ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Right now I have to rate my experience as 1 star, because even though ororo received my return item in perfect condition which has been acknowledged, ororo has not shipped out my replacement item yet, and it has been almost 2 weeks. Will revise this review if/when I get my replacement vest.”

Helpful Report

Posted 7 months ago

Hi Ralph, thank you for your review. It is noticed that the replacement is on the way to you and we believe it will arrive soon. Please feel free to contact us at support@ororowear.com if you need any further assistance.

Posted 7 months ago

“Product is good, but was disappointed when the wrong product was shipped to me (I received a woman's vest instead of the men's vest I ordered) and had to go through the hassle of exchanging it.”

Helpful Report

Posted 7 months ago

Hi Leslie, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our team for further improvements. Please feel free to contact us if you need any other assistance.

Posted 7 months ago

“This is my 2nd pair of gloves. The new battery lasts so much better than the original design. It is a bit difficult to wedge the battery into the glove pocket, however it is well worth it!!!!!”

Helpful Report

Posted 7 months ago

“The first jacket I ordered was too small. This was alos the case for a friend who odered a jacket, so I believe the sizing runs small. The return for an exchange was easy. I was emailed a return shipping label, and dropped off the package. I was able to track the return shipping and Ororno notified me when they recieved the returned item. The larger sized jacket was shipped out quickly. The new jacket fits well, but I haven't used it yet because there has been an unusual streak of very warm weather in the 30's/40's and I don't need a heated jacket for those temperatures. But colder weather is on the way!!!”

Helpful Report

Posted 7 months ago

“I live in the mountains of Colorado and on those super cold days the heated vest and gloves are a must. I can’t imagine life without them. I even use the vest while I’m doing my warmups before my workout. Just gives that extra warmth and heat I need to get my body ready to move. Best purchase ever.”

Helpful Report

Posted 7 months ago

“I have been waiting to hear back from you for a few days now. I have to exchange my Electric vest and long for one the right size to come. Please tell me how to do this.”

Helpful Report

Posted 7 months ago

Hi Mary, thank you for your review. It is noticed that one of our customer service specialists is helping you with the exchange process. Please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“the website has a lot of information and products. Decent descriptions and info. Some of the product descriptions, though, have not given adequate information. Sometimes it is a little difficult to find what Im looking for, but a decent website. Frustrating sometimes, as when product offerings change price when they are put into the cart. a few calls to customer service have been required to try and work these issues out. Though customer service can't always figure it out, the have been helpful and sincere in their efforts”

Helpful Report

Posted 7 months ago

“Purchased for a friend. She is always cold and thought this would be nice for her to have on hand whenever needed. She was very pleased and I don't think she took it off for hours, even inside her home. Size fit her perfectly and I loved the fabric and cut for her.”

Helpful Report

Posted 7 months ago

“Worst customer service I’ve ever experienced. It’s the end of January and I’m still waiting on a new vest since the one I purchased for a Christmas gift was defective.”

Helpful Report

Posted 7 months ago

Hi Jen, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 7 months ago

“I like the products, however I'm not sure on the Queen hard warmer. I bought it for barn work when it's sub 20, but my hands do not fit in it with medium weight gloves. I have not tried it with riding gloves yet, and am considering returning it. The quality is fine, but I need to be able to put my hands in it with some level of gloves on, and was worried that the other siz3 would be too bulky for working in the barn.”

Helpful Report

Posted 7 months ago

“Loved the Buffalo gloves. Perfect for sitting through cold football games”

Helpful Report

Posted 7 months ago

“I love my new heated coat!!”

Helpful Report

Posted 7 months ago

“Well made jacket/hoodie. Battery size is nice don’t really notice it in the jacket. Used in 25 degree weather for 6 hours on medium. Going to get another one for my wife.”

Helpful Report

Posted 7 months ago

“My grandson loves his sweater. He wore it the following day after receiving it.”

Helpful Report

Posted 7 months ago

“Very helpful with my battery”

Helpful Report

Posted 7 months ago

“Perfect for stargazing on cold nights”

Helpful Report

Posted 7 months ago

“Excellent customer service. And what a great product. The heat generated is impressive and long lasting. Bought that one for my wife. A golfing version would be welcomed!”

Helpful Report

Posted 7 months ago

“Returned item.”

Helpful Report

Posted 7 months ago

Hi Cheryl, thank you for your review. We are sorry to hear that you have returned the item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“Absolutely love this jacket. Not only does it keep you warm. It’s super cute & stylish!”

Helpful Report

Posted 7 months ago

“Great product quick to respond with warranty thanks again for the warm socks.”

Helpful Report

Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews