ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

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ororowear.com 5 star review on 12th July 2026

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ororowear.com 5 star review on 5th July 2026

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443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vest is exceptional definitely worth the price and it’s very comfortable and very durable and just very good quality”

Helpful Report

Posted 7 months ago

“I own 4 Ororo heated vests and 1 pair of heated socks and have bought many more as gifts. Their products are top notch. I love that their products are machine washable and the batteries can double as phone chargers too!”

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Posted 7 months ago

“My husband loves his jacket. So much so that even though he feels it is a little small he won't return it to get a bigger size. It would take too long.”

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Posted 7 months ago

“My coat has a broken zipper! cannot find ororo number to get a return”

Helpful Report

Posted 7 months ago

Hi Samantha, thank you for sharing your feedback. We understand how frustrating this can be. Our customer service team is currently following up on this and will assist you further. Thanks for your patience.

Posted 7 months ago

“I tell everyone about my heated vest. I have had mine over five plus years. I love the vest. I like wear the vest under my coat so it stays close to my core. Just bought the mini battery for backup. I walk dogs. The vest helps keep me core toasty warm in the winter. Thank you for a great product.”

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Posted 7 months ago

“Vest arrived without a battery! Emailed company and they quickly resolved the problem by shipping a battery! Vest fits perfect and is very warm! Thank You so much!”

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Posted 7 months ago

“great quality and heats up very well! love it!”

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Posted 7 months ago

“you sent me a bad batter and then i sent it back to get a replacment bettery and they never sent it to me.”

Helpful Report

Posted 7 months ago

Hi Gavin, thank you for sharing your feedback. We understand how frustrating this can be. Our customer service team has already followed up regarding the replacement and is currently waiting for your response so we can move forward. Thanks for your patience.

Posted 7 months ago

“Worked with customer service to fix an issue… knowledgeable, professional and just worked until it was completed in a very timely manner”

Helpful Report

Posted 7 months ago

“These seem to be built ok but for me they only get the backs of my hands kind of warm and my fingers still get cold. Good news is my ororo heated vest still works great.”

Helpful Report

Posted 7 months ago

Hi Lee, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. We truly appreciate your input and will continue working to improve our products. If you have any questions, please feel free to contact our customer service team for further assistance. Thanks for your understanding.

Posted 7 months ago

“I bought this for my daughter and she loved it. She does home health care visits and said it keeps her warm going from place to place.”

Helpful Report

Posted 7 months ago

“I received my heated vest and the battery was faulty.i called customer service and they didn’t help me one bit. I had to order a new battery and it cost me $70 through Amazon. Not happy at all about this.”

Helpful Report

Posted 7 months ago

Hi Tania, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry for the experience. Our customer service team will follow up with you to review what happened and see how we can assist. Thanks for your patience.

Posted 7 months ago

“Ororo's website is easy to navigate and answered all my questions. Ordering was also easy and delivery was prompt and arrived as promised. I returned an item and that process was super efficient. Ororo made it very easy. Thank you!”

Helpful Report

Posted 7 months ago

“Great jacket. Much heavier then I thought it would be”

Helpful Report

Posted 7 months ago

“This was a birthday gift for a dear friend. The intended use was for skiing and dog walking. She absolutely loves it! We bought the 7K battery bc of a few reviews mentioning disappointment with the 5K mini charge. She found the 5k sufficed for a day of skiing on medium setting. She turned it off in the lodge to prolong the use.”

Helpful Report

Posted 7 months ago

“I have had your vest for two years love it on most days I am wearing it even under heavy coats I use it as a base layer. I ordered a set of gloves hoping for the same result. Not so much they do not keep my fingers warm and I am not sure I am a fan. I am a responder who is out in the cold more than I like to be. The thought was this product would work as well as the vest not so much.”

Helpful Report

Posted 7 months ago

Hi Arthur, thank you for sharing your feedback. We understand how disappointing this can be, especially given how well the vest has worked for you. Heating performance can vary depending on factors like the heat setting and environment. We truly appreciate you taking the time to share your experience, and if you have any questions, please feel free to contact our customer service team for further assistance. Thanks for your understanding.

Posted 7 months ago

“This battery does not last long at all and takes 2 hrs to charge”

Helpful Report

Posted 7 months ago

Hi there, thank you for sharing your feedback. We’re sorry it didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. Please feel free to contact our customer service team so we can help check this and assist you further. Thanks for your understanding.

Posted 7 months ago

“Absolutely AWESOME product and the Customer Service is incredible! HIGHLY RECOMMEND!!!!”

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Posted 7 months ago

“Great products, organized for easiness with a smooth shoping experience”

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Posted 7 months ago

“Being warm is priority for me and with my new Ororo heated vest, I am warm! I normally don't have to put a coat on with it as it keeps my core toasty warm, which warms me all over. I love the colors offered too. Most other brands only offer black. I'm really happy with my Royal Blue vvest and get lots of compliments. I also enjoy that it is light and not bulky like most vests. I normally wear large. It appears to be made small as the Large is a bit snug on me. I may have to order an XL. Thanks! deb”

Helpful Report

Posted 7 months ago

Hi Deborah, thank you so much for your wonderful review! We’re thrilled to hear your heated vest keeps you warm and comfortable, and that you’re loving the royal blue color and lightweight design. We also appreciate your sizing feedback—it’s very helpful. Thanks again for choosing ororo and for sharing your experience.

Posted 7 months ago

ororowear.com is rated 4.2 based on 3,205 reviews