NO i am not happy!! I'm still waiting for a response from "Flynn" from the 10Th!!!! see below "Hello Flynn and thank you for your response the original of which never arrived (hence my frustration) Yes I have read your returns policy but it doesn’t seem to cover this scenario where the reason it is being returned is that your listing description is wrong and misleading so the fault is yours not mine. However I will comply with the requirements detailed below – I have the original box and packaging and the item is as new. I note in the returns policy that “…Outback Equipment will provide a Postage Paid label.” When an Item has to be returned through no fault of the customer and as that is the case here please provide me with such label so I can return it to you. Alternatively my local post office advise that postage will cost NZ$ 18.63 Untracked or NZ$ 44.00 tracked If you want me to use that option please transfer the amount to my bank account 12-3105-0016344-00 ASB bank Warkworth Auckland NZ Thank You Regards Bill"