Ordered a costly arrangement with 3 birds of paradise as the centerpiece. The morning of the delivery, they called to say they only had one stem out of the three and that they would replace with something else… When I explained that I had ordered that arrangement specifically for those 3 exotic flowers, the lady took on a very rude condescending tone and kept cutting me off saying that they would replace with something else. When the arrangement was received the one and only bird of paradise was barely showing. Anyways, Ive ordered many arrangements in the past and can honestly say the customer service was subpar and the arrangement didn’t reflect the cost. I won’t be ordering from there again.