ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,859 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I wanted and have used it everyday since I received it. The vest are useful in the SportsDomes, out and about with daily errands. Bought one for my husband too.”

Helpful Report

Posted 2 months ago

“Nice fit, very warm and clear directions.”

Helpful Report

Posted 2 months ago

“Was really excited to get the heated gloves with the inner / outer combo depending on use case. I measured my hands and ordered the size according to the sizing charts. I am disappointed with the fit. The hand/fingers are really tight and it's difficult to get the inner glove onto my hand even without the heating component in the wrist. With it, it's even tighter and more dificult to get my hand into and out of the gloves. I have other Ororo products and I've been highly satisfied with them but (so far) quite disappointed with the gloves.”

Helpful Report

Posted 2 months ago

Hi Bob, thanks for taking the time to share your feedback. We understand how disappointing it can be when the fit isn’t as expected. If you’d like to explore a return or exchange, please contact our customer service team and they’ll be happy to assist. Your comments on sizing are appreciated, and we’ll continue working to improve our sizing guidance and product fit. Thank you for sharing your experience.

Posted 2 months ago

“I cannot write a review as I never received the fleece jacket I ordered. At first ororo was trying to help me track it but after sending them the information they requested i have not heard anything further.”

Helpful Report

Posted 2 months ago

Hi Cynthia, thanks for letting us know. We’re sorry to hear about this experience and understand how frustrating it must be. Our customer service team is currently expediting the review and follow-up on your case and will continue to assist as a priority. Thank you for your patience.

Posted 2 months ago

“No one is responding to the exchange that I was promised from Nicole. She told me that Vinnie will be in touch with me so we can make the exchange. Now Nicole is not responding to my emails and Vinnie has not acknowledged me. I don’t know how to get in touch with Vinnie and have asked how to do so to no avail. Poor customer service.”

Helpful Report

Posted 2 months ago

Hi Kathleen, thanks for letting us know. We understand your concerns and apologize for the inconvenience this has caused. Your exchange request is being followed up on, and our customer service team will continue to assist. Thank you for your patience and understanding.

Posted 2 months ago

“GREAT PRODUCT HAVE BEEN USING ORORO FOR LAST 4 YEARS NO PROBLEMS”

Helpful Report

Posted 2 months ago

“I purchased these jackets for My husband and daughter for Christmas and they are thrilled! I should’ve gotten one for myself!”

ororowear.com 5 star review on 4th January 2026

Helpful Report

Posted 2 months ago

“Gave it as a gift and it was very well received”

Helpful Report

Posted 2 months ago

“I enjoy the concept of a heated vest while skiing and it does help. However charging the battery takes more than 4 hours (more like 6 or 7) and even when fully charged it switches from the hot (red) setting to medium ( white) setting within the first 3 minutes. I have this same problem with the gloves. I am concerned the vest will not last long at this rate and wonder if it is defective”

Helpful Report

Posted 2 months ago

Hi Carole, thanks for sharing your experience. We understand your concern based on what you’ve described. Please reach out to our customer service team so they can assist with reviewing this and help investigate further. Thanks for your patience.

Posted 2 months ago

“Customer service was extremely helpful and accommodating helping me with a sizing problem. Thank you for all of your help.”

Helpful Report

Posted 2 months ago

“Great Sweater Jacket. my husband really enjoying it for the winter when he has to do work outside.”

Helpful Report

Posted 2 months ago

“I got one for my husband and of course got one for myself. We Love them!!! Vickie Elmore”

Helpful Report

Posted 2 months ago

“G”

Helpful Report

Posted 2 months ago

“The item I ordered said it would arrive by Dec. 22nd. On Dec 26th I emailed and was told they didnt know what the issue was and asked if I could wait 3 more business days and they would solve the issue. 6 more business days later and no item and no reply back.”

Helpful Report

Posted 2 months ago

Hi Dylan, thanks for taking the time to leave a review. We understand your concern regarding the delay. Our customer service team is actively following up to assist. Thank you for your patience and understanding.

Posted 2 months ago

“Not thrilled my finger tips still freeze with the heated gloves. And they are extremely bulky. I wanted them for horse riding on trail but they are too thick to feel the reins.”

Helpful Report

Posted 2 months ago

Hi Helena, thanks for taking the time to leave a review. We appreciate your feedback on warmth and fit, and we’ll continue refining our products to better support different use scenarios. Thank you for sharing your experience.

Posted 2 months ago

“Awesome service department, bought a jacket that was to small, emailed customer service followed their directions and received my exchange.”

Helpful Report

Posted 2 months ago

“Patience seems to be paying off. Our several other reviews, I ordered 1 size bigger than indicated, but still initially struggled to get a hand wearing a liner into the outer glove. After 3-4 wearings, it's getting better though. KEY -- It's sooo nice to spend time outside in 20 degree Ohio and not have numb or painful hands! On a 10 degree day I found the high setting too warm. The 3-in-1 is a bit bulky and I have to take the outer glove off for anything requiring dexterity, but objective #1 seems fulfilled so far”

Helpful Report

Posted 2 months ago

Hi Mark, thanks for sharing your detailed feedback. We’re glad to hear the gloves are keeping your hands comfortable in cold conditions and that the experience has improved with use. Your insights on fit, warmth, and usability are appreciated. Thank you for taking the time to share your experience.

Posted 2 months ago

“Love all the products I have purchased to date! Sizing spot on, warmth is perfect!”

Helpful Report

Posted 2 months ago

“Got as gift for brother inlaw who works in frigid factory in winter. Loves the coat.”

Helpful Report

Posted 2 months ago

“Coat fit to size very nice looking and warm”

Helpful Report

Posted 2 months ago

ororowear.com is rated 4.2 based on 2,859 reviews