Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,058 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courier let down the delivery side of the process. Took 2 calls to get it delivered. The bigger first package arrived days before the smaller one ordered on same day?”

Helpful Report

(Showroom) - Posted 8 months ago

“Hello , by accident I ordered the same item twice, I’ve been waiting weeks to refund or use money for something else , I filled out form with problem and contact details and sent it in , I have photo to confirm form arrived, I’ve rang and spoken to customer service and told to wait, it’s been weeks and nothing? That’s all the feedback I have”

Helpful Report

(Showroom) - Posted 8 months ago

“I am happy with the product supplied being a non stick frypan. However, there was mixup with the order and 2 items were shipped. I detected the error the following day and advised company same day to cancel the second order. What is disappointing is that the 2nd order was not cancelled and I ended up paying for shipping twice. I was requested to send back one of the items for a refund but was required to pay return shipping (making it 3 rounds of shipping fees in total). At the very least the 2 items should have been sent as one order to save on shipping. Not good customer service.”

Helpful Report

(Showroom) - Posted 8 months ago

“I bought a camper trailer cover, this is the second time I have bought this item, it only lasts about 2 years before it falls apart, but it is a good price point. I intended to buy two, but a glitch and a lack of attention caused me to accidenty buy three. Outback Equipment has a policy that they don't refund errors, just provide a credit. With that attitude I won't shop there again so luckily the price point was really good and I am covered for the next 6 years.”

Helpful Report

(Showroom) - Posted 8 months ago

“Product is great. Post time not so great. No notification that there was a low stock problem until I emailed 2 wks after ordering and paying. 6 week wait for the MSA mirrors to get from Qld to Perth. Neede them before they arrived, to tow van for holidays.”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Raymond, Thank you for your feedback. We're glad to hear that you liked the product! However, we sincerely apologise for the inconvenience you experienced with the post time and lack of notifications regarding stock levels. Your comments are valuable to us as we continually strive to improve our service. If there's anything else we can assist you with, please let us know. Best regards!

Posted 9 months ago

“Sales people at the warehouse were very helpful The lady that I spoke to on the phone earlier in the morning was not very helpful. Didn't know details of her job and was a little rude, in my opinion”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Mal, Thank you for your feedback. We're happy to hear that our warehouse team was able to assist you effectively. However, we're sorry to learn about your experience over the phone. Your comments will help us improve our service. If you need further assistance, please don't hesitate to reach out. Best regards!

Posted 9 months ago

“PRODUCTS ARRIVED WITH NO DAMAGE ONLY COMPLAINT IS IT TOOK 3 WEEKS TO GET THEM”

Helpful Report

(Showroom) - Posted 9 months ago

Hi there, Thank you for your review. We’re glad to hear that your products arrived without damage, but we apologize for the delay in getting them to you. If there's anything else we can assist you with, please feel free to reach out. Best regards!

Posted 9 months ago

“Still waiting on my free gift . And haven’t installed maxx The delivery was good .”

Helpful Report

Posted 9 months ago

Hi Lynette, Thank you for your review. We appreciate your patience regarding the free gift, and we're glad to hear the delivery went smoothly. If you're still awaiting your gift please reach out to our customer service team. We're here to help! Best regards!

Posted 9 months ago

“Just met the dispatch window, but their choice of courier then took far longer to deliver than is accaptable.”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Shane, Thank you for your feedback. We're sorry to hear that the courier service did not meet your expectations and caused delays. We understand how important timely delivery is for our customers, and we will take your comments into account as we work to improve our shipping processes. If you need assistance or have more to share, please feel free to reach out to us. Best regards!

Posted 9 months ago

“Saucepans are good so far no issues... 3.5 stars 🌟 Screw in pegs that's another story 🙄 😒”

Helpful Report

Posted 9 months ago

Hi Moz, Thanks for sharing your thoughts! We’re glad to hear that you’re satisfied with the saucepans. Sorry to hear the screw-in pegs didn’t meet your expectations. Your feedback is really valuable so please don't hesitate to reach out to our team with any further questions or concerns. Cheers!

Posted 9 months ago

“Items good, but delivery times were very long with only communication when l phoned them. I will purchase again but need to follow up frequently”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Maree, Thank you for your feedback! We’re glad to hear that you found the items to be good. We sincerely apologise for the long delivery times you have experienced. Your input helps us strive for better service, and we hope to make your future experiences smoother. Cheers!

