ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,205 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 17th August 2026

Hannah T

ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an extra battery for my heated jacked which I love wearing outside on cold nights while I’m sitting with my outdoor cat. It’s fabulous and keeps me toasty warm.”

Helpful Report

Posted 7 months ago

“Very helpful. Even though I had purchased a non returnable item, they graciously agreed to exchange it for a different size. My only additional cost was one way shipping. I'm looking forward to using my new heated vest in the coming week. For the moment their service has been great. No complaints!”

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Posted 7 months ago

“Good quality vest. Heating sections worked very well. Bought a second vest for my wife.”

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Posted 7 months ago

“Great for 3hrs on max heat”

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Posted 7 months ago

“Product are great keep me nice warm”

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Posted 7 months ago

“The items I purchased (socks and pouch) work very well as advertised. One word of caution the socks run large. I am a size 11.5 and the large socks are longer (toe to heel) than I would like. ALSO SOCKS ARE NOT RETURNABLE.”

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Posted 7 months ago

“Customer service is top notch! That goes a long ways for me nowadays. Products are great and will not disappoint.”

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Posted 7 months ago

“Was a gift for our forever cold daughter. She LOVES this jacket and her co workers loved it too. So they are ordering items too. Ps: they live in Chilly Vermont!!”

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Posted 7 months ago

“Love my new Purple Ororo. The quality is wonderful. Wish I had ordered a size smaller, this one fits bigger than the black ones I have. Encouraged friends to get an Ororo vest they are terrific! Iwear one of my vests every day all day.”

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Posted 7 months ago

“Love your products! They keep me safe and warm when I'm out doing the things I love to do (usually with my dogs).”

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Posted 7 months ago

“Love this jacket. It has saved me so many times this season. Highly recommend to anyone!”

Helpful Report

Posted 7 months ago

“Barely any heat produced for Scarf, avoid these products. Gloves, never made a finger warm at all. No Support for warranty claim, check gloves the moment you get them, only have a 30 day warranty. brand new gloves pruchased in August, opened box in January brand new, no heat but light would turn on- company said low to little heat is normal and wouldnt admit my gloves were broken. was offered 20 bucks off to buy a new pair, no thank you.”

Helpful Report

Posted 7 months ago

Hi Marc, thank you for sharing your feedback. We understand how frustrating this experience can be. Our customer service team has already followed up on this and is actively assisting. Thanks for your patience and understanding.

Posted 7 months ago

“My husband is thrilled with his heated vest!!wears it when having walk the dog in this freezing temps. I may need one as well!!!”

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Posted 7 months ago

“Excellent product. Heats up fast. Love the neck warmer.”

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Posted 7 months ago

“All perfect. Well made, well designed, very reliable products”

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Posted 7 months ago

“Great vest even for people who aren’t ice fishers. It’s delicious indoors for people with cold intolerance or sore backs. Our visiting daughter who lives in the tropics borrowed my vest and lived in it, saving heating costs for us. Really!”

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Posted 7 months ago

“Had a problem with this battery, took a little "twisting" , but the second customer service representative sent a replacement ,and all is good, now. I like the heated vest,”

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Posted 7 months ago

“Great vest Thank you”

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Posted 7 months ago

“I had bought two quick charge Ororo batteries through Amazon. Both charged the first 3 times then wouldn’t charge after that. I contacted Ororo and they replaced both batteries in short order. So far I am on the second charges of the new replacements and they seem to be working as they should. Super pleased with Ororo customer service.”

Helpful Report

Posted 7 months ago

“My Ororo vest overall is ok. Material seems to be good good quality. Battery doesn’t last as advertised. I compared to a Temu heated product I purchased, I feel priced to high for product.”

Helpful Report

Posted 7 months ago

Hi Bridget, thank you for sharing your feedback. We’re sorry it didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. Feel free to contact our customer service team at support@ororowear.com if you need further assistance. and they’ll be happy to assist. Thanks for your understanding.

Posted 7 months ago

ororowear.com is rated 4.2 based on 3,205 reviews