Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.24

4.2 Rating 7,737 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and payed in full and received invoice paid in full and shipping 3 weeks ago. Outback cant call them i have emailed a few times but NO response Have bought from them before but they have let them selves down now keep having sales but cant supply what has already been sold”

Helpful Report

Posted 5 months ago

Hi Andy, we’re really sorry for the frustration and the lack of response. This isn’t the service we aim to provide. It looks like an update has been provided to you via email. Apologies again.

Posted 5 months ago

“Great products at great prices. Item I ordered was not in stock and had to be ordered in, I got updates with the progress of item. Easy to talk to and easy company to deal with.”

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(Showroom) - Posted 5 months ago

Thank you for the 5-star, Steve! We’re glad the updates and easy communication helped, and that you’re happy with the value of our products. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“I have dealt with you guys 2 times so far and I have been very happy with price, products and great customer service”

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Posted 5 months ago

Thank you for the 5-star, Elizabeth! We’re thrilled you’ve been happy with price, products, and our customer service. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“Extremely happy with my purchase”

Helpful Report

(Showroom) - Posted 5 months ago

Thank you for the 5-star, Roy! We’re thrilled you’re extremely happy with your purchase. We appreciate your support and are here if you need anything else.

Posted 5 months ago

“Easy to deal with, great customer service”

Helpful Report

Posted 5 months ago

Thank you for the 5-star, Kerry! We’re glad you found it easy to deal with and that you enjoyed our customer service. We appreciate your support and are here if you need anything else.

Posted 5 months ago

“Purchased a DO35 Hitch but I ordered the wrong item (should have ordered the hitch set that includes the handbrake). The company were good and sent me the correct one after I paid the difference. The biggest problem, due to my incorrect order, was the hefty cost to return the original hitch.”

Helpful Report

Posted 5 months ago

Thank you for the 4-star, Karen! We’re glad you got the right hitch for your needs in the end!

Posted 5 months ago

“Great prices. Easy to navigate website.”

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Posted 5 months ago

Thank you for the 5-star, Simon! We’re glad you found great prices and the website easy to navigate. We appreciate your feedback and look forward to helping you again.

Posted 5 months ago

“I bought 2 footwell water tanks at the Acacia Ridge store last month. The staff were extremely helpful and advised me on the best hose/tap fittings. They carried my purchases to me car for me. Couldn’t be happier 😁”

Helpful Report

Posted 5 months ago

Thank you for the 5-star, Julianne! We’re delighted to hear the staff were so helpful and carried your purchases to your car. We appreciate your support and look forward to assisting you again.

Posted 5 months ago

“Great selection op products and extremely helpful customer service team”

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Posted 5 months ago

Thank you for the 5-star, Theo! We’re glad you found a great selection of products and that our customer service was extremely helpful. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“The t-bar suction cup light mount is working extremely well and is so easy with the plug and play wiring to remove when not in use”

Helpful Report

Posted 5 months ago

Thank you for the 5-star, Chris! We’re glad the t-bar suction cup light mount is working extremely well and that the plug-and-play wiring makes it easy to remove when not in use. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“All products are exactly what was ordered”

Helpful Report

Posted 5 months ago

Thank you for the 4-star, Bruce! We’re glad all products were exactly what you ordered. If there’s anything else we can help with, please reach out. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“7 weeks delay before item finally arrived after dispute. Every time you call or emails unanswered or given excuses. Overall product works but for the hassle not worth the small discount. Better purchase elsewhere. Overall product does the job as intended”

Helpful Report

Posted 5 months ago

Hi Huy, we’re sorry to hear about the 7-week delay and the lack of responses. That’s not the experience we aim for. We’ll look into the delay and communication issues to understand what happened and prevent it from repeating. If you need any further assistance, please reach out.

Posted 5 months ago

“Great company to deal with, great service, highly recommended”

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Posted 5 months ago

Thank you for the 5-star, Mark! We’re glad you had a great experience and highly recommend us. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“Staff very helpful to find the gear that you want”

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Posted 5 months ago

Thank you for the 5-star, Bryan! We’re glad our staff could help you find the gear you want. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“before sending review make sure item has been delivered”

Helpful Report

(Showroom) - Posted 5 months ago

We appreciate your feedback and apologise again for the experience. We can confirm the order has since been delivered.

Posted 5 months ago

“A very disappointing supplier. Send me someone else's order. Fail to send the instructions on how to return their error. Had to be asked twice. The item I ordered is yet to be supplied as they are out of stock. I would not reorder from or recommend Outback Equipment”

Helpful Report

Posted 5 months ago

Hi, we’re very sorry to hear about your experience and understand your frustration. Receiving the incorrect order, delays in receiving return instructions, and then facing further delays due to stock availability is understandably disappointing. We acknowledge that the communication and handling of this matter did not meet expectations, and for that we sincerely apologise. Your feedback has been passed on internally as we continue working to improve our processes and customer experience moving forward. Should you need any further assistance please reach out.

Posted 5 months ago

“I have purchased several items from Litback Equipment and they always provide quality at a good price and backed up with exceptional service. They will always by my go to whenever I need caravan and camping camping gear”

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Posted 5 months ago

Thank you for the 5-star, Scott! We’re glad you’ve consistently found quality, good prices, and exceptional service, and that we’re your go-to for caravan and camping gear. We appreciate your support and look forward to helping you again.

Posted 5 months ago

“Great products, communication and price. Very happy”

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Posted 5 months ago

Thank you for the 4-star, Brendan! We’re glad you’re happy with our products, communication and price.

Posted 5 months ago

“I purchased the 3D tough Terrain fllor mats for a 300 series landcruiser, the rear and passenger mats were perfect but the drivers side mat does not seat prpoerly for the floor mat tags to close”

Helpful Report

Posted 5 months ago

Thank you for the review, Ian! We’re glad the rear and passenger mats fit well, and sorry the driver’s side isn’t seating properly. Please reach out so we can get a resolution for you!

Posted 5 months ago

“Fast prompt service”

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Posted 5 months ago

Thank you for the 5-star, Pina! We’re glad you experienced fast prompt service. We appreciate your support and look forward to helping you again.

Posted 5 months ago

Outback Equipment is rated 4.2 based on 7,737 reviews