Brought two Ultraguage's from Orranje end of Oct19, when I unboxed them one had a cracked screen, I msg them before Christmas where they asked me to return the damaged one for a replacement which I did, but this was sometime after due to Christmas/Holiday Aboard/illness (Covid 19). Anyway someone at their address had signed for the item but they claimed it was none of their staff and refused to offer me a replacement or refund, as this was over 90 days I could not claim from Paypal and as I only sent it 1st class signed for (as it was broken) the most I can get back from Royal Mail is £20. I won't be using Orranje again and have complained direct to Ultraguage about this, had this been my own company I would have taken it on the chin it's not a lot of money it's more about the principle of looking after your customers. If you want an Ultraguage just buy direct from them in the states, may cost a few extra £ but at least you know you'll be looked after should you have any problems.