Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 7,686 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fit for purpose bag to store flap kit. Unfortunately took forever to be shipped which let the process down .”

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Posted 2 weeks ago

“I haven’t received my order yet. Still waiting”

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Posted 3 weeks ago

We're sorry you haven’t received your order yet. We understand how frustrating this is, and we’d like to help get this sorted. Please contact our customer service team at service@outbackequipment.com.au or 1300 854 185 with your order number so we can check the status and assist.

Posted 1 week ago

“Little bit on the cheap side with the plastic bowing when tightened up the seal - should be made out of harder plastic or aluminium”

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Posted 4 weeks ago

Hi Tony, Thanks for sharing your experience. We understand your concern about the material strength and seal tightness. We’ll pass your feedback about the plastic and seal quality to our product team for consideration. If you have any additional details (model, batch, photos), feel free to share them.

Posted 1 week ago

“Disappointing that postage takes so long had to wait nearly 2 weeks for delivery. No updates on the my account site and nobody returns emails or phone calls.”

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Posted 1 month ago

We're sorry to hear about the long delivery time and the lack of updates. We understand how frustrating that is, and we appreciate you letting us know. If you’d like us to look into your order details, please contact our support team so we can assist further.

Posted 1 week ago

“Items ordered were as described and work well. Unexplained delays between ordering and dispatch despite products indicating 'in stock' on the website. As a result, they didn't arrive until after the planned long weekend trip.”

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Posted 1 month ago

Hi Peter, thanks for your review. We’re glad the items work, and we’re sorry for the unexplained delays between ordering and dispatch. We’ll look into what happened with the stock indicators and dispatch timing. If you’d like us to review your order details or assist with anything else, please let us know.

Posted 2 weeks ago

“when i ordered the Bimini i was told approx 2 to 3 weeks for delivery. I called but a recording said they are not taking phone enquiries. So i emailed.Eventualy recieved the Bimini approx 8 weeks later.”

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Posted 1 month ago

Hi Samir, thanks for your review. We’re sorry for the extended delay and the phone/email communication issues. We’ll look into what happened with your Bimini delivery and the outreach options. If you’d like us to review your order details or assist with anything else, please let us know.

Posted 2 weeks ago

“My undertray water tank was faulty. I had difficulty lodging a warranty claim and to date I am still waiting to receive a replacement tank.”

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(Showroom) - Posted 1 month ago

Hi Ralph, We’re sorry to hear about the faulty undertray water tank and the trouble you’ve had with the warranty claim. Looking into this one it appears the replacement has been sent and delivered to you. If you need any further assistance, please reach out. Thanks.

Posted 2 weeks ago

“I have mixed experiences with outback equipment. I received my 1st package of 2 on time but with missing components for one of the products, then Experienced great customer service after voicing my concerns. Offered a $50 refund, but never actually received it, then got told my other package would arrive in the next week. Keep in mind I already waited 2.5 weeks. This package then proceeded to take another 2.5 weeks to arrive. Great customer service, lacklustre handling and stocking.”

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Posted 1 month ago

“Disappointing stock on hand coupled with prolonged delivery time for fully paid orders leaves me feeling less than impressed.”

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Posted 1 month ago

Hi Stuart, Thank you for your feedback. We’re sorry to hear about the stock issues and the delayed delivery. We're updating our stock visibility and shipping processes to help improve our delivery times. If you’d like us to look into your specific order, please email us at service@outbackequipment.com.au your order number and we’ll assist as soon as possible.

Posted 1 month ago

“Overall the mat's were pretty good, however the veh”

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Posted 2 months ago

Hi Albin, thanks for your feedback. We’re glad the mats were pretty good. If there was a specific issue with the mats or vehicle fitment, please share more details in an email to service@outbackequipment.com.au with mat type, vehicle, order number and we’ll review it to improve. Thanks for helping us get better.

Posted 1 month ago

“Ordered RV toilet consumables at very competitive prices which arrived in good condition, however, the delivery timeframe was much longer than I expected for items in stock - almost 4 weeks.”

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(Showroom) - Posted 2 months ago

Hi Lorraine, thanks for your feedback. We’re glad the consumables arrived in good condition, and we’re sorry the delivery took longer than expected. We’ll review our stock and shipping processes to try to reduce delays.

Posted 1 month ago

“This company has a large range and competitive prices, but if you need it quickly this not the place to order from. Alot of products has to be source from outside suppliers. This add weeks and then they use Amarex as a delivery partner which must be cheaper but slow. I ordered from Outback in Brisbane and a company in Perth using Auspost, the product Perth arrived a day earlier and I am only live 3.5hour from Brisbane.”

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Posted 2 months ago

Hi Kevin, thanks for sharing your experience. We appreciate the range you noted, and we’re sorry the delivery speed didn’t meet your expectations. We’ll review the sourcing and shipping process to see how we can improve and reduce delays. Thanks for your feedback.

Posted 1 month ago

“Lots of product but the quality needs to be better”

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Posted 2 months ago

Thank you for your review, Bruce. We’re glad you found a wide range, and we’re sorry the quality didn’t meet your expectations. We take quality seriously and will review the items you mentioned to improve. If you have specifics, please share at service@outbackequipment.com.au so we can address them. Thanks.

Posted 2 months ago

“The majority of the equipment order to date has been exceptional and delivered quickly. We have had one item we waited for over 3 months while the cost of the item was deducted on the initial date it was ordered, there was nothing on the web page notifying customers this item was out of stock. The way it was handled we would ask for a refund and purchase elsewhere this process could be improved.”

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Posted 2 months ago

Thank you for your review, Ray. We’re glad most of the equipment has been exceptional, and we’re sorry for the delay you experienced. We're currently in the process of improving our website regarding this; so thanks for the feedback!

Posted 2 months ago

“Prices are very competitive but after ordering a product that was showed to be shipped within 5 days, I was contacted after 7 days to inform me the item was still 3.5 weeks away from even getting to the warehouse.”

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Posted 2 months ago

Thank you for your review, Matt. We’re sorry the item didn’t arrive within the expected timeframe and that the delay affected your experience. We do aim to ship within the stated window, and we’ll look into what happened to improve accuracy and communication for future orders. We can see that this one was resolved in the end with a refund. Thanks again for your feedback.

Posted 2 months ago

“Not to bad really”

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Posted 2 months ago

Thank you for your 3-star review, Benny!

Posted 2 months ago

“Prices good but shipping timeframes are not reliable and it seems items that are in-stock may not be. Be happy to wait.”

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Posted 2 months ago

Thank you for your 3-star review, Tim. We’re glad the prices meet expectations, and we’re sorry for the unreliable shipping timeframes and stock issues. We’re looking into this to improve our delivery estimates and stock accuracy.

Posted 2 months ago

“When I ordered the lock there was no mention it wasn’t in stock. I have been advised that it won’t arrive until the end of March which is in acceptable”

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Posted 2 months ago

Thank you for your review, Cliff. We’re sorry for the lack of stock information and the delay on your order. We’re taking steps to improve stock updates so this doesn’t happen in the future. Please feel free to reach out to us at service@outbackequipment.com.au to raise your concerns. Thanks.

Posted 2 months ago

“You guys sent me the wrong item and it’s took so long to get my item that was wrongly sent. In fact I still don’t have it.”

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Posted 3 months ago

“Ordered it and it took 3 weeks to get to me from a hours drive away. Absolutely ridiculous service from you.”

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(Showroom) - Posted 3 months ago

Outback Equipment is rated 4.3 based on 7,686 reviews