Ordered a Fiamma fan. After about 10 days i received another customers order. Over 3 phone calls across 3 weeks i received 3 conflicting pieces of advice on there returns policy although there fault, i justed wanted my correct order. Custom service manager finally got in touch, called me a liar before reviewing taped phone calls. He then called back and said i was right, their staff stuffed up on multiple occasions. No apology, just send wrong order back before we send your order.
Pathetic customer service, never buy from them again. Steer clear.
2 years ago
Outback Equipment has a
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