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Outback Equipment Reviews

4.3 Rating 7,058 Reviews
81 %
of reviewers recommend Outback Equipment
Read Outback Equipment Reviews

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.



Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Anonymous
Anonymous  // 01/01/2019
It's great, it was a slightly different size to my original light. Had a little adjustment to make, and it's great. Thank you.
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Posted 1 month ago
Price was good, delivery was quick. Can't ask for much more.
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Posted 1 month ago
Thank you for the great review, Jeff! We're so glad to hear you found our prices good and delivery quick. We always aim to provide a smooth experience for our customers!
Posted 1 month ago
Excellent service in finding the part I needed at a great price
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Posted 1 month ago
Thanks for the great review, Josh! We're so glad to hear that you found the part you needed at a great price. Our team always aims to provide excellent service and competitive pricing. We look forward to helping you again in the future!
Posted 1 month ago
Great place to get great products and super friendly staff.
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Posted 1 month ago
Thanks for the amazing review, Paul! We’re so glad to hear that you enjoyed our products and found our staff to be friendly. Your support means a lot to us!
Posted 1 month ago
Good service good prices
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Posted 1 month ago
Purchased a light bar online that appeared in stock, took over a week for outback equipment to tell me that it wasn't actually in stock, instead of a refund they offered me credit on my account, or store credit. Took a few emails to actually get a refund.
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Posted 1 month ago
Hi Rory, we're truly sorry to hear about your experience with your order and the delays in processing your refund. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Your feedback is important to us, and we're continually working to improve our service. If there's anything else we can assist you with, please feel free to reach out.
Posted 1 month ago
There range was more extensive than I thought.
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Posted 1 month ago
Thanks for the fantastic review, Paul! We're thrilled to hear that our range exceeded your expectations. We work hard to offer a variety of products to meet our customers' needs.
Posted 1 month ago
Great products and great service
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Posted 1 month ago
Thanks for taking the time to leave us a review, Scott! We’re thrilled to hear that you’re enjoying our products and service.
Posted 1 month ago
10 days after purchase, followed up to be told it wasn't dispatched yet as one item was out of stock. Asked them to cancel/refund that item and send the rest. When it got here, I was missing one item but had received a box of random items i didn't order. I reached out and they refuse to send the correct item until I lodge the incorrect items at a post office. I am not physically capable of just dropping everything to get a heavy box to the post office due to a mistake I did not make. I am happy for them to send a courier to collect the incorrect items, sure, but I cannot get to a post office. They are firmly refusing to supply the correct item, or return my money. The incorrect items are worth much less than the item I am missing, so it's not even a sneaky win. I am yet to receive any refund for the initial out of stock item. I spent $1052 and am only in possession of approximately half of that value of my order. Have had to lodge payment disputes and fair trading complaint. AVOID!
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Posted 1 month ago
10 days after purchase, followed up to be told it wasn't dispatched yet as one item was out of stock. Asked them to cancel/refund that item and send the rest. When it got here, I was missing one item but had received a box of random items i didn't order. I reached out and they refuse to send the correct item until I lodge the incorrect items at a post office. I am not physically capable of just dropping everything to get a heavy box to the post office due to a mistake I did not make. I am happy for them to send a courier to collect the incorrect items, sure, but I cannot get to a post office. They are firmly refusing to supply the correct item, or return my money. The incorrect items are worth much less than the item I am missing, so it's not even a sneaky win. I am yet to receive any refund for the initial out of stock item. I spent $1052 and am only in possession of approximately half of that value of my order. Have had to lodge payment disputes and fair trading complaint. AVOID!
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Posted 1 month ago
I ordered an item with a shipping critical timeframe, when I didn't receive a shipping update I phoned and got excellent service, the required update, and overnight delivery. The product was at a very competitive price.
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Posted 1 month ago
Thanks, Nick! We’re delighted to hear that our team was able to provide you with the service and updates you needed. It's great to know you found our prices competitive too! We appreciate your support and can’t wait to assist you again.
Posted 1 month ago
Easy ordering, fast delivery, item was as advertised
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Posted 1 month ago
Thanks for the review mate!
Posted 1 month ago
I regularly buy product from Outback Equipment as I fine their pricing to be competative and they stock a great range of products.
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Posted 1 month ago
Thanks for your awesome 5-star review, Glen! We appreciate your loyalty and look forward to serving you again!
Posted 1 month ago
very good, use a lot.
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Posted 1 month ago
Great product
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Posted 1 month ago
Good quality products that arrive on time to WA.
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Posted 1 month ago
Cheers for your 5-star review!
Posted 1 month ago
Easy, fast and good service, good price for product
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Posted 1 month ago
Thanks for your review, Mathew! We’re glad to hear you found our service easy, fast, and reasonably priced. Your satisfaction is our priority, and we look forward to welcoming you back!
Posted 1 month ago
I have bought several items from outback Equipment and it has all been top notch from the product quality to the customer service can't speak highly enough about these guys. Get around them!
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Posted 1 month ago
Thanks so much for your fantastic review, Pete! We’re thrilled to hear that you’re enjoying our products and service. We appreciate your support and can’t wait to serve you again soon!
Posted 1 month ago
The time it takes to process and freight items is possible the longest of any online store that I use.
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Posted 1 month ago
Hi Steven, we appreciate your feedback and understand your concerns regarding processing and freight times. We're constantly working to improve our efficiency and your input is invaluable. Thank you for your understanding, and we hope to serve you better in the future!
Posted 1 month ago
Caravan and trailer covers tear quite easy and tie of ropes become very brittle after on a short time. These covers weren’t made to stay out in the weather. Will be sourcing a different brand to this company
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Posted 1 month ago
Outback Equipment is rated 4.3 based on 7,058 reviews