Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 7,687 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products are exactly what was ordered”

Helpful Report

Posted 1 month ago

Thank you for the 4-star, Bruce! We’re glad all products were exactly what you ordered. If there’s anything else we can help with, please reach out. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“7 weeks delay before item finally arrived after dispute. Every time you call or emails unanswered or given excuses. Overall product works but for the hassle not worth the small discount. Better purchase elsewhere. Overall product does the job as intended”

Helpful Report

Posted 1 month ago

Hi Huy, we’re sorry to hear about the 7-week delay and the lack of responses. That’s not the experience we aim for. We’ll look into the delay and communication issues to understand what happened and prevent it from repeating. If you need any further assistance, please reach out.

Posted 3 weeks ago

“Great company to deal with, great service, highly recommended”

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Posted 1 month ago

Thank you for the 5-star, Mark! We’re glad you had a great experience and highly recommend us. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“Staff very helpful to find the gear that you want”

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Posted 1 month ago

Thank you for the 5-star, Bryan! We’re glad our staff could help you find the gear you want. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“before sending review make sure item has been delivered”

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(Showroom) - Posted 1 month ago

We appreciate your feedback and apologise again for the experience. We can confirm the order has since been delivered.

Posted 3 weeks ago

“A very disappointing supplier. Send me someone else's order. Fail to send the instructions on how to return their error. Had to be asked twice. The item I ordered is yet to be supplied as they are out of stock. I would not reorder from or recommend Outback Equipment”

Helpful Report

Posted 1 month ago

Hi, we’re very sorry to hear about your experience and understand your frustration. Receiving the incorrect order, delays in receiving return instructions, and then facing further delays due to stock availability is understandably disappointing. We acknowledge that the communication and handling of this matter did not meet expectations, and for that we sincerely apologise. Your feedback has been passed on internally as we continue working to improve our processes and customer experience moving forward. Should you need any further assistance please reach out.

Posted 3 weeks ago

“I have purchased several items from Litback Equipment and they always provide quality at a good price and backed up with exceptional service. They will always by my go to whenever I need caravan and camping camping gear”

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Posted 1 month ago

Thank you for the 5-star, Scott! We’re glad you’ve consistently found quality, good prices, and exceptional service, and that we’re your go-to for caravan and camping gear. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“Great products, communication and price. Very happy”

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Posted 1 month ago

Thank you for the 4-star, Brendan! We’re glad you’re happy with our products, communication and price.

Posted 3 weeks ago

“I purchased the 3D tough Terrain fllor mats for a 300 series landcruiser, the rear and passenger mats were perfect but the drivers side mat does not seat prpoerly for the floor mat tags to close”

Helpful Report

Posted 1 month ago

Thank you for the review, Ian! We’re glad the rear and passenger mats fit well, and sorry the driver’s side isn’t seating properly. Please reach out so we can get a resolution for you!

Posted 3 weeks ago

“Fast prompt service”

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Posted 1 month ago

Thank you for the 5-star, Pina! We’re glad you experienced fast prompt service. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“I purchased a water tank from Outback equipment for the advertised price of $240, however when i completed the deal they charged me $348 ! They did reimburse me when I complained but then made me wait weeks for delivery. Not a good first time dealing with this company.”

Helpful Report

(Showroom) - Posted 1 month ago

Hi Robert, we’re sorry to hear about the price discrepancy and the delivery delays. That’s not the experience we aim for. We’ll look into the pricing issue you described and the slow delivery to understand what happened and prevent it from repeating. Again, apologies for the inconvenience and frustration this caused.

Posted 3 weeks ago

“Great gear and some awesome bargains were scored, we’re loving the footwell water tank and 12v pump, it makes camping and travelling way more organised and space efficient and the recovery gear now gives us that piece of mind when driving offroad, knowing if we get in a spot of trouble we have the gear to get us out. Also the storage tool rolls and seat organisers are great quality bit of kit too… love it all guys, thanks 🙌”

Helpful Report

Posted 1 month ago

Thanks for the 5-star, John! We’re stoked you’re loving the gear, bargains, and how it’s helping with camping and offroad adventures. Appreciate your support and we’re here if you need anything else.

