report

Posted 7 months ago

“Very responsive customer service. When my battery failed, they were quick to replace it. I love my ORORO vests! Best purchase I ever made!”

Helpful Report

Posted 7 months ago

“You guys are awesome! Thank you so much I accidently ordered the wrong sizw and calked right back and yougot it exchanged to the right suze before shipping it! What a blessing you all are! Thank you again Kyoko/Joyce”

Helpful Report

Posted 7 months ago

“Love the jackets, vest and gloves purchased! All products are top notch!!! A definite buy!”

Helpful Report

Posted 7 months ago

“I love everything I bought and everything fits as it should.”

Helpful Report

Posted 7 months ago

“Love all your heated gear, but I would definitely prefer heated pockets in the jacket!”

Helpful Report

Posted 7 months ago

“Very warm and comfortable jacket. Not a bad price.”

Helpful Report

Posted 7 months ago

“Gloves look ok but too small. I thought 2XL would be big enough but not so. I'll give them away as a gift.”

Helpful Report

Posted 7 months ago

“I love your products!”

Helpful Report

Posted 7 months ago

“We had delivery problems with our order; but, CS responded promptly & kept us informed.”

Helpful Report

Posted 7 months ago

Hi Shirley, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us if you need any assistance. We are always here to help :)

Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews