Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,152 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 30th April 2025

496

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a good experience with Outback Equipment. They took my order and provided advice as to delivert timing as the rack wasnt in stock. Although the delivery came in 2 lots (no biggie) it arrived in a timly fashion and in tip top condition (considering the look od some freight i recieve). The store was easy to get hold of and they responded promptly to me requests for an update.”

Helpful Report

Posted 2 days ago

Hi Peter, Thank you for your thoughtful review! We're glad to hear that you had a good experience with us and that we could provide timely updates during your order process. It's great to know your delivery arrived in good condition! We appreciate your feedback and look forward to assisting you again soon. Cheers!

Posted 1 day ago

“Good value and received my order quickly even though I don’t live in a big city”

Helpful Report

Posted 2 days ago

Thanks for your kind words and we look forward to seeing you again.

Posted 2 days ago

“Good company to deal with prompt delivery, all good”

Helpful Report

(Showroom) - Posted 2 days ago

Hi Lindsay, Thank you for the fantastic 5-star review! We’re thrilled to hear you had a great experience with our prompt delivery. Your kind words mean a lot to us, and we’re always here to provide excellent service. We look forward to serving you again in the future! Cheers!

Posted 2 days ago

“All was very simple and clear. Quick to purchase. Product was as promised - no hassle.”

Helpful Report

(Showroom) - Posted 2 days ago

Hi Robert, Thank you for the amazing 5-star review! We're thrilled to hear that your purchasing experience was simple and hassle-free. Your satisfaction is our top priority, and we look forward to serving you again in the future! Cheers!

Posted 2 days ago

“A great range of equipment, fantastic website to use and always efficient with communication and dispatch of orders. We always check Outback Equipment before any other website and rarely do we need to go elsewhere! Thanks Outback Equipment for such a great shopping experience.”

Helpful Report

Posted 2 days ago

Hi Ross, Thank you so much for the incredible 5-star review! We're thrilled to hear that you enjoy our range of equipment and find our website easy to use. It means a lot to us that you choose Outback Equipment as your go-to option! We’re here to ensure you have a fantastic shopping experience every time. Looking forward to serving you again soon! Cheers!

Posted 2 days ago

“My order arrived quickly & when I found it wouldn't suit my application the return process was simple & a credit was in my a/c within a couple of days. Very happy with the service.”

Helpful Report

(Showroom) - Posted 2 days ago

Hi Neville, Thank you for the wonderful 5-star review! We're so pleased to hear that your order arrived quickly and that you found our return process simple. Your happiness with our service is what we strive for! If you need anything else in the future, we’re here to help. Cheers!

Posted 2 days ago

“Awesome products at great prices love it.”

Helpful Report

Posted 2 days ago

Hi Gavin, Thank you for the awesome 5-star review! We're so glad to hear that you love our products and find our prices great. Your support means everything to us, and we can’t wait to help you again in the future! Cheers!

Posted 2 days ago

“We received the EFS sides steps for a N80 Toyota Hilux and the communication about processng and delivery was great. However we were expecting unpainted tread plates, but arrived black (which was a happy bonus). This could be alleviated with better description or corrected pictures. The fitting instructions are garbage, what looked like a bunch of A4 pieces of papers, black and white instructions and images printed on a 2000's printer then faxed and copied again. This made it hard to determine correct bolts/ nuts for placements. I would of prefered a high res colour print out or a link to the colour PDF”

Helpful Report

(Showroom) - Posted 2 days ago

Hi Adam, Thank you for the thoughtful 4-star review! We're glad to hear that you appreciated our communication regarding the processing and delivery of your EFS side steps. We’re sorry to hear about the confusion with the fitting instructions. Your feedback on the instructional material is valuable, and we will certainly take it into consideration for improvements in the future. We strive to provide clear and helpful resources for all our products. Thanks again for your input, and we hope to serve you even better next time! Cheers!

