My main problem with your company is trying to get Intouch with you
I drove all the way up to Acacia Ridge from the Gold Coast, to collect an awning that I was told that it was going to be grey, by the person on the phone, only to get home & realised it was the wrong colour
I continuously rang to be told ‘ring back at another time, I rang over 12 times, then I was told it would be delivered to your store on the Thursday before Easter
only find out the following week that you had obviously closed for a week, so I missed out on my installation.
The following week I rang for 3 days before I finally got through then I had to wait another 10 days before I got the call to say it had arrived. Then I had to drive back up there again to do the exchange at my expense!
So after an excessive amount of phone calls & time wasted I won’t be rushing back to purchase from your company again
One month on Im still waiting to have my awning installed
2 years ago
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