I just want to say 5 Stars to the honest reviewers who've told it like it is with regards to this company called Outback Equipment. You saved me a lot of trouble and I'm glad I took the time to find out a little about their antics. The reason I did look them up is because I phoned them to enquire about a generator and i have to say it was quite an odd experience. When my call was answered the background noise sounded like a call centre, fair enough, but I thought i was calling the store. Anyway, the poor girl I spoke with sure didn't have much of a clue. I told her the make model name and price of said generator, and that their website said it was 'in stock', which clearly it was not as she could not find it. Glad i rang and found out. Judging from many other poor reviews I've read about this place sounds like it's best avoided. Not worth the hassle for the sake of few hundred bucks. I'll stick with my local dealer.