A terrible customer experience! I ordered 3 yabby nets from this company. I waited 2 weeks and hadn't received an order update. I then emailed customer support asking when the order would be dispatched. They advised they didn't have stock (even though it was advertised as in stock). I said if it wasn't dispatched by the end of the 3rd week i wanted a refund. I followed up again at the end of the 3rd week and they said it was arriving at 4pm the next day. This didn't happen and I said refund me this is crazy. Have a look at the reviews doing the rounds... Working in their customer service team must be a total nightmare...