Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,543 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi i had to send a email requesting supplies and delivery, on delivery the courier just left it near the door out side on a busy street lucky I was home, he bid not press the bell to my Appartment to notify me, it could have been pick up by any one passing by. Regards RJ”

Helpful Report

(Showroom) - Posted 2 weeks ago

Hi Rowland, Thank you for letting us know. We’re sorry the delivery was left unattended and didn’t trigger a proper notification—that’s not what we want for our customers. We’ll review this with our courier to try and prevent it from happening again. Thanks for the feedback.

Posted 4 days ago

“Purchased the product online. Waited 7 days and was told - Unfortunately, we are unable to fulfil this order for you at this stage. Due to this your order has been cancelled and submitted for refund processing to our finance team. Please allow 3-5 business days for the refund to be reflected in your original payment method. Sorry for any inconvenience caused! Took forever for the refund (whole process took 10 days) so went to the opposition and received the goods in 3 days of ordering it….”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your experience Anthony. We’re sorry to hear about the delay and the inconvenience caused by your order being cancelled after several days. We understand how frustrating that would be, especially when you were expecting a timely delivery. While refunds can take a few business days to be processed and reflected depending on the payment provider, we recognise that the overall experience didn’t meet expectations—particularly with the initial fulfilment issue. We’re actively working on improving stock accuracy and communication to help prevent situations like this. We appreciate your feedback and the opportunity to reflect on where we can do better. If you decide to give us another try in the future, we’d be committed to providing a much smoother experience.

Posted 4 days ago

“I ordered a superior engineering steering damper for a patrol as it was cheaper than going through superior and I found out why. The website says 4-6 days for delivery but after a week I phoned up and the lady told me it was another 2-3 weeks away because superior were out of stock and it was being manufactured. I phoned superior who told me they had more than 70 on the shelf and ready to go. Outback refunded my order and I went with Superior (which is what I should have done first time) who had the item to me in a couple of days. I wouldn't use outback equipment again.”

Helpful Report

Posted 2 weeks ago

“Overall the mat's were pretty good, however the veh”

Helpful Report

Posted 2 weeks ago

Hi Albin, thanks for your feedback. We’re glad the mats were pretty good. If there was a specific issue with the mats or vehicle fitment, please share more details in an email to service@outbackequipment.com.au with mat type, vehicle, order number and we’ll review it to improve. Thanks for helping us get better.

Posted 4 days ago

“Good products good prices excellent service”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Zach! We’re glad you’re happy with the products, prices, and service.

Posted 4 days ago

“All of the equipment i have bought has been top notch and at a competitive price the delivery was quick and prompt never had a problem will shop again”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Steven! We’re glad to hear all the equipment you've bought has been top notch, competitively priced, and delivered promptly. We look forward to serving you again.

Posted 4 days ago

“I bought a rebuild kit comprising a 240v heater element, sacrificial anode and a tube spanner for installing the items for the water heater in our van. The items arrived promptly in good condition. I have since fitted them and our water heater is now working really well. Thank you Outback Equipment !! Outstanding service !”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Dave! We’re glad the rebuild kit is helping and that your water heater is working well. We appreciate your kind words and look forward to assisting you again.

Posted 4 days ago

“Ordered RV toilet consumables at very competitive prices which arrived in good condition, however, the delivery timeframe was much longer than I expected for items in stock - almost 4 weeks.”

Helpful Report

(Showroom) - Posted 2 weeks ago

Hi Lorraine, thanks for your feedback. We’re glad the consumables arrived in good condition, and we’re sorry the delivery took longer than expected. We’ll review our stock and shipping processes to try to reduce delays.

Posted 4 days ago

“Happy with the chairs I purchased great back support.”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, David! We’re glad the chairs provide great back support.

Posted 4 days ago

“I have used them many times. Quality equimpment at an affordable price. Easy to deal with.”

Helpful Report

Posted 2 weeks ago

Thank you for the 4-star, Bryan! We’re glad you’ve found our equipment to be of good quality at an affordable price and that it’s easy to deal with.

