Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,160 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 4 star review on 30th April 2025

496

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought a few items from them now and I am happy with the quality. However, on all occasions, it has taken around 3 weeks to get here in Melbourne. Not sure why the time when you can get deliveries form China in less than ten days”

Helpful Report

Posted 1 year ago

“The product for my vehicle was not available. Placed on the notify list for when the product comes back into stock.”

Helpful Report

Posted 1 year ago

“My experience with your staff was very good it’s just the product that I was not happy with time it took to arrive &. When installing it holes not lining up so having to drill them out that shouldn’t happen extra cost is time and paint wasn’t happy”

Helpful Report

Posted 1 year ago

“Haven’t found a flat surface to use it yet. All the transport dept slabs are gated and locked, so can’t use them. You’d think if the scaley's want people to travel with a safe load these roadside check points would be available to the public.”

Helpful Report

Posted 1 year ago

“Hi the wiring loon and pigg back connection that I got are they compatible as the light bar dosent work Awaiting reply Thanks Kerry”

Helpful Report

Posted 1 year ago

“Delivery slow and lack of communication on progress of order”

Helpful Report

Posted 1 year ago

“Received goods Where not what was shown on Web page Bracket was a metal angle And that was the part that i needed to be same as on web”

Helpful Report

Posted 1 year ago

“bought the 12ft caravan cover and it was a lot bigger than i expected, quality was ok, it tore pulling it over the caravan but taped it up its doing it's job, don't expect it to last very long tho, but for price, if i can get 1 season out of it it be ok”

Helpful Report

Posted 1 year ago

“Was after a few plastic bows for my pop top. Ended up buying them from our local caravan shop at 1/2 the cost of your identical unit plus the delivery charge was exorbitant.”

Helpful Report

Posted 1 year ago

“Can’t give you a better answer as I am still waiting for my order to arrive”

Helpful Report

Posted 1 year ago

“I was disappointed in the quality of the roof vent with 12v fan that I purchased when it arrived, the metal framing was all rough as though shards of metal had clumped and stuck to it. I sent an email to the store and got no response. Still waiting to hear from someone. The coast door was delivered as described though & we are happy with that purchase.”

Helpful Report

Posted 1 year ago

“Easy to deal with online but since my order I haven't a clue where it is or when I'll receive it? I still haven't received it yet so why are you sending me this ridiculous survey which under the circumstances is showing me how your going atm?”

Helpful Report

Posted 1 year ago

“The product is great delivered on time. Unfortunately the product didn’t come with a pump and after several emails. Nothing has been resolved. Seems I’ve been brushed off. So unless I hear something. I won’t shop with you again nor recommend your store.”

Helpful Report

Posted 1 year ago

“Eventually got what I ordered but I was dissapointed to discover they take orders for stock they do not hold. Had to wait a few weeks which held up my project. I would have ordered direct from the supplier if I had known they were also going to wait to get the same stock from them.”

Helpful Report

Posted 1 year ago

“Some orders are extremely quick, some are extremely slow, seems to be hit-and-miss. In this last order the item showed as in stock after a few days with no update I called and was told they were waiting on stock. The internet showed the item was in stock still. So I dont know. Once dispatched it was delivered quickly.”

Helpful Report

Posted 1 year ago

“Down works but the up is to long for the tray lid”

Helpful Report

Posted 1 year ago

“Bought the tailgate assist and the soft down works well but the easy up does next to nothing.”

Helpful Report

Posted 1 year ago

“I purchased a filter kit for a HDJ79 Landcruiser with a 1HDFTE engine and your filter kit doesn't contain the primary fuel filter. I feel the kit should include this filter.”

Helpful Report

Posted 1 year ago

“Postage took longer then expected Then got a message going to be delayed wasn't happy about that. Finely got it.”

Helpful Report

Posted 1 year ago

“Product as described but web site said dispatched within 3 days when item was not available in turn long time to deliver”

Helpful Report

Posted 1 year ago

Outback Equipment is rated 4.2 based on 6,160 reviews