Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,164 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 4 star review on 30th April 2025

496

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy with product information and speed of delivery.”

Helpful Report

(Showroom) - Posted 2 weeks ago

Hi Jerry, Thank you for the awesome 5-star review! We're delighted to hear that you're consistently satisfied with our product information and delivery speed. Cheers!

Posted 2 weeks ago

“Outback Equipment has always been my go to for my needs. I find their pricing and quality of items great. The speed and delivery of items is excellent. Have used Outback Equipment numerous times.”

Helpful Report

(Showroom) - Posted 2 weeks ago

Hi Kerry, Thank you for the amazing 5-star review! We're delighted to hear that Outback Equipment is your go-to choice for all your needs. It's great to know that our pricing, quality, and delivery speed have met your expectations. We truly appreciate your continued support and look forward to helping you again soon! Cheers!

Posted 2 weeks ago

“Quick delivery got it in less than a week! Havent installed yet but soon will be going”

Helpful Report

(Showroom) - Posted 2 weeks ago

Hi Victor, Thank you for the excellent 5-star review! We're glad to hear that you received your order quickly. We hope the installation goes smoothly when you get to it. If you have any questions along the way, feel free to reach out. Cheers!

Posted 2 weeks ago

“Have most items in stock or usually a short wait.”

Helpful Report

(Showroom) - Posted 2 weeks ago

Hi Daniel, Thank you for the great 4-star review! We're pleased to hear that you find our stock availability generally accurate and appreciate your patience during any short waits you may experience. Your feedback is important to us, and we strive to improve every day. Looking forward to serving you again soon! Cheers!

Posted 2 weeks ago

“We've made a few purchases with Outback Equipment and will again. Fast.Easy.Reliable.”

Helpful Report

(Showroom) - Posted 3 weeks ago

Hi Shendel, Thank you for the fantastic 5-star review! We're thrilled to hear that your experiences with Outback Equipment have been fast, easy, and reliable. Your trust means the world to us, and we can't wait to assist you with your next purchase! Cheers!

Posted 2 weeks ago

“The team at outback equipment were incredibly helpful and kept me up to date with each of my 5 orders every step of the way. Great team and highly recommend them.”

Helpful Report

(Showroom) - Posted 3 weeks ago

Hi Deirdre, Thank you so much for the fantastic 5-star review! We’re thrilled to hear that our team was able to assist you and keep you updated on your orders. Your recommendation means the world to us, and we can't wait to serve you again in the future! Cheers!

Posted 2 weeks ago

“Held my package for almost 2 weeks Tried to call back as the voice mail says but no one answers Finally got to answer the phone and got it sorted So unnecessary”

Helpful Report

(Showroom) - Posted 3 weeks ago

“Very expedient and the knowledge of the products exceptional. For the enquiry I had they went over and above to supply all specification and plans of the product I was chasing. Excellent service”

Helpful Report

(Showroom) - Posted 3 weeks ago

Hi Peter, Thank you for the amazing 5-star review! We're delighted to hear that you found our service and product knowledge exceptional. It's wonderful to know we could go above and beyond for your inquiry. Your kind words mean a lot to us, and we look forward to assisting you again in the future! Cheers!

Posted 2 weeks ago

“It took 2 weeks from when i ordered to when it was posted. When it arrived it was wrong item. I had to buy items from townsville at a significant extra coat. Sent items back for refund. Cost of items where refunded but i,m still out of pocket postage.”

Helpful Report

(Showroom) - Posted 3 weeks ago

“Awesome product”

Helpful Report

(Showroom) - Posted 3 weeks ago

Hi Ian, Thank you for the awesome 5-star review! We're so glad you love the product. Your satisfaction is our top priority, and your feedback truly inspires us. Looking forward to serving you again soon! Cheers!

Posted 2 weeks ago

“Very disappointed 1st time i made a purchase with ob. Took a month to deliver. I enquired several times as to how my order was processing and got a response after 2 days telling me it was about to shop, it didn’t ship!! I purchased the same product from anaconda and it was delivered in 4 days.”

Helpful Report

Posted 3 weeks ago

Hi Steve, Thank you for taking the time to leave your feedback. We're truly sorry to hear about your disappointing experience with the delay of your order. We understand how frustrating it can be to wait longer than expected, particularly when you’re eager to receive your purchase. Your comments are valuable to us, and we are continuously working to improve our delivery processes and communication. If there’s anything we can do to assist you or if you have further concerns, please don’t hesitate to reach out to our customer service team at 1300 854 185. Best regards!

Posted 2 weeks ago

“Generally have good service from Outback, but my most recent experience was that a miss pick in the warehouse has seen me still waiting to receive my fire pit. A bit frustrating as I don’t think I will see it before Easter camping….”

Helpful Report

(Showroom) - Posted 3 weeks ago

“purchased idrive for the dmax works well made it a very responsive accelerator pedal great price!”

Helpful Report

(Showroom) - Posted 3 weeks ago

Hi there, Thanks a ton for the fantastic 5-star review! We're thrilled to hear that the idrive for your Dmax is making your accelerator pedal more responsive. Great to know you found it at a fantastic price too! Your feedback is highly valued, and we can't wait to help you with more great products in the future! Cheers!

Posted 2 weeks ago

“Works really well. Would recommend it to everyone.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for the fantastic 5-star review! Your recommendation means a lot to us, and we appreciate your support! Looking forward to serving you again soon! Cheers!

Posted 2 weeks ago

“Very happy i have a rooftop tent up on it but wish to fit a kings 270awning but there brackets don't fit it can you advise me as to what I can do the tent comes out to far do I need separate brackets to fit it please look forward to your responce please kind regards ian perry”

Helpful Report

(Showroom) - Posted 4 weeks ago

“Paid express postage and still took over a week to post. Even when item in stock.”

Helpful Report

(Showroom) - Posted 4 weeks ago

“products are great but wouldnt use them again i have purchased twice now and both times waited 4 weeks for my stuff tried to contact them but got no reply bad service”

Helpful Report

(Showroom) - Posted 4 weeks ago

Hi Paul, Thank you for taking the time to leave your feedback. We’re sorry to hear about the long wait times during your recent orders. We understand how frustrating this can be, especially when you’re looking forward to using your new equipment. Your comments are important to us, and we are actively working on improving our service and response times. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer service team at 1300 854 185. Best regards!

Posted 2 weeks ago

“Great service and amazing products at sensational prices.”

Helpful Report

(Showroom) - Posted 4 weeks ago

Hi Nicole, Thank you so much for the excellent 5-star review! We're thrilled to hear you loved our service and found amazing products at sensational prices. Your support means the world to us, and we can't wait to welcome you back for more great deals! Cheers!

Posted 2 weeks ago

“The staff at Acacia Ridge were great to deal with, they allowed me to test fit the diesel tank into the toolbox to make sure it fit prior to purchase. Great service and friendly staff. Loving the new tank”

Helpful Report

(Showroom) - Posted 1 month ago

Hi there, Thank you so much for the incredible 5-star review! We're delighted to hear that our team at Acacia Ridge provided you with great service and helped with the fit of your diesel tank. It’s always our goal to ensure our customers have the best experience possible. Enjoy your new tank, and we can't wait to see you again soon! Cheers!

Posted 2 weeks ago

“Well done keep up the good work”

Helpful Report

(Showroom) - Posted 1 month ago

Hi Jeff, Thank you for the wonderful 5-star review! We truly appreciate your kind words and encouragement. We're committed to delivering great products and service, so it's fantastic to hear you're happy with your experience. Cheers!

Posted 2 weeks ago

Outback Equipment is rated 4.2 based on 6,164 reviews