customer service used to be good but had a delivery not turn up yesterday so I phoned up customer service & they said basically not our problem then I said can you upgrade the service so I will get my goods in the morning he said no we don't do that when I said well scan does if delivery is postponed he said we are not scan we don't have the services they do so I said I want my money back then to be told that's ok but sorry not until we get our goods back from DPD I said when will that be as it's not my fault he said basically how longs a piece of string you will get it when we get our goods back that's our policy then I asked for a manager he said sorry there all busy I said I will wait he said sorry you need to go as I have other people waiting on the line I said well can you get a manager to call me no he said put a ticket in and wait so I did that yesterday 30/11/22 still no reply to when the refund of 1.188.68 wont deal with again so ordered from scan yesterday came this morning yes £10 pound more but on time and well packed sorry I will never deal with overclockers again BUYER BEWARE Date of experience: 30 November 2022