Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,794 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th July 2025

511

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with products purchased but my last order was delivered late in the day, after dark, and left in our driveway between our 2 cars! We have a large verandah where parcels are usually left so I don't know why the parcel was left out in the elements. It was lucky that my husband went to his car for something and spotted it before anyone else did.”

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Posted 1 day ago

“LED Autolamps product is great. However when i ordered there was no mention of zero stock and there was no communication of when it would be sent for nearly 2 weeks. Not a huge issue just would have been nice to know what was going on.”

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Posted 1 day ago

“I wasn't impressed about not knowing a product I bought wasn't in stock. Also, no fault of outback, the product doesn't work.”

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Posted 1 day ago

“I'll seperate this into 2 segments. 1. Customer service and support 1st Class. 2. Supplier lead time accuracy and updates terrible. I have now purchased 2 insect screens and in both cases the actual lead time and delivery was way too long compared to indicated lead time.”

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Posted 2 weeks ago

Hi Hugh, thank you for your feedback. We're glad to hear you had a great experience with our customer service team! We sincerely apologise for the delays with your orders. We're continuously working to improve our lead times and communication, and your input is invaluable in helping us achieve that. If you have any other concerns, please don't hesitate to get in touch. Warm regards, Team Outback Equipment

Posted 5 days ago

“Service at the store was very good. Delivery was poor- stayed home all day on the day delivery was scheduled but item not delivered. Was delivered the following day after I followed up with head office.Delivery was left inside fence and visible from road and curb, not as per delivery instructions provided.”

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Posted 2 weeks ago

“orders are not always deliverd as per what is orderd or delivery times are very long for some items”

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Posted 2 weeks ago

“Bought 2 jayco wheel spats one was new the second one has deep scratches in it not happy, it said new when i bought didn't expect demiged goods.”

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Posted 1 month ago

“The process of ordering and receiving log on details was seamless. However the time to dispatch the item is disappointing. I cannot do a review or take a photo as it has not even been processed for dispatch!”

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Posted 1 month ago

“Order seemed to take ages to be processed and in the end I cancelled. To”

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Posted 1 month ago

“Gday….i got the 40L rear footwell tank, tanks great but I really-plumbed it with two tap valves and the breather on top so I could access the entire tank. As it was sent, once one side is empty even though it’s one tank there’s still water on the other side of the middle ridge….just a thought👍🏻”

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Posted 1 month ago

“I ordered equipment online and expected it to arrive in accordance to their shipping/delivery dates outlined on the website. The date came and went and I heard nothing from Outback Equipment. I rang to follow up only to find out the item I ordered wasn't in stock, which was not highlighted with the item listed on the website or in the shopping cart. They said they wouldn't know when the item was going to arrive in their warehouse. I asked them to send a follow up email, which they did but it wasn't helpful at all. It had been weeks (well past expected delivery date) and still no luck, so I asked for a refund. Pretty average experience if you ask me. Will be ordering from another camping equipment store next time. Clearer communication initiated by the company and even an apology early on would have been beneficial.”

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Posted 1 month ago

“Quality products but not great service. Order didn't ship for weeks, when I contacted them asking for an update they responded 2 days later with just a tracking number and "regards." It took 21 days from order placed to order posted. Not the best customer service.”

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Posted 1 month ago

“My product was not in stock so had to wait”

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Posted 1 month ago

“The service and delivery were great but the item had small ding in the lid like it had been hit by a blunt nail so I donated it to a charity shop and settled for the previous next size down which unlike that mentioned above was protected in the brand name box when delivered by whatever place it was purched from sometime in the past such is online shopping which more and more every year no longer makes me happy but gives me grief instead rare issue but there you go...”

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Posted 2 months ago

Hey Chris, thank you for your feedback. We understand it’s disappointing when a product doesn’t meet expectations. If you wish to discuss this further please contact us directly on 1300 854 185. Cheers!

Posted 1 month ago

“Slow delivery. Item was not in stock as I thought it was.”

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Posted 2 months ago

“yeah it is a good store and you can save good money on geniune articles, BUT, be patient as it takes a while to get it. Even dispatch and tracking advise take a while to come through. The delay in information makes you nervous and makes you wonder what the hell is going on. I think a lot of the stuff they have to get in and then repost it? All the time you think thay they will dispatch "next day" - not the case. I dont realy know.”

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Posted 2 months ago

“First order I placed a month ago was really good Items turned up on time and goods arrived. Second order placed recently, 5 business days ago, no information no updates don’t know when it will be dispatched.”

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Posted 2 months ago

“Whilst happy with the product I received I was disappointed that what appeared to be "in stock" was actually not and had to first be ordered from your supplier. Took longer to receive than expected.”

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Posted 2 months ago

“Ordered a caravan cover on the 18/3/25, was sent the wrong size which was returned & the right one finally arrived on the 1/5/25”

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(Showroom) - Posted 2 months ago

“The tailgate carrier was ok, but maybe a zipper will do better as I travel from Sydney to WA ningaloo area and took some dirt tracks. All dust got inside my carrier, overall it held up good and stay in place.”

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(Showroom) - Posted 3 months ago

Hi Seng, Thank you for your review! We're glad to hear that the tailgate carrier held up well during your travels. We appreciate your feedback about the dust entering the carrier; that's definitely something we'll consider for future designs. Your input helps us improve our products, so thanks again for sharing your experience. Safe travels!

Posted 3 months ago

Outback Equipment is rated 4.3 based on 6,794 reviews