Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 7,687 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outback Equipment is bloody good value. Tough, no‑nonsense gear that’s built to last, without the ridiculous price tag. Great range, fair prices, and proper quality you can rely on. Service is friendly and knows their stuff. If you want solid equipment that won’t let you down, this is the place. Highly recommend.”

Helpful Report

Posted 1 month ago

Thanks for the kind words, Greg! We’re stoked you consider us value-for-money with gear you can rely on, and that our service hits the mark. We appreciate your support.

Posted 1 week ago

“Disappointing that postage takes so long had to wait nearly 2 weeks for delivery. No updates on the my account site and nobody returns emails or phone calls.”

Helpful Report

Posted 1 month ago

We're sorry to hear about the long delivery time and the lack of updates. We understand how frustrating that is, and we appreciate you letting us know. If you’d like us to look into your order details, please contact our support team so we can assist further.

Posted 1 week ago

“Had a problem, it was sorted out by staff with ease.”

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(Showroom) - Posted 1 month ago

Thank you for the 5-star, Peter! We’re glad our staff sorted the problem with ease. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“I was very pleased with the tyre monitors I got. They were so easy to set up. The package arrived quickly and undamaged. Great service.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Dave! We’re glad the tyre monitors were easy to set up, the package arrived quickly and undamaged, and that you were happy with the service. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“Great shop and very knowledgeable and helpful staff. Fantastic value and great deals.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Derek! We’re glad you had a positive experience with our shop, and that you found our staff knowledgeable and the deals valuable. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“Well priced and postage was quick. I'd happily buy again.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Chris! We’re glad you found the price fair and the postage quick. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“I wish they put half as much effort into replying to my emails or answering my phone calls as they do in getting 5 star reviews......”

Helpful Report

Posted 1 month ago

Hi Nick, we’re sorry to hear about your experience and understand your frustration. We acknowledge your concerns around response times and communication. This is not the standard we aim to provide, and we’re actively working on improving how quickly we respond to customer enquiries across email and phone. Your feedback has been passed on internally, and we appreciate you taking the time to share it.

Posted 3 weeks ago

“I wish they put half as much effort into replying to my emails or answering my phone calls as they do in getting 5 star reviews......”

Helpful Report

Posted 1 month ago

We're sorry to hear you’re frustrated with our responses. We understand timely communication is important, and we appreciate your feedback as a reminder to improve in this area. If you need further assistance, please contact our support team.

Posted 1 week ago

“Very pleased with the service provided. A caravan cover warranty claim was addressed without any hassle. I will continue to use Outback Equipment for future rv purchases.”

Helpful Report

Posted 1 month ago

Thank you for the 4-star, Neil! We’re glad your caravan cover warranty claim was addressed without hassle and that you’ll continue to use Outback Equipment for future RV purchases. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“The order took a long time to be delivered, due to it not being available. The Outback Equipment company kept us informed and stayed in touch with how the order was progressing. That was helpful and consistent.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Noela! We’re glad our updates kept you informed and that you’re happy with the service. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“We got the towball cover it fit perfectly even though there was a delay there was alot of communication from the company which was amazing”

Helpful Report

(Showroom) - Posted 1 month ago

Thank you for the 5-star, Kerry! We’re glad the towball cover fit perfectly and that our communication helped during the delay. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“The store offers a wide variety of 4x4 gear, camping equipment, caravan accessories, and marine products, making it a convenient one-stop shop for outdoor enthusiasts. Product quality is generally well regarded, durability and functionality. Pricing is competitive, with regular deals and discounts available, and the website is easy to navigate. Customer Service is where the experience varies most. On the positive side, staff members are friendly and resolving issues promptly and effectively. Outback Equipment is a solid choice for kitting out for outdoor adventures, with a huge range and competitive pricing. Staff are attentive and responsive, and you will walk away satisfied with the quality of what you receive.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Matt! We’re glad you found our wide range, competitive pricing, and easy-to-navigate website reassuring. We appreciate you noting the friendly and helpful service, and we’re here if you need anything else.

Posted 3 weeks ago

“Its crazy but it is often cheaper for me to buy some products online from Australia than buy locally in NZ.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Chris! We’re glad you’re finding it worthwhile to shop with us, and appreciate you sharing that insight. If you ever need any assistance or have questions, we’re here to help.

Posted 3 weeks ago

“very quick turnaround for parts in stock. happy with service and options for different 4x4 or adventure items”

Helpful Report

(Showroom) - Posted 1 month ago

Thank you for the 5-star, Liam! We’re glad the parts were quick to ship and that you’re happy with our service and the 4x4/adventure options. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“The boat lights we purchased are excellent value and we were kept informed on delivery.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Lin! We’re glad the boat lights are excellent value and that you were kept informed on delivery. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“Great product well made and price was good it will be a good addition to my caravan”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Darren! We're glad the product is well made, priced well, and will be a good addition to your caravan. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“Great gear, great service all at reasonable prices!”

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Posted 1 month ago

Thank you for the 5-star, Mike! We’re thrilled you’re happy with the gear and service at a great price. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“A pleasure to deal with, quick communication, quick delivery and a trouble free experience. Will definitely buy from again!”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Shane! We’re glad you had a trouble-free experience with quick communication and delivery. We appreciate your support and are here if you need anything else.

Posted 3 weeks ago

“Items ordered were as described and work well. Unexplained delays between ordering and dispatch despite products indicating 'in stock' on the website. As a result, they didn't arrive until after the planned long weekend trip.”

Helpful Report

Posted 1 month ago

Hi Peter, thanks for your review. We’re glad the items work, and we’re sorry for the unexplained delays between ordering and dispatch. We’ll look into what happened with the stock indicators and dispatch timing. If you’d like us to review your order details or assist with anything else, please let us know.

Posted 3 weeks ago

“Items I paid for never ended up receiving. 4 weeks it took for this company to agree to refunding me. After over 15 emails only today they agreed to refund my money. Their phone number on their website is never answered recording service they tell you to email the enquiries so phone is useless. I am still shocked how it could take over 4 weeks to track a parcel which they claimed they did. I don’t recommend this company best to buy the product from the supplier/ manufacturer directly. I ordered the same items from Quadlock and my order was delivered same week. Whole situation was so mishandled. There is no management looks like only one person tries to do everything. Disgusting experience. They told me my refund will be processed in 7 to 10 days. Wow more waiting.”

Helpful Report

Posted 1 month ago

Hi Ilker, we’re sorry to hear about your experience and understand your frustration. Once an order is with the courier, delays or investigations can unfortunately occur that are outside of our direct control, including situations where parcels are delayed or lost in transit. In these cases, we do need to follow the courier’s process before a refund can be formally confirmed and processed. We do acknowledge however that the time taken in this instance and the level of communication you received did not meet expectations, and for that we sincerely apologise. Your feedback has been passed on internally as we continue working to improve our service.

Posted 3 weeks ago

Outback Equipment is rated 4.3 based on 7,687 reviews