ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,124 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Women's Heated Thermolite® Parka, it is warm without turning on the heat and very comfortable in the coldest temperatures with the heat on. I love the inner stretch storm cuff, keep the sleeves in place and the cold out. It was a great choice for me!!!”

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Posted 7 months ago

“Warmth, style and your little secret is what i experienced when purchasing the heated vest..have been an advocate to family and friends who ask me anout the light”

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Posted 7 months ago

“I LOVE Ororo products!!!❤️❤️❤️❤️ I have a vest a jacket a hoodie and now a raincoat!”

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Posted 7 months ago

“Plastic connector between seat and back cushion broke on the first use of heated stadium seat. User is not overweight - item unusable as is.”

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Posted 7 months ago

Hi Mary, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact our support team at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“I ordered a heated vest. It was too small. The sorority team stays on top of it and were very helpful I really like me new vest that fits properly.”

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Posted 7 months ago

“The cuff on the gloves are too small to fit over my jacket and too big to fit under. I will send them back. Quality is very good, they just don’t seem to work for what I need.”

Helpful Report

Posted 7 months ago

Hi Richard, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

“Short battery life. Could not keep my hands warm at max level at 20* F”

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Posted 7 months ago

Hi Ken, thank you for your review. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“I have the dual-zoned jacket and love the extra warmth I am getting on my arms. Even without the heat on, the jacket is nice and toasty and the hood is quite useful. I also like that I can zip it off if I want to. Have found the jacket to be of high quality and nice construction. The customer service folks are very helpful and very responsive.”

Helpful Report

Posted 7 months ago

“I'm discouraged as the heaters are not very warm and I purchased them because the discription show the thumb is heated but it is not.”

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Posted 7 months ago

Hi Mike, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

“Women’s sizes run small. More trouble than it’s worth I threw away the box or I would return. I have a coat I haven’t worn and a vest that’s too small, nothing spectacular”

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Posted 7 months ago

Hi Sabrina, thank you for your review. Sorry for the unhappy shopping experience. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“I absolutely love my heated vest. It warms up immediately and cools off just as quick. Because of this high quality heated vest, I can be outside on longer walks and my dogs love that too, so they say thanks. Keep up the good work.”

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Posted 7 months ago

“The outerwear heated vest is great. The medium fits perfectly over a sweatshirt. It’s keeping me warm while doing my outside activities. Thanks for making a great product!”

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Posted 7 months ago

“I hate to write a negative review, but the coat I ordered was way too small for a 2XL. I normally wear an XL but had read reviews that said they run small so I ordered a 2XL. This isn't even close to that. Its a shame because it was a very cute jacket and I loved the yellow color. Ended up buying a much cheaper 2XL "Chinese" brand off Amazon and it fits large but I will keep it. I did keep the Ororo heated gloves I bought, because they were final sale. I would not particularly recommend them because the part that fits over your wrist and holds the batteries is SO long it goes halfway up my arm. So, its difficult to get THEM on and even more difficult to get a coat OVER the gloves.”

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Posted 7 months ago

Hi Sheri, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

“Great quality products! Would highly recommend.”

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Posted 7 months ago

“I could be a spokesperson for Ororo! I researched a lot of heated vests before purchasing my first vest…the zipper has just recently gone on that first vest, I now have three vests. I wear one at work, in a barn ,and it has held up with the rigors of barn work. The other I have for other occasions and running errands. All of my family members have Ororo wear as well and now many of my riding students and family members do as well. Keeps us warm while riding horses and being in the barn. Have also used it as a “heating pad” so to speak when I have had issues with tight muscles. My vest is a game changer!”

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Posted 7 months ago

“After looking through the materials accompanying my shipment -moronically passing by the comments under the photos/diagrams- I had to contact Ororo to aske a question regarding the onboard lights and the rep very gently indicated that my "malfunction" should have been addressed in those materials. VERY embarrased!!! So... A) your rep deserves a statesmanship award for not laughing out loud; B) your rep could be the poster child for "customer service reps" who freaking know the meaning of the term; C) While chuckling along with my self-deprecatory attemps at humor regarding my reading comprehension skills, I never once got the feeling that she was laughing AT me, merely along with me; so D) I will return to Ororo for future warm wear needs. Sincerely, -Ric Rowe Jacksonville, Illinois”

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Posted 7 months ago

“I recieved an ororo heated jacket for christmas 2004from my son and it works extreemly well after 1 month. It heats great, and automatically goes to a lower setting once I feel hot. Don't know how it does this but it should help with the battery power. My only concern is the pocket that the battery goes into. it seem like a light weight material that my fray with the weight of the battery in it all the time. I've had this issue with other jackets where the material will fray then rip. Time will tell if this is the case.”

Helpful Report

Posted 7 months ago

Hi Mark, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.

Posted 7 months ago

“Women's Heated Chevron Quilted Vest: I absolutely love the 2-way zipper! L.O.V.E. LOVE. LOVE. the zipper! You should have it on all of your vests, jackets and coats. The top of the zipper needs to be covered though, the zipper scratches my neck and under my chin when I am moving in the vest. The lighter-weight material is also a bonus. The pockets should always have zippers on them; with the zipper pulling down to close the pocket. I am afraid I will lose things out of these pockets. The neck is nice, but could be nicer if lined with fleece or another soft material. I have to wash this every other time I wear it because when I sweat the current materials get sweat marks when really the item is not dirty at all. And, again, cover the top of the zipper. More color choices, please! I have referred so many people to your site and products, I should be getting a commission. Thanks for keeping us warm, GF Momma in Indiana”

Helpful Report

Posted 7 months ago

“I regret buying them. The cuff is very uncomfortable, and won't close all the way if you're wearing a jacket or have a watch. The outer shell really doesn't fit over the inner liner at all, and if you do manage to squeeze it on the cuff of the shell turns off the inner liner more often than not. They're not terribly warm, unless you put big mittens over the outside to try to keep the heat in. I often was checking to see if the liner had turned itself off or not. Just to be clear, the outer shell is not heated. The batteries die so fast. 4 hours is the best I've gotten out of them, but on high it's more like 2 to 3 hours and I need them on high if I want to have not numb hands. The touch screen feature almost works, but the tips of the fingers fit so poorly that you have to sort of use the corner of the glove tip to try to type and it doesn't work very well. I also need these for outdoor work, and because the shell doesn't fit on I was trying to use the liners without the shell and the fingertips are already starting to show damage after the very first time I wore them. I've had them for 2 weeks now, and it is true that heated gloves are better than non-heated gloves, and I don't know how they compare to other heated brands, but overall I'm really disappointed.”

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Posted 7 months ago

Hi Rowan, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 7 months ago

“It is not as warm as I expected after reading many reviews. That being said it does add some warmth. Warmth is more noticeable on the back not front.”

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Posted 7 months ago

ororowear.com is rated 4.3 based on 1,124 reviews