Posted 3 weeks ago

“I ordered an ANTI fLAP KIT Canvas carry bag, it is great to use and has tidyed up all the parts in one place where I can find them, good job,”

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(Showroom) - Posted 1 month ago

Thank you for the 5-star, Sue! We’re glad the anti flap kit canvas bag is great to use and keeps all the parts tidy in one place. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“Aramex was unable to deliver to a parcel locker and the seller did not inform that at the time of purchase”

Helpful Report

Posted 1 month ago

Hi Jessika, we’re sorry to hear your parcel couldn’t be delivered to a parcel locker. We’ll look into the delivery and communication issues to understand what happened and prevent it from repeating. Again, apologies for the inconvenience this caused.

Posted 3 weeks ago

“The item i purchased is fantastic i love it and the service was even better could not fault the hole experience well done”

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Posted 1 month ago

Thank you for the 5-star, Glenn! We’re thrilled you love the item and that the service met your expectations. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“The mat came as promised and was tough quality qnd great finish. I ve been camping for more than 50 years and to have a floor mat like this keeps the van and my feet clean. thankyou”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Carl-Heinz! We’re glad the mat meets your expectations and helps keep the van and your feet clean after 50 years of camping. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“My undertray water tank was faulty. I had difficulty lodging a warranty claim and to date I am still waiting to receive a replacement tank.”

Helpful Report

(Showroom) - Posted 1 month ago

Hi Ralph, We’re sorry to hear about the faulty undertray water tank and the trouble you’ve had with the warranty claim. Looking into this one it appears the replacement has been sent and delivered to you. If you need any further assistance, please reach out. Thanks.

Posted 3 weeks ago

“Quality gear and had everything i needed! Cheers to the support of the Outback Equipment team 🙌”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Stanley! We’re glad to hear you had quality gear and that we provided everything you needed. We appreciate your support and look forward to helping you again.

Posted 3 weeks ago

“more than 3 months waiting on a silly return. unaceptable, careless, lack of interest and victimist. bought an item from outback equipment in February 2026 and after opening and discovering the item was DEFECTIVE I asked for a full return as I decided to buy a symilar item from a different shop. after more than 14 emails back and forth and sending me a new unit eventhough I asked for a return, your team took me trough a warranty claim intead of a return. not only that but after explaning multiple times what I wanted and making sure this mistake didn't happen again your team member called me out and told me that everyone makes mistakes, when in reality I'm here waiting for a simple return of $48 on a defective product I bought back in february (and also took to a post office to retur to your company in my clear inconvinece). so yeah, nah. defenetly not happy with your store. I worked myself to the public for over 10 years and I think I habe been plenty undertandable but this is just a joke by now.”

Helpful Report

Posted 1 month ago

Hi Carlos, we’re very sorry to hear about your experience and completely understand your frustration with how this matter was handled. We acknowledge there was confusion between the warranty process and your requested return, and we apologise for the inconvenience and delays this caused over an extended period of time. While mistakes can happen, we understand this did not make the process any less frustrating for you. We can confirm your refund has since been processed, however we appreciate your feedback regarding the communication and handling of the claim and will be passing this on internally for review. Again, we sincerely apologise for the experience you had with us.

Posted 3 weeks ago

“Very poor experience. Products arrived damaged, leaking and essentially empty, in a half-opened box that had been badly wrapped. One product was completely missing. The company refused to refund or replace the items and has ghosted us. This is unacceptable service and a clear failure to deliver what was paid for. I would strongly advise others to avoid.”

Helpful Report

Posted 1 month ago

Hi Laars, thanks for your feedback. We’re very sorry to hear about the damaged, leaking items and the missing product, and that you’ve experienced poor communication. Looking into this- we can see we actually replied to you to try and resolve this back on 07/04/2026 but did not receive any further response from you. If you'd like to work on resolving this, please reply to the email. Thanks.

Posted 3 weeks ago

Outback Equipment is rated 4.3 based on 7,687 reviews