Posted 9 months ago

“I ordered three items and the items themslves are exactly what I wanted and at a reasonable price. But delivery was woeful. The items took 19, 22 and 25 days respectively from Brisbane to Melbourne. In comparison an item from another supplier took only six days Brisbane to Melbourne and it weighed 30 Kg.”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Leonard, Thank you for your review! We’re thrilled to hear that you’re satisfied with the items and their prices. However, we sincerely apologize for the delay in delivery; we understand how frustrating it can be when orders take longer than expected. If you have any further concerns, please don’t hesitate to reach out. Cheers!

Posted 9 months ago

“I’ve purchased from Outback Equipment several times and had no issues with the products or quality. However, Aramex is your chosen courier and I’ve never had a delivery on time. I won’t purchase from Outback Equipment again - but that’s because of your courier ; not your products. I don’t know why companies put their reputations on the line by using a cheap courier. 7400 Google reviews on Aramex and 95% negative. Go figure.”

Helpful Report

(Showroom) - Posted 9 months ago

“Good product . To long to get it.”

Helpful Report

Posted 9 months ago

Hi Geoff, Thank you for your review! We're pleased to hear that you found our product to be good. We apologize for the delay in getting it to you, as we know how important timely delivery is. Your feedback is crucial in helping us improve our processes, and we appreciate your patience. If there's anything else we can assist you with, please let us know. Cheers!

Posted 9 months ago

“Product description not clear enough sadly cannot use item purchased as does not have a sail track attachment.”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Fraser, Thank you for your feedback regarding the product description. We're sorry to hear that it wasn't clear enough for your needs and that you're unable to use the item as intended. Your comments are valuable to us, and we will strive to improve our descriptions to better assist customers in the future. If you have any further questions or need assistance, feel free to get in touch. Best regards!

Posted 9 months ago

“We bought 2 of the 12V ceiling fans. They wurk pretty well and move the air but they're quite noisey with a loud hum that comes and goes. I would probably get another brand in future as I have mates that have the other bands and they are quiet and preform just as well”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Lachlan, Thank you for sharing your thoughts on the 12V ceiling fans. We're pleased to hear they’re moving the air well for you! We understand that noise can be a concern, and we appreciate your feedback regarding the hum. Your input helps us identify areas for improvement. We hope you might give us another chance in the future, but we also understand looking at other brands can be a valid option. Best regards!

Posted 9 months ago

“Still waiting reply on not receiving water pump in my order”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Carl, Thank you for your review. We’re sorry to hear that you haven’t received your water pump yet and understand how frustrating this can be. We’re actively working to resolve such issues and would appreciate your patience as we look into it. If you need further assistance, please feel free to reach out. We’re here to help! Cheers!

Posted 9 months ago

“Product and shipping very good. Dispatch from time of order to shipping info provided very slow. Was approx 2 weeks”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Nathan, Thank you for your feedback! We’re glad to hear that you were satisfied with the product and shipping. We apologize for the delay in dispatch and understand how important timely updates are. Your comments are valuable to us, and we’re continuously working to enhance our processes. We appreciate your patience and hope to serve you better in the future. Cheers!

Posted 9 months ago

“Got my product in the end. Initially showed as shipped, but no tracking number available. Followed up once by website, twice by email. Never received a response, but after another week or two received a notice advising shipment was on the way.”

Helpful Report

(Showroom) - Posted 9 months ago

Hi there, Thank you for sharing your thoughts on your recent experience. We apologize for any confusion with tracking and the delay in communication. We understand how important timely updates are and appreciate your patience while your shipment was on its way. We're always here to assist, so please don’t hesitate to reach out if you need anything further. Cheers!

Posted 9 months ago

“Delivery was slow, definately wasn't the 4 business days that the website said, was nearly a week before I got confirmation of being sent then spent over a week in a store in Bendigo before finally being delivered, all up was about 22 days from order placement”

Helpful Report

(Showroom) - Posted 9 months ago

Hi Stephen, Thank you for sharing your experience. We’re sorry to hear that the delivery timeframe did not meet your expectations. Your feedback is crucial to us, and we’re always looking for ways to enhance our service. We appreciate your patience and hope that you are enjoying your purchase now that it has arrived. Please reach out if there's anything else we can assist you with. Cheers!

Posted 9 months ago

Outback Equipment is rated 4.3 based on 7,058 reviews