The company is great to deal with and the staff helpful. The couriers they use however are absolutely hopeless. After 10 days our order was still not delivered and repeated phone calls to the courier company were either not answered or were answered by people who did not speak English and clearly could not be understood. Our order only had to be delivered 77klms. We then had to travel to the store and collect our order which cost us money when the delivery was included in the price we initially paid. The setback cost us additional time and put back the fitting by a professional booked to do the job The courier company downgrades this business to a very poor.