Generally had a great experience with the company. I saw the shoes were on sale so I had to buy them. However, the shoebox was taped up, which I found weird. They were nicely packaged, each shoe was in its own individual bag, I'm guessing to stop it from being damaged. However, there was a small damage on one of the shoes, so small in fact, I just slathered on some black shoe dye, to paint it the same colour. It was a shame it was a bit damaged, but it didn't bother me that much to return them since I could fix it myself. Honestly, I would buy from them again. The payment process was a breeze, and it arrived really quick, I think 2 days after I ordered it.