Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,642 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 1st June 2025

507

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process of ordering and receiving log on details was seamless. However the time to dispatch the item is disappointing. I cannot do a review or take a photo as it has not even been processed for dispatch!”

Helpful Report

Posted 6 days ago

“Order seemed to take ages to be processed and in the end I cancelled. To”

Helpful Report

Posted 1 week ago

“Gday….i got the 40L rear footwell tank, tanks great but I really-plumbed it with two tap valves and the breather on top so I could access the entire tank. As it was sent, once one side is empty even though it’s one tank there’s still water on the other side of the middle ridge….just a thought👍🏻”

Helpful Report

Posted 1 week ago

“I ordered equipment online and expected it to arrive in accordance to their shipping/delivery dates outlined on the website. The date came and went and I heard nothing from Outback Equipment. I rang to follow up only to find out the item I ordered wasn't in stock, which was not highlighted with the item listed on the website or in the shopping cart. They said they wouldn't know when the item was going to arrive in their warehouse. I asked them to send a follow up email, which they did but it wasn't helpful at all. It had been weeks (well past expected delivery date) and still no luck, so I asked for a refund. Pretty average experience if you ask me. Will be ordering from another camping equipment store next time. Clearer communication initiated by the company and even an apology early on would have been beneficial.”

Helpful Report

Posted 1 week ago

“Quality products but not great service. Order didn't ship for weeks, when I contacted them asking for an update they responded 2 days later with just a tracking number and "regards." It took 21 days from order placed to order posted. Not the best customer service.”

Helpful Report

Posted 1 week ago

“My product was not in stock so had to wait”

Helpful Report

Posted 1 week ago

“The service and delivery were great but the item had small ding in the lid like it had been hit by a blunt nail so I donated it to a charity shop and settled for the previous next size down which unlike that mentioned above was protected in the brand name box when delivered by whatever place it was purched from sometime in the past such is online shopping which more and more every year no longer makes me happy but gives me grief instead rare issue but there you go...”

Helpful Report

Posted 2 weeks ago

Hey Chris, thank you for your feedback. We understand it’s disappointing when a product doesn’t meet expectations. If you wish to discuss this further please contact us directly on 1300 854 185. Cheers!

Posted 4 days ago

“Slow delivery. Item was not in stock as I thought it was.”

Helpful Report

Posted 3 weeks ago

“yeah it is a good store and you can save good money on geniune articles, BUT, be patient as it takes a while to get it. Even dispatch and tracking advise take a while to come through. The delay in information makes you nervous and makes you wonder what the hell is going on. I think a lot of the stuff they have to get in and then repost it? All the time you think thay they will dispatch "next day" - not the case. I dont realy know.”

Helpful Report

Posted 4 weeks ago

“First order I placed a month ago was really good Items turned up on time and goods arrived. Second order placed recently, 5 business days ago, no information no updates don’t know when it will be dispatched.”

Helpful Report

Posted 1 month ago

“Whilst happy with the product I received I was disappointed that what appeared to be "in stock" was actually not and had to first be ordered from your supplier. Took longer to receive than expected.”

Helpful Report

Posted 1 month ago

“Ordered a caravan cover on the 18/3/25, was sent the wrong size which was returned & the right one finally arrived on the 1/5/25”

Helpful Report

(Showroom) - Posted 1 month ago

“The tailgate carrier was ok, but maybe a zipper will do better as I travel from Sydney to WA ningaloo area and took some dirt tracks. All dust got inside my carrier, overall it held up good and stay in place.”

Helpful Report

(Showroom) - Posted 1 month ago

Hi Seng, Thank you for your review! We're glad to hear that the tailgate carrier held up well during your travels. We appreciate your feedback about the dust entering the carrier; that's definitely something we'll consider for future designs. Your input helps us improve our products, so thanks again for sharing your experience. Safe travels!

Posted 1 month ago

“Delays with sending equipment, insufficient updatea”

Helpful Report

(Showroom) - Posted 1 month ago

Hi Catolyn, Thank you for your feedback! We’re sorry to hear about the delays in sending your equipment and the lack of updates. Your experience is important to us, and we’ll work on improving our communication and delivery times in the future. We appreciate your patience and hope to provide a better experience next time! Cheers!

Posted 1 month ago

“Outback equipment as a company is good to deal with .”

Helpful Report

Posted 1 month ago

Thank you for your review, David. We're glad to hear you find us good to deal with and appreciate your support! Cheers!

Posted 1 month ago

“Generally have good service from Outback, but my most recent experience was that a miss pick in the warehouse has seen me still waiting to receive my fire pit. A bit frustrating as I don’t think I will see it before Easter camping….”

Helpful Report

(Showroom) - Posted 2 months ago

“Paid express postage and still took over a week to post. Even when item in stock.”

Helpful Report

(Showroom) - Posted 2 months ago

“Product sent to the wrong address. Had to chase up myself with courier company . Finally got the product resent. Whole process was inconvenient. Not even a tracking number until I raised a complaint.”

Helpful Report

(Showroom) - Posted 2 months ago

“Poor review system”

Helpful Report

Posted 2 months ago

“finaaly got products after a 5 week wait.”

Helpful Report

(Showroom) - Posted 3 months ago

Hi Dave, Thank you for your review! We're glad to hear that your products finally arrived, though we completely understand how a 5-week wait can be frustrating. Timeliness is important to us, and we appreciate your patience throughout the process of this international delivery. If you have any further questions or need assistance, please feel free to reach out. Best regards!

Posted 3 months ago

Outback Equipment is rated 4.3 based on 6,642 reviews