Company has sent two defective vests, shipped un-requested products to me, and ghosted me, rather than rightfully give my wife her refund for the vest she tried to get me. Whole process gave me time to think about how dumb this idea is. Relying on battery power for cold protection is a terrible idea. If it dies unexpectedly you could get hurt. Anyway yeah, this has been the WORST customer service experience in my life.
6 months ago
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