Posted 2 days ago

“Every thing I bought work great”

Helpful Report

Posted 2 days ago

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

Posted 2 days ago

“I found the goods from Outback Equipment to be of a high quality.”

Helpful Report

Posted 2 days ago

Hi Sophia, Thank you for the wonderful 5-star review! We're delighted to hear that you found our products to be of high quality. Cheers!

Posted 1 day ago

“the equipment was fine came as ordered. The delivery was very slow.”

Helpful Report

Posted 2 days ago

Hi Patrick, Thank you for your feedback! We’re glad to hear that the equipment met your expectations. We apologize for the delay in delivery, and we appreciate your patience. Your comments help us improve, and we hope to serve you even better next time! Cheers!

Posted 1 day ago

“Fast delivery, great customer service, large variety, will buy again, cheers!”

Helpful Report

(Showroom) - Posted 3 days ago

Hi Judd, Thanks for the fantastic 5-star review! We're delighted to hear you enjoyed our fast delivery and great customer service. We're proud to offer a large variety, and we can’t wait to have you back for your next purchase. Cheers!

Posted 1 day ago

“PROMPT SPEEDY SERVICE ,FAST DELIVERY VERY GOOD CUSTOMER SERVICE”

Helpful Report

Posted 3 days ago

Hi Steven, Thank you for your awesome 5-star review! We really appreciate your feedback on our speedy service and delivery. It's our goal to provide excellent customer service, and we're delighted to hear you had a great experience. Cheers!

Posted 1 day ago

“Easy ordering, quick despatch and delivery, product as described!”

Helpful Report

Posted 3 days ago

Hi John, Thank you for the wonderful 5-star review! We're delighted to hear that you found the ordering process easy and that your product arrived promptly. Your feedback is greatly appreciated, and we look forward to serving you again soon! Cheers!

Posted 1 day ago

“Quick and easy purchase and delivery. No dramas.”

Helpful Report

(Showroom) - Posted 3 days ago

Hi Chris, Thanks for the awesome 5-star review! We're delighted to hear that your purchase and delivery were quick and easy. Your satisfaction is what we strive for, and we look forward to helping you again soon! Cheers!

Posted 1 day ago

“Very happy with the quality of the product and service from the shop. Would have given 5 stars if the cover was easier to put on the caravan.”

Helpful Report

Posted 3 days ago

Hi Glen, Thank you for taking the time to leave a review! We’re delighted to hear you’re happy with the quality of our product and service. Cheers!

Posted 1 day ago

“I recently bought a set of saucepans fo my camper. Your service was good and I received the items quickly. ⁹”

Helpful Report

(Showroom) - Posted 3 days ago

Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you received your saucepans quickly and enjoyed our customer service. Your feedback means a lot to us, and we can't wait to assist you again in the future. Happy camping!

Posted 1 day ago

“Great customer service, easy to order. Prices are really competive, with great discounts.”

Helpful Report

(Showroom) - Posted 3 days ago

Hi Kevin, Thank you so much for your fantastic 5-star review! We're delighted to hear that you enjoyed our customer service and found our prices competitive. Your satisfaction is our priority, and we can't wait to assist you again soon. Cheers!

Posted 1 day ago

“Excellent service and easy to use website.”

Helpful Report

Posted 3 days ago

Hi Bec, Thanks for the wonderful 5-star review! We’re so glad to hear you found our service excellent and our website easy to use. Your feedback means a lot to us, and we can’t wait to assist you again soon! Cheers!

Posted 1 day ago

“Massive range. P&H seems reasonable too. Sometimes the orders are split, so whatever is in stock arrives ASAP, while the out of stock items arrive when they're back in stock.”

Helpful Report

Posted 3 days ago

Hi David, Thanks for the fantastic 5-star review! We're delighted to hear you appreciate our massive range and find our pricing reasonable. We strive to get your orders to you as quickly as possible, and your feedback on our split delivery process is much appreciated. We look forward to serving you again soon! Cheers!

Posted 1 day ago

Outback Equipment is rated 4.2 based on 6,152 reviews