ororowear.com Reviews

Name: ororowear.com
Rating: 4.31

4.3 Rating 1,328 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,328 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressive communication system and very prompt service. Wife loves the vest.”

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Posted 8 months ago

“I love my Ororo vest! And the customer service is excellent… they definitely stand by their products. My vest stopped heating after two years and it was quickly replaced.”

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Posted 8 months ago

“Was taking a trip to Chicago and this jacket was perfect!! Size was just right and still had a little room for a sweater underneath”

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Posted 8 months ago

“Love the vest but it doesn’t seem to be as warm as my original black down vest ?”

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Posted 8 months ago

“I love my Ororo stuff! I’ve had my vest for, I think, 4 years now and works just as good. I have purchased or have received as gifts, many more items and I love them all. Customer service was outstanding as well.”

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Posted 8 months ago

“Love the product.”

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Posted 8 months ago

“My girlfriend bought me an Ororo jacket for Christmas this year. I love it! I live in Minnesota and we get some of the coldest weather around. I wear my jacket for removing snow to going grocery shopping. I would highly recommend this product to anyone.”

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Posted 8 months ago

“I purchased the Parker jacket and when o received it the battery would not hold a charge so I videoed it plugged in and they send me a replacement which still does not hold a charge. I would not recommend this brand when there are so many others that work”

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Posted 8 months ago

Hi Robin, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 8 months ago

“Ororo definitely came through. I ordered a heated sweater and the first one that was ‘delivered’, I did not receive. As frustrated as I was.. after speaking with customer service they generously sent out another package in which I did receive. The sweater itself is comfy and did justice for my husband who worked outdoors.”

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Posted 8 months ago

“Great Service and great prices”

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Posted 8 months ago

“we love our vests.”

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Posted 8 months ago

“I apologize but I cannot write a review. The product I brought I sent to my brother and he retunred it as he did not wish it. I acquired your name from I man I worked with. What I can say was that it was very easy dealing with you on the return. I sent you an email about the item. Shortly after I received the return info. My brother put the item in the mail. The next day I received an acknowledgement that you had received it and the following day you informed me it had been credited to my account. Thank you! If I ever have a reason to buy this product again ororo will be teh company I go to.”

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Posted 8 months ago

“The quality of the jacket is amazing. The jacket is warm without the heating. The jacket is a great motivator to walk my dog on very cold mornings. Personally I think the neck area is too hot, especially if you don't have a scarf or something protecting the neck area. I'd love/prefer the pockets to be warmer.”

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Posted 8 months ago

“I recieved their jacket for Christmas, though it was defective. I was able to exchange it without any problems. Their customer service was great! And their heated Jacket is A-mazing!!! Just need a backup battery! 😊”

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Posted 8 months ago

“Great product Keeps me warm in the winter months I absolutely love it”

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Posted 8 months ago

“I have both the heated vest and clocks. They're really comfortable and warm”

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Posted 8 months ago

“Comfortable, heats up quickly, and comfortable, appears well made. Low setting doesn't add much, battery does add some weight when putting on, but not that noticeble once wearing. Would be nice if the outside pockets had zippers to close.”

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Posted 8 months ago

“I love them, easy to use, good battery life and most importantly they keep my fingers comfortable”

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Posted 8 months ago

“Love it! Just the right amount of warmth.”

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Posted 8 months ago

“These gloves keep my hands warm. I just don’t like the split inside the gloves, very uncomfortable. I think one part of the glove is for the index finger and the other part is for the rest the fingers. Very awkward. I recommend them if the inside doesn’t bother you. I just need to get used to it.”

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Posted 8 months ago

ororowear.com is rated 4.3 based on 1,328 reviews