ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,402 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 4 star review on 9th November 2026

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife is really enjoying the vest!!”

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Posted 8 months ago

“I love love my heated Ororo vest! I live in the Northeast and every day is a heated vest day! Your customer service is phenominal, I can't say enough! I will be a customer for life!”

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Posted 8 months ago

“I'd love to give this company a good review. However I am struggling with their customer service. I recieved the first vest but it was too large so I exchanged it. The exchange took almost two weeks. That's ok but the new one they sent me the battery doesn't work. It won't charge. Customer service has demanded that I send them a video of me trying to charge it. Come on how hard is it to plug a battery into a usb charger? So after three nights of charging using different cables and plugs I sent a video. Their response was to please take another video and use the cord provided (I had used the original cord when first attempting to charge the battery). I am now two weeks in to a vest I can't use and still no help from customer service. You would think buying a $200 vest it would at least work.”

Helpful Report

Posted 8 months ago

Hi Gregory, thank you for sharing your experience. We’re truly sorry for the frustration this has caused. Please rest assured that our customer support team is currently following up on your case and working toward a resolution. We appreciate your patience and the opportunity to make this right.

Posted 8 months ago

“The replacment battery I ordered for my Amsterdam Gloves works OK but is too expensive. But, it was hard to find it amongst multiple options on website and it is too expensive. And, now I need to bite the bullet and order another as the older one ony charges ~ 2 lights.”

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Posted 8 months ago

Hi Jim, thank you for sharing your feedback. We’re glad to hear the replacement battery is working for your Amsterdam Gloves. We understand your concerns about the difficulty navigating the options on the website. Your comments have been shared with our team as we continue working to improve both product clarity and overall value. Thanks for choosing ororo.

Posted 8 months ago

“My wife can’t stop talking about how much she loves her heated vest. She wears it everywhere. I’m sure I’ll get one on Father’s Day”

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Posted 8 months ago

“I purchased the medium glove and it for well for a small person at 5ft tall. But the battery pack is huge and on the wrist which made it really healed to bend my hand, they should have put it on the back of the hand if possible. Otherwise it worked for 5 hours or so on high til they died. I would probably get the mittens if I was able to return them, I didn’t realized I purchased and open box item which was not refundable or exchangeable.”

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Posted 8 months ago

Hi Tracy, thank you for sharing your detailed feedback. We appreciate your thoughtful comments about the battery placement and flexibility—insights like this are very helpful and have been shared with our team as we continue refining our designs. Thank you for choosing ororo.

Posted 8 months ago

“This is everything I need to cross country ski in. Nothing bulky - just a warm vest over a long sleeve wool shirt!”

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Posted 8 months ago

“Easy to navigate, no problems”

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Posted 8 months ago

“My nephew was very happy to get a heated vest as he works in the cold”

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Posted 8 months ago

“Absolutely love my new hearted hoodie! It's great for going to movie theaters that are freezing cold.”

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Posted 8 months ago

“Very good mitts at a reasonable price that keep my hands warm and are great for winter activities.”

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Posted 8 months ago

“Love this vest! I selected this one for the heated pockets and lower back heat, and both work great! I am a dog person, and wear this to my dog performance events and it keeps me warm.”

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Posted 8 months ago

“MY WIFE LOVED THE HEATED JACKET I PURCHASED. PRICE WAS REASONABLE, QUALITY APPREARS GOOD. TOOK A WHILE TO SHIP, BUT NOT TERRIBLE.”

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Posted 8 months ago

“I rarely write reviews but I love this product so much. It keeps me warm inside and outside. I chose the best for this reason. And I love the brown color of the vest.”

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Posted 8 months ago

“Just the vest I’ve always wanted! Practical and fashionable. I’ll be looking for more apparel from Ororowear!”

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Posted 8 months ago

“The S raincoat is great and I will enjoy it as Spring comes to our area.”

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Posted 8 months ago

“Purchased both the wall battery charger and the usbc to usb -c cable. Both arrived right on time. I tested the battery wall charger and seems to work just fine. I bought these as backup since I recently misplaces my original charging cords and was so frustrated I bought new ones immediately. I found the misplaced cords, but still glad I now have backup! It was on sale so it was my lucky day!”

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Posted 8 months ago

“Received the ladies heated vest as a Christmas gift. Love it!”

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Posted 8 months ago

“I ordered a medium and it fits much too large, and the battery keeps turning off”

Helpful Report

Posted 8 months ago

Hi Katharine, thank you for your feedback. We’re sorry to hear the medium fit much larger than expected and that the battery is turning off. Please rest assured that our customer support team is following up to help review the battery concerns. Thanks for your patience and for choosing ororo.

Posted 8 months ago

“This was a Christmas present for my daughter. She loves it!”

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Posted 8 months ago

ororowear.com is rated 4.2 based on 3,402 reviews