Outback Equipment Reviews

Name: Outback Equipment
Address: 1/24, Lensworth Street,, Coopers Plains
Rating: 4.25

4.3 Rating 5,663 Reviews

80 %

of reviewers recommend Outback Equipment

4.3

Based on 5,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outback Equipment 5 star review on 24th November 2024

452

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent but not happy with the turn around of my product I had it in the mail the following day but I’m still waiting to receive it so not happy on the dispatch side Tom in customer service was very good the rest of the team let him down Thanks Robert Doherty”

Helpful Report

Posted 16 hours ago

“I ordered a battery monitor/charger, the correct model came on time and is working well. The whole transaction process went well, no issues.”

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(Coopers Plains, 4108) - Posted 21 hours ago

“Bought frying pan and pot set good quality, great price”

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(Coopers Plains, 4108) - Posted 3 days ago

Hi there, Thanks for the fantastic 5-star review! We’re thrilled to hear that you’re enjoying the quality and value of your frying pan and pot set. Your satisfaction means the world to us, and we hope to see you back for more gear soon. Cheers!

Posted 1 day ago

“Have brought gear online aswell as visiting Acacia Ridge store & had no dramas at all Cheers”

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(Coopers Plains, 4108) - Posted 4 days ago

Hi Gavin, Thanks for the awesome 5-star review! We're so glad to hear that your experiences, both online and at our Acacia Ridge store, have been smooth sailing. Your support means a lot to us, and we can’t wait to see you again. Cheers!

Posted 4 days ago

“Prompt service, good pricing and had the product needed.”

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(Coopers Plains, 4108) - Posted 4 days ago

Hi Ian, Thank you for the amazing 5-star review! We're so pleased to hear that you experienced prompt service and found the pricing and product availability to your satisfaction. Your support means a lot to us, and we can’t wait to serve you again! Cheers!

Posted 4 days ago

“Customer service has been excellent”

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(Coopers Plains, 4108) - Posted 1 week ago

Hi Barry, Thank you for the outstanding 5-star review! We're thrilled to hear that you found our customer service to be excellent. Your satisfaction is our top priority, and we look forward to assisting you again soon. Cheers!

Posted 4 days ago

“good service just bit of a delay waiting for stock”

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(Coopers Plains, 4108) - Posted 1 week ago

Hi Reg, Thank you for the great 4-star review! We're glad to hear you found our service to your satisfaction. We understand that waiting for stock can be frustrating, and we appreciate your patience. We're here to help, so don’t hesitate to reach out if you have any further questions. Cheers!

Posted 4 days ago

“very very slow called many times”

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Posted 1 week ago

Hi Barry, We sincerely apologize for the slow response time you've experienced. We understand how important it is to have timely communication and support. Your feedback is essential to us, and we’re working hard to improve our service. If there’s anything specific we can do to assist you right now, please let us know. Thank you for bringing this to our attention, and we hope to provide a better experience moving forward. Cheers!

Posted 4 days ago

“Great range”

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Posted 1 week ago

Hi there, Thank you for the fantastic 4-star review! We're delighted to hear that you appreciated our range of products. Looking forward to your next visit to Outback Equipment! Cheers!

Posted 4 days ago

“Excellent service! Will buy from Outback Equipment again.”

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Posted 1 week ago

Hi Kerry, Thank you for the excellent 5-star review! We're so glad to hear that you had a positive experience with our service. We can’t wait to welcome you back to Outback Equipment again in the future. Cheers!

Posted 4 days ago

“Parcels are always delivered quick and on time. Keep up the good work guys.”

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(Coopers Plains, 4108) - Posted 1 week ago

Hi Martin, Thank you so much for the glowing 5-star review! Your kind words motivate us to keep up the great work! If you need anything else, just let us know. Cheers!

Posted 4 days ago

“If you want a runaround for a month over a warranty then tell me it’s got to go to a repair agency, get real! I answered all your question and follows up several times! Item lasted 2 days and failed on second trip! Should be a simple replacement not a fu#k around!! First and last time purchasing any products off your pathetic excuse for a business! Don’t worry I will tell all. It’s going to cost you more than my loss!”

Helpful Report

(Coopers Plains, 4108) - Posted 1 week ago

Hi David, We’re truly sorry to hear about your frustrating experience with our warranty process. We understand that dealing with repairs can be a hassle, especially when you've already invested time and energy into resolving the issue. Your feedback is very important to us, and we’re committed to improving our processes. Thanks for bringing this to our attention, and we hope to mend this situation for you. Cheers!

Posted 1 week ago

“very happy with the service,staff were more then happy to answer all my boring questions,but made the online purchase alot easier..would buy through these guys again”

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(Coopers Plains, 4108) - Posted 1 week ago

Hi Simon, Thank you for the incredible 5-star review! We're thrilled to hear that our team was able to assist you with your questions and make your online purchase smoother. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

Posted 1 week ago

“Ordered cruise master dot 45 locking pin recieved locking pin dot 35.”

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(Coopers Plains, 4108) - Posted 1 week ago

“My DO35 coupling arrived within a few days wit no issues. Outback equipment was the cheapest price.”

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(Coopers Plains, 4108) - Posted 1 week ago

Hi Luke, Thank you for the fantastic 5-star review! We're delighted to hear your DO35 coupling arrived promptly and that you found our prices unbeatable. Your support is greatly appreciated! If you have any questions or need assistance in the future, don’t hesitate to reach out. Cheers!

Posted 1 week ago

“The system principle is good. But it doesn’t get rid of all the smell, additive is required. It’s very expensive for what it is.”

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Posted 1 week ago

“The 300w solar panel I purchased is fantastic and does the job very well. However my delivery which came from Perth in 4 days sat at the depot in Rockhampton for 6 days before it was delivered by the freight company . It did arrive in good condition considering how far it travelled .”

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(Coopers Plains, 4108) - Posted 1 week ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying your 300w solar panel. We appreciate your understanding regarding the delivery delay, and we're glad it arrived in good condition. If you have any questions or need further assistance, feel free to reach out. Cheers!

Posted 1 week ago

“Great service and great products - thank you”

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(Coopers Plains, 4108) - Posted 2 weeks ago

Hi Rodney, Thank you for the awesome 5-star review! We're so glad to hear you enjoyed our service and products. Your support means a lot to us! If you need anything else, feel free to reach out. Cheers!

Posted 1 week ago

Hi Rodney, Thank you for the amazing 5-star review! We're so glad you’re pleased with our service and products. Your support means a lot to us! If there’s anything more we can assist you with, don’t hesitate to reach out. Cheers!

Posted 1 week ago

“Good product, Good price, Great service.”

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Posted 2 weeks ago

Hi Glenn, Thank you for the amazing 5-star review! We're thrilled that you find our product, price, and service to your liking. If you need anything else or have questions, feel free to reach out. Cheers!

Posted 1 week ago

“I am a repeat customer and have always had good service from OE -cheers guys”

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(Coopers Plains, 4108) - Posted 2 weeks ago

Hi Michael, Thank you for your awesome 5-star review! We’re so glad to have you as a repeat customer and appreciate your kind words about our service. If there's anything else we can do for you, just give us a shout! Cheers!

Posted 1 week ago

Outback Equipment is rated 4.3 based on 5,663 reviews