Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,543 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely poor customer service. Turn around time between ordering and shipping is ridiculous. Communication when submitting a warranty claim is non existent and to not be able to call an Australian company to follow up on anything is outrages. Will never use or recommend this comao g again”

Helpful Report

(Showroom) - Posted 1 week ago

Hi Jennie, thanks for your feedback. We’re truly sorry for the poor service, the delays, and lack of communication you experienced. We’ll review our processes for order fulfillment and warranty claims, it looks like you are being looked after by one of our agents currently now.

Posted 3 days ago

“Had just the parts I needed, and got them he pronto. Really good to deal with”

Helpful Report

Posted 1 week ago

Thank you for the 5/5, Phil! We’re glad you found the parts you needed and that we could get them to you pronto. We’ll be here for your future needs.

Posted 3 days ago

“Product received in good order. Took over a month to receive. I call Outback Equipment about delivery and they didn’t know, communication could have been better. Website could have been more accurate I wouldn’t order anything while travelling”

Helpful Report

Posted 1 week ago

Thank you for the 4/5, David! We’re glad the product arrived in good order. Sorry about the long delivery time and the communication/website accuracy issues. We’ll pass your feedback to our delivery and product teams to improve.

Posted 3 days ago

“Good range of parts, at reasonable price, delivery was within time frame advised”

Helpful Report

Posted 1 week ago

Thank you for the 4/5, Michael! We’re glad you found a good range of parts at a reasonable price and that delivery was within the advised time frame.

Posted 3 days ago

“The product I ordered was never available, and after 2 months of telling me when it would arrive I asked for my money back, and got it so I could get the product I wanted from elsewhere”

Helpful Report

Posted 1 week ago

Hi Suzanne, Thanks for sharing your experience. We’re sorry for the repeated stock issues and the long delay before your refund was issued. We’re reviewing our stock alerts and refund processes to prevent this from happening again and to improve our communications.

Posted 3 days ago

“Great stuff good price and supplied quickly”

Helpful Report

(Showroom) - Posted 1 week ago

Thanks for the 5/5, Garry! We’re glad you’re happy with the great stuff, good price, and quick delivery.

Posted 3 days ago

“I was in a desperate situation requiring the item to complete my set up. I was blown away by how quickly the item arrived (2 days) from interstate.”

Helpful Report

Posted 1 week ago

Thank you for the 5-star, Jason! We’re thrilled the item arrived quickly and helped you complete your setup. If you need anything else, we’re here.

Posted 3 days ago

“Very well packaged and delivered in great condition and delivered on time Very happy with the product Thanks for the great service will be ordering more from you Thank you”

Helpful Report

Posted 1 week ago

Thank you for the 5-star, Scott! We’re glad the packaging was great, delivery on time, and that you’re happy with the product. We’ll be here for your future orders.

Posted 4 days ago

“Good product great price fast delivery”

Helpful Report

(Showroom) - Posted 1 week ago

Thank you for the 5-star, Neil! We’re glad you’re happy with the product, price, and fast delivery. We’ll be here for your future orders.

Posted 4 days ago

“I have purchased many items from Outback Equipment. They've got a fantastic range to choose from and the pricing is very competitive. I often find myself combing through the website store just to see what's new and what's on special. I'll definitely be a repeat customer. The next purchase will be a replacement fridge for my caravan. Thanks guys, keep up the great work 👍🏼”

Helpful Report

Posted 1 week ago

Thank you for the 5-star, Peggy! We’re thrilled you’re happy with our range and pricing, and that you’re planning a repeat visit. Best of luck with the replacement fridge for your caravan—we’re here if you need anything.

Posted 4 days ago

“Took a while to be delivered as where out of stock. I was unable to install seem to be smaller I could see daylight in opperset corners have to get a caravan repairer to install”

Helpful Report

Posted 1 week ago

Hi Peter, thanks for your feedback. We’re sorry about the delay due to stock and the installation trouble. We’ll review why this happened and improve stock visibility.

Posted 4 days ago

“I really like Outback Equipment as they have a huge variety of stock and great prices. You also get your goods quickly.”

Helpful Report

Posted 1 week ago

Thank you for the 5-star, Danielle! We’re glad you’re happy with our huge variety, great prices, and quick delivery. We’ll be here for your next purchase.

Posted 4 days ago

“Good service and communication”

Helpful Report

Posted 1 week ago

Thank you for the 5/5, Colin! We’re glad you found our service and communication good. We appreciate your feedback and look forward to serving you again.

Posted 3 days ago

“Hopeless. Order took weeks to dispatch despite all items listed as in stock. Customer support slow to respond, eventually refunded part of the order but didn't reimburse for the shipping component. Other items arrived long after the trip they were bought for.”

Helpful Report

Posted 1 week ago

Hi Callum, we’re sorry to hear about your experience. Delays on items listed as in stock, slow support, and the impact on your plans are below expectations, and we understand your frustration. We also apologise for the issue with the shipping refund—this should have been handled more clearly. Given you were sent some items from your order; shipping costs incurred which is why the shipping was not refunded. We’re reviewing both our stock accuracy and response times to try to prevent this happening again. Thank you for your feedback.

Posted 3 days ago

“Turned up on time and was what I was looking for👍”

Helpful Report

Posted 1 week ago

Thank you for the 5/5, Michael! We’re glad it arrived on time and was exactly what you were looking for.

Posted 3 days ago

“Wrong item sent first off, very easy to contact and it was corrected that day Thanks again”

Helpful Report

(Showroom) - Posted 1 week ago

Thank you for the 5/5, Jason! We’re glad we could correct the item issue the same day and that you found it easy to reach us. We’ll be here for your future orders.

Posted 3 days ago

“Always Great quality gear at affordable prices, keep up the great work Outback Equipment”

Helpful Report

(Showroom) - Posted 1 week ago

Thank you for the 5/5, Len! We’re glad you’re enjoying the great quality gear at affordable prices. We’ll keep up the good work.

Posted 3 days ago

“Great people to deal with and quick to reply when you ask questions of support!”

Helpful Report

Posted 1 week ago

Thank you for the 5-star, Sean! We’re glad you found our support quick to reply.

Posted 1 week ago

“Pleasure to deal with and excellent products would buy again.”

Helpful Report

Posted 1 week ago

Thank you for the 5-star, Toby! We’re glad you had a pleasant experience and that you’re happy with the products.

Posted 1 week ago

“Online shopping really easy to do, have had fast efficence delivery or pick up, and have all the products we have needed so far.”

Helpful Report

Posted 1 week ago

Thank you for the 5-star, John! We’re glad online shopping is easy, and that you’ve enjoyed fast delivery and that we’ve had the products you needed so far.

Posted 1 week ago

Outback Equipment is rated 4.3 based on 7,543 reviews