Posted 4 days ago

“Very easy and straight forward online ordering and prompt delivery.”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Kim! We’re glad you found ordering easy and delivery prompt.

Posted 4 days ago

“Terrible experience Waited 1 month for my order Then rang was told at least another month”

Helpful Report

Posted 2 weeks ago

Hi Stefan, we’re sorry for the terrible experience and the long wait you’ve faced. Looking into your order; it looks like a resolution was reached. Thanks for your feedback.

Posted 4 days ago

“Always great service from the Team, well done”

Helpful Report

(Showroom) - Posted 2 weeks ago

Thank you for the 5-star, Glen! We’re glad you enjoyed the great service from our team.

Posted 4 days ago

“Hi yes just received them very disappointed in the packaging My first batch was in a box and bubble wrapped, This time just in a bag on bubble wrap. This is not up to your normal standards, what is going on at your place, Very disappointing and I do hope they are not damaged or cracked. All the money I’ve spent with you and items have never come like this to me 🙁”

Helpful Report

Posted 2 weeks ago

Hi Trevor, we’re sorry your packaging wasn’t up to our usual standard. This isn’t what we want for you. Please could you send us an email with your order number and, if possible, a photo of the packaging/bags? We’ll look into it right away. Thanks for flagging this—we’ll make sure it’s addressed promptly.

Posted 4 days ago

“I bought this to replace the pump in my off-road caravan, and it’s a great bit of kit for long-term touring. The 3.8LPM flow rate is the "sweet spot" for water conservation—you get plenty of pressure for the sink and shower without wasting your tank levels. It’s quiet, easy to install in tight spots, and the low 3.0A draw is excellent for the battery setup. A solid, technically sound replacement for anyone heading off-road for extended stays. Highly recommended.”

Helpful Report

(Showroom) - Posted 2 weeks ago

Thank you for the 5-star, John! We’re thrilled the pump replacement is serving you well on long-term touring!

Posted 4 days ago

“Got here quickly and good quality”

Helpful Report

(Showroom) - Posted 2 weeks ago

Thank you for the 5-star, Mark! We’re glad you found the speed and quality to be just right.

Posted 4 days ago

“Great products and shipping is pretty quick!”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Alison! We’re glad you’re happy with our products and that shipping was quick.

Posted 4 days ago

“Very happy with all orders except last order made on 7/4 still waiting for shipment and no response to emails usually ship next day but not this one taking no phone calls does not help”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Sandra! We’re glad you’re happy with most orders, and we’re sorry for the delay on your last order. Looking into it now, it appears to have been dispatched. Thanks for your feedback!

Posted 4 days ago

“Very easy and good products”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Jacob! We’re glad you found our products easy to use and that you’re happy with them.

Posted 4 days ago

“Outback Equipment truly sets the standard for what a great purchasing experience should look like. From the moment you start browsing, it’s clear they offer an outstanding range of high-quality products that cater to a wide variety of needs. Whether you know exactly what you're after or you're still exploring options, their selection makes it easy to find the perfect fit. The ordering process is refreshingly simple and intuitive. Everything is laid out clearly, making it quick and hassle-free to place an order without any confusion or delays. It’s the kind of seamless experience that keeps customers coming back. What really stands out, though, is how quickly orders are processed and shipped. There’s no unnecessary waiting around—your purchase is handled efficiently and dispatched in no time. On top of that, their shipment tracking is excellent, keeping you informed every step of the way and giving real peace of mind. Overall, Outback Equipment delivers on every front: quality, variety, efficiency, and transparency. It’s a company that clearly values its customers and consistently goes above and beyond to provide a top-tier experience.”

Helpful Report

Posted 2 weeks ago

Thank you for the 5-star, Linton! We’re thrilled you had a seamless experience—from our range and clarity to fast processing and excellent shipment tracking. It means a lot to hear we’re hitting the mark.

Posted 4 days ago

Outback Equipment is rated 4.3 based on 7,543 reviews