Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.25

4.3 Rating 7,710 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality gear and had everything i needed! Cheers to the support of the Outback Equipment team 🙌”

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Posted 4 months ago

Thank you for the 5-star, Stanley! We’re glad to hear you had quality gear and that we provided everything you needed. We appreciate your support and look forward to helping you again.

Posted 3 months ago

“more than 3 months waiting on a silly return. unaceptable, careless, lack of interest and victimist. bought an item from outback equipment in February 2026 and after opening and discovering the item was DEFECTIVE I asked for a full return as I decided to buy a symilar item from a different shop. after more than 14 emails back and forth and sending me a new unit eventhough I asked for a return, your team took me trough a warranty claim intead of a return. not only that but after explaning multiple times what I wanted and making sure this mistake didn't happen again your team member called me out and told me that everyone makes mistakes, when in reality I'm here waiting for a simple return of $48 on a defective product I bought back in february (and also took to a post office to retur to your company in my clear inconvinece). so yeah, nah. defenetly not happy with your store. I worked myself to the public for over 10 years and I think I habe been plenty undertandable but this is just a joke by now.”

Helpful Report

Posted 4 months ago

Hi Carlos, we’re very sorry to hear about your experience and completely understand your frustration with how this matter was handled. We acknowledge there was confusion between the warranty process and your requested return, and we apologise for the inconvenience and delays this caused over an extended period of time. While mistakes can happen, we understand this did not make the process any less frustrating for you. We can confirm your refund has since been processed, however we appreciate your feedback regarding the communication and handling of the claim and will be passing this on internally for review. Again, we sincerely apologise for the experience you had with us.

Posted 3 months ago

“Very poor experience. Products arrived damaged, leaking and essentially empty, in a half-opened box that had been badly wrapped. One product was completely missing. The company refused to refund or replace the items and has ghosted us. This is unacceptable service and a clear failure to deliver what was paid for. I would strongly advise others to avoid.”

Helpful Report

Posted 4 months ago

Hi Laars, thanks for your feedback. We’re very sorry to hear about the damaged, leaking items and the missing product, and that you’ve experienced poor communication. Looking into this- we can see we actually replied to you to try and resolve this back on 07/04/2026 but did not receive any further response from you. If you'd like to work on resolving this, please reply to the email. Thanks.

Posted 3 months ago

“Very useful equipment at great prices”

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Posted 4 months ago

Thank you for the 5-star, Mary! We’re glad you find our equipment useful and our prices great. We appreciate your support and look forward to helping you again.

Posted 4 months ago

“Great, filter works well”

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Posted 4 months ago

Thank you for the 5-star, Kelvin! We’re glad the filter works well and that you’re happy with it. We appreciate your support and are here if you need anything else.

Posted 4 months ago

“Horrible stock issue and shipping delays, to not have any items in stock when you clearly advertise for it but have to wait 5 weeks for your order to get to you is ridiculous.”

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Posted 4 months ago

Hi Joel, thanks for your feedback. We’re sorry about the stock issues and shipping delays. We understand how frustrating it is to wait. We've recently updated our listing to have 'Dispatch in' timeframes to try and give customers a clearer idea of how long their order is going to take. Again, thanks for your feedback.

Posted 3 months ago

“Huge range of product at super reasonable prices! Delivery was seamless, no complaints these guys are awesome!”

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Posted 4 months ago

Thank you for the 5-star, Paulina! We’re thrilled you’re happy with our range and seamless delivery. We appreciate your support and look forward to helping you again.

Posted 4 months ago

“My reason for such a low rating was because I had to email and ring for progress on expected delivery dates. The response I received was nothing but spin from your customer service. During this time while waiting for the order, I remember it was your company we made a purchase in December 2020 for an Air Conditioner and Demetic 2 door fridge freezer. Again I had to ring your company as your delivery tracking system told me that you sent our order to another customer in Queensland. Then and only then did you send our order to Gippsland and I had to go and pickup the goods that were shipped from Dometic in Clayton Victoria. I wish that I had remembered this before I ordered my recent goods from you. I will never purchase from you and I will not recommend you to family or friends”

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(Showroom) - Posted 4 months ago

“Ordered parts. Three weeks later you admitted it would take at least two to three more weeks. No advice when placing order that parts not in stock or even available. After obtaining refund I walked into local RTM and purchased required parts off shelf.”

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(Showroom) - Posted 4 months ago

“What we ordered arrived and was really great value .”

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Posted 4 months ago

Thank you for the 5-star, Ann! We’re glad your order arrived and that you found great value in it. We appreciate your support and look forward to helping you again.

Posted 4 months ago

“Great gear and great price”

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Posted 4 months ago

Thank you for the 5-star, Jason! We’re glad you’re happy with the gear and price. We appreciate your support and look forward to helping you again.

Posted 4 months ago

“Service was fine - it took a while for it to turn up in the middle of the Middle East problems with transport.”

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Posted 4 months ago

“The worst company to deal with,wouldnt answer emails ,slowest shipping ever ,when they finaly answered an email they told me my parts had been posted a day eairler but they hadn't,when they were finaly posted the tracking said they had received my parts 2 days after outback equpment had said they had posted them .I will never buy from this comany ever again”

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Posted 4 months ago

“Great dealing with these guys”

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Posted 4 months ago

“Great company to deal with. The product was as described. The price was better than anyone else. And got delivered really quickly. Couldn't get any better. Thanks to all the team at Outback Equipment.”

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Posted 4 months ago

“High-quality equipment, carefully packaged”

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(Showroom) - Posted 4 months ago

“Great value”

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Posted 4 months ago

“ordered an item, received a completely different item, teturned it and still waiting for My item, unfortunately ‘out of stock’. waiting for an overdue refund…. Not Impressed.”

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Posted 4 months ago

“Great customer service with quick email response. Good quality products.”

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Posted 4 months ago

“Item I purchased was almost as described although, there was an imperfection in the part. This did not affect the functionality, though was not up to the standard I was expecting.”

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Posted 4 months ago

Outback Equipment is rated 4.3 based on 7,710 reviews