Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,151 Reviews

79 %

of reviewers recommend Outback Equipment

4.2

Based on 6,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th April 2025

495

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the product simple design and easy to use”

Helpful Report

Posted 13 hours ago

“I will like to put 5 stars. But they never called me to tell me that my skylight hatch had arrived. But I received an email that I will lose my money if I do not pick it up in two days or something like that.”

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Posted 14 hours ago

“Had a hard time to find the fan blade but Outback equipment had it.”

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Posted 16 hours ago

“When first ordered assumed they were in stock as per website. Then told after a few days they weren’t. Then told a week later they were sent, only to be told another week later they were not. It took over 4 weeks to finally get items. Though through all this time the online store showed them as available. Very unhappy with service.”

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Posted 17 hours ago

“Very good and saves time”

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Posted 18 hours ago

“Not impressed with their customer service.”

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(Showroom) - Posted 19 hours ago

“As expected, water tank for roof rack. Solid, well see how it survives some rough roads! I thought the brackets came with the tank, but no.”

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(Showroom) - Posted 20 hours ago

“Always a great experience shopping with the team at outback equipment. Super friendly and helpful staff with competitively priced stock makes it an easy choice when I’m looking for new gear.”

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Posted 22 hours ago

Hi Josh, Thank you for the wonderful 5-star review! We're so glad to hear that you had a great experience with our friendly and helpful staff. We strive to offer competitive prices and top-notch service, so it's fantastic to know we're hitting the mark. We look forward to helping you find more great gear in the future! Cheers!

Posted 22 hours ago

“Adjustable boat pedistal seat was the the last piece of the puzzle to complete my custom tinny build. Very happy with the price and the service I received. Look forward to purchasing from Outback Equipment for the next project.”

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Posted 1 day ago

Hi Ben, Thank you for the wonderful 5-star review! We're so glad to hear that the adjustable boat pedestal seat was the perfect finishing touch for your custom build. Your positive feedback on our pricing and service truly means a lot to us. We can't wait to assist you with your next project! Cheers!

Posted 22 hours ago

“All things have been delivered in a quick and timely fashion. All items have been easy to find on web site and prices are very good. Will recommend Outback Equipment to family and friends.”

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Posted 1 day ago

Hi Donna, Thank you for the wonderful 5-star review! We're delighted to hear that you found everything easy to find on our website and that your items arrived quickly. Your recommendation means the world to us, and we can't wait to assist your family and friends as well as yourself again in the future! Cheers!

Posted 22 hours ago

“Always helpful and understanding. Great support from online staff when needing to put in warranty claim.”

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Posted 1 day ago

Hi there, Thank you for your positive feedback! We’re glad to hear that our online staff provided you with the support you needed for your warranty claim. Your satisfaction is important to us, and we appreciate your trust in Outback Equipment. We’re here to help whenever you need! Cheers!

Posted 22 hours ago

“Easy to deal with, good website with products as described, and delivered quickly”

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Posted 1 day ago

Hi David, Thank you for the wonderful 5-star review! We're delighted to hear you found our website easy to navigate and that your order was delivered quickly. We look forward to serving you again soon! Cheers!

Posted 22 hours ago

“It takes far to long for your orders to be dispatched”

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(Showroom) - Posted 1 day ago

“The guys behind the counter are always courteous and helpful”

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(Showroom) - Posted 1 day ago

Hi Ken, Thank you for the wonderful 5-star review! We're so glad to hear that our team in the showroom has provided you with courteous and helpful service. Your feedback truly means a lot to us, and we can’t wait to assist you again soon! Cheers!

Posted 22 hours ago

“Great company to deal with very friendly I have brought many things through them and no problems”

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Posted 1 day ago

Hi Greg, Thank you so much for the fantastic 5-star review! We're thrilled to hear that you've had a great experience with us and appreciate your continued support. Our team strives to provide friendly service and reliable products, so it’s wonderful to know you’ve had no problems. We look forward to helping you again soon! Cheers!

Posted 22 hours ago

“All equipment is perfectly fit for purpose.”

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Posted 1 day ago

Hi Mark, Thank you for the superb 5-star review! We're delighted to know that our equipment is perfectly fit for purpose. Your feedback is invaluable to us, and we can’t wait to assist you again in the future! Cheers!

Posted 22 hours ago

“The tailgate carrier was ok, but maybe a zipper will do better as I travel from Sydney to WA ningaloo area and took some dirt tracks. All dust got inside my carrier, overall it held up good and stay in place.”

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(Showroom) - Posted 1 day ago

Hi Seng, Thank you for your review! We're glad to hear that the tailgate carrier held up well during your travels. We appreciate your feedback about the dust entering the carrier; that's definitely something we'll consider for future designs. Your input helps us improve our products, so thanks again for sharing your experience. Safe travels!

Posted 22 hours ago

“Delays with sending equipment, insufficient updatea”

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(Showroom) - Posted 1 day ago

Hi Catolyn, Thank you for your feedback! We’re sorry to hear about the delays in sending your equipment and the lack of updates. Your experience is important to us, and we’ll work on improving our communication and delivery times in the future. We appreciate your patience and hope to provide a better experience next time! Cheers!

Posted 22 hours ago

“Item arrived in excellent condition Quick and easy to fit works great 👍”

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Posted 1 day ago

Hi Edward, Thank you for the fantastic 5-star review! We're so pleased to hear that your item arrived in excellent condition and was quick and easy to fit. Your feedback motivates us to keep delivering great products. We look forward to serving you again soon! Cheers!

Posted 22 hours ago

“I had a good experience with Outback Equipment. They took my order and provided advice as to delivert timing as the rack wasnt in stock. Although the delivery came in 2 lots (no biggie) it arrived in a timly fashion and in tip top condition (considering the look od some freight i recieve). The store was easy to get hold of and they responded promptly to me requests for an update.”

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Posted 1 day ago

Hi Peter, Thank you for your thoughtful review! We're glad to hear that you had a good experience with us and that we could provide timely updates during your order process. It's great to know your delivery arrived in good condition! We appreciate your feedback and look forward to assisting you again soon. Cheers!

Posted 22 hours ago

Outback Equipment is rated 4.2 based on 6,151 reviews