Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.25

4.3 Rating 7,710 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely poor follow up communication after an item turned up damaged and has taken over 2 months for a new item to arrive.”

Helpful Report

(Showroom) - Posted 2 months ago

“Ordered Fiamma bike rack equipment on 9 June. One month later my order still has not arrived for collection. And last estimate is it is due mid-July.... Yet the Outback Equipment site still shows collect within 7 days, the same as when I ordered one month ago. And this is exactly the same service we received last year when ordering tent poles. Lots of promises and no delivery.”

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Posted 2 months ago

“Still waiting on my items on which were due to be shipped at the start of June (which I ordered back in April), have tried phoning to get an update couldn't get through and have sent emails and had no response... disappointing.”

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Posted 2 months ago

“Waiting for my order placed on 26/5/26 now 19/6/26 still no order company not answering phone on any number .worst customer support.buyer beware hope to get my order or money back Harry Evans”

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Posted 2 months ago

“I ordered a item for delivery to Perth WA within 2 weeks but after I placed the order I was told I was unable to get faster delivery as they used Australia Post and the item was too large for express delivery and they were not prepared to have it couriered at my cost or provide a refund as I had failed to read their dispatch rules carefully enough but they would offer a in store credit. Very unhelpful attitude on the phone and apparently it was my fault!!”

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Posted 3 months ago

“You do not answer emails. Three sent and still waiting on an order purchased on May 21st.”

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Posted 3 months ago

“Great company to deal with, fast shipping, great products and communication”

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Posted 3 months ago

“Brought a redarc BCBC charger failed after 9months contacted outback which you can only do by email it takes 3 days for them to response asking for proof of purchase etc which was done then asked for picture and of unit and proof of purchase so sent copy of invoice with picture of unit plus letter from Auto Elect. stating that unit was faulty and he gave mob number if they had any concerns remembering that it takes days for them to reply it took 3 weeks to get to this stage THEY then wanted serial no. AFTER a couple of days They then wanted to know what battery i had in vehicle .Finally they said they would send it to Redarc when i send it to them they paid postage. after2 weeks no response. I then emailed them Response we will contact you in 3 days I Then contacted REDARC They told me if i contacted them i would have had a replacement in 5 days they sent me a new one straight away it took 6 weeks dealing with this mob and i had to contact redarc myself I wouldn't buy anything from them”

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Posted 3 months ago

“I didnt receive my product after 4 months of waiting asked for a refund and still waiting for it pathetic”

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Posted 3 months ago

“The lack of communication very poor, the fact its taken so far 9 weeks (apparently on its way) for a delivery is out the gate. Its been me thats constantly tried to chase this up The phones were turned off So only way of communication was email We needed items for a caravan trip that has been & gone”

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Posted 3 months ago

“The product is as described. Delivery was good.”

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Posted 3 months ago

“Terrible experience, they don't seem to actually have items in stock even when they say so on their website. I waited weeks for my order that I paid express shipping for. In the end they cancelled the main sleeping bag I wanted and only sent the cheapo chair...still charged me for the express post!”

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Posted 3 months ago

“Always good quality gear at a good price. Service that you can rely on a prompt despatch with tracking. Always happy with my purchase and delivery.”

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Posted 3 months ago

“Great range of products for all my vehicles.”

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Posted 3 months ago

Thank you for your 5-star review! We're so glad to hear you've found a great range of products for all your vehicles. We really appreciate your support and look forward to helping you with your automotive needs again in the future. Cheers!

Posted 1 month ago

“Great service. I'm very happy with the products I have purchased.”

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(Showroom) - Posted 3 months ago

Thank you for your kind feedback, Danny! We’re glad to hear you’re happy with the service and the products.

Posted 1 month ago

“My order was not in stock. It took over 2 weeks to be delivered.”

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Posted 3 months ago

“The order was delivered quickly Was very easy to order on net The product was exactly what I wanted very good company to deal with”

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(Showroom) - Posted 3 months ago

Thank you for your fantastic 5 star review, Peter! We’re glad the order was quick, ordering was easy, and the product met your expectations.

Posted 1 month ago

“Good to deal with, delivery was as stated. All good!”

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Posted 3 months ago

Thank you for your kind feedback, Frank! We’re glad to hear you were happy with our services and that you had a good experience.

Posted 1 month ago

“I was able to buy the right product for my needs, and at a great price. Delivery was very quick.”

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(Showroom) - Posted 3 months ago

Thank you for your wonderful 5 star review. We’re glad you found the right product for your needs at a great price, and appreciated our quick service.

Posted 1 month ago

“Terrible customer service mainly, astonishing!”

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Posted 3 months ago

Outback Equipment is rated 4.3 based on 7,710 reviews