ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I hate the cold, I don't do well. But I need to be outdoors. I'm an Assistant Scoutmaster for a Troop. I'm a boy mom for baseball playing booys. It's a necessity. I needed something to keep me warm. I'm quite happy with my coat. It heats up nicely. I just wish I ordered a smaller size, it's quite big. I wanted to wear layers under it, but it's even bigger than that. Next time I know!”

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Posted 7 months ago

“Bought a vest, too big for me. Tried to exchange for a smaller size, because it was on sale, they refused to exchange. Disappointed.”

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Posted 7 months ago

Hi Brian, thank you for your review. We are sorry if it doesn't fit. It is noticed that the item you ordered is a final sale product. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

“I received my vest for Christmas. I have worn it to clear snow and even to golf! The vest gets nice and warm and stays warm for hours. I especially like the warmth on the back of my neck and in the pockets.”

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Posted 7 months ago

“Nice jacket and works great. Only thing is i ordered a size bigger and glad i did. They run small”

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Posted 7 months ago

“Too hard to put on by myself. The places I need the patch are on my lower back and neck. Unless, my wife is around it is too complicated.”

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Posted 7 months ago

Hi Oran, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

“The heaters work great, but the actual glove design does not work for downhill skiing. The cuff will not fit over a cold weather ski jacket arm, making the glove useless you can get it inside your ski jacket arm. At that point, you cannot easily access the heat control. Customer service was made aware of this problem and did not offer any kind or refund or credit toward a future purchase of a better designed glove. That is bad business. Mark”

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Posted 7 months ago

Hi Mark, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us if you need any other assistance.

Posted 7 months ago

“I like the 7 zone vest I ordered. I have a question regarding equipment for charging. I sent a message on the website and have left two messages on the phone, since the recording says you are always to busy to pick up. Not happy with customer service, but so far am liking the vest.”

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Posted 7 months ago

Hi Colleen, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further.

Posted 7 months ago

“Great quality quick service I recommend everyone !!”

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Posted 7 months ago

“I am very pleased with the vest and gloves. There are good quality and handsome. I did have to change sizes and the customer service was excellent. Everything was done via email.”

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Posted 7 months ago

“I was assisted by Luke in customer support. He was excellent. He treated me with extreme care. I am a novice to the battery operated vests. Altho I have three , I was not aware of the alot of the tech information. Luke toook the time to help me anytime I needed help.”

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Posted 7 months ago

“Vest and extra battery came extremely fast. My wife is happy with her second heated vest.”

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Posted 7 months ago

“Hi I ordered 3 jackets One for my daughter in law and two for me. I got one black and one red one she got a red one. The 3x is to small fore me I am a 2x to3x but these are small. My daughter in law is a 2x and hers is small. I need to return mine for a 4x or I can give her my red one and return her 2x with my black 3x. Pleas let me know how to do this Thank you Camille Gama.”

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Posted 7 months ago

Hi Camille, thank you for your review. Sorry to hear that it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any further assistance. We are always here to help :)

Posted 7 months ago

“Just as expected from picture.”

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Posted 7 months ago

“Haven't received”

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Posted 7 months ago

Hi Paul, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“Terrific products and customer service!”

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Posted 7 months ago

“I have not received my purchase.”

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Posted 7 months ago

“Received vest as ordered. Everything worked as expected. Order process thru receipt of order went great as expected. Thank you !!!”

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Posted 7 months ago

“I have been very pleased with my Ororo vest. It was a perfect fit and very pleased with its quality. My wife has owned an Ororo vest for a couple years and I decided to get my own. Very warm and comfortable.”

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Posted 7 months ago

“great apparel and great customer service. Had a two year old product that they upheld the warrenty with no problems.”

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Posted 7 months ago

“I had high hopes for this heated scarf as my wife is always cold and I thought this scarf would add significantly to the hand warmers she uses. The scarf does warm up however just barely. It does warm up a bit to the touch but you'd have to wear it right next to your skin. If my wife is wearing a turtle neck or similar she just can't feel any warmth from it.”

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Posted 7 months ago

Hi Charles, thank you for your review. Individual sensitivity to temperature can vary, and some people may require more warmth to feel comfortable. While our apparel may be functioning as intended, personal preferences and external factors can affect how warm it feels. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews