ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,976 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 23rd December 2025

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This vest is the 3rd product I've bought from orroro. I have a coat and a jacket that already wore the zipper out. This vest is to replace the jacket. It is my favorite product yet! I love that the neck is heated and the pockets. I'm very happy with my purchase.”

Helpful Report

Posted 1 month ago

Hi Jayson, thank you for your fantastic review! We're delighted to hear that the vest has become your favorite product and that you’re enjoying the heated neck and pockets. We truly appreciate your support and are glad to have you as a loyal customer.

Posted 1 month ago

“I have purchased three vests for my family. very happy. Waiting now for a refund on one vest as my wife purchased it without telling me. Ozoro is working on refund. (Do not need two) and I would highly recommend this company for quality and company support.”

Helpful Report

Posted 1 month ago

Hi George, thank you so much for your positive review! We’re thrilled to hear that you and your family are enjoying the vests. We understand the mix-up with the refund and appreciate your patience as we work to resolve it. Your recommendation means a lot to us!

Posted 1 month ago

“Only moderately happy with my fleece vest. Shipping and delivery was on time. Liked fit and quality of the garment. Heating levels are anemic and my vest loses power before my gold round ends. Probably would not purchase again for the price asked.”

Helpful Report

Posted 1 month ago

Hi Virgil, we’re really sorry to hear that the heating performance didn’t meet your expectations — we completely understand your disappointment. Our customer service team will reach out to you shortly to help troubleshoot the battery and heating function to make sure everything is working properly. Thank you for sharing your experience and for giving ororo a try.

Posted 1 month ago

“Buddyyyy!!! If I knew how good the 7k battery was, I would’ve bought it right from the start!”

Helpful Report

Posted 1 month ago

“This sweater is so soft and warm! It's my new go-to sweater for this season. I'm on the taller side as a woman and purchased a medium, and that was perfect for an oversized GenZ look on me. Definitley size down if you want it more fitted.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your amazing review! We’re so glad to hear that you love the softness and warmth of your new sweater! It sounds fantastic on you with that oversized look. Thanks for the helpful sizing tip as well! Enjoy your cozy season ahead!

Posted 1 month ago

“Love my coat so much I bought one for my husband and a sweatshirt for my self. If you’re wondering if you’d like, you will”

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Posted 1 month ago

“I really like ororo's products, and customer service. My best purchase so far has been my heated vest. It was perfect for days on the ship during my crusie to Antartica, and has been great for chilly winter mornings driving with the top down here in Arizona. My only negative comment is that there items seem to run small. I have learned that the hard way after a few returns and exchanges.”

ororowear.com 5 star review on 9th November 2025

Helpful Report

Posted 1 month ago

Hi Deidre, thank you for your wonderful review! We're so glad to hear that you're enjoying your heated vest, especially during your incredible trip to Antarctica and those chilly drives in Arizona. We appreciate your feedback regarding the sizing and will take it into consideration. Happy to have you as a valued customer!

Posted 1 month ago

“Shipping was very quick on this order. Quality, style, comfort are nice. The only thing that I can see that needs improvement if possible is the size or shape of the batteries.”

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Posted 1 month ago

“Great jacket material very durable!”

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Posted 1 month ago

“I love my new battery.”

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Posted 1 month ago

“I can't really give a review yet. Have not been cold enough to use them yet. They did come in a timely manner.”

Helpful Report

Posted 1 month ago

Hi Mark, thank you for your review! We appreciate your feedback and are glad to hear your order arrived on time. We hope you get the chance to try out the products soon and that they perform to your expectations when the colder weather hits. If you have any questions or need assistance, feel free to reach out!

Posted 1 month ago

“Very poor quality; just a piece of felt w a battery in a pouch that is too small; it never warmed up even after 10 minutes waste of money”

Helpful Report

Posted 1 month ago

Hi Julie, we’re truly sorry to hear that the product didn’t meet your expectations — we completely understand how disappointing that must be. Our customer service team will reach out to you shortly to help troubleshoot the heating issue and ensure everything is working as it should. Thank you for your patience.

Posted 1 month ago

“Very happy with my new fleece! I wore it to walk the dogs and it was very warm. Fit is a little loose but that works well if you need another top underwear. Customer Service was very helpful.”

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Posted 1 month ago

“I still have not received my money back from my return and it has been a week since they got it.”

Helpful Report

Posted 1 month ago

Hi Victoria, we’re truly sorry for the delay with your refund — we completely understand how frustrating that must be. Our customer service team is expediting the process to make sure your refund is issued as soon as possible. Thank you for your patience and understanding.

Posted 1 month ago

“Love it love it”

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Posted 1 month ago

“Sizes run small.”

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Posted 1 month ago

Hi Barbara. We’re sorry to hear that the sizing felt smaller than expected. We’ll share your comments with our product development team to help improve the accuracy of our size guide and ensure a better fit in future designs. Thank you for sharing your feedback.

Posted 1 month ago

“It is not warming. I bought the most expensive jacket but it doesnt give enough heat.”

Helpful Report

Posted 1 month ago

Hi Joey, we’re truly sorry to hear that the jacket didn’t feel warm enough — we completely understand your disappointment. Please kindly note that heat perception can vary depending on personal sensitivity and layering, but we’ll share your feedback with our product development team to further enhance the warmth and performance in future designs.

Posted 1 month ago

“Great fit. Super warm. Highly recommend.”

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Posted 1 month ago

“Very happy with the sweat jacket. Very happy with on how it heats up.”

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Posted 1 month ago

“I placed an order and in less than one week it was delivered. I was extremely pleased with the exception that half of the order was not complete. I made contact with customer service and in less than 24 hours my credit card was refunded. Great customer service!! I will do business with them again!”

Helpful Report

Posted 1 month ago

Hi Kathy, thank you for your kind review! We're so glad to hear that your order arrived quickly and that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again soon!

Posted 1 month ago

ororowear.com is rated 4.3 based on 1,976 reviews