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ororowear.com Reviews

4.2 Rating 3,116 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I love my vest, works perfect every time. Fit is as decribed.
Helpful Report
Posted 5 months ago
My wife loves her heated vest. Great quality and great value. Customers service has been excellent.
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Posted 5 months ago
The only thing is that the first jacket didn't work Then I had to pay over 15 dollars to send it back when it was the company's falt
Helpful Report
Posted 5 months ago
Hi Cheryl, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry it didn’t meet your expectations. Our customer service team is currently following up on this, and we’ll continue working to improve our return and exchange experience. Thanks for your patience.
Posted 5 months ago
Gave this vest to my granddaughter for Christmas. She loves it and wears it everyday going to her college classes!
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Posted 5 months ago
Warm and reliable gloves and socks. I appreciate ororo products each time I use them on a cold day
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Posted 5 months ago
The vest is warm and comfortable. I only ever use it on the lowest heat setting, it truly provides enough warmth and the battery lasts all day. I wish the battery was smaller and in a different location.
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Posted 5 months ago
Hi Ismael, thank you for your review! We’re glad to hear the vest is warm and comfortable. We also appreciate your suggestion, and we’ve shared your feedback with our product team. Thanks again for choosing ororo.
Posted 5 months ago
Bought it for my wife she loves it.
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Posted 5 months ago
I ordered the wrong size garment. I contacted Ororowear as to the best way to exchange the item. They got back to me immediately and solved the problem in a very timely manner. I wouldn’t hesitate to order from them again.
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Posted 5 months ago
Love these heated mittens with internal gloves! They work perfectly!
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Posted 5 months ago
Terrific purchase! Comfortable and keeps me toasty in sever outdoor conditions!
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Posted 5 months ago
I love the quilted vest that I got, especially the warming zone around the neck! Keeps me so toasty warm. My only complaint is that the batteries don’t come with a charging block. My Apple charging blocks don’t work to fully charge the batteries and neither do other random charging blocks. Luckily my spouse had gotten a vest about a year ago, which did come with a charging blocks, so at least we have that. Apparently Android based charging blocks work according to my nephew, to whom I gifted a vest before I realized he might not be able to charge it. This seems like an issue that should be addressed
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Posted 5 months ago
Hi Janet, thank you so much for your kind review! We’re glad to hear you love the quilted vest, especially the neck heating zone. Regarding the charging block, since many customers already have compatible chargers at home, we no longer include one in the package as part of our effort to reduce waste. You can use an existing compatible charging block to charge the batteries. Thanks again for your understanding and choosing ororo.
Posted 5 months ago
heated gloves dont work and cannot be returned other item are great
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Posted 5 months ago
Hi Bob, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry it didn’t meet your expectations. We recommend reaching out to our customer service team for further assistance. Thanks for your patience.
Posted 5 months ago
As always, everyone who received their Orono apparel love it!!!
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Posted 5 months ago
I love this jacket Had a minor problem with the vest zipper but the folks at Ororo were able to help resolve ti's issue in a timely manner.
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Posted 5 months ago
I've purchased vests for just about every member of my family - except myself. I finally got my own vest and I absolutely love it! In fact, sometimes I'm too warm (which is OK by me). I should never have waited so long to buy a heated Ororo vest. My only "issue" is that the battery sits right at my hip bone making it a tad tighter. I'd like the battery to be a bit higher, closer to the waist. Not a complaint, just for consideration .
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Posted 5 months ago
The quality is excellent and feels like a luxury to have a heated jacket! Loving it for dog walks or just heating up before getting in a cold car. I just wish the jacket with was about an inch longer. I have a short torso and still feels just a tad short but will totally buy more from Ororo
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Posted 5 months ago
Hi Erin, thank you so much for your kind words! We’re thrilled to hear you’re loving your heated jacket. We truly appreciate your suggestion, and we’ll continue working to improve our products. Thanks for choosing ororo.
Posted 5 months ago
I bought this as a gift for my son-in-law and he is very happy with it. It was originally for work but he wears it for any outside activity !
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Posted 5 months ago
I like the item. Only problem is the size is a little too big. I'd sent 2 or 3 emails asking about sizing but didn't get an answer before I ordered it.
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Posted 5 months ago
Hi Katherine, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry for the experience. We truly appreciate you taking the time to let us know, and we’ll continue working to improve our customer service. Thanks for your understanding.
Posted 5 months ago
I ordered a medium zip up sweatshirt. I am 5'10". The sweatshirt fit me well around my torso, but the arms were too short by several inches. I don't want to size up to a large, b/c then the torso part would be too baggy, and it would not feel warm against my body. Bummer. Maybe if you're tall, consider just getting a vest or something without sleeves.
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Posted 5 months ago
Hi April, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. We truly appreciate your input, and we’ll continue working to improve our products. Thanks for your understanding.
Posted 5 months ago
My husband has worn it non stop. Love it!
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Posted 5 months ago
ororowear.com is rated 4.2 based on 3,116 reviews