Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 7,687 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great prices and quick delivery”

Helpful Report

Posted 1 month ago

“You're pretty brave emailing me requesting a review. Not only do you sell stuff that you don't stock, but then it takes no input from your company to advise of this. You even accept priority express shipping fees, knowing that the items are only going to be express posted once you finally get the item in stock in a month or so. Just take the money, sit back and wait for the customer to ask where the goods are that they paid for weeks prior. Then, when we say bugger it, you don't stock it, give my money back, we then have to argue for weeks again to attempt to get the money back. Only when the purchase is disputed with the bank do you finally refund the money. Would I buy from you again? HELL NO. Would I recommend using Outback Equipment to a friend or colleague? ABSOLUTELY HELL NO...”

Helpful Report

Posted 1 month ago

“We ordered a new awning for our caravan and the team at outback equipment were very helpful. It had to be ordered in and when it arrived they let us know and when we picked it up a staff member helped me load it to the roof of my car. We have always loved outback equipment and this time the customer service was like every other time. It was amazing. Thank you outback equipment.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, David! We're thrilled you had a great experience with our team—from ordering to pickup and loading the awning onto your car. We appreciate your continued support and look forward to helping you again.

Posted 1 month ago

“A great selection of products for all kind of budgets. Never had any issues with the quality of goods that I have bought through Outback Equipment and I will continue to shop here.”

Helpful Report

(Showroom) - Posted 1 month ago

Thank you for the 5-star, Graeme! We’re glad you’re happy with our selection and the quality. We appreciate your continued support and look forward to serving you again.

Posted 1 month ago

“Ordered a few items from here, great variety and good discounts”

Helpful Report

Posted 1 month ago

Thank you for the 4/5, Ned! We’re glad you liked the variety and the discounts.

Posted 1 month ago

“Fantastic product and prompt reliable service”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Chris! We’re delighted you’re happy with the product and the prompt, reliable service. We’ll be here for your future orders.

Posted 1 month ago

“Amazing selection and service. Prompt delivery.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Shaun! We’re glad you enjoyed the amazing selection and service, and that the delivery was prompt. We’ll be here for your future orders.

Posted 1 month ago

“Disappointing stock on hand coupled with prolonged delivery time for fully paid orders leaves me feeling less than impressed.”

Helpful Report

Posted 1 month ago

Hi Stuart, Thank you for your feedback. We’re sorry to hear about the stock issues and the delayed delivery. We're updating our stock visibility and shipping processes to help improve our delivery times. If you’d like us to look into your specific order, please email us at service@outbackequipment.com.au your order number and we’ll assist as soon as possible.

Posted 1 month ago

“Great product, easy to order and arrived as stated. Just hassle free.”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Chris! We’re glad the product met your expectations and that ordering and shipping were hassle-free. We’ll be here for your future orders.

Posted 1 month ago

“Have bought before a few times this time however it took a long time for my goods to be shipped Never had this issue before”

Helpful Report

Posted 1 month ago

Thank you for the review, Andrew. We’re sorry your shipment took longer this time and understand it wasn’t up to our usual standard. We value your past orders and will look into what happened to prevent it in the future.

Posted 1 month ago

“The equipment works well, the same as many other companies for a much better price. Am stoked!”

Helpful Report

Posted 1 month ago

Thank you for the 5-star, Robert! We’re thrilled the equipment works well and that you’re stoked with the price.

Posted 1 month ago

“Excellent and prompt service. Couldn’t be happier!”

Helpful Report

(Showroom) - Posted 1 month ago

Thank you for the 5-star, Roger! We’re thrilled you’re happy with our service and promptness. We appreciate your support and look forward to serving you again soon.

Posted 1 month ago

“Ordered radiator protection screen for LC200. Item was never sent. After repeatedly calling them them and then finally requesting refund then suddenly decided to send item. Item then arrived missing 4 plastic washers so additional hardware was required to install and final fitment was not good. Poor service the entire time. Will not purchase from Outback again.”

Helpful Report

Posted 1 month ago

Hi James, thanks for your feedback. We're sorry about the delay, missing washers and the overall service you received. We’ll review what happened and work to resolve your refund and the missing parts promptly.

Posted 1 month ago

“Parts were shipped out straight and quality is very good”

Helpful Report

Posted 1 month ago

Thank you for the 4/5, Tim! We’re glad the parts were shipped promptly and that you’re satisfied with the quality.

Posted 1 month ago

“Didn't get what I ordered & I'm in the process of returning & hopefully getting what I originally payed for, but I'm not sure if that will ever happen.”

Helpful Report

(Showroom) - Posted 1 month ago

Hi Neville, thanks for your feedback. We're sorry you didn’t receive what you ordered and for the trouble with the return process. We’ll review what happened and assist with a resolution as quickly as possible. This has been followed up with our resend coordinator now.

Posted 1 month ago

“The 3 second Reactive equipment tent is a good product .... used it on a recent motorcycle trip”

Helpful Report

(Showroom) - Posted 1 month ago

Thank you for the 4/5, Jeffrey! We're glad the 3 second Reactive equipment tent is a good product and worked well on your motorcycle trip.

Posted 1 month ago

“Promise the world & could not deliver the fuel tank guard in the time frame they promise & could not give me any time frame when it could be deliver.”

Helpful Report

Posted 1 month ago

Hi Peter, thanks for your feedback. We’re sorry we couldn’t deliver the fuel tank guard within the promised timeframe and for not providing a clear ETA. We can see a resolution has been reached with you.

Posted 1 month ago

“Didn’t tell me product was out of stock for three weeks. Then took another week to arrive. Very disappointed and won’t shop with them again. Happy with product, just no service”

Helpful Report

Posted 1 month ago

Hi Stephen, thanks for your feedback. We're sorry about the out-of-stock delay and the extra wait for delivery. We understand your frustration and will review our stock notifications and shipping timelines to prevent this in the future.

Posted 1 month ago

“Terrible shipping times and terrible customer service. Don’t believe the shipping times quoted on the website, expect to wait weeks to months.”

Helpful Report

Posted 1 month ago

Hi Catherine, thanks for your feedback. We're sorry about the shipping delays and the service you experienced. We’ll review what happened and work to resolve your order and improve our shipping communications promptly.

Posted 1 month ago

“Their range is fantastic and prices are great. The items I ordered came in 2 separate lots as they had to wait for some items to come in as they were on backorder, but I was kept informed the whole time of what was occurring.”

Helpful Report

(Showroom) - Posted 1 month ago

Thank you for the 5/5, Brendan! We’re glad you found our range fantastic and prices great, and that you were kept informed during the backorder. We’ll be here for your future orders.

Posted 1 month ago

Outback Equipment is rated 4.3 based on 7,687 reviews