This is unfortunately the last time I try and give Overclockers over £5000. I phoned up around two weeks ago and asked before ordering if the parts I pay for would be put to one side for my build as it isn’t very sensible ordering an expensive system when parts are showing “in stock” at the time, to find they are all out of stock by the time it’s your turn in the build queue. I was told by Rich that it was requested and the build manager had agreed to it. So at the time the fans etc were all “in stock” and I was happy that there were only a few parts I was waiting on. I phoned up to check on the status as I was told it would be put through as a collect from store so it would not be put “on hold” and the build would go ahead until I was able to get the 3090 from them and then the full system would be sent out. Great right? No. The build had in fact been put on hold and the parts I had ordered like the fans had now “sold out”, and I was now told that I would have to wait for them to come back in but by that time other parts could be sold out, and let’s face it we could go on like this forever. Also they changed the 10900k retail to anOEM with no refund for the price reduction at all which I found to be very sly and underhanded, and when I asked about this I was told by one member of staff that there was no price difference which was a complete lie, then another phone call later a different member of staff told me I was in fact right and that the price was around £20 difference. Now had I have been told at first before paying my money that I could be on a merry go round trying to chase parts, and it won’t be until a miracle happens that all of your order is in stock at the time the build guy gets to you, I would have gone elsewhere. This system is completely broken. How do you expect someone to pay for a build when you don’t allocate the parts to them? What have I paid for? If this is the case I doubt all of the parts will be in stock at the exact time it comes to my turn in the build department. Let’s say my ram and cpu and fans are in stock but we are waiting on my psu, now your psu comes in but your ram is sold out, do you wait again, by this time your fans sell out???? Absolutely ridiculous! Cancelled my order, sick of being mucked around by this place to be honest. Don’t be fooled by their fake Trustpilot score, for every one bad review, 20 good reviews pop up, conveniently. This company used to be good many years ago, but i wouldn’t trust them with my money ever again!