Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,273 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was competitive, Communication was very poor after my order "usally ships in 7 days" was 3 weeks late, All I expect is some clear and accurate updates when there is a delay and not to have to chase up the supplier looking for one”

Helpful Report

Posted 1 day ago

“My order took a long while to arrive.”

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(Showroom) - Posted 1 week ago

“Took almost 2 weeks before I got a shipping number, when the package arrived there was no bubble wrap or extra cardboard just the shocks in the box, they were scratched and dirty”

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Posted 1 week ago

“Products were fine, but dispatch times are just too long. I placed two different orders. Second one was 11 days from order to dispatch. First order was dispatched 21 days after ordering. Only part of it was shipped. The balance took a further 9 days to dispatch. My second order took 10 days from order to dispatch.”

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Posted 1 week ago

“Shipping timeframes are very poorly managed. The timeframe advised on the website for items was not near close - took over a month for 1wk dispatch item. No updates provided. When we contacted support the only reply we got was “it will be on its way soon” no further contact at all. After waiting a month, 1 item arrived broken as it was simply wrapped in black plastic to ship - not boxed, no packaging/protection, it wasn’t an expensive item but honestly the wait time was ridiculous and after contacting support again the only offer was to return it for a refund or replacement….after the long wait time to get it why would I want to do that again! Really disappointed with the service and we won’t be buying from here again. Since our purchase we’ve spoken with a family member who had the same experience.”

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Posted 1 week ago

“Tyre deflators not accurate 20 psi was 12 and blew off the valve a few times. Don’t bother.”

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Posted 3 months ago

“Incorrect item shipped,took arounf 4 weeks for correct item to arrive.Website said item was in stock in aciaca ridge warehouse”

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Posted 3 months ago

“I made a purchases and it was for delivery. I finished the payment and then realised I forgot something. So I made a second purchase within a minute or two of my first purchase. I made a note in the delivery section that this item was to be included in the first purchase delivery, I provided the invoice number for the first purchase. The seller did not send the last item and has told me they will not be sending it. this is why its a 2 star review.”

Helpful Report

Posted 4 months ago

Hi Fixa, Looking at your order and communication with our customer service team we can see that your original order was already dispatched before you had reached out regarding your second order and after speakinng with you to organise the shipment of this you had refused to pay for the second order - due to this fact the order was cancelled. We would be more than happy to process a new order for you and have this dispatched, however do require payment before shipping, please dont hesitate to reach out if you wish to proceed with this. Kind regards, Team Outback Equipment

Posted 3 months ago

“Most Goods are not kept in stock, they say ships in 7 days but my order did not leave in 7 days, was then told 7 working days, still did not leave after 7 working days. I assume they were putting together a larger order from Lowrance so I had to wait. Some of the staff I delt with were arrogant, not apoloogetic. My goods were shipped over 14 dys after my order and I got offered a $100 voucher but that is no use to me as I will not shop there again”

Helpful Report

Posted 4 months ago

Hi Gordon, we do apologise for the delays and the less-than-satisfactory experience you have had with our staff. It’s certainly not our intention to cause frustration, and your feedback is important to us. We're constantly working to improve our service, and we appreciate you bringing this to our attention. We hope you might reconsider us in the future and give us another chance to serve you better.

Posted 4 months ago

“Items online were noted as in stock with quick postage. So an order was places. After weeks of no communication with company. Had to chase up delay, only to be told items ordered are not available and had to be shipped in. More delays in getting parts in. Not impressed. Won't be ordering from this company again.”

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Posted 5 months ago

“Not very happy with it at all doest even come with a hose.”

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Posted 5 months ago

“Ordered an item with express postage, was noted as in stock. Followed up a week later & was told it wasn’t in stock and would be shipped shortly (12 days after order). 15 days after order followed up and was told it wasn’t delayed again, with no firm ETA. Only getting 3 stars as Mitch in the warehouse honest and processed a refund for me quickly (at day 19), which I appreciated.”

Helpful Report

Posted 7 months ago

Hi Alexander, we sincerely apologise for the delays you experienced with your order and appreciate your patience throughout the process. It's great to hear that Mitch provided you with prompt assistance with your refund. Your feedback is valuable, and we’ll use it to improve our service in the future.

Posted 6 months ago

“Great service from Outback Equipment but service ruined by the choice of aramex as delivery agents. Absolutely woeful service from aramex letting an otherwise good retailer down.”

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Posted 8 months ago

“Some 5 weeks ago i lodged a claim for a what appers to be a faulty roof air conditioner, still no results and here we are 5 weeks later tfe same old excuse waiting on the supplier to reply, carn't anybody pick up the phone ring the supplier?”

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Posted 8 months ago

“I ordered 2.clear lights and 1 side light waited over 2 months and only the clear ones turned up. I'm the package it said your order might not have all the lights but no email or explanation Very poor service Hope you email me bradleycaldwell29@outlook.com Thank you Brad”

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Posted 8 months ago

Hey Brad, we appreciate you taking the time to provide feedback. We're really sorry to hear about the confusion with your order, however can see that the backorders team has reached out to you via email on 21/6/25 regarding this item being deemed NLA with the manufacturer. If you have any further questions or concerns regarding this please dont hesitate to reach out. Cheers, Team Outback Equipment

Posted 8 months ago

“When I order it, it was delivered within 3 working days. BUT the order was missing 90 present of the gear. Had to send it back and waited almost another 2 week to have the correct order sent back. The rpoblem was that the order was split into 2 and each parcel was delivered about a week apart. With no communication from Outback equipment.”

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Posted 9 months ago

“Starlink pole adapter very brittle. I dropped it before I even used it and it smashed. Camping gear needs to be somewhat durable”

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Posted 9 months ago

“Very poor service, made an order, no email confirmation no tracking details, heard nothing for two weeks, sent an email to find where my order was, no response. The magically the order turns up a week later. Will not buy from you again”

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Posted 9 months ago

“Still waiting for rest of the kit as I only received handle.”

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Posted 10 months ago

“very very slow deliver. 3 weeks from order to arrival of product. Had to chase it up a couple of times.”

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Posted 10 months ago

Outback Equipment is rated 4.3 based on 7,273 reviews