Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,543 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have mixed experiences with outback equipment. I received my 1st package of 2 on time but with missing components for one of the products, then Experienced great customer service after voicing my concerns. Offered a $50 refund, but never actually received it, then got told my other package would arrive in the next week. Keep in mind I already waited 2.5 weeks. This package then proceeded to take another 2.5 weeks to arrive. Great customer service, lacklustre handling and stocking.”

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Posted 2 days ago

“Disappointing stock on hand coupled with prolonged delivery time for fully paid orders leaves me feeling less than impressed.”

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Posted 5 days ago

Hi Stuart, Thank you for your feedback. We’re sorry to hear about the stock issues and the delayed delivery. We're updating our stock visibility and shipping processes to help improve our delivery times. If you’d like us to look into your specific order, please email us at service@outbackequipment.com.au your order number and we’ll assist as soon as possible.

Posted 3 days ago

“Overall the mat's were pretty good, however the veh”

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Posted 2 weeks ago

Hi Albin, thanks for your feedback. We’re glad the mats were pretty good. If there was a specific issue with the mats or vehicle fitment, please share more details in an email to service@outbackequipment.com.au with mat type, vehicle, order number and we’ll review it to improve. Thanks for helping us get better.

Posted 4 days ago

“Ordered RV toilet consumables at very competitive prices which arrived in good condition, however, the delivery timeframe was much longer than I expected for items in stock - almost 4 weeks.”

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(Showroom) - Posted 2 weeks ago

Hi Lorraine, thanks for your feedback. We’re glad the consumables arrived in good condition, and we’re sorry the delivery took longer than expected. We’ll review our stock and shipping processes to try to reduce delays.

Posted 4 days ago

“This company has a large range and competitive prices, but if you need it quickly this not the place to order from. Alot of products has to be source from outside suppliers. This add weeks and then they use Amarex as a delivery partner which must be cheaper but slow. I ordered from Outback in Brisbane and a company in Perth using Auspost, the product Perth arrived a day earlier and I am only live 3.5hour from Brisbane.”

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Posted 2 weeks ago

Hi Kevin, thanks for sharing your experience. We appreciate the range you noted, and we’re sorry the delivery speed didn’t meet your expectations. We’ll review the sourcing and shipping process to see how we can improve and reduce delays. Thanks for your feedback.

Posted 4 days ago

“Lots of product but the quality needs to be better”

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Posted 2 weeks ago

Thank you for your review, Bruce. We’re glad you found a wide range, and we’re sorry the quality didn’t meet your expectations. We take quality seriously and will review the items you mentioned to improve. If you have specifics, please share at service@outbackequipment.com.au so we can address them. Thanks.

Posted 2 weeks ago

“The majority of the equipment order to date has been exceptional and delivered quickly. We have had one item we waited for over 3 months while the cost of the item was deducted on the initial date it was ordered, there was nothing on the web page notifying customers this item was out of stock. The way it was handled we would ask for a refund and purchase elsewhere this process could be improved.”

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Posted 1 month ago

Thank you for your review, Ray. We’re glad most of the equipment has been exceptional, and we’re sorry for the delay you experienced. We're currently in the process of improving our website regarding this; so thanks for the feedback!

Posted 1 month ago

“Prices are very competitive but after ordering a product that was showed to be shipped within 5 days, I was contacted after 7 days to inform me the item was still 3.5 weeks away from even getting to the warehouse.”

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Posted 1 month ago

Thank you for your review, Matt. We’re sorry the item didn’t arrive within the expected timeframe and that the delay affected your experience. We do aim to ship within the stated window, and we’ll look into what happened to improve accuracy and communication for future orders. We can see that this one was resolved in the end with a refund. Thanks again for your feedback.

Posted 1 month ago

“Not to bad really”

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Posted 1 month ago

Thank you for your 3-star review, Benny!

Posted 1 month ago

“Prices good but shipping timeframes are not reliable and it seems items that are in-stock may not be. Be happy to wait.”

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Posted 1 month ago

Thank you for your 3-star review, Tim. We’re glad the prices meet expectations, and we’re sorry for the unreliable shipping timeframes and stock issues. We’re looking into this to improve our delivery estimates and stock accuracy.

Posted 1 month ago

“When I ordered the lock there was no mention it wasn’t in stock. I have been advised that it won’t arrive until the end of March which is in acceptable”

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Posted 1 month ago

Thank you for your review, Cliff. We’re sorry for the lack of stock information and the delay on your order. We’re taking steps to improve stock updates so this doesn’t happen in the future. Please feel free to reach out to us at service@outbackequipment.com.au to raise your concerns. Thanks.

Posted 1 month ago

“You guys sent me the wrong item and it’s took so long to get my item that was wrongly sent. In fact I still don’t have it.”

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Posted 1 month ago

“Ordered it and it took 3 weeks to get to me from a hours drive away. Absolutely ridiculous service from you.”

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(Showroom) - Posted 2 months ago

“Delivery is slow .Amarax is hopeless .”

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Posted 2 months ago

“Mirrors look great but glass is not fixed solid as it shakes around a lot”

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Posted 6 months ago

Thank you for your feedback, Luke! We're glad to hear you like the look of the mirrors, but we’re sorry to hear that the glass isn't fixed as solidly as expected. We'll take your comments into consideration as we strive to improve our products.

Posted 5 months ago

“i receive an email from the about everyday, which i feel is far too often”

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Posted 6 months ago

Hi Michelle, thank you for your feedback! We understand that receiving daily emails can feel overwhelming, and we appreciate you sharing your thoughts with us. We’ll make sure to take your comments into account as we strive to improve our communication.

Posted 6 months ago

“Good products, bit slow to dispatch but I will shop again”

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Posted 6 months ago

“If you are a woman and shopping in person be ready to stand your ground as you will be spoken down to by a couple of the older male staff. The younger ones are great - very keen to show things and discuss pros & cons of equipment.”

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Posted 6 months ago

Thank you for sharing your experience, Kym. We're pleased to hear you found some of our staff enthusiastic and helpful. However, we truly regret that some of our team members did not meet your expectations. We're working to ensure all our customers feel respected and valued, regardless of gender. Your feedback is invaluable to us, please don't hesitate to reach out directly with any further questions or concerns.

Posted 6 months ago

“Delivery was up to 6 business days but only dispatched on 6th day”

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Posted 7 months ago

“Still waiting for my mirror issue to be resolved. Sent mirror back got replacement but still incorrect wiring. Hopefully this can be resolved. Person I have been feeling with is helpful and responds quickly.”

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Posted 7 months ago

Outback Equipment is rated 4.3 based on 7,543 reviews