Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 7,695 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst experience I’ve ever had of ordering online and of customer service - ordered Max Fan Delux for my van, bit cheaper than elsewhere. Delivery said within 6 days. This turned out to be to their factory! I was in Northern Rivers and they were in Brisbane, how hard could it be! Nothing after a few weeks - I rang and was told politely about the 6 days being only to them (so misleading) and given a possible delivery date. I changed the delivery address because by that time the van would be getting worked on and not at my home. Nothing arrived, I tried calling Outback again and a recorded message said they were so busy they couldn’t answer the phones and to send an email which I did. This was answered a few days later. Still nothing arrived and calls went to same message and email answered again a few days later but still fan didn’t arrive. The installation was time sensitive as the roof needed respraying Eventually the fan arrived after FORTY EIGHT DAYS when the van was at a different address being worked on as I could no longer delay and had given up about the fan and finally had to go ahead with the work. So that required two hours of driving to get the fan to the new location. I eventually left on my trip well over a month late because of Outback Equipment’s misleading advertising. And now I will miss the whale shark migration. Pay the extra and use a different company. They are way understaffed and while the staff are polite and try to be helpful it’s not good enough!!! I may now never get to swim with the whale sharks as it was wish I made while undergoing cancer treatment.”

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Posted 2 months ago

“We can generally find what we're looking for easily & cheaper with a good delivery timeframe”

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Posted 2 months ago

Thank you for the 5-star, Julie! We’re glad you can find what you need easily and that delivery times meet your expectations. We appreciate your feedback.

Posted 1 month ago

“Bought the 7m compact retractable compressor hose and i seriously coukd not be happier. Its tucked away under my tray of the ute and none of my mates can find it until I showed them. Very impressive, looks neat and tidy let alone the ease of use for 4wdriving !!”

Helpful Report

Posted 2 months ago

Thank you for the 5-star, Leon! We’re glad the 7m compact retractable hose fits neatly under your ute tray and that you’re enjoying the ease of use on 4WD trips. We appreciate your feedback.

Posted 1 month ago

“Really good products. Really good customer service to”

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Posted 2 months ago

Thanks for the 5-star, Kieren! We’re glad you’re happy with the products and the customer service.

Posted 1 month ago

“My last order from Outback Equipment was on back order. Their communication and efforts to get my accessories on time were excellent. Their price was great too, so I can highly recommend them.”

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Posted 2 months ago

Thanks for the 5-star, David! We’re glad our communication and efforts helped get your accessories on time and that you found the price great. We appreciate your recommendation.

Posted 1 month ago

“Love my 270 awning, easy install, easy 1 person setup. Great after sale service.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star, Adam! We’re glad you’re enjoying the 270 awning and that the install and one-person setup were easy, plus the after-sales service.

Posted 1 month ago

“After waiting months for our solar screens, we were told that they forgot to order it. We were offered a refund but we are still waiting weeks later to see our money.”

Helpful Report

Posted 2 months ago

We're very sorry for the experience you had with this order. The delay and subsequent issue with the product not being ordered is not the standard we aim to provide, and we understand the frustration this caused. We would also like to clarify that your refund has been processed on our end. We sincerely apologise for the inconvenience and disappointment caused throughout this process, and appreciate you taking the time to provide your feedback.

Posted 1 month ago

“Great experience with Outback Equipment! Friendly service, helpful advice, and quality products that are perfect for touring and caravanning around Australia. The team were knowledgeable, easy to deal with, and made the whole process smooth from start to finish. Highly recommend!”

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Posted 2 months ago

Thank you for the 5-star, Mitch! We’re glad you had a great experience with friendly service, helpful advice, and quality products for touring and caravanning around Australia. We appreciate your recommendation.

Posted 1 month ago

“Prompt service and easy to deal with.”

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(Showroom) - Posted 2 months ago

Thank you for the 5-star, Guy! We’re glad you found our service prompt and easy to deal with. We appreciate your feedback.

Posted 1 month ago

“Quick and easy transaction”

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Posted 2 months ago

Thank you for the 5-star, Callum! We’re glad the transaction felt quick and easy.

Posted 1 month ago

“No hassles, no worries, Goods as asked and on time Perfect”

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Posted 2 months ago

Thank you for the 5-star, Cam! We’re glad there were no hassles, and the goods arrived on time as asked. We appreciate your feedback.

Posted 1 month ago

“Great product very happy with my purchase”

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Posted 2 months ago

Thank you for the 5-star, Neville! We’re glad you’re very happy with your purchase.

Posted 1 month ago

“Fast delivery of quality gear. Will be buying from here again.”

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Posted 2 months ago

Thank you for the 5-star, Chris! We’re glad the delivery was fast and you’re happy with the quality gear. We appreciate your support and look forward to serving you again.

Posted 1 month ago

“I haven’t received my order yet. Still waiting”

Helpful Report

Posted 2 months ago

We're sorry you haven’t received your order yet. We understand how frustrating this is, and we’d like to help get this sorted. Please contact our customer service team at service@outbackequipment.com.au or 1300 854 185 with your order number so we can check the status and assist.

Posted 1 month ago

“Poor communication, items on 2 weeks order, werent shipped after 4 weeks. Items needed to be flighted 6km down the road from supplyer. Asked for refunds.... that too weeks.”

Helpful Report

Posted 2 months ago

We're sorry to hear that your experience did not meet expectations. We understand how frustrating delays can be, particularly when you're waiting on important items and communication hasn't been as timely as it should be. While supplier stock and logistics can sometimes impact delivery timeframes, we acknowledge that the extended wait and refund processing time were disappointing. We appreciate your feedback and will use it to help improve both our communication and order management processes moving forward.

Posted 1 month ago

“I had a terrible experience bad customer service very poor slow delivery”

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Posted 2 months ago

We're sorry to hear that your experience did not meet expectations. We understand how frustrating delays can be, and we're disappointed to hear that you were unhappy with both the delivery timeframe and the service you received. We appreciate you taking the time to leave your feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to provide a better experience in the future.

Posted 1 month ago

“It took over 2 weeks to be told my item wasn't in stock. And then after being offered an equivalent product, which I had questions about, noone responded to me for 3 weeks despite multiple follow up emails. My product has finally shipped. Two months later. Oh and then they finally responded to me after my order had shipped...”

Helpful Report

Posted 2 months ago

We're sorry to hear about your experience and understand why you would be frustrated. The delay in advising of the stock issue, combined with the extended wait for responses to your follow-up questions, is not the experience we aim to provide. While supplier stock availability can sometimes change unexpectedly after an order is placed, we acknowledge that the communication throughout this process fell short of expectations. We're pleased that your order has now been dispatched, however we appreciate that this does not make up for the lengthy delay and lack of timely updates along the way. Your feedback is valuable and will be used to help improve both our communication and order management processes moving forward. Thank you for taking the time to share your experience.

Posted 1 month ago

“Very happy with large amount of products available & the very quick wonderful service that I always receive.”

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Posted 2 months ago

Thank you for the 5-star, Andrew! We're thrilled you’re happy with the large range of products and the quick, wonderful service you consistently receive. We appreciate your support and are here if you need anything else.

Posted 2 months ago

“The John guest fittings were well priced and a quick delivery to southeast NSW will definitely be using outback equipment again.”

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Posted 2 months ago

Thank you for the 5-star, Ricki! We're glad the John guest fittings were well priced and that delivery to southeast NSW was quick. We appreciate your support and look forward to serving you again.

Posted 2 months ago

“I am a regular shopper at Outback Equipment and enjoy using their gear. Their freindly helpfull staff answer all my dumb question and help me build my rig.My latest purchase was 3d printed floor mats for my DMax and wow game changer expecialy when going to the beach or tough mudy tracks. Makes clean up super easy.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star, Gerry! We’re thrilled you enjoy our gear and that our staff could help with your rig. Those 3D-printed floor mats for the DMax sound like a game changer—awesome to hear they make beach trips and muddy tracks easier. We appreciate your support and are here if you need anything else.

Posted 2 months ago

Outback Equipment is rated 4.3 based on 7,695